NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
135 reportsClear category filterMileage unknown · Jul 11, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO CLARION FORD (1214 E MAIN…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO CLARION FORD (1214 E MAIN ST, CLARION, PA 16214) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11004268
Mileage unknown · Jul 6, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE …
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TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE SUMMERVILLE FORD DEALER STATED THAT THE PARTS HAD NOT BEEN RECEIVED AND THERE WERE SEVERAL OTHERS IN LINE TO RECEIVE THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11003255
123,000 miles · Jun 29, 2017
Air Bags
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WAS REPLACED BY THE DEALER (HEMMIT FORD DEALER 150 CARRIAGE CIRCLE HEMMIT CA, …
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TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WAS REPLACED BY THE DEALER (HEMMIT FORD DEALER 150 CARRIAGE CIRCLE HEMMIT CA, 92545 PHONE 951-658-1370); HOWEVER, THE FRONT PASSENGER AIR BAG WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 123,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11002126
23,300 miles · Jun 21, 2017
Air Bags
TAKATA RECALL ISSUE GETTING PARTS TO COMPLETE RECALL. HAVE BEEN TRYING TO GET THE PASSENGER AND DRIVER AIRBAG RECALL RESOLVED FOR OVER A YEAR, PASSENGER AIR BAG PARTS NOT AVAILABLE TO DEALER. HAVE BEEN WAITING FOR OVER A YEAR FOR THE PASSENGER AIR BAG PARTS.
NHTSA ODI #11000556
30,140 miles · Jun 9, 2017
Air Bags
TAKATA RECALL - 15S21 - NHTSA RECALL 15V-319 FORD DEALER LICCARDI SUPPOSEDLY DID THIS RECALL ON 8/9/2016. I STILL GET NOTICES FROM FORD THAT I STILL NEED TO HAVE THIS RECALL DONE. I FOUND THAT VIN ON THEIR RECALL INVOICE(#192789) WAS FOR A DIFFERENT CAR( 1ZVH80N495133278) . I NOTIFIED FORD AND THEY UPDATED THEIR RECORD FOR MY C…
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TAKATA RECALL - 15S21 - NHTSA RECALL 15V-319 FORD DEALER LICCARDI SUPPOSEDLY DID THIS RECALL ON 8/9/2016. I STILL GET NOTICES FROM FORD THAT I STILL NEED TO HAVE THIS RECALL DONE. I FOUND THAT VIN ON THEIR RECALL INVOICE(#192789) WAS FOR A DIFFERENT CAR( 1ZVH80N495133278) . I NOTIFIED FORD AND THEY UPDATED THEIR RECORD FOR MY CAR TO INDICATE THE RECALL WAS DONE. I AM CONCERNED NOW THAT THE RECALL WAS NOT ACTUALLY DONE ON MY CAR.
NHTSA ODI #10994091
Mileage unknown · May 19, 2017
Air Bags
I AM COMPLAINING ABOUT THE UNACCEPTABLE DELAY IN FORD PROVIDING THE REPAIR/REPLACEMENT FOR MY TAKATA FRONT PASSENGER AIRBAG. THIS IS DANGEROUS AND TOTALLY UNRESPONSIVE. PLEASE CONTACT FORD TO EXPEDITE THIS RECALL/REPAIR
NHTSA ODI #10990618
Mileage unknown · May 19, 2017
Air Bags
FORD STILL HAS NOT COMPLETED THE REPAIRS FOR PASSENGER SIDE AIRBAG. I DO NOT FEEL COMFORTABLE HAVING A FRONT SEAT PASSENGER. WHY HAS THIS NOT BEEN DONE? CAN I CONSIDER IT SAFE TO HAVE A FRONT SEAT PASSENGER. THIS HAS BEEN MUCH TOO LONG BEING CORRECTED.
NHTSA ODI #10990561
Mileage unknown · May 12, 2017
Air Bags
TAKATA RECALL. WE WERE NOTIFIED LAST YEAR ABOUT THE DEFECTIVE AIRBAG ON THE PASSENGER SIDE. TO DATE, NO REMEDY OR FIX IS AVAILABLE. WHEN CAN I EXPECT THE REPAIR TO BE MADE AVAILABLE???
NHTSA ODI #10985038
Mileage unknown · Apr 29, 2017
Air Bags
TAKATA RECALL RECALL TITLE: TAKATA NON-DESICCATED PHASED STABILIZED AMMONIUM NITRATE (PSAN) PASSENGER FRONTAL AIRBAG INFLATORS NHTSA RECALL NUMBER: 16V384 ALMOST ONE YEAR AGO MY PASSENGER AIRBAG WAS RECALLED. IT IS TAKING TOO LONG FOR A REMEDY TO BECOME AVAILABLE. IF A TIMELY REPAIR IS NOT FEASIBLE, TAKATA AND FORD SHOU…
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TAKATA RECALL RECALL TITLE: TAKATA NON-DESICCATED PHASED STABILIZED AMMONIUM NITRATE (PSAN) PASSENGER FRONTAL AIRBAG INFLATORS NHTSA RECALL NUMBER: 16V384 ALMOST ONE YEAR AGO MY PASSENGER AIRBAG WAS RECALLED. IT IS TAKING TOO LONG FOR A REMEDY TO BECOME AVAILABLE. IF A TIMELY REPAIR IS NOT FEASIBLE, TAKATA AND FORD SHOULD PROVIDE MONETARY RELIEF. THIS DELAY IS UNACCEPTABLE.
NHTSA ODI #10981451
Mileage unknown · Apr 12, 2017
Air Bags
TAKATA RECALL - ACCORDING TO THE NHTSA.GOV WEBSITE, "THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY" ... SINCE THIS RECALL WAS ISSUED ON 06/01/2016 AND THE REMEDY IS NOT YET AVAILABLE, THIS PROBLEM HAS NOT BEEN ADDRESSED IN …
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TAKATA RECALL - ACCORDING TO THE NHTSA.GOV WEBSITE, "THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY" ... SINCE THIS RECALL WAS ISSUED ON 06/01/2016 AND THE REMEDY IS NOT YET AVAILABLE, THIS PROBLEM HAS NOT BEEN ADDRESSED IN A TIMELY MANNER! MY WIFE AND I ARE EXTREMELY CONCERNED ABOUT THE SAFETY OF OUR SON DRIVING THIS VEHICLE (AGE 22). THIS IS ESPECIALLY TRUE BECAUSE WE LIVE IN THE HOUSTON AREA AND THERE IS A HIGH LEVEL OF HUMIDITY HERE IN THIS ENVIRONMENT. I WANT FORD TO ADDRESS THIS ISSUE ASAP!
NHTSA ODI #10972124
Official recalls
5Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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