2021 Ford Ranger

While driving car shifted from 2nd to neutral. Engine rpms went up but no power was transfered to tires. Had to put car into park and then back into drive to regain power transfer to tires. Luckily no one was injuried. Took car to local mechanic. Diagnostic came up with no error messages. Service tech took it for a brief test drive and noticed issue with transmission. Recommended transferring to dealership where truck was purchased. To date all maintenance has been performed by dealership. Followed their 'recommended' maintenance schedule.

I was driving and all of a sudden I lost acceleration in the middle of an intersection. My truck had no gears and gave me zero indication there was an issue. I then was told Ford has a newly designed part that fixes the issue and I would have to pay $7500. How does a manufacturer knowingly sell such a dangerous product, and not have a recall for that product after updating a faulty design?

The contact owns a 2021 Ford Ranger. The contact stated that while driving at 65 MPH, the vehicle hesitated, with an abnormal sound coming from the transmission. The contact stated that the vehicle functioned as intended afterwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at 65 MPH, the yellow wrench warning light illuminated, and the RPMs fluctuated; however, the vehicle failed to move, and the vehicle stalled. The contact turned on the hazard lights and coasted to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Complete transmission failure due to low transmission fluid filled from factory, yes report and vehicle available for inspection upon request How was your safety or the safety of others put at risk? Transmission failed while on highway, causing vehicle to fail to accelerate to maintain safe highway speed. Was able to cruise off highway before blocking traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Maplecrest Ford of Mendham dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, see above Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning.

The contact owns a 2021 Ford Ranger. The contact stated that while driving at 70 MPH, there was a misfire coming from the engine, and the vehicle shuddered violently. The contact stated that the failure increased while depressing the accelerator pedal. The check engine warning light was illuminated. The service manager at the dealer was contacted and informed the contact that he had remote access to the DTC that was displayed after the failure had occurred. The contact verbally provided the DTC, but the information was not available. The vehicle was not diagnosed or repaired. The contact stated that upon researching the failure online, information related to water leaking into the engine compartment while the vehicle was parked on an incline with the front end facing down, due to the design of the vehicle. The contact stated that the vehicle was routinely parked on an incline in the driveway with the front of the vehicle facing down. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 114,000.

The contact owns a 2021 Ford Ranger. The contact stated that while driving at various speeds, the vehicle suddenly stalled. The contact indicated that the failure had occurred while turning at a busy intersection. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,000.