1994 Ford Mustang

DT: CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAG DEPLOYED WHILE DRIVING DOWN THE HIGHWAY. THERE WAS NO PRIOR WARNING. THE VEHICLE HAS BEEN TOWED TO THE DEALER. THE DEALER STATED ALL THE SENSORS WERE IN PLACE. THE DEALER WAS OFFERING NO FREE REMEDY. *AK THE CONSUMER STATED THE ENGINE HAD BEEN REPLACED. UPDATED 12/07/05. *JB

THE MOUNT UNDER THE LEFT SIDE OF THE DRIVER'S SEAT HAS BROKEN AND IS UNABLE TO BE FIXED WITH A BOLT. THIS OCCURED WHILE DRIVING DOWN THE ROADWAY. WHEN THE DRIVER OF THE VEHICLE MAKES A LEFT TURN, THE SEAT LEANS TO THE RIGHT. THIS CAUSES A SAFETY HAZARD. THE REAR END OF THE CAR ALSO MAKES A SCRUBBING SOUND WHEN THERE ARE MORE THAN TWO PEOPLE IN THE CAR. THE SOUND IS MADE WHEN GOING OVER BUMPS AND WHEN ACCELERATING SLOWLY FROM A COMPLETE STOP. I ALSO HAD TO PAY FOR A CRACKED HEAD GASKET IN LATE 2001. I WAS NOT AWARE OF THE RECALL ON THE HEAD GASKETS UNTIL THE DAY MY CAR WAS PUT IN THE SHOP. I CONTACTED THE DEALER AND WAS TOLD MY MILEAGE WAS TOO HIGH FOR THE HEAD GASKET TO BE COVERED UNDER THE RECALL.

MY 1994 FORD MUSTANG, PURCHASED NEW AND WITH ONLY 39,000 MILES AT THE TIME OF FAILURE, BLEW A HEAD GASKET. THE CAR HAS THE SAME 3.8L V6 AS THE WINDSTAR AND TAURUS VEHICLES THAT I UNDERSTAND HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM. WHY NO RECALL ON THE MUSTANG? THIS HAS COST ME $2000.00 SINCE THE VEHICLE IS OUT OF THE 'EXTENDED' WARRANTY FORD OFFERED TO ADDRESS THIS VERY PROBLEM. PLEASE NOTE THAT THE VEHICLE FAILED AT 39,000 MILES, WELL WITHIN THE 100,000 MILES FORD OFFERED BUT OUTSIDE THE ARBITRARY 7 YEAR LIMIT.

THE MAJOR PROBLEM WAS THE HEAD GASKET FAILURE (AFTER 100,000 MILES) WITH THE ENGINE NEEDING TO BE REPLACED. I WAS NOT NOTIFIED AT ANY TIME REGARDING THIS RECALL. FORD DENIES THAT THIS PROBLEM WAS A RECALL AND THAT IT WAS MY FAULT THAT THE ENGINE WENT SINCE I DO NOT DO ALL MY REPAIRS AT THE FORD DEALERSHIP AND IF I HAD, I WOULD'VE BEEN NOTIFIED OF THE HEAD GASKET FAILURE PROBLEM. EVEN THOUGH I WAS NOT NOTIFIED BY MAIL OR BY PHONE OF THIS PROBLEM, FORD TOLD ME THAT SINCE THE CAR WENT OVER 100,000 MILES AND WAS THREE MONTHE PAST THE DEADLINE DATE THAT I WAS OUT OF LUCK AND THAT THERE WOULD BE NO EXTENSIONS OR EXCEPTIONS. THE BIGGEST PROBLEM THAT I HAVE IS THAT I DID NOT EXPERIENCE A HEAD GASKET FAILURE DURING THEIR SO CALLED WARRANTY EXTENSION PERIOD AND THAT MY 1994 FORD MUSTANG ONLY FAILED SHORTLY AFTER THE WARRANTY EXTENSION EXPIRED. A DEFECTIVE PART IS A DEFECTIVE PART FROM THE DAY OF MANUFACTURE TO THE DAY THE CAR IS JUNKED UNLESS THE PART IS REPAIRED OR REPLACED. SO MUCH TIME AND MONEY WAS PUT OUT BY ME BECAUSE OF FORD'S LACK OF CUSTOMER SERVICE. I DESERVED TO HAVE BEEN REIMBURSED BY THE FORD MOTOR CORPORATION BUT IN TