NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
375 reportsMileage unknown · Dec 7, 2019
Service BrakesStructure
I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED T…
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I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED TO MAKE UP THE PRICE DIFFERENCE, HE WAS GOING TO TINT THE WINDOWS AND ADD PAINT PROTECTION. LAST MONTH I ATTEMPTED TO MAKE A CLAIM LAST MONTH FOR THE SWIRL MARKS AND FADING ON BUMPERS AND BREMBO BRAKES. WELL, AUTONATION INDICATED I DID NOT HAVE THE PAINT PROTECTION WARRANTY. I HAVE ATTEMPTED TO CONTACT MO, AND [XXX], GENERAL SALES MANAGER OF AUTONATION, NO RESPONSE. THERE ARE OTHER COMPLAINTS, BUT THIS IS WHAT PUT IT OVER THE TOP. DURING SIGNING OF THE CONTRACT, THEY UP SOLD ME 6000 DOLLARS OF VARIES WARRANTIES. BY THE TIME I CAME HOME TO READ THE DOCUMENTS, I CANCELED ALL THE WARRANTIES. IT TOOK AUTONATION 2 MONTHS TO FIX THE DOCUMENTS AND AUTONATION STATED WE COULD NOT REMOVE WINDSHIELD INSURANCE. I STILL PAID 700 JUST TO GET THE DOCUMENTS IN ORDER. NOT ONLY THAT, [XXX] STATED MY BREMBO BRAKES SQUEAK BECAUSE THEY ARE "HIGH PERFORMANCE", HE DIDN'T FIX THE SQUEAK EVEN WHEN I BROUGHT THE CAR BACK WHEN IT WAS TINTED. BY FAR, THIS IS THE WORST CAR EXPERIENCE I EVER HAD. I CALLED AUTONATION COOPERATE AND THEY NEVER RETURNED MY CALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11287693
38,250 miles · Dec 5, 2019
Electrical System
SEAT WARMER QUIT WORKING. UPON INSPECTION BY MECHANIC, IT WAS DETERMINED THAT THE SEAT HEATER MODULE SHORTED AT MODULE; MELTED CONNECTOR. (OWNER ALSO REPORTED COULD SMELL AN 'ELECTRICAL BURN' SCENT AFTER USING REMOTE START WHERE THE SEAT WARMER IS AUTOMATICALLY SET.)
NHTSA ODI #11287397
Mileage unknown · Nov 14, 2019
Unknown Or Other
PURCHASED THIS CAR BRAND NEW & THE AIR CONDITIONING QUIT WORKING THE FIRST SUMMER I OWNED IT. WHILE UNDER WARRANTY, TOOK CAR TO FAMILY FORD AND THEY PUT FREON IN IT BUT IT LEAKED OUT, THEY REPLACED THE COMPRESSOR, PROBLEM PERSISTED. NEXT FOUND THAT THE COMPRESSOR WAS IMPROPERLY INSTALLED & THAT WAS REPAIRED. NOW WARRANTY IS EXPI…
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PURCHASED THIS CAR BRAND NEW & THE AIR CONDITIONING QUIT WORKING THE FIRST SUMMER I OWNED IT. WHILE UNDER WARRANTY, TOOK CAR TO FAMILY FORD AND THEY PUT FREON IN IT BUT IT LEAKED OUT, THEY REPLACED THE COMPRESSOR, PROBLEM PERSISTED. NEXT FOUND THAT THE COMPRESSOR WAS IMPROPERLY INSTALLED & THAT WAS REPAIRED. NOW WARRANTY IS EXPIRED & DEALER DIAGNOSED THE PROBLEM AS THE COMPRESSOR & TOLD ME TO PAY OUT OF POCKET FOR THE REPAIRS. CAR HAS 16,000 MILES, GARAGE KEPT, AND HAS NEVER HAD WORKING AC.
NHTSA ODI #11280203
50,000 miles · Nov 10, 2019
Unknown Or Other
MY CAR'S A/C BROKE DOWN WHILE DRIVING EARLY JULY OF THIS YEAR. IT TOOK FOUR VISITS TO THE DEALERSHIP TO IDENTIFY THAT THE EVAPORATOR CORE WAS THE ISSUE. BEFORE THIS, THE SCHRADER VALVES, CONDENSER AND ASSOCIATED PARTS WERE REPLACED.
