NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
469 reportsMileage unknown · Aug 18, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER A…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/12/17*LJ *TR
NHTSA ODI #11016136
Mileage unknown · Aug 16, 2017
Air Bags
TAKATA RECALL. I KEEP GETTING THESE REMINDERS TO HAVE AIRBAGS REPLACED. ONLY PROBLEM IS MY DEALERSHIP KEEPS SAYING THEY DON'T HAVE THEM. I HAVE BEEN TRYING TO GET IN BEFORE APRIL. I HAVE BEEN TOLD WHEN THEY COME IN I WILL GET A CALL. ALSO WAS TOLD THAT IT WAS UNLIKELY MINE WOULD RUPTURE. THIS IS MY 17 YEAR OLDS CAR. I WANT THEM…
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TAKATA RECALL. I KEEP GETTING THESE REMINDERS TO HAVE AIRBAGS REPLACED. ONLY PROBLEM IS MY DEALERSHIP KEEPS SAYING THEY DON'T HAVE THEM. I HAVE BEEN TRYING TO GET IN BEFORE APRIL. I HAVE BEEN TOLD WHEN THEY COME IN I WILL GET A CALL. ALSO WAS TOLD THAT IT WAS UNLIKELY MINE WOULD RUPTURE. THIS IS MY 17 YEAR OLDS CAR. I WANT THEM FIXED BUT DEALERSHIP DOESN'T SEEM TO BE IN ANY HURRY. WE RESIDE IN SAN ANTONIO, TX
NHTSA ODI #11015774
75,000 miles · Aug 7, 2017
Unknown Or Other
I WAS DRIVING TO WORK ONE EARLY MORNING WHEN ALL OF A SUDDEN MY STEERING WHEEL FROZE AND COULDN'T STEER MY CAR AND ALMOST CRASHED ON THE FREEWAY. MY 2012 MUSTANG V6 HAS ELECTRIC POWER STEERING. THERE IS SOMETHING WRONG WITH THE POWER STEERING AND CAN KILL SOMEONE.
NHTSA ODI #11013552
50,000 miles · Aug 2, 2017
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND IDLED, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE WRENCH WARNING WAS DISPLAYED (POWER TRAIN FAULT). THE CONTACT STATED THAT HE USED A DIAGNOSTIC MACHINE AND RECEIV…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND IDLED, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE WRENCH WARNING WAS DISPLAYED (POWER TRAIN FAULT). THE CONTACT STATED THAT HE USED A DIAGNOSTIC MACHINE AND RECEIVED AN UNKNOWN CODE. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN 100 OXMOOR LN, LOUISVILLE, KY 40222, PHONE NUMBER: (502) 426-2500 WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT PART OF THE RECALL BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #11012365
80,000 miles · Jul 3, 2017
Power Train
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE SLOWING DOWN AND RELEASING THE BRAKE PEDAL FROM A STOP, THE VEHICLE FAILED TO MOVE. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (660 N DECATUR BLVD, LAS VEGAS, NV 89107 (800) 928…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE SLOWING DOWN AND RELEASING THE BRAKE PEDAL FROM A STOP, THE VEHICLE FAILED TO MOVE. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (660 N DECATUR BLVD, LAS VEGAS, NV 89107 (800) 928-7190), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE DEALER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V348000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI #11002843
23,000 miles · Jun 30, 2017
Air Bags
TAKATA RECALL: RECEIVED RECALL MAR2016. CONTACTED FORD DEALER REGARDING FIX. I ASKED HIM 1. IS THE CAR SAFE TO DRIVE. HIS ANSWER WAS THE NHTSA SAID IT WAS CLEARED TO DRIVE. 2. IS IT OK TO HAVE A PASSENGER IN THE AFFECTED SEAT. SAME ANSWER AS IN #1. 3. WHEN WILL THE PART BECOME AVAILABLE? NO CLUE. HE ACTUALLY SAID IT COULD …
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TAKATA RECALL: RECEIVED RECALL MAR2016. CONTACTED FORD DEALER REGARDING FIX. I ASKED HIM 1. IS THE CAR SAFE TO DRIVE. HIS ANSWER WAS THE NHTSA SAID IT WAS CLEARED TO DRIVE. 2. IS IT OK TO HAVE A PASSENGER IN THE AFFECTED SEAT. SAME ANSWER AS IN #1. 3. WHEN WILL THE PART BECOME AVAILABLE? NO CLUE. HE ACTUALLY SAID IT COULD BE YEARS SINCE TAKATA WAS BANKRUPT AND THEY WERE LOOKING FOR OTHER MANUFACTURERS TO MAKE THE PART. THE NHTSA WEBSITE STATES RECALLS ARE ISSUED WHEN EQUIPMENT CREATES AN UNREASONABLE SAFETY RISK OR FAILS TO MEET MINIMUM SAFETY STANDARDS. SINCE THE FORD DEALER STATED THAT THE NHTSA CLEARED VEHICLES UNDER THIS RECALL AS 'SAFE TO DRIVE', COULD I GET IT IN WRITING THAT MY VEHICLE IS SAFE TO DRIVE? I ALSO LIVE IN FLORIDA WHERE THE 50% INCREASE IN PROBABILITY EXISTS DUE TO TEMP AND HUMIDITY. ALSO, COULD YOU PLEASE EXPLAIN WHY ONLY THE PASSENGER SIDE AIRBAG IS SUBJECT TO EXPLODING AND NOT THE DRIVERS SIDE.
