2009 Ford Mustang

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WAS REPLACED BY THE DEALER (HEMMIT FORD DEALER 150 CARRIAGE CIRCLE HEMMIT CA, 92545 PHONE 951-658-1370); HOWEVER, THE FRONT PASSENGER AIR BAG WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 123,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - 15S21 - NHTSA RECALL 15V-319 FORD DEALER LICCARDI SUPPOSEDLY DID THIS RECALL ON 8/9/2016. I STILL GET NOTICES FROM FORD THAT I STILL NEED TO HAVE THIS RECALL DONE. I FOUND THAT VIN ON THEIR RECALL INVOICE(#192789) WAS FOR A DIFFERENT CAR( 1ZVH80N495133278) . I NOTIFIED FORD AND THEY UPDATED THEIR RECORD FOR MY CAR TO INDICATE THE RECALL WAS DONE. I AM CONCERNED NOW THAT THE RECALL WAS NOT ACTUALLY DONE ON MY CAR.

THE REAR DIFFERENTIAL ON MY CAR WAS LEAKING FLUID WITH LESS THAN 30,000 MILES ON THE CAR. THE 3 YEAR/36,000 MILE WARRANTY HAD EXPIRED SO I INSPECTED IT MYSELF.WHEN I REMOVED THE FILL PLUG IN THE REAREND I HEARD PRESSURE ESCAPE.THAT TOLD ME THE PRESSURE RELIEVE VALVE IN THE REAREND WAS DEFECTIVE.BUT BECAUSE OF THAT MY SEALS NEED TO BE REPLACED IN MY REAR DIFFERENTIAL NOW.AFTER TALKING TO OTHER MUSTANG OWNERS I HAVE BEEN TOLD THIS IS A COMMON AND EXPENSIVE AND DANGEROUS PROBLEM.THIS COULD CAUSE FLUID TO LEAK ONTO REAR BRAKES OR EVEN WORSE TO MUCH FLUID LOSE WOULD CAUSE THE REAR DIFFERENTIAL TO LOCK UP AND CAUSE A ACCIDENT.I MODIFIED THE RELIEF VALVE TO FIX THE PRESSURE BUILD UP PROBLEM.BUT NOW NEED TO HAVE THE SEALS REPLACED WHICH IS A EXPENSIVE REPAIR.I RARELY DRIVE MY CAR AND IT IS ALWAYS GARAGED.THAT IS HOW I NOTICED IT WAS LEAKING AFTER SEEING A PUDDLE ON THE FLOOR.I ALSO KNOW THIS IS A COMMON PROBLEM ON THAT YEAR MUSTANG BECAUSE I'VE SEEN ON AUTOMOTIVE BLOGS ON THIS PROBLEM AND THEY RECOMMEND BUYING A AFTERMARKET RELIEF VALVE BEFORE THIS PROBLEM HAPPENS.IT ISN'T LIKE MY CAR WAS DRIVEN IN HARSH CONDITIONS OR EVEN DRIVEN DAILY. I FIXED THE RELIEF VALVE MYSELF AND HAVE NOT HAD THE DAMAGED SEAL REPLACED YET,BECAUSE I WAS GOING TO HAVE IT DONE WHEN THEY REPLACED THE RECALLED AIRBAGS. EVERY TIME I TRY TO SET UP A APPOINTMENT THEY SAY THE STILL DON'T HAVE THE REPLACEMENT AIRBAGS IN STOCK. I RARELY DRIVE THE CAR NOW BECAUSE OF THE ISSUES AND MAYBE DRIVEN THE CAR A FEW TIMES IN THE PAST 2 YEARS. I BELIEVE THIS IS A COMMON PROBLEM ON THE 2005-2009 FORD MUSTANG AND FORD SHOULD REPAIR AND REPLACE ANY PARTS DAMAGED BY THIS ISSUE.THE RELIEF VALVE IS ONLY A 10-15 DOLLAR PART BUT IT'S FAILURE CAN CAUSE THOUSANDS OF DOLLARS IN DAMAGE AND ALSO A DEADLY CRASH.

