NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
27 reportsClear category filter174,000 miles · Mar 16, 2009
Air BagsElectrical SystemExterior Lighting
TL*THE CONTACT OWNS A 1995 FORD MUSTANG. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT NOTICED SMOKE COMING FROM THE GLOVE COMPARTMENT AREA. HE INVESTIGATED UNDER THE HOOD AND DID NOT SEE ANY SMOKE IN THE ENGINE COMPARTMENT. WHEN HE STARTED THE IGNITION, HE HEARD A VERY LOUD BOOM SOUND, AND NOTICED THAT THE PASSENGER …
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TL*THE CONTACT OWNS A 1995 FORD MUSTANG. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT NOTICED SMOKE COMING FROM THE GLOVE COMPARTMENT AREA. HE INVESTIGATED UNDER THE HOOD AND DID NOT SEE ANY SMOKE IN THE ENGINE COMPARTMENT. WHEN HE STARTED THE IGNITION, HE HEARD A VERY LOUD BOOM SOUND, AND NOTICED THAT THE PASSENGER SIDE AIR BAG DEPLOYED. THE PASSENGER COMPARTMENT BECAME FILLED WITH GAS AND CHEMICALS FROM THE AIR BAG. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 174,000. UPDATED 0424/09. *LJ THE CONSUMER STATED THE TURN SIGNAL, REAR DEFROSTER, AC VENT ON THE PASSENGER SIDE, CRUISE CONTROL, IGNITION SWITCH AND STEERING WERE INOPERATIVE. UPDATED 04/29/09.*JB
NHTSA ODI #10262064
Mileage unknown · Nov 27, 2004
Air BagsEngine And Engine CoolingSteeringCrash
NEVER RECEIVED THE RECALLS FOR:CAMPAIGN# 01V318000 AIR BAGS: FRONTAL:DRIVER SIDE INFLATOR MODULE, MINE IS NOT SEALED. CAMPAIGN#95V134000 HAD ACCIDENT REPLACED TIE ROD CAPAIGN#01I011000 I REPLACED COOLING FAN. *AK
NHTSA ODI #10100597
180,000 miles · Feb 21, 2004
Air BagsCrashInjury
ON FEB. 17, 2004 I WAS STRUCK FROM BEHIND BY A KIA SPORTAGE THAT WAS TRAVELING AT APPROXIMATELY 55 MPH. I WAS STOPPED BEHIND A MITSUBISHI ECLIPSE AT THE TIME. WHEN I WAS STRUCK IT THRUST MY VEHICLE INTO THE REAR OF THE ECLIPSE. MY AIRBAGS IN MY VEHICLE NEVER DEPLOYED. I AM POSITIVE THAT THE FORCE OF THE COLLISION WAS SUFFICIENT …
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ON FEB. 17, 2004 I WAS STRUCK FROM BEHIND BY A KIA SPORTAGE THAT WAS TRAVELING AT APPROXIMATELY 55 MPH. I WAS STOPPED BEHIND A MITSUBISHI ECLIPSE AT THE TIME. WHEN I WAS STRUCK IT THRUST MY VEHICLE INTO THE REAR OF THE ECLIPSE. MY AIRBAGS IN MY VEHICLE NEVER DEPLOYED. I AM POSITIVE THAT THE FORCE OF THE COLLISION WAS SUFFICIENT ENOUGH TO CAUSE MINE TO DEPLOY. MY 2 CHILDREN, AS WELL AS MYSELF RECEIVED WHIPLASH AND SHOULDER/NECK INJURIES. I FEEL THAT WE WERE VERY FORTUNATE TO COME OUT OF THIS UNFORTUNATE ACCIDENT ALIVE. I WOULD LIKE TO FIND OUT EXACTLY WHY THEY DID NOT DEPLOY. WHO CAN WE CONTACT ABOUT RETRIEVING THE INFORMATION FROM THE BLACK BOX? WE HAVE ALREADY BEEN ADVISED TO SECURE THE VEHICLE UNTIL IT CAN BE INVESTIGATED. WE WILL ALSO PHOTOGRAPH THE OTHER 2 VEHICLES INVOLVED, AS THIS MAY MAKE IT EASIER TO INVESTIGATE. WE HAVE BEEN INFORMED THAT ALL 3 VEHICLES HAVE BEEN TOTALED. *JB
NHTSA ODI #10058623
108,000 miles · Jan 16, 2004
Air Bags
