NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
469 reports35,130 miles · Dec 4, 2013
Electrical SystemElectronic Stability Control (esc)Steering
I WAS DRIVING MY 2012 FORD MUSTANG V6 PREMIUM ON THE MORNING OF 10\21\2013 WHEN FOR THE 4TH TIME THE ADVANCE TRACTION CONTROL MALFUNCTIONED. WHEN IT MALFUNCTIONED THE TRACTION CONTROL LIGHT STARTED TO FLASH AND I WAS UNABLE TO STEER MY CAR, BLOWER ON MY AIR CONDITIONER CAME ON BY ITS SELF FULL BLAST. WHILE I WAS TRYING TO GET …
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I WAS DRIVING MY 2012 FORD MUSTANG V6 PREMIUM ON THE MORNING OF 10\21\2013 WHEN FOR THE 4TH TIME THE ADVANCE TRACTION CONTROL MALFUNCTIONED. WHEN IT MALFUNCTIONED THE TRACTION CONTROL LIGHT STARTED TO FLASH AND I WAS UNABLE TO STEER MY CAR, BLOWER ON MY AIR CONDITIONER CAME ON BY ITS SELF FULL BLAST. WHILE I WAS TRYING TO GET CONTROL OF THE VEHICLE A EIGHTEEN WHEELER HAD TO GO OFF THE INTERSTATE INTO THE GRASS TO KEEP FROM RUNNING MY CAR OVER! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IT HAS BEEN IN THE SHOP 3 OTHER TIMES STARTING AT ABOUT 13000 MILES. THE PROBLEM IS ONLY GETTING WORSE!! I CARRIED IT TO THE SHOP WHEN IT FIRST STARTED HAVING THIS PROBLEM THEY TOLD ME THEN THAT THE CONTROL MODULE WAS UNDER NATIONAL BACK ORDER AT IT WAS GOING TO BE 6 TO 8 WEEKS BEFORE THEY WOULD HAVE TO PART IN FOR MY CAR. THE DEALER WAS TOLD BY TECH SUPPORT TO REPLACE MY 2012 PART WITH A 2013 PART??? THEY DID THAT EVEN THOUGH THE PART NUMBER WAS DIFFERENT. THE NEXT TIME I CARRIED THE CAR IN THE SHOP FOR THE TRACTION CONTROL THEY KEEP MY CAR AND DID NOTHING.THE THIRD TIME I CARRIED IT TO THE SHOP FOR THE SAME THING THE TECH CONNECTED TO THE CAR TO THE COMPUTER THE ALTERNATOR SENT CRAZY WAVES TO THE ELECTRICAL SYSTEM AND IT MESSED UP THE BATTERY THEY HAD TO CHANGE THE ALTERNATOR AND THE BATTERY. AND EVEN WITH EVERYTHING THEY HAVE DONE THE CAR IS STILL UNSAFE TO DRIVE AND THEY TELL ME TO TAKE THE CAR AND WHEN IT HAPPENS AGAIN THEY WILL CHECK IT AGAIN. NOW I AM STUCK WITH A CAR THAT IS GOING TO GET SOMEONE HURT OR WORSE SOMEONE KILLED!!! PLEASE HELP!!! *TR
NHTSA ODI #10554817
16,000 miles · Nov 16, 2013
EngineVehicle Speed Control
UPON TAKING OFF FROM A STOP LIGHT CAR STALLED AND LOST ALL ENGINE POWER. CAR STARTED AGAIN BUT STALLED JUST AS GUIDING TO BREAKDOWN LANE ON OVERPASS. HAD TO HAVE CAR TOWED TO FORD SERVICE WHERE THEY DETERMINED IT WAS A BAD THROTTLE BODY. THROTTLE BODY WAS REPLACED. FORD SERVICE SPOKE OF KNOWN ISSUES WITH THE THROTTLE BODY IN FO…
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UPON TAKING OFF FROM A STOP LIGHT CAR STALLED AND LOST ALL ENGINE POWER. CAR STARTED AGAIN BUT STALLED JUST AS GUIDING TO BREAKDOWN LANE ON OVERPASS. HAD TO HAVE CAR TOWED TO FORD SERVICE WHERE THEY DETERMINED IT WAS A BAD THROTTLE BODY. THROTTLE BODY WAS REPLACED. FORD SERVICE SPOKE OF KNOWN ISSUES WITH THE THROTTLE BODY IN FOCUS MODELS BUT WAS NOT AWARE OF ANY THROTTLE BODY ISSUES WITH MUSTANG. *TR
NHTSA ODI #10552544
39,000 miles · Sep 26, 2013
Power Train
MY DAUGHTER'S 2012 MUSTANG WOULD LOSE POWER AT AROUND 40 MPH WHEN ACCELERATING. THE ENGINE LIGHT WOULD LIGHT UP AND THE CAR WOULD IDLE VERY ROUGH WHEN CAR WAS STOPPED. PROBLEM WAS DIAGNOSED AS A THROTTLE BEING STUCK OPEN AND THE THROTTLE HOUSING WAS REPLACED WHICH SOLVED THE PROBLEM. *JS
NHTSA ODI #10545603
11,293 miles · Sep 26, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUF…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 11,293.