NHTSA ODI #11002593
Mileage unknown · Jun 20, 2017
Air Bags
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TIDWELL FORD OF KENNESAW, GEORGIA WA…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TIDWELL FORD OF KENNESAW, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11000287
43,500 miles · May 23, 2017
Power Train
AT WIDE OPEN THROTTLE THE TRANSMISSION WILL NOT ALLOW A GEAR CHANGE FROM FIRST TO SECOND IF THE RPM IS GRATER THAN 6000 RPM. THE CLUTCH PEDDLE RELEASES AT THE FLOOR. AFTER THE ENGINE HAS SLOWED THE CLUTCH RETURNS TO NORMAL AND THE CAR CAN NOW BE SHIFTED INTO SECOND. IT MAY BE CAUSED BY TROUGH OUT BEARING OR SPRING TENSION ON…
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AT WIDE OPEN THROTTLE THE TRANSMISSION WILL NOT ALLOW A GEAR CHANGE FROM FIRST TO SECOND IF THE RPM IS GRATER THAN 6000 RPM. THE CLUTCH PEDDLE RELEASES AT THE FLOOR. AFTER THE ENGINE HAS SLOWED THE CLUTCH RETURNS TO NORMAL AND THE CAR CAN NOW BE SHIFTED INTO SECOND. IT MAY BE CAUSED BY TROUGH OUT BEARING OR SPRING TENSION ON THE CLUTCH ITS SELF. I HAVE HAD THIS PROBLEM SINCE I BOUGHT THE CAR 3 MONTHS AGO. THE CAR ONLY HAS 46000 MILES ON IT. I HAVE READ OTHER PEOPLE HAVE HAD THE SAME COMMON PROBLEM.
NHTSA ODI #10991173
Mileage unknown · May 22, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER CALLED THE DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCE…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER CALLED THE DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10990980
75,000 miles · May 6, 2017
Fuel/propulsion System
THROTTLE BODY MALFUNCTION - CAUSES LOSS OF POWER WHILE DRIVING. ACTS AS THOUGH YOU TOOK YOUR FOOT OFF THE GAS PEDAL. ENGINE WILL NOT REV ABOVE IDLE SPEED. CHECK-ENGINE LIGHT COMES ON. IF YOU STOP, TURN OFF THE CAR, AND RE-START, IT WILL BE OK FOR A WHILE. IT HAPPENED TO ME TWICE IN 2 WEEKS. PART WAS REPLACED, BUT THE NEW P…
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THROTTLE BODY MALFUNCTION - CAUSES LOSS OF POWER WHILE DRIVING. ACTS AS THOUGH YOU TOOK YOUR FOOT OFF THE GAS PEDAL. ENGINE WILL NOT REV ABOVE IDLE SPEED. CHECK-ENGINE LIGHT COMES ON. IF YOU STOP, TURN OFF THE CAR, AND RE-START, IT WILL BE OK FOR A WHILE. IT HAPPENED TO ME TWICE IN 2 WEEKS. PART WAS REPLACED, BUT THE NEW PART FAILED AGAIN IN 16 MONTHS. HAD THAT REPLACED THIS WEEK. (MAY '17). I AM AWARE OF FORD CUSTOMER SATISFACTION PROGRAM 16B23, BUT THE DEALER SAID MY VIN WAS NOT ONE OF THE AFFECTED VEHICLES. I BEG TO DIFFER.
NHTSA ODI #10983826
Official recalls
6Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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