NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
16 reportsClear category filter24,000 miles · Dec 5, 2014
SteeringCrash
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WAS MAKING A LOUD METAL-ON-METAL GRINDING NOISE. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PASSENGER'S SIDE BALL JOINT, BUSHINGS, SUSPENSION, SHOCKS AND BOTH CONTR…
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TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WAS MAKING A LOUD METAL-ON-METAL GRINDING NOISE. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PASSENGER'S SIDE BALL JOINT, BUSHINGS, SUSPENSION, SHOCKS AND BOTH CONTROL ARMS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE DAYS LATER. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE, CRASHING INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER WAS CONTACTED AND ADVISED THAT A FIELD ENGINEER WOULD FURTHER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE DEALER ALSO ADVISED THAT WHEN THE CONTROL ARMS WERE REPLACED, THEY WERE NOT REPLACED WITH THE ORIGINAL EQUIPMENT MANUFACTURER PART BECAUSE THEY WERE FOUND TO BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
NHTSA ODI #10662418
30,200 miles · Oct 9, 2014
Electronic Stability Control (esc)Steering
DRIVING ON HIGHWAY AS I WAS EXITING THE CAR POWERSTEERING GAVE OUT AND WAS LEFT WITH NO MANUBILITY. WAS ABLE TO POWER THRU AND GET TO THE DEALER RIGHT AT THE CORNER OF THE EXIT. DEALER SAID IT DID PART WAS NOT COVERED UNDER POWER TRAIN WARRANTY BECAUSE TECHNICALLY IT DOES NOT MAKE THE CAR MOVE. BUT WITH OUT IT YOU CAN'T MOVE THE…
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DRIVING ON HIGHWAY AS I WAS EXITING THE CAR POWERSTEERING GAVE OUT AND WAS LEFT WITH NO MANUBILITY. WAS ABLE TO POWER THRU AND GET TO THE DEALER RIGHT AT THE CORNER OF THE EXIT. DEALER SAID IT DID PART WAS NOT COVERED UNDER POWER TRAIN WARRANTY BECAUSE TECHNICALLY IT DOES NOT MAKE THE CAR MOVE. BUT WITH OUT IT YOU CAN'T MOVE THE CAR NO POSSIBLE STEERING. DEALER SAID THEY HAD THE PART IN STOCK DUE TO OTHER 2012 MUSTANGS WITH SAME PROBLEM ALSO FOUND OUT THAT THE FOCUS AND F150 HAVE HAD THE SAME PROBLEMS AND HAVE BEEN CALLED BACK. *TR
NHTSA ODI #10643469
37,000 miles · Dec 31, 2013
Fuel System, GasolineService BrakesSteering
WE WERE DRIVING ON THE FREEWAY AND THE CAR STARTED ACTING LIKE IT WAS RUNNING OUT OFF GAS. THE STEERING WHEEL JERKED AND THE BRAKES LOCKED UP. WE NOW KNOW THE PROBLEM OCCURS ONLY WHEN SOMEONE SITS IN THE BACK SEAT BEHIND THE DRIVER. WE HAVE DUPLICATED THE PROBLEM NUMEROUS TIMES. SITTING IT THE BACK SEAT CAUSES SOMETHING TO SHORT…
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WE WERE DRIVING ON THE FREEWAY AND THE CAR STARTED ACTING LIKE IT WAS RUNNING OUT OFF GAS. THE STEERING WHEEL JERKED AND THE BRAKES LOCKED UP. WE NOW KNOW THE PROBLEM OCCURS ONLY WHEN SOMEONE SITS IN THE BACK SEAT BEHIND THE DRIVER. WE HAVE DUPLICATED THE PROBLEM NUMEROUS TIMES. SITTING IT THE BACK SEAT CAUSES SOMETHING TO SHORT OUT AND THE CAR DIES. THIS WAS VERY DANGEROUS IN REAL DRIVING CONDITIONS AND WE ARE LUCKY NO ONE WAS HURT. *TR
NHTSA ODI #10558025
35,130 miles · Dec 4, 2013
Electrical SystemElectronic Stability Control (esc)Steering