AFTER DRIVING MY CAR AND PARKING IT THE AIRBAGS DEPLOYED WITH NO WARNING. THE VEHICLE WAS NOT INVOLVED IN ANY ACCIDENT NOR WAS THE VEHICLE HIT. I HAVE TRIED TO GET HELP FROM FORD TO REPAIR THE DEFECT AND THE DAMAGE TO MY INTERIOR DUE TO THE DEPLOYMENT OF BOTH AIRBAGS AND HAVE RECEIVED THE "RUN AROUND" FROM THEM AND STILL NO REP…
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AFTER DRIVING MY CAR AND PARKING IT THE AIRBAGS DEPLOYED WITH NO WARNING. THE VEHICLE WAS NOT INVOLVED IN ANY ACCIDENT NOR WAS THE VEHICLE HIT. I HAVE TRIED TO GET HELP FROM FORD TO REPAIR THE DEFECT AND THE DAMAGE TO MY INTERIOR DUE TO THE DEPLOYMENT OF BOTH AIRBAGS AND HAVE RECEIVED THE "RUN AROUND" FROM THEM AND STILL NO REPAIRS FROM FORD. THEY SEEM TOO BUSY TO HELP OR TO STAND UP FOR THEIR PRODUCT, LET ALONE A SAFETY FEATURE ON THE CAR THAT WAS CLEARLY DEFECTIVE. *CB
NHTSA ODI #10054273
75,601 miles · Jun 23, 2003
Air Bags
CLOCK SPRING HAD FAILED, CAUSING THE HORN TO BE INOPERATIVE. DEALER NOTIFIED. *AK
NHTSA ODI #10024740
Mileage unknown · Jun 21, 2003
Air BagsCrashInjury
TRAVELING AT 30 MPH HIT CAR THAT WENT THROUGH A RED LIGHT. BOTH AIR BAGS DEPLOYED. THE PASSENGER AIR BAG BROKE TWO FINGERS (PINKY AND RING), (THE PINKY FINGER IS BROKEN IN MULTIPLE PLACES) WRIST, BROKEN LIP, BURN TO THE FACE OF PASSENGER, ABRASION TO ARM AND CHEST. THE DRIVER AIRBAG ASIDE FROM INFLATING/EXPLODING, BROKE INUNDAT…
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TRAVELING AT 30 MPH HIT CAR THAT WENT THROUGH A RED LIGHT. BOTH AIR BAGS DEPLOYED. THE PASSENGER AIR BAG BROKE TWO FINGERS (PINKY AND RING), (THE PINKY FINGER IS BROKEN IN MULTIPLE PLACES) WRIST, BROKEN LIP, BURN TO THE FACE OF PASSENGER, ABRASION TO ARM AND CHEST. THE DRIVER AIRBAG ASIDE FROM INFLATING/EXPLODING, BROKE INUNDATING THE CAR WITH BLUE SMOG THAT ALMOST CHOCKED ME. ASIDE FROM THAT NOTHING HAPPENED TO ME. *NLM
NHTSA ODI #10023511
70,000 miles · Jun 4, 2003
Air BagsCrash
THE DRIVER WAS HIT ON THE DRIVERS SIDE BY ANOTHER DRIVER THAT WAS TRAVELING AT LEASE 45 MPH. NONE OF THE VEHICLES AIRBAGS DEPLOYED.
NHTSA ODI #10022315
Mileage unknown · Sep 10, 2002
Air BagsVisibility
MONDAY AUGUST 12 2002 I TOOK MY MUSTANG TO RIVERSIDE FORD BECAUSE OF A FAILED HEATER CORE VALVE. WHEN I GOT TO THE SERVICE DEPT. I NOTICED THE AIRBAG LIGHT HAD COME ON. ASKED THEM TO FIX AIRBAG LIGHT AND TO LET ME KNOW IF IT WAS INDEED THE HEATER CORE VALVE THAT HAD BUSTED.THAT AFTERNOON I WAS INFORMED THAT IT WAS THE VALVE.I TO…
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MONDAY AUGUST 12 2002 I TOOK MY MUSTANG TO RIVERSIDE FORD BECAUSE OF A FAILED HEATER CORE VALVE. WHEN I GOT TO THE SERVICE DEPT. I NOTICED THE AIRBAG LIGHT HAD COME ON. ASKED THEM TO FIX AIRBAG LIGHT AND TO LET ME KNOW IF IT WAS INDEED THE HEATER CORE VALVE THAT HAD BUSTED.THAT AFTERNOON I WAS INFORMED THAT IT WAS THE VALVE.I TOLD THEM TO REPAIR AIRBAG LIGHT ONLY. PICKED UP CAR NEXT DAY,PAID THE BILL AND GOT IN CAR.AIRBAG LIGHT WAS STILL ON.IQUESTIONED SERVICE WRITTER AND HE TOLD ME THEY COULD NOT FIND A CODE WHEN THEY HOOKED UP THE COMPUTER SO THEY