Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports5 fire reports7 injury reports

Air Bags complaints

8 reports

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Mileage unknown · May 6, 2026

Air Bags

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My husband was notified via the Ford app that there was an issue with his airbag system. He called the dealership and set up an appointment. We brought in the car to German Ford dealership in Beavercreek on 4 May, where they confirmed that the airbag was bad and needed to be replaced. They confirmed it was the airbag on the drivers side knee. The airbag light did come on, but we were under the impression airbags usually last the lifetime of the vehicle. Thankfully the car warranty covered the replacement, and we just had to pay the deductible. However, had my husband been in a crash that airbag would not have deployed, there is also the chance that the airbag could have deployed randomly while he was driving, which would have caused a potentially fatal crash.

NHTSA ODI #11736144

Mileage unknown · Jul 31, 2025

Air BagsSeat BeltsSeatsCrash

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On [XXX], I was involved in a front-left collision while driving my 2020 Ford Mustang GT (VIN: [XXX] ) with my [XXX] daughter in the front passenger seat. She weighs approximately [XXX] and was properly seated with her seatbelt fastened. The only airbag that deployed was the driver’s knee airbag. The front passenger airbag did not deploy at all. After the accident, the FordPass system reported multiple “Restraints Indicator Lamp Warning” alerts, all timestamped the day of the crash, stating: “Your Air Bag Warning is on due to an issue with the front passenger air bag system. The front passenger airbag may not work properly.” This alert was not visible on the dashboard prior to the crash and was only discovered after checking the app. This failure of the airbag system placed my daughter at serious risk. A properly seated child passenger of sufficient weight should have been protected. The vehicle had approximately 19,177 miles at the time of the accident and had no prior airbag-related service or known damage. The crash occurred at normal road speed during a left turn when another vehicle impacted my front driver-side area. My vehicle is currently with the insurance company and available for full diagnostic inspection by NHTSA or the manufacturer. The passenger-side OCS and SRS systems should be investigated for sensor failure, deployment failure, or manufacturer defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11677498

Mileage unknown · Apr 1, 2025

Air BagsCrash

Nun

NHTSA ODI #11651933

Mileage unknown · Sep 26, 2024

Air BagsElectrical SystemSeat Belts

- The light of the airbag and seatbelt came on my dashboard, went to the dealership and they told me that there's an issue with the control module, apparently there is a recall for that but since my car wasn't called they could repair. - Backup camera goes completely off when trying to go on reverse.

NHTSA ODI #11616690

Mileage unknown · Aug 30, 2023

Air BagsEngineStructureCrash

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This 2020 Mustang GT VIN# [XXX] with 9,600 miles was a total loss that happened on 10/28/2022 paid out by Insurance company USAA 1-800-531-8111. Please take note that this vehicle was a TOTAL LOSS with severe FRAME DAMAGE. My Name is [XXX] and owned the vehicle when it was a TOTAL LOSS due to a meager collision on 10/28/2022. If you have any questions please contact me at [XXX] or [XXX] . I have all of the documents of the TOTAL LOSS and PAY OUT from USAA Ins. 1-800-531-8111. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11541615

Mileage unknown · Jun 22, 2022

Air BagsCrashInjury

I was in an accident hitting my entire front end, which has a lot of damage. With the impact the car had obtained, I feel as though the airbags should have deployed.

NHTSA ODI #11470383

28,000 miles · Dec 14, 2021

Air BagsCrashInjury

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The contact owned a 2020 Ford Mustang. The contact stated while driving at 65 MPH, in the center lane a tractor-trailer side swipe and hit the contact front passenger side door which caused the contact vehicle to spin around and hit a median wall, and spin out again with the vehicle coming to a stop in the middle of the intersection. The front tires were ripped from the vehicle. The air bags did not deploy. The contact sustained bruises on the lower and upper back, bruises to both knees. The contact also sustained vision impairment to where he started seeing black dots and a bruised left arm. The contact was also suffering from panic attacks. The passenger sustained a bump on the forehead, neck, and lower back bruises, as well the right knee was severely swollen. There was no medical treatment at the scene, but the contact went to the hospital the next day. A police report was filed. The vehicle was towed to a collision center where the insurance company deemed the vehicle was a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.

NHTSA ODI #11443786

Mileage unknown · Oct 14, 2021

Air BagsSeat BeltsService BrakesCrashInjury

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On July 26, 2021, I had a head on collision ( driver side to driver side ) where I felt like the vehicle didn’t want to stop. Even when I applied the brake, the vehicle kept going forward. In that collision, even though I was wearing my seatbelt, my head went straight up and I hit the top of my car. My head felt crunched into my neck and shoulders, and the belt restrained me enough to pull my right shoulder back and down from having my head crunching further into the top of my car. Although I wasn’t given a ticket for the accident, the Police found me to be at fault. Later, I went to an Urgent Care where they diagnosed me with having a concussion. I haven’t seen any other necessary doctors, because I don’t have the money out of pocket. I don’t know that my remaining PIP will cover anymore. I am still having issues with my head, neck, back, and hip now. I recently saw a Dentist and I may have TMJ. I never have experienced such pain of my entire left side of my face. My migraines have increased in frequency and intensity, and other health issues are agitated and inflamed.

NHTSA ODI #11436847

Official recalls

25V695000 · Back Over Prevention: Sensing System: Camera

Oct 13, 2025

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Consequence & remedy

Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

23V727000 · Electrical System:body Control Module/bcm

Oct 27, 2023

Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.

Remedy: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.

22V382000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 27, 2022

Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.

Consequence & remedy

Consequence: A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.

Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.

20V573000 · Service Brakes; Service Brakes, Hydraulic:pedals And Linkages

Sep 23, 2020

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.

Consequence & remedy

Consequence: A broken brake pedal could affect braking ability, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.

Additional source detail variants (2)

Service Brakes

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.

Consequence: A broken brake pedal could affect braking ability, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.

Service Brakes, Hydraulic:pedals And Linkages

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.

Consequence: A broken brake pedal could affect braking ability, increasing the risk of a crash.

20V575000 · Back Over Prevention: Sensing System: Camera

Sep 23, 2020

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: Reduced rearward visibility can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

20V306000 · Electrical System:software; Forward Collision Avoidance: Sensing System: Camera

May 27, 2020

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.

Consequence & remedy

Consequence: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

Additional source detail variants (2)

Forward Collision Avoidance: Sensing System: Camera

Consequence: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

Electrical System:software

Consequence: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.

20V263000 · Electrical System: Instrument Cluster/panel; Power Train:automatic Transmission:gear Position Indication (prndl)

May 8, 2020

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence & remedy

Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Power Train:automatic Transmission:gear Position Indication (prndl)

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ21002 · Rearview Camera Fmvss 111 Noncompliance

Opened Aug 3, 2021 · No close date supplied

Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.