2013 Ford Mustang

I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn’t driven much during. However the knock/ jerk between 1-1.6 RPM’s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attac

SPEEDOMETER SHUT OFF WHILE DRIVING ON HIGHWAY. THEN THE TRANSMISSION DOWNSHIFTED AND CAR STARTED TO SWERVE AS THE TRANSMISSION RPM WENT INTO THE RED. I HAD TO HIT BRAKE TO GET CONTROL OF VEHICLE. THE CAR HAS UNDER 80,000 MILES. I SLOWED THE VEHICLE DOWN AND PULLED OVER TO THE SHOULDER. I SHUT THE VEHICLE OFF AND THEN CHECKED AROUND VEHICLE. I THEN GOT I. AND RESTARTED AND ALL GAUGES CAME BACK ON AND RESUMED CAUTIOUSLY TO MY DESTINATION AT A REDUCED HIGHWAY SPEED OF 45MPH RATHER THAN 65MOH. LUCKILY NO VEHICLE WAS BEHIND ME OR BESIDE ME WHEN THE VEHICLE SWERVED.

WHILE DRIVING MY CAR IT WENT INTO A "LIMP MODE". IT HAS HAPPENED SEVERAL TIMES BUT THIS PARTICULAR DAY I WAS CROSSING AN INTERSECTION AND MY CAR JUST LOST POWER. I WAS ALMOST SMASHED ON EACH SIDE. A WRENCH LIGHT POPPED UP ON MY DASHBOARD AND THE CAR WOULD NOT MOVE. I WAS LITERALLY STUCK IN THE MIDDLE OF THE INTERSECTION. I HAD TO PLACE THE CAR IN PARK AND TURN IT OFF FOR 3 MINUTES. IT STARTED BACK UP BUT IT STILL DOES IT AT LEAST 5-6 TIMES A WEEK. I HAD THE THROTTLE BODY CLEANED AND IT STILL DOES IT. I AM ONLY THE SECOND OWNER OF THIS VEHICLE AND I TAKE GOOD CARE OF IT. I LOVE THE MUSTANGS, BUT IF I WOULD'VE KNOW OF THIS VERY SERIOUS SAFETY ISSUE, I WOULDN'T HAVE BOUGHT IT. I CAN BE DRIVING AT 60MPH AND THIS WILL HAPPEN. THIS IS VERY DANGEROUS AND FRIGHTENING. I'VE READ THAT SOME PREVIOUS FORD MODELS HAVE BEEN RECALLED FOR THIS SAME ISSUE. I DON'T UNDERSTAND WHY THE MUSTANGS HAVEN'T BEEN. THIS IS UNACCEPTABLE BY FORD. WHEN I CALLED THEM THEY JUST TOLD ME TO KEEP MY RECEIPTS. I CANNOT BELIEVE THEY ARE DOING THIS TO PEOPLE.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SPUTTERED AND HESITATED. THE SERVICE VEHICLE SENSOR DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,000.

AFTER HAVING MY CAR FOR 5.5 YEARS, IT STARTED TO SHIFT GEARS ON ITS OWN (IT'S AN AUTOMATIC) AND BRAKE/STALL WHEN I'M GOING LOW SPEEDS. ESPECIALLY WHEN I'M AT A STOP LIGHT OR STOP SIGN, IT WILL NOT ALLOW ME TO ACCELERATE (BEEN STUCK IN MIDDLE OF INTERSECTIONS ABOUT 5 TIMES) EVEN WITH MY FOOT ON THE ACCELERATOR. THE ENGINE DOES NOT SHUT OFF...SO I WILL TURN MY CAR OFF AND BACK ON TO GET GOING AGAIN. ONE TIME I WAS ON THE FREE WAY WITH A FULL TANK OF GAS GOING 65 MPH AND MY DASH BOARD WENT COMPLETELY RED AND SPEEDOMETER WENT TO ZERO...THE CAR DID NOT STOP UNTIL I MANUALLY TURNED IF OFF ON THE SIDE OF THE ROAD. ALSO, IT ONCE DID THE OPPOSITE WHEN I WAS TRYING TO BRAKE BEFORE A RED LIGHT, THE CAR JOLTED/ACCELERATED FORWARD WHILE MY FOOT WAS ON THE GAS. I'VE REPLACED THE AIR FILTERS, BATTERY, ALTERNATOR, AND ENGINE'S WIRE HARNESS (ALL AT SEPARATE TIMES) AND THE ISSUE REMAINS.

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO DAVID MCDAVID FORD FORT WORTH (300 W LOOP 820 S, FORT WORTH, TX 76108, (682) 200-1952) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO FILE COMPLAINT. THE FAILURE MILEAGE WAS 84,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE DRASTICALLY DECELERATED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY ADJUST THE SPEED EACH TIME THE FAILURE OCCURRED. WESTWAY FORD (801 AIRPORT FWY, IRVING, TX 75062, (972) 584-9033) WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.