I WAS DRIVING MY 2012 FORD MUSTANG V6 PREMIUM ON THE MORNING OF 10\21\2013 WHEN FOR THE 4TH TIME THE ADVANCE TRACTION CONTROL MALFUNCTIONED. WHEN IT MALFUNCTIONED THE TRACTION CONTROL LIGHT STARTED TO FLASH AND I WAS UNABLE TO STEER MY CAR, BLOWER ON MY AIR CONDITIONER CAME ON BY ITS SELF FULL BLAST. WHILE I WAS TRYING TO GET …
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I WAS DRIVING MY 2012 FORD MUSTANG V6 PREMIUM ON THE MORNING OF 10\21\2013 WHEN FOR THE 4TH TIME THE ADVANCE TRACTION CONTROL MALFUNCTIONED. WHEN IT MALFUNCTIONED THE TRACTION CONTROL LIGHT STARTED TO FLASH AND I WAS UNABLE TO STEER MY CAR, BLOWER ON MY AIR CONDITIONER CAME ON BY ITS SELF FULL BLAST. WHILE I WAS TRYING TO GET CONTROL OF THE VEHICLE A EIGHTEEN WHEELER HAD TO GO OFF THE INTERSTATE INTO THE GRASS TO KEEP FROM RUNNING MY CAR OVER! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IT HAS BEEN IN THE SHOP 3 OTHER TIMES STARTING AT ABOUT 13000 MILES. THE PROBLEM IS ONLY GETTING WORSE!! I CARRIED IT TO THE SHOP WHEN IT FIRST STARTED HAVING THIS PROBLEM THEY TOLD ME THEN THAT THE CONTROL MODULE WAS UNDER NATIONAL BACK ORDER AT IT WAS GOING TO BE 6 TO 8 WEEKS BEFORE THEY WOULD HAVE TO PART IN FOR MY CAR. THE DEALER WAS TOLD BY TECH SUPPORT TO REPLACE MY 2012 PART WITH A 2013 PART??? THEY DID THAT EVEN THOUGH THE PART NUMBER WAS DIFFERENT. THE NEXT TIME I CARRIED THE CAR IN THE SHOP FOR THE TRACTION CONTROL THEY KEEP MY CAR AND DID NOTHING.THE THIRD TIME I CARRIED IT TO THE SHOP FOR THE SAME THING THE TECH CONNECTED TO THE CAR TO THE COMPUTER THE ALTERNATOR SENT CRAZY WAVES TO THE ELECTRICAL SYSTEM AND IT MESSED UP THE BATTERY THEY HAD TO CHANGE THE ALTERNATOR AND THE BATTERY. AND EVEN WITH EVERYTHING THEY HAVE DONE THE CAR IS STILL UNSAFE TO DRIVE AND THEY TELL ME TO TAKE THE CAR AND WHEN IT HAPPENS AGAIN THEY WILL CHECK IT AGAIN. NOW I AM STUCK WITH A CAR THAT IS GOING TO GET SOMEONE HURT OR WORSE SOMEONE KILLED!!! PLEASE HELP!!! *TR
NHTSA ODI #10554817
49,000 miles · Jul 27, 2013
Steering
I WAS PULLING INTO A PARKING SPACE WHEN THE STEERING WENT COMPLETELY OUT. WHEN I WOULD TURN THE STEERING WHEEL, IT WOULD KEEP TURNING. A WEEK PREVIOUS, I HAD FOUND A BOLT ON MY FLOORBOARD AND I PUT IT IN MY CONSOLE. MY HUSBAND SAW IT, ASKED WHERE I HAD GOTTEN IT CAUSE IT HAD A RED TIGHT LOCK TOWARD THE TOP AND HE SAID WHERE E…
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I WAS PULLING INTO A PARKING SPACE WHEN THE STEERING WENT COMPLETELY OUT. WHEN I WOULD TURN THE STEERING WHEEL, IT WOULD KEEP TURNING. A WEEK PREVIOUS, I HAD FOUND A BOLT ON MY FLOORBOARD AND I PUT IT IN MY CONSOLE. MY HUSBAND SAW IT, ASKED WHERE I HAD GOTTEN IT CAUSE IT HAD A RED TIGHT LOCK TOWARD THE TOP AND HE SAID WHERE EVER IT HAD FALLEN OUT FROM SHOULDN'T HAVE COME OUT. IF I HAD BEEN DRIVING IT COULD HAVE BEEN VERY BAD, I AM JUST THANKFUL I WAS IN A PARKING LOT AND NOT ON A HWY. *TR
NHTSA ODI #10532128
350 miles · Apr 15, 2012
Steering
DRIVING AND LOSS STEERING, SERVICE ADVANCETRAC LIGHT CAME ON. AFTER GOING TO THE DEALER THEY FOUND NOTHING AND SENT ME ON MY. THIS HAS OCCURRED SEVERAL TIME SINCE. I HAVE READ BLOGS AND OTHER OWNERS ARE HAVING THIS PROBLEM. COULD BE DANGEROUS IF DRIVING AT A HIGHER SPEED AND THE LOSS OF STEERING OCCURS. *TR
NHTSA ODI #10455297
Official recalls
6Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Apr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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