TAKATA RECALL RECALL TITLE: TAKATA NON-DESICCATED PHASED STABILIZED AMMONIUM NITRATE (PSAN) PASSENGER FRONTAL AIRBAG INFLATORS NHTSA RECALL NUMBER: 16V384 ALMOST ONE YEAR AGO MY PASSENGER AIRBAG WAS RECALLED. IT IS TAKING TOO LONG FOR A REMEDY TO BECOME AVAILABLE. IF A TIMELY REPAIR IS NOT FEASIBLE, TAKATA AND FORD SHOULD PROVIDE MONETARY RELIEF. THIS DELAY IS UNACCEPTABLE.

TAKATA RECALL - ACCORDING TO THE NHTSA.GOV WEBSITE, "THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY" ... SINCE THIS RECALL WAS ISSUED ON 06/01/2016 AND THE REMEDY IS NOT YET AVAILABLE, THIS PROBLEM HAS NOT BEEN ADDRESSED IN A TIMELY MANNER! MY WIFE AND I ARE EXTREMELY CONCERNED ABOUT THE SAFETY OF OUR SON DRIVING THIS VEHICLE (AGE 22). THIS IS ESPECIALLY TRUE BECAUSE WE LIVE IN THE HOUSTON AREA AND THERE IS A HIGH LEVEL OF HUMIDITY HERE IN THIS ENVIRONMENT. I WANT FORD TO ADDRESS THIS ISSUE ASAP!

TAKATA RECALL: REF. NHTSA ID #: 10945038 SUBMITTED ON JANUARY 13TH. DURING JULY 2016, I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY ABOUT THE PASSENGER SIDE AIR BAG INFLATOR NEEDING REPLACED. THE LETTER STATED THAT A RUPTURED INFLATOR MAY CAUSE SERIOUS INJURY OR DEATH. I HAVE READ THE RISKS OF BOTH KEEPING THE STATUS QUO AND THE RISKS INVOLVED WITH DEACTIVATING THE INFLATOR. SINCE THE REPLACEMENT PART AND REPAIR NOTICE HAS NOT BEEN RECEIVED BY FORD TO DATE, I WANT TO DEACTIVATE THE PASSENGER SIDE INFLATOR UNTIL A REPLACEMENT PART IS INSTALLED. TODAY, MARCH 24TH, 2017, I CALLED THE NHTSA CUSTOMER SERVICE NUMBER TO LEARN THE PROCESS TO HAVE A DEALERSHIP DEACTIVATE THE SWITCH. I WAS DIRECTED TO THE NHTSA WEBSITE AND ENTERED "DEACTIVATE AIR BAG" IN THE SEARCH BOX. I LOCATED APPENDIX C AND TOOK THE COMPLETED FORM TO MY NEAREST FORD DEALERSHIP. AT THE END OF MY PHONE CALL, I ASKED IF TAKATA WILL ASSUME THE LABOR COST FOR THIS EFFORT OR WHETHER I WILL BE EXPECTED TO PAY. THE NHTSA CUSTOMER SERVICE REP TOLD ME THAT I WOULD NOT BEAR THAT COST. I DROVE MY CAR TO SAM PACK FIVE STAR FORD IN PLANO, TX AND THE SERVICE TECH TOLD ME THAT THEY DO NOT DO THAT AND WONDERED WHERE I GOT THE FORM SINCE IT LACKED A GOV'T LETTERHEAD AND LOOKED LIKE SOMETHING I GENERATED MYSELF. AFTER MORE INSISTENCE ON MY PART, THE SERVICE TECH WENT TO HIS SUPERVISOR. THE RESPONSE WAS THAT 1) THEY NEVER DID THIS BEFORE 2) I WOULD HAVE TO GET FURTHER AUTHORIZATION FROM FORD CUSTOMER SERVICE 3) THEY DO NOT HAVE THE LABELS TO PUT ON/IN THE CAR AND WOULD HAVE TO ORDER THEM; ASSUMING THERE IS A PART # FOR THEM, AND 4) I WOULD BE CHARGED $135 FOR THEIR LABOR TO DEACTIVATED SINCE IT IS NOT PART OF THE REMOVE AND REPLACEMENT OF THE INFLATOR. FORD MADE A COPY OF MY COMPLETED FORM AND STATED THAT THEY WOULD PURSUE DIRECTION THROUGH THEIR CHANNELS.