2010 Ford Mustang

IN DECEMBER 2018 MY CAR BEGAN TO MAKE CRUNCHING, SQUEAKING AND CHIRPING SOUNDS COMING FROM THE FRONT SUSPENSION WHEN DRIVING SLOWLY OVER UNEVEN SURFACES, SMALL CRACKS IN ROAD, GOING SLOWLY OVER SPEED BUMPS OR UP DRIVEWAY RAMPS. THERE IS ALSO A NOTICEABLE SHIMMY IN THE STEERING WHEEL AT OVER 30 MPH. IN JANUARY, MY FORD SERVICE ADVISOR TOLD ME I NEED TO REPLACE BOTH FRONT CONTROL ARM ASSEMBLIES FOR APPROX $1,700 WHICH COMES AS A HUGE SHOCK TO ME CONSIDERING MY CAR HAS ONLY 14,000 MILES ON IT!!! I WENT HOME TO DO SOME RESEARCH FOUND A TSB FOR THE REPLACEMENT OF THE FRONT LOWER CONTROL ARMS WITH A RE-DESIGNED CONTROL ARM WITH UPGRADED BALL POINT SHAFT AND HYDRO-BUSHING. TSB# 09-24-16 LINK: HTTPS://LATEMODEL.CACHEFLY.NET/DOWNLOADS/TSB05-14/TSB09-24-16.PDF THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON WEBSITES AND BLOGS ACROSS THE INTERNET WRITTEN BY OTHER MUSTANG OWNERS WHO HAVE FACED THE SAME PROBLEM AND HAD TO FIND LESS COSTLY AND POSSIBLY DANGEROUS AFTERMARKET SOLUTIONS. APPARENTLY FORD HAS KNOWN ABOUT THIS DEFECT SINCE 12/2009, HAS ENGINEERED UPGRADED REPLACEMENT PARTS AND YET HAS NOT MOVED TO PROACTIVELY REPLACE THESE DANGEROUS SUSPENSION/STEERING PARTS SINCE THEN. APPARENTLY, THEY ARE WAITING UNTIL A CUSTOMER COMES IN WITH A COMPLAINT TO NOTIFY THEM! A DRIVER COULD REASONABLY THINK THIS OFFENDING SOUND IS JUST A NATURAL SQUEAK ON AN AGING CAR AND CHOOSE TO IGNORE IT UNTIL THE THIN ORIGINAL BALL JOINT SHAFT GIVES WAY CAUSING AN ACCIDENT OR EVEN A FATALITY. I'VE ALREADY SPOKEN WITH FORD CUSTOMER SERVICE SUPERVISORS AND THE FORD DEALER WHO BOTH SAY THERE'S NOTHING THEY CAN DO ABOUT HAVING FORD FIX THIS WITHOUT PUTTING THE FULL COST AND BURDEN ON THE CUSTOMER. THIS IS A TERRIFIC OPPORTUNITY FOR NHTSA TO COMPEL FORD TO GET THESE DANGEROUS PARTS OFF THE MANY CARS STILL OPERATING WITH THESE ADMITTEDLY SUBSTANDARD PARTS. THANK YOU

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE DEALER (VELDE FORD, 488 US-1, VERO BEACH, FL 32962) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 65,000.

I HAVE RECEIVED NUMEROUS NOTICES ABOUT THIS RECALL,HOWEVER I CAN NOT GET A FORD DEALER TO REPLACE THE PASSENGER SIDE AIR BAG, THERE ALWAYS BACKED UP OR THE DO NOT HAVE THE PARTS, THIS HAS BEEN GOING ON FOR OVER A YEAR, I WAS TOLD NOT TO DRIVE THE CAR BY FORD MOTOR CO. UNTIL IT WAS REPAIRED, YET THERE IS ALWAYS AN EXCUSE WHY THEY CANT GET TO IT. THIS CAR HAS SAT IN MY GARAGE LONG ENOUGH, I WANT IT FIXED

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE THE VEHICLE WAS STATIONARY, WATER LEAKED INTO THE VEHICLE FROM THE PASSENGER SIDE AND TRAVELED TO THE BACK SEAT AREA. THE CONTACT STATED THAT ALL OF THE WINDOWS WERE ROLLED UP WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE WATER MAY HAVE ENTERED INTO THE CABIN FROM THE SEAM WHERE THE HOOD MET THE FRONT WINDSHIELD. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2018. THE DEALER (BEACH FORD, 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.