NHTSA ODI #11279282
65,000 miles · Nov 8, 2019
Structure
WHILE AT HIGHWAY SPEED, MY PASSENGER DOOR UNLATCHES AND I RECEIVE A "DOOR OPEN" WARNING ON THE DASH. THIS HAS OCCURRED MULTIPLE TIMES INCLUDING SEVERAL INSTANCES WHERE A PASSENGER WAS SEATED NEXT TO THE OPEN DOOR AND I FEEL IT IS EXTREMELY UNSAFE. I TOOK IT TO THE FORD DEALERSHIP AND THEY TOLD ME THEY COULDN'T REPLICATE THE ISSU…
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WHILE AT HIGHWAY SPEED, MY PASSENGER DOOR UNLATCHES AND I RECEIVE A "DOOR OPEN" WARNING ON THE DASH. THIS HAS OCCURRED MULTIPLE TIMES INCLUDING SEVERAL INSTANCES WHERE A PASSENGER WAS SEATED NEXT TO THE OPEN DOOR AND I FEEL IT IS EXTREMELY UNSAFE. I TOOK IT TO THE FORD DEALERSHIP AND THEY TOLD ME THEY COULDN'T REPLICATE THE ISSUE SO THERE WAS NOTHING THEY WOULD DO. I REPORTED IT TO FORD CORPORATE AND THEY ADVISED ME TO FILE A COMPLAINT WITH THE NHTSA. THIS HAS OCCURRED ON MORE THAN A DOZEN INSTANCES WITH MY VEHICLE.
NHTSA ODI #11278847
50,000 miles · Sep 27, 2019
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFI…
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TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #11258595
30,400 miles · Sep 20, 2019
Unknown Or Other
JUST PICKED MY CAR UP FROM DEALERSHIP, DUE TO A BATTERY ISSUE THAT I PREVIOUSLY POSTED ABOUT, AND MY DRIVER SIDE VENTS ARE BLOWING WARM AIR. I GOOGLED THIS ISSUE AND JUST LIKE THE BATTERY ISSUE I REPORTED, THIS IS NOT AN ISOLATED INCIDENT WITH THE 2016 FORD MUSTANG. I WILL NOW HAVE TO BRING MY CAR BACK TO THE DEALERSHIP AND HOPE…
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JUST PICKED MY CAR UP FROM DEALERSHIP, DUE TO A BATTERY ISSUE THAT I PREVIOUSLY POSTED ABOUT, AND MY DRIVER SIDE VENTS ARE BLOWING WARM AIR. I GOOGLED THIS ISSUE AND JUST LIKE THE BATTERY ISSUE I REPORTED, THIS IS NOT AN ISOLATED INCIDENT WITH THE 2016 FORD MUSTANG. I WILL NOW HAVE TO BRING MY CAR BACK TO THE DEALERSHIP AND HOPE THAT THEY CAN GET AROUND TO DIAGNOSING IT IN THE NEXT COUPLE OF DAYS. I CAN'T UNDERSTAND WHY THERE HAVE NOT BEEN RECALLS REGARDING THESE ISSUES, WHEN FORD IS OBVIOUSLY SELLING DEFECTIVE PRODUCTS. MY CAR HAS 30,400 MILES TOMORROW WILL MAKE THE 5TH TIME IT HAS BEEN IN THE SHOP OVER THE PAST YEAR. INVESTIGATION INTO THESE CARS ARE OBVIOUSLY WARRANTED.
NHTSA ODI #11256942
30,400 miles · Sep 19, 2019
Electrical System
CAR WAS TAKEN TO FORD DEALERSHIP ON 09/04/2019, DUE TO MAJOR CORROSION ON POSITIVE BATTERY TERMINAL, WHICH HAD CAUSED ENTIRE BATTERY CONNECTOR TO CRUMBLE. FORD SAID IT WAS A BAD BATTERY AND REPLACED IT AT A COST OF $209 TO ME. THIS MORNING, 09/19/2019,I WALKED OUTSIDE AND FOUND ORANGE LIQUID (ASSUMING BATTERY ACID) ON CEMENT UND…
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CAR WAS TAKEN TO FORD DEALERSHIP ON 09/04/2019, DUE TO MAJOR CORROSION ON POSITIVE BATTERY TERMINAL, WHICH HAD CAUSED ENTIRE BATTERY CONNECTOR TO CRUMBLE. FORD SAID IT WAS A BAD BATTERY AND REPLACED IT AT A COST OF $209 TO ME. THIS MORNING, 09/19/2019,I WALKED OUTSIDE AND FOUND ORANGE LIQUID (ASSUMING BATTERY ACID) ON CEMENT UNDER WHERE THE BATTERY IS LOCATED ON CAR. I OPENED HOOD AND FOUND THAT THE NEW BATTERY ALREADY HAS NEW CORROSION ON THE POSITIVE TERMINAL. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS BEEN AN ISSUE FOR QUITE A FEW FORD OWNERS. OBVIOUSLY, THE PROBLEM IS NOT THE BATTERY BUT SOME UNDERLYING ISSUE THAT IS CAUSING BATTERY TO OVERCHARGE.
