1989 Ford Probe

WHILE DRIVING THE CAR ON THE ROAD, A CAR PULLED IN FRONT OF ME AND I BRAKED HARD AND MY SEATBELT LOCKED. BUT AFTER THIS INCIDENT THE SEATBELT HAS NEVER WORKED THE SAME. THE SEATBELT DOESN'T LOCK, OR RETRACT. THE CAR ONLY HAS 48,000 MILES. THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THIS CAR. I CAN'T EVEN FIND PARTS TO FIX IT BECAUSE THE CAR IS SO OLD. VERY UNSAFE!

TL* THE CONTACT OWNS 1989 FORD PROBE GT. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE RETRACTOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 100,000.

THE DRIVER'S SEAT BELT WILL NOT RETRACT. THEREFORE, IT WILL NOT RETRACT IN AN ACCIDENT, IMPAIRING MY SAFETY. I BROUGHT THIS UP TO THE DEALER AND THEY REFUSED TO FIX IT. THERE IS A 1990 RECALL THAT FORD USED TO SCAM THE OWNERS OF THE 1989 MODELS OUT OF THE RECALL EVEN THOUGH THE 1989 WAS THE FIRST YEAR MADE AND ONLY MADE FOR A FEW MONTHS BEFORE BUILDING THE 1990S AND THE 1990 WAS THE EXACT SAME CAR WITH THE EXACT SAME COMPONENTS. FORD IS CHEATING US OUT OF OUR RECALL AND ENDANGERING OUT LIVES. PLEASE MAKE CERTAIN THAT FORD INCLUDES US 1989 PROBE OWNERS IN A NEW RECALL SO THAT WE WON'T DIE BECAUSE THERE AREN'T ENOUGH OF US DYING TO MAKE FORD ACKNOWLEDGE US. I TRIED TO PHONE IN A COMPLAINT BUT I AM NOT SURE IF THAT GOT THROUGH AND WAS RECORDED CORRECTLY. *TR

I PURCHASED A DRIVER SIDE SEAT BELT ON 8/17/02. I PAID 131.00 FOR THE PART .ALL FORD PARTS ARE WARRANTED FOR 12 MONTHS OR 12,000 MILES. INCLUDING SEAT BELTS, EVEN IF THEY ARE DEFECTIVE AFTER THAT WARRANTY EXPIRES THEY KEEP MY MONEY AND I HAVE A DEFECTIVE SEAT BELT THAT DOES NOT WORK PROPERLY. I DECIDED TO SAVE MONEY AND INSTALL IT MYSELF. THE SEAT BELT WORKED FOR ABOUT A WEEK AND THEN IT SEIZED AND WOULD NOT PULL DOWN OVER MY LEFT SHOULDER. I GOT ANOTHER UNDER WARRANTY, INSTALLED IT MYSELF AND IT HAPPENED AGAIN. I WENT BACK TO PENINSULA FORD OF SAN BRUNO AND PAID THEM 198.00 TO INSTALL MY THIRD WARRANTED SEAT BELT. I CAME BACK THE NEXT DAY AND PROVED IT WAS NOT WORKING PROPERLY. THEY AGREED AND ORDERED ME A NEW ONE. THIS IS MY FOURTH SEAT BELT AND THE SAME THING HAPPENED. I WAS ANGRY BECAUSE I WAS LOSING HOURS (WAGES) AT MY WORKPLACE. I HAD A FEW WORDS WITH THE MANAGER AT THE TIME AND GOT MY 198.00 BACK. THEY INSTALLED THE SEAT BELT AND AGAIN IT DID NOT WORK. I TALKED TO THE SERVICE MANAGER AND HE UNPROFESSIONALLY WROTE DOWN MY INFO TOLD ME HE'D ORDER THE PART LATER THAT DAY AND THAT IT SHOULD ARRIVE IN 2 DAYS. I CALLED BACK 2 DAYS LATER, SPOKE TO HIM AND HE SAID HE WAS HOPING IT WOULD COME TODAY BUT IT'S NOT HERE YET. I REASONABLY CALLED BACK 7 DAYS LATER AND ASKED FOR HIM. HE NO LONGER WORK'S HERE SIR WAS THE ANSWER. I WAS DRIVING AROUND WITH NO SEAT BELT. CALIFORNIA HIGHWAY PATROL HAD BECOME MORE STRICT ABOUT THE SEAT BELT LAW AT THAT EXACT MOMENT. I TALKED TO THE MANAGER AND DEMANDED MY MONEY BACK AND HE TOLD ME TO COME BACK TOMORROW. NEXT DAY, I CALLED AND SPOKE TO ANOTHER MANAGER WHO WAS EXTREMELY RUDE, UNPROFESSIONAL AND CONFRONTATIONAL. I WASN'T GETTING ANYWHERE ON THE PHONE SO I IMMEDIATELY DROVE THERE WITH A SEAT BELT THAT DID NOT WORK. I ARGUED FOR HALF HOUR TO GET MY MONEY BACK AND THEY DISCREETLY HINTED NO. THE NEXT DAY I WAS TOLD ALL THEY COULD DO WAS ORDER ME ANOTHER SEAT BELT. MY WARRANTY EXPIRES ON AUG 17, 2003. I AM AN UNSATISFIED CUSTOMER.

AFTER STOPPING THE SEAT BELT WOULD NOT RETRACT--IT LOCKED UP. THE PROBLEM HAS BEEN INTERMITTENT SINCE THE SEATBELT WAS REPLACED APPROXIMATELY 1994 BY HOLLYWOOD FORD. CAR PURCHASED AT GALPIN BUT SERVICED AT STAR NOW. CALLED STAR AND THEY SAID THE VIN DIDN'T COME UP ON THE "OASYS" DATABASE AS EVER HAVING BEEN RECALLED--SO WON'T FIX. NEW BELT COSTS $107.01 PLUS LABOR. I REPLACED THE ENGINE, TRANSMISSION, CLUTCH, SUSPENSION, BRAKES ETC, BUT FEEL SAFETY COMPONENTS LIKE A SEATBELT SHOULD BE DESIGNED TO WORK FOR THE LIFE OF THE VEHICLE. WOULD APPRECIATE A CONTACT TO RECTIFY.