REPLACED A FUSE.HAD A FEW MORE WORDS WITH HIM AND HE SAID THEY DID NOT KNOW WHAT WAS WRONG. TOLD HIM IT WAS NOT FIXED BUT YET I HAD TO PAY BILL. I DID NOT HAVE TIME TO ARGUE TOLD HIM I WOULD RETURN.TWO WEEKS LATER I RETURNED WITH 2 BLOWN AIRBAGS.MY WIFE WAS DRIVING HOME FROM WORK ON AUGUST 26. SHE STOPPED AT A REDLIGHT AND DRIVERS SIDE AIRBAG EXPLODED,PULLED IN A PARKING LOT AND GOT OUT OF CAR WHEN PASSENGER SIDE AIRBAG EXPLODED.SHE CALLED ME CRYING AND SCARED TO DEATH OVER WHAT HAD JUST HAPPENED. NO WRECK, NO COLLISION WITH ANY OBJECT AIRBGS EXPLODED FOR NO REASON.ANY WAY DEALERSHIP WANTED ME TO PAY FOR 2HOURS OF LABOR SO THEY COULD DETERMINE WHAT CAUSED THIS TO HAPPEN. TOLD THEM THEY WERE CRAZY IF THEY THOUGHT I WAS GOING TO PAY.SINCE THEY DAY IHAVE BEEN WAITING FOR SOME ENGINEERS FROM FORD TO COME DOWN AND HAVE A LOOK AND DECIDE WHAT TO DO.WELL THEY DID TODAY AND SAID THEY WERE DENYING CLAIM DUE TO AGE AND MILES ON VEHICLE.I HAVE ASKED FOR NOTHING OTHER THAN MY VEHICLE TO BE FIXED BUT IT SEEMS IT IS GOING NO WHERE.OH BY THE WAY WHEN I ASKED WHAT CAUSED THIS TO HAPPEN I GET THE SAME RESPONSE,WE DO NOT KNOW.
NHTSA ODI #766988
Mileage unknown · Aug 10, 2001
Air BagsEngine And Engine Cooling
WHILE PULLING INTO GAS STATION GOING 5 MPH DRIVER'S AIRBAG DEPLOYED. ON AUGUST 7, 2001 WHILE DRIVING 50-55 MPH PASSENGER'S AIRBAG DEPLOYED, CAUSING WINDSHIELD TO SHATTER. VEHICLE TAKEN TO DEALER, THERE WAS A LEAK IN RADIATOR CORE, FLUID DRIPPED ON COMPUTER CHIP FOR AIRBAG, CORRODED CHIP AND SHORTED OUT. DAMAGE TO VEHICLE WAS…
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WHILE PULLING INTO GAS STATION GOING 5 MPH DRIVER'S AIRBAG DEPLOYED. ON AUGUST 7, 2001 WHILE DRIVING 50-55 MPH PASSENGER'S AIRBAG DEPLOYED, CAUSING WINDSHIELD TO SHATTER. VEHICLE TAKEN TO DEALER, THERE WAS A LEAK IN RADIATOR CORE, FLUID DRIPPED ON COMPUTER CHIP FOR AIRBAG, CORRODED CHIP AND SHORTED OUT. DAMAGE TO VEHICLE WAS $1500.00 TO $ 2000.00. NO INJURIES. *AK *SLC
NHTSA ODI #894053
Mileage unknown · Aug 4, 2001
Air BagsSteeringCrashInjury
WHILE DRIVING MY CAR AT A SPEED OF 35 MPH OR FASTER, MY RIGHT FRONT STARTS TO PULL TO THE RIGHT, IT HAS CAUSED ME TO HAVE A CRASH, NEVER RECEIVED THE RECALL LETTER. I WAS NOT CONTACTED BY ANY DEALER FOR THE OTHER RECALLS, # 95V138000 AND #95E006002. HOW DO I GO ABOUT GETTING MY CAR CHECKED OUT WITHOUT BEING CHARGED. PLEASE SEND…
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WHILE DRIVING MY CAR AT A SPEED OF 35 MPH OR FASTER, MY RIGHT FRONT STARTS TO PULL TO THE RIGHT, IT HAS CAUSED ME TO HAVE A CRASH, NEVER RECEIVED THE RECALL LETTER. I WAS NOT CONTACTED BY ANY DEALER FOR THE OTHER RECALLS, # 95V138000 AND #95E006002. HOW DO I GO ABOUT GETTING MY CAR CHECKED OUT WITHOUT BEING CHARGED. PLEASE SEND ME INFORMATION. THANK YOU,
NHTSA ODI #749803
Official recalls
5Dec 21, 2001
VEHICLE DESCRIPTION: TAURUS/SABLE VEHICLES EQUIPPED WITH 3.0L AND 3.8L ENGINES AND MUSTANG VEHICLES WITH 3.8L AND 5.0L ENGINES. IT IS POSSIBLE FOR THE ENGINE COOLING FAN BEARING TO SEIZE.