NHTSA ODI #11256598
22,968 miles · Sep 17, 2019
Unknown Or Other
AIR CONDITIONING STOPPED WORKING. DEALER SERVICE TECH FOUND AIR CONDITIONER EVAPORATOR IS LEAKING. VEHICLE MILEAGE 22968. SERVICE TECH INDICATED THAT THIS IS THE SECOND OCCURRENCE RECENTLY AND HE IS SCHEDULED TO REPLACE AN EVAPORATOR ON ANOTHER MUSTANG TOMORROW. REPAIR INVOLVES REMOVAL OF THE DASHBOARD AND COST OF THE PART A…
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AIR CONDITIONING STOPPED WORKING. DEALER SERVICE TECH FOUND AIR CONDITIONER EVAPORATOR IS LEAKING. VEHICLE MILEAGE 22968. SERVICE TECH INDICATED THAT THIS IS THE SECOND OCCURRENCE RECENTLY AND HE IS SCHEDULED TO REPLACE AN EVAPORATOR ON ANOTHER MUSTANG TOMORROW. REPAIR INVOLVES REMOVAL OF THE DASHBOARD AND COST OF THE PART ALONE IS OVER $1100. SIMILAR ISSUE LISTED MANY TIMES HERE AND MANY MORE TIMES ON DISCUSSION BOARDS AND FORUMS.
NHTSA ODI #11256213
49,000 miles · Sep 11, 2019
Unknown Or Other
I WAS DRIVING DOWN THE ROAD AND THE AIR-CONDITIONING IN THE CAR STOPED WORKING. THE CAR ONLY BLOWS OUT HOT AIR NOW. I'M NOT SURE HOW MANY PEOPLE HAVE FILED A COMPLAINT BUT THIS IS A MASSIVE PROBLEM FOR THE VEHICLE THAT A SIMPLE GOOGLE SEARCH REVEALS. THIS PROBLEM IS RAMAPNT AND THE CAR IS 3 YEARS OLD. FORD CLAIMS THEY HAVE NO RE…
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I WAS DRIVING DOWN THE ROAD AND THE AIR-CONDITIONING IN THE CAR STOPED WORKING. THE CAR ONLY BLOWS OUT HOT AIR NOW. I'M NOT SURE HOW MANY PEOPLE HAVE FILED A COMPLAINT BUT THIS IS A MASSIVE PROBLEM FOR THE VEHICLE THAT A SIMPLE GOOGLE SEARCH REVEALS. THIS PROBLEM IS RAMAPNT AND THE CAR IS 3 YEARS OLD. FORD CLAIMS THEY HAVE NO RESPONSIBILITY FOR $50,000 DOLLAR CAR HAVING MECHANICAL FAILURES 3 YEARS AFTER IT WAS BUILT. THE CUSTOMER SERVICE REP TOLD ME TO TALK TO THE APPROPRIATE GOVERNMENT AGENCY IF I DIDN'T LIKE IT
NHTSA ODI #11254840
Official recalls
5Sep 12, 2025
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. Water and road salt may corrode the front seat belt anchor pretensioner cables.
Consequence & remedy
Consequence: A corroded cable can break, preventing the seat belt from properly restraining an occupant, and increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace both front seat belt anchor pretensioner assemblies, as necessary. In addition, dealers will remove sections of the carpet and underlayment that contact the cables. Dealers will also inspect the A-pillar sealing patches, and as necessary, install A-pillar body plugs, and/or inspect and replace the front outboard seat bolts. Repairs will be performed free of charge. Interim letters, notifying owners of the safety risk, were mailed October 20, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S92. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov September 17, 2025.
Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Feb 16, 2022
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Consequence & remedy
Consequence: A rearview camera that displays a blank or distorted image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the decklid wiring harness and/or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed December 23, 2022 and June 26, 2023. Remedy parts are expected to become available in the 4th Quarter of 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S06.
Oct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Consequence & remedy
Consequence: A sudden loss of engine oil may cause engine failure, increasing the risk of a crash. Additionally, an oil leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the engine oil cooler tube assembly, free of charge. The recall began on March 23, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S40.
Oct 26, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Consequence & remedy
Consequence: If the restraint components do not function as intended, the occupants may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will replace the front and rear seat belt assemblies and the child seat tether anchors, free of charge. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C13.
Additional source detail variants (2)
Child Seat:tether: Connector/clip
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Consequence: If the restraint components do not function as intended, the occupants may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will replace the front and rear seat belt assemblies and the child seat tether anchors, free of charge. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C13.
Seat Belts
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Consequence: If the restraint components do not function as intended, the occupants may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will replace the front and rear seat belt assemblies and the child seat tether anchors, free of charge. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C13.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.