2012 Ford Mustang

FYI I CAN NOT INCLUDE THE TOP/ROOF DUE TO IT WONT ALLOW ME TO INPUT THE CHECK MARK) I BAUGHT THIS MUSTANG IN JUNE 2012,USED FROM FORD HERE IN SIOUX FALLS SD, SINCE THAT TIME I HAVE ASKED ABOUT THE TOP ABOUT THE CLUNKING AND IF THEY WOULD NOTIFY ME IF ANY RECALLS. THEY ONLY SENT ONE FOR THE PASSENGER AIR BAG , UNTIL THIS WEEK WHEN I RECEIVED A SECOND NOTICE FOR THE TAKATA AIR BAGS FROM THE DAY I TOOK HER OFF THE LOT. I WANTED TO KNOW WHY MY FRONT END SUSPENSION IS MAKING A CLUNKING SOUND IN FRONT AND IT'S BEEN THERE SINCE THE FIRST DAY, I EVEN HAD HER LOOKED AT TO MAKE SURE SHE WASN'T DAMAGED, WITHIN MINUTES THEY CAME BACK AND SAID SHE'S FINE NO PROBLEMS AND WHY MY TRANSMISSION DOES NOT WANT TO SHIFT TO HIGHER GEARS FROM 1ST THRU OVERDRIVE, SHE BOGS DOWN LIKE THERE ISNT ANY FUEL GETTING TO HER ENGINE AND SHE DOESN'T SHIFT THROUGH THE GEARS PROPERLY, IF I HAD RECIEVED THE RECALLS IT WOULD OF BEEN IN IMMEDIATELY. MY TOP LEAKS WATER WHEN WASHED SO IT CAN CAUSE DAMAGE ON THE INSIDE ESPECIALLY THE DOOR ELECTRICAL SYSTEMS, YET FORD REFUSED TO HAVE THE TOP REDONE SINCE THEY FEEL IT'S JUST NORMAL WEAR YET ITS HAPPENED SINCE THE FIRST TIME I HAD TO WASH HER. I'M STARTING TO THINK THINK FORD HAS TAKEN ADVANTAGE OF ME IN THIS CASE AS I STILL CAN NOT GET ANY UPDATED INFORMATION ON MY CAR AND IF I CAN EITHER GET THE WORK DONE OR THE VEHICLE REPLACED, MIND YOU I STILL OWE ON HER AND TO BE HONEST I DO NOT WANT A TRADE IN , I'D RATHER FORD FIX THESE ISSUES AND WRITE OFF THE REMAINING DEBT DUE TO NEGLIGENCE FOR NOT ADVISING ME OF THESE RECALLS IN A TIMELY MANNER AND FOR BIT FIXING THE ISSUES WHEN THE RECALLS CAME OUT . IT'S QUITE FRUSTRATING TO KNOW I'VE PAID OVER 20000 FOR A CAR THAT THEY ARE WILLFULLY NEGLECTING TO FIX AND YET I'M TO BE LIABLE FOR THE DEBT NO MATTER THE POSSIBLITY THAT THEY ARE NEGLIGENT AND DISMISSIVE OF MY CLAIMS.

I WAS DRIVING A COUNTY BACK ROAD WITH NOBODY IN FRONT OR BEHIND ME. THE VEHICLE IS AN AUTOMATIC AND IT WAS IN OVERDRIVE AS MY SPEED WAS APPROX. 60 MPH. WITHOUT WARNING AND WITHOUT ME TOUCHING THE SHIFTER, THE VEHICLE SUDDENLY DOWNSHIFTED INTO 1ST GEAR LOCKING THE REAR WHEELS UNTIL MY SPEED WAS REDUCED AND THEY BEGAN TO ROLL AGAIN. I NEVER LOST CONTROL OF THE VEHICLE BUT IT SCARED ME TO DEATH! THERE WAS LIGHT UP WRENCH SYMBOL ERROR WARNING. THE DASH TURNED RED AND ALL SPEED, FUEL LEVEL AND MILEAGE WAS BLANK. I PUT THE VEHICLE IN PARK AND MADE SURE IT WAS ENGAGED. I PULLED THE EMERGENCY BRAKE ON AND SHUT THE IGNITION OFF. CHECKED THE TRANSMISSION FLUID WHICH WAS FINE. MY MUSTANG WAS MADE IN JANUARY 2012 AT THE FLAT ROCK ASSEMBLY PLANT. AS I BEGAN MY RESEARCH, I FOUND THE FORD RECALL 16S19. WHICH DESCRIBED EXACTLY WHAT HAPPENED IN MY SITUATION. WHEN THE DEALERSHIP CALLED FORD FOR APPROVAL, THEY SAID MY VEHICLE WAS NOT AFFECTED BECAUSE MY VIN WAS NOT SHOWING IT AS AN EXPOSED VEHICLE. IT MANUFACTURE DATE, ASSEMBLY PLANT, TRANSMISSION TYPE ALL MATCH BUT SOMEHOW MY VIN WAS NOT SHOWING. I PAID $950 OUT OF MY OWN POCKET FOR THE EXACT REPAIR THIS RECALL CALLED FOR. WHICH CORRECTED THE ISSUE. HOW IN THE HECK IS MY CAR NOT COVERED WHEN I KNOW IT HAD THE SAME TRANSMISSION MOLDED COVER ISSUE... PLEASE HELP ME. I CAN PROVIDE MY REPAIR RECORDS TO SHOW IT WAS EXACTLY THE REPAIR PROCEDURE THE RECALL RECOMMENDED.