NHTSA ODI #10545548
14,000 miles · Sep 20, 2013
Structure
MY CAR HAS HAD GALVANIC ACTION ON THE HOOD TWICE IN LESS THEN A YEAR. NO ACCIDENT, BUT THE PAINT BUBBLES AND SPLITS ON THE FRONT EDGE OF THE HOOD IN SEVERAL PLACES. AN ELECTRIC CURRENT APPARENTLY OCCURS BETWEEN THE ALUMINUM HOOD AND THE STEEL BOLTS THAT CONNECT IT TO THE HOOD HINGE MECHANISM. FORD HAS REPAINTED THE HOOD TWICE…
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MY CAR HAS HAD GALVANIC ACTION ON THE HOOD TWICE IN LESS THEN A YEAR. NO ACCIDENT, BUT THE PAINT BUBBLES AND SPLITS ON THE FRONT EDGE OF THE HOOD IN SEVERAL PLACES. AN ELECTRIC CURRENT APPARENTLY OCCURS BETWEEN THE ALUMINUM HOOD AND THE STEEL BOLTS THAT CONNECT IT TO THE HOOD HINGE MECHANISM. FORD HAS REPAINTED THE HOOD TWICE UNDER WARRANTY, BUT NOW SAY THE PROBLEM WONT BE COVERED AGAIN. THEY HAVE NOT SOLVED THE PROBLEM. AS YOU MAY KNOW, HIS PROBLEM IS CURRENTLY BEING DEPOSED FOR A CLASS ACTION LAWSUIT FOR CARS UP TO 2006. PLEASE CONSIDER FORCING FORD TO RECALL ALL VEHICLES (MINE IS A 2011) AFFECTED BY THIS PROBLEM. *TR
NHTSA ODI #10544686
65,000 miles · Sep 19, 2013
Suspension
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EMITTED A THUMPING NOISE. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST, WHO INSPECTED THE VEHICLE AND THE DISCOVERED THAT THE REAR SWAY BAR BUSHING HAD BECOME PREMATURELY WORN DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EMITTED A THUMPING NOISE. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST, WHO INSPECTED THE VEHICLE AND THE DISCOVERED THAT THE REAR SWAY BAR BUSHING HAD BECOME PREMATURELY WORN DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
NHTSA ODI #10544351
33,300 miles · Sep 12, 2013
Power Train
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE RPMS INCREASED AND THE VEHICLE FAILED TO ACCELERATE INTO FIFTH GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE RPMS INCREASED AND THE VEHICLE FAILED TO ACCELERATE INTO FIFTH GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 33,300.
NHTSA ODI #10543250
20,000 miles · Sep 10, 2013
Suspension
OUR 2012 FORD MUSTANG IS UNDER FULL WARRANTY. WHEN DRIVING ABOUT 5 MPH IN PARKING LOTS GOING OVER SPEED BUMPS WE NOTICED THERE IS A CREAKING/SQUEAKING NOISE COMING FROM THE FRONT SUSPENSION. WE TOOK OUR CAR TO THE DEALER WE BOUGHT IT FROM WHICH WAS NORTH PARK LINCOLN AND THEY CANNOT DIAGNOSE OR FIND THE ISSUE. THE FIRST TIME WE …
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OUR 2012 FORD MUSTANG IS UNDER FULL WARRANTY. WHEN DRIVING ABOUT 5 MPH IN PARKING LOTS GOING OVER SPEED BUMPS WE NOTICED THERE IS A CREAKING/SQUEAKING NOISE COMING FROM THE FRONT SUSPENSION. WE TOOK OUR CAR TO THE DEALER WE BOUGHT IT FROM WHICH WAS NORTH PARK LINCOLN AND THEY CANNOT DIAGNOSE OR FIND THE ISSUE. THE FIRST TIME WE TOOK IT THE MECHANICS SAID THEY COULD NOT DIAGNOSE THE ISSUE AND THEY LUBED THE FRONT SUSPENSION. WELL THE NOISE WAS STILL THERE AND WE TOOK THE CAR BACK TO THE DEALER AND THEY HAVE YET TO FIND AN ISSUE WITH THE SUSPENSION. WHEN WE BOUGHT THE MUSTANG THE EXACT SAME NOISE OCCURRED IN THE REAR AND THE DEALER REPLACED THE BUSHINGS AND LINKS AND THE NOISE WENT AWAY. WE ARE TRYING TO TELL THE DEALER IT'S THE BUSHING, LINKS, AND SWAY BAR BUT THEY REFUSE TO DO ANYTHING. WE ARE GOING BACK TO THE DEALER TO SEE IF WE CAN GET THEM TO REPLACE THE COMPONENTS OF THE BUSHING AND LINKS. *TR
NHTSA ODI #10542961
29,000 miles · Aug 20, 2013
Power Train
TL- THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE REVVED UP AND WOULD NOT ACCELERATE INTO FIFTH GEAR. THE FAILURE OCCURRED INTERMITTENTLY AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAG…
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TL- THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE REVVED UP AND WOULD NOT ACCELERATE INTO FIFTH GEAR. THE FAILURE OCCURRED INTERMITTENTLY AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. *TR
NHTSA ODI #10536275
1,000 miles · Aug 19, 2013
Suspension
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING ABOUT 20 MPH, THE CONTACT HEARD A HOLLOW KNOCKING AND FELT AS IF SOMETHING WAS LOOSE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS NEEDING A SWAY BAR AND BUSHING REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSU…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING ABOUT 20 MPH, THE CONTACT HEARD A HOLLOW KNOCKING AND FELT AS IF SOMETHING WAS LOOSE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS NEEDING A SWAY BAR AND BUSHING REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
NHTSA ODI #10536067
Official recalls
6Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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