Consequence & remedy
Consequence: SHOULD THIS OCCUR, EXCESSIVE HEAT COULD BE GENERATED WHICH COULD MELT THE FAN MOTOR ELECTRICAL CONNECTOR. COMPONENTS INSIDE THE COOLING FAN MOTOR COULD IGNITE POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE ENGINE COOLING FAN ASSEMBLY AND INSTALL A CIRCUIT BREAKER. IF THE COOLING FAN IS INOPERATIVE, THE FAN AND MOTOR ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Oct 3, 2001
EQUIPMENT DESCRIPTION: PASSENGER VEHICLES THAT HAVE HAD THE DRIVER'S AIR BAG MODULE REPLACED AFTER APRIL 5, 2000. THE REPLACEMENT DRIVER'S AIR BAG MODULE INFLATOR MAY HAVE INSUFFICIENT WELDS THAT COULD PREVENT PROPER INFLATION OF THE AIR BAG.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIR BAG MAY NOT PROPERLY DEPLOY WHICH COULD POTENTIALLY RESULT IN LESS THAN THE INTENDED LEVEL OF OCCUPANT PROTECTION.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER'S AIR BAG MODULE. OWNER NOTIFICATION BEGAN OCTOBER 5, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Oct 30, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL TRANSMISSIONS. IF A VEHICLE IS PARKED WITH THE PARKING BRAKE NOT FULLY APPLIED AND NOT IN FIRST GEAR, AS DIRECTED IN THE OWNER GUIDE, AND THE SELF ADJUSTMENT PAWL SUBSEQUENTLY SKIPS ONE OR TWO TEETH, THE VEHICLE COULD MOVE ON SOME GRADES.
Consequence & remedy
Consequence: THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND A VEHICLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL MODIFY THE PARKING BRAKE CONTROL AND INSTALL A PLATE OR OVER-BRACKET TO THE CONTROL TO LOCK THE SELF ADJUST MECHANISM IN POSITION FOLLOWING ADJUSTMENT.
Oct 20, 1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS. TEARING OF THE BOND BETWEEN THE INNER AND OUTER HOOD PANELS DURING MINOR FRONT END COLLISIONS CAN RESULT IN A GAP AT THE LEADING EDGE OF THE HOOD. AIR FORCED BETWEEN THE INNER AND OUTER PANELS CAN PRODUCE ENOUGH PRESSURE TO FORCE THE OUTER PANEL UPWARD.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN TOTAL SEPARATION OF THE OUTER HOOD PANEL.
Remedy: DEALERS WILL INSPECT THE HOOD AREA FOR ANY DAMAGE ALONG THE LEADING EDGE OF THE HOOD. IF THERE IS ANY EVIDENCE OF BOND SEPARATION, THE HOOD WILL BE REPLACED. IF THERE IS NO EVIDENCE OF BOND SEPARATION, ADDITIONAL ADHESIVE WILL BE APPLIED BETWEEN THE INNER AND OUTER HOOD PANELS.
Jul 17, 1995
THE AFFECTED VEHICLES WERE BUILT WITH OUTER TIE ROD ENDS WITH INCORRECT TAPER BALL STUDS. THE INCORRECT TAPERED BALL STUDS CAN FRACTURE WITHIN 50,000 MILES.
Consequence & remedy
Consequence: A FRACTURED BALL STUD CAN RESULT IN A NOTICEABLE SHAKE OR SHIMMY AND COULD CAUSE THE AFFECTED WHEEL TO TUCK INWARD OR OUTWARD, INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL INSPECT THE OUTER TIE ROD ENDS AND REPLACE THE INCORRECTLY TAPERED BALL STUDS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA98013 · Parking Brake
Opened May 27, 1998 · Closed Oct 31, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE97051 · Parking Brake Failure
Opened Dec 23, 1997 · Closed May 27, 1998
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
THE NUMBER OF CRASHES REPORTED TOT HE MANUFACTURER WARRANTS FURTHER THIS INVESTIGATION
EA97018 · Outer Hood Panel Detachment
Opened Sep 30, 1997 · Closed Oct 22, 1997
Status: closed (inferred from source dates) · Structure
There is no summary currently available
PE97011 · Outer Hood Panel Detachment
Opened Mar 13, 1997 · Closed Sep 30, 1997
Status: closed (inferred from source dates) · Structure
THE OFFICE OF DEFECTS INVESTIGATION HAS RECEIVED 6 REPORTS INDICATING THE OUTER HOOD PANEL SEPARATED FROM THE VEHICLES AS THEY WERE BEING DRIVEN.FORD HAS PROVIDE 39 ADDITIONAL REPORTS THAT ARE CONSISTENT WITH ODI REPORTS.FORD INDICATES THAT THE LIKELY CAUSE IS PRIOR COLLISION DAMAGE.THIS INVESTIGATION IS BEING UPGRADED TO FURTHER STUDY THIS ISSUE.