AT APPROXIMATELY 57,000 MILES THE LEFT (DRIVERS) POWER SEAT SUDDENLY STOPPED WORKING. IT WILL NOT MOVE FORWARD OR BACK BUT IS LOCKED IN IT'S CURRENT POSITION. CONVINCED THIS SHOULD BE CONSIDERED A SAFETY ISSUE, I TOOK IT TO MY LOCAL FORD DEALER FOR THE SERVICE WORK. THEY ADVISED SINCE THE VEHICLE IS OUT OF WARRANTY THAT THIS REPAIR WOULD NOT BE COVERED. THE MOTOR THAT HAS GO BAD CAN ONLY BE OBTAINED BY BUYING THE ENTIRE SEAT ASSEMBLY AT CLOSE TO $1000 WHICH I CAN'T AFFORD.

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR AND DECELERATED TO APPROXIMATELY 15 MPH WITHOUT WARNING. FOWLER FORD (LOCATED AT 3400 S SHERIDAN RD, TULSA, OK 74145, (918) 346-6500) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

MY MUSTANG HAS BEEN DOING THIS MORE FREQUENTLY NOW, WHERE I'M DRIVING HIGHWAY SPEEDS AND THE TRANSMISSION SUDDENLY DOWNSHIFT TO LOW GEAR FROM HIGH GEAR. THIS AFTERNOON IT ALMOST CAUSED ME TO CRASH ON MY WAY HOME FROM WORK ON THE FREEWAY. THIS IS COMPLETELY UNACCEPTABLE AND LIFE THREATENING. I WENT ON GOOGLE, TO LOOK UP IF OTHERS ARE HAVING THIS SAME ISSUES AND I CAME ACROSS A LOT OF MUSTANGS OF THIS YEAR HAVE THE SAME EXACT ISSUE. MATTER OF FACT, FORD IS AWARE OF THIS ISSUE BUT WHY HASN'T A RECALL BEEN PUT OUT TO FIX THIS TRANSMISSION PROBLEM. A LOT OF LIVES ARE AT DANGER AND ACCIDENTS TO OCCUR DUE TO THIS PROBLEM.

TAKATA RECALL I TOOK MY FORD MUSTANG TO CAPITAL FORD, 4222 OLEANDER DR, WILMINGTON, NC, 28403 ABOUT 2 MONTHS AGO FOR SERVICE. THE SERVICE ADVISOR SAID THEY DID NOT HAVE AIR BAGS FOR PASSENGER SIDE RECALL AND WOULD ORDER ONE AND CALL TO SCHEDULE AN APPOINTMENT WHEN IT CAME IT. I CALLED THE FORD DEALER AGAIN YESTERDAY ABOUT THE AIRBAG AND SPOKE WITH ANOTHER PERSON, A FEMALE IN THEIR SERVICE DEPARTMENT. I ASKED ABOUT SCHEDULING THE AIR BAG REPLACEMENT AND SHE LOOKED UP MY RECORD OF SERVIE AT THEIR DEALERSHIP. ASTONISHINGLY, THE AIRBAG HAD NEVER BEEN ORDERED. THE ORIGINAL SERVICE ADVISOR CLEARLY COULD CARE A LESS IF THE BAG BLEW UP SPEWING SHRAPNEL IN MY PASSENGERS FACES, HOW GROSSLY NEGLIGENT. THE WOMAN SAID THEY WERE OUT OT AIRBAGS AND WOULD HAVE TO ORDER ONE AND SOMEONE FROM THE DEPARTMENT WOULD CALL ME BACK ABOUT IT AND ANOTHER UNRELATED ISSUE. INCREDIBLY, NO ONE HAS CALLED ME BACK. IT IS CLEAR THIS DEALERSHIP IS ONLY INTERESTED IN HIGH DOLLAR REPAIRS TAKING UP APPOINTMENT TIMES AND COULD CARE A LESS ABOUT THE EXPLODING AIR BAG DEFECTIVE PRODUCT THEY SOLD BECAUSE THEY CAN'T CHARGE FOR IT. I THINK THIS NEGLIGENCE AND CONTINUOUS KICKING THE CAN DOWN THE ROAD IS POLICY. THE DEALER HAS A MONOPOLY AND IS THE ONLY FORD DEALERSHIP IN THE CITY SO THEY CAN USE THAT ADVANTAGE TO BULLY CUSTOMERS AND REFUSE TO REPAIR DEADLY DEFECTS. I THINK AN INVESTIGATION INTO THIS IS WARRANTED TO SEE JUST HOW MANY OTHER PEOPLE ARE BEING GIVEN THE "OH WE'LL HAVE TO ORDER IT AND CALL YOU BACK TO SCHEDULE IT" LIE. THIS IS CLEARLY IMMORAL AND REFLECTIVE OF THE OWNER'S GREED AND INDECENCY. SINCE THE ORIGINAL SERVICE ADVISOR FAILED TO ORDER MY REPLACEMENT AIRBAG MORE TYPES OF CARS HAVE BEEN ADDED TO THE RECALL. IT IS PLAINLY EVIDENT THAT THE OMISSION BY THIS COMPANY IS AN UNFAIR AND DECEPTIVE TRADE PRACTICE SERIOUSLY DETRIMENTAL TO THE CONSUMER ACTING REASONABLY UNDER THE CIRCUMSTANCES.

I HAD THE DRIVERS SIDE AIRBAG REPLACED BUT THEY DID NOT DO THE PASSENGER SIDE AIRBAG AT THE SAME TIME SO NOW ITS A MAJOR INCONVENIENCE TO GO BACK INTO THE DEALER FOR ANOTHER ROUND OF WAITING. THEY SAID THEY WOULD COME TO MY HOME (AS RECALL NOTICE NUMBER THREE AND FOUR SPELLED OUT) TO PERFORM THIS SERVICE BUT THEY DID NOT SHOW UP AS SET UP IN ADVANCE. THE DEALER IS GOLDEN CIRCLE FORD IN JACKSON TN (731-554-7142) AND THE SERVICE REP IS MELINDA. SINCE THE DEALERSHIPS ARE NOT SERIOUS ABOUT PERFORMING THIS RECALL I GUESS LIKE MILLIONS OF OTHER OWNERS I WILL NOT TRY TO GET THIS DONE. THE DEALERSHIPS ARE NOT TAKING THIS RECALL SERIOUSLY AND FORD IS NOT PUSHING THEM TO PERFORM THIS SERVICE IN A TIMELY MANNER. I THINK YOU ARE GOING TO HAVE TO START PUT GROWING FINES IN PLACE TO GET THEIR ATTENTION.

IN 2012 OR 2013 I HAD AN ACCIDENT CAUSED BY UNINTENDED ACCELERATION. THE MUSTANG RAN INTO THE BACK OF SEMI TRUCK. UNATTENDED ACCELERATION HAPPENED TWICE IN THE SAME DAY AND THE SECOND TIME I COULD NOT GET IT TO BREAK FREE AND STOP UNTIL THE LAST SECOND BUT IT WAS TOO LATE IT HIT THE SEMI TRUCK TRAILER IN FRONT OF ME. THIS WAS INSPITE OF ME HAVING BOTH FEET PUSHING STRONGLY ON THE BRAKE PEDAL. WE HAD STARTED OFF SLOWLY FROM A RED LIGHT AND THEN THE CAR DOWNSHIFTED AND TOOK OFF. SOUTHWEST FORD IN WEATHERFORD, TX HAD CALLED THE FORD ENGINEER TO COME LOOK AT IT. IT TOOK A MONTH FOR HIM TO COME. HE LOOKED AT IT IN ITS BANGED UP SHAPE AND DECLARED THAT THERE WAS NO PROBLEM. WHEN I GOT THE CAR BACK SOMETHING HAD CHANGED. IT SEEMED LIKE THE SOFTWARE HAD BEEN CHANGED BECAUSE IT NEVER HAD THE PROBLEM AGAIN AND WHENEVER THE BRAKE WAS TOUCHED IT WOULD KILL ANY ACCELERATION IMMEDIATELY. ALSO I LOST ABOUT 3 MILES PER GALLON TILL THIS DAY. THE ENGINEER BLAMED ME WHEN HE OBVIOUSLY UPDATED THE SOFTWARE. ALSO THE VERY NEXT DAY AFTER THE ENGINEERS VISIT FORD WAS HIT WITH A CLASS ACTION LAWSUIT FOR JUST THIS REPORTED UNATTENDED ACCELERATION ACROSS MOST OF ITS MODELS. NOT MY FAULT! *TR