2009 Ford Mustang

MY VEHICLE IS ONE OF THE VEHICLES THAT HAVE BEEN RECALLED BY FORD MOTOR COMPANY IN JULY 2015. I HAVE CALLED ON 5 OCCASIONS TRYING TO GET THE ISSUE TAKEN CARE OF. HOWEVER, THE LOCAL DEALER SAID FORD HAS NOT GOTTEN THE PART IN THUS FAR, WHICH BECAUSE OF THE SAFETY ISSUE ENDANGERS MY LIFE AND POTENTIALLY WHO IS IN THE CAR WITH ME LIVES IF IN FACT AN ACCIDENT OCCURS IF THIS HAPPENS TO BE A DEFECTED AIR BAG THAT SHOOT OUT METALS. IT IS A GAMBLE I DO NOT WISH TO TAKE. I THINK 7 MONTHS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT ON PART TO CORRECT THE SITUATION. THEREFORE I THINK FORD SHOULD HAVE TO SUPPLY ME WITH A RENTAL CAR FREE OF CHARGE AND I CAN PUT MY CAR IN THE GARAGE UNTIL THEY COMPLETE THERE OBLIGATION IN ADDRESSING THIS ISSUE BUT FIXING THE PROBLEM. FORD SENT OUT THE NOTIFICATION IN JULY HOWEVER, THIS PROBLEM EXISTED LONG BEFORE THEN AND I CERTAIN WENT THROUGH A TON OF LITIGATION BEFORE RESPONSIBILITY WAS ACKNOWLEDGED, SO PLEASE HELP MY SAFETY AND THOSE I LOVE. THANK YOU. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS. THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,032. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL MY 2009 MUSTANG HAS A DEFECTIVE PASSENGER SEAT OCCUPANCY SENSOR. WHEN NO ONE IS SEATED THE AIRBAG FLASHES CODE 16. WHEN I FASTEN THE BELT ON THAT SIDE STILL UNOCCUPIED, THE FAULT CODE STOPS, BUT THE CENTER DASH LIGHTS UP INDICATING PASSENGER AIRBAG IS OFF. MY RESEARCH SHOWS THE PROBLEM IS NOT UNIQUE TO MY CAR, AND THAT IT HAS AND IS AN ONGOING ISSUE WITH MANY CARS NOT JUST FORD. THIS VEHICLE IS ON THE TAKATA RECALL FOR DRIVERS AIRBAG REPLACEMENT SINCE MARCH OF 2015. AS YET FORD DOES NOT HAVE REPLACEMENT PARTS. I BELIEVE THE PASSENGER SEAT CUSHION ASSEMBLY WHICH INCLUDES THE BLADDER, SENSOR, AND ECM SHOULD ALSO BE RECALLED. I LIVE IN HAWAII (HIGH HUMIDITY) AND RESEARCH HAS SHOWN THIS TO BE THE ROOT CAUSE OF THE FAILURES. AT THIS POINT THE VEHICLE IS COMPLETELY UNSAFE FOR THE DRIVER AND PASSENGER IN THE EVENT OF AN ACCIDENT, THE DRIVERS AIRBAG HAS THE POTENTIAL TO CAUSE SERIOUS INJURY OR DEATH, AND THE PASSENGER AIRBAG MAY OR MAY NOT DEPLOY OR EFFECTIVELY PREVENT INJURY OR DEATH. PLEASE RESPOND WITH ANY DIRECTION.

TAKATA RECALL. IN THE EVENT OF THE CRASH, THE AIRBAGS DID NOT DEPLOY. I WAS DRIVING IN A FOOT OF SNOW IN A MALL PARKING LOT GOING THE PARKING LOT SPEED LIMIT AND AS I WAS COMING TO A YIELD TO TURN, I RUN OVER THE CURB THAT WAS COVERED IN THE SNOW. THE CURB WAS ABOUT 3 FEET ACROSS AND I DID NOT CLEAR THE DISTANCE SO I WAS STUCK ON THE CURB TOP. THE CAR SHUT OFF DURING THIS EVENT AND I HIT MY HEAD ON THE WINDSHIELD HARD ENOUGH TO CAUSE DAMAGE AS SEEN IN THE PHOTO PROVIDED BECAUSE THE SEAT BELT I HAD EQUIPPED PROVIDED NO SAFETY EITHER. THE END RESULT IS: AIRBAG DASH LIGHT IS ILLUMINATED AND THE FUNCTIONS OF THE STEERING WHEEL DOES NOT OPERATE. MODERATE TO SLIGHTLY SEVERE CONCUSSION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I DO NOT KNOW IF THIS INVOLVES A "TAKATA INFLATOR". I RECEIVED A FORD MOTOR COMPANY SAFETY RECALL NOTICE POSTMARKED JULY 24, 2015 INDICATING MY 2009 MUSTANG WAS SUBJECT TO RECALL FOR A DEFECTIVE FRONT DRIVER SIDE AIR BAG INFLATOR HOUSING. I HEARD NOTHING MORE FROM FORD SO IN LATE SEPTEMBER 2015 I TELEPHONED THE FORD CUSTOMER SERVICE. CUSTOMER SERVICE TOLD ME THAT THERE WAS NO ACTION BEING TAKEN TO REPLACE THE PART ON MY VEHICLE. I ASKED WHY NOTHING HAD BEEN DONE FOR TWO MONTHS SINCE THE NOTICE AND THE FORD MOTOR CO. CUSTOMER REPRESENTATIVE INFORMED ME THAT FORD WAS "TAKING QUOTES" FOR THE REPLACEMENT, WHICH SUGGESTED TO ME THAT FORD IS LOOKING FOR THE CHEAPEST WAY TO FIX THIS PROBLEM. IN LIGHT OF THE DANGEROUS NATURE OF THIS PROBLEM, AS THE NOTICE STATES: "AN INFLATOR RUPTURE COULD RESULT IN . . . SERIOUS INJURY OR DEATH.", I THINK THIS IS AN OUTRAGEOUS CORPORATE DECISION. NOW I READ IN THE LAST TWO WEEKS ABOUT THE MONEY FORD IS SPENDING ON NEW MODELS, NEW PLANTS AND OTHER INVESTMENTS OTHER THAN THE DANGEROUS PRODUCTS ALREADY ON THE ROAD LIKE MY CAR. I WANT THIS DANGEROUS AND DEFECTIVE PART REPLACED ON MY VEHICLE NOW BEFORE I OR A PASSENGER RECEIVES "SERIOUS INJURY OR DEATH".

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/15/16 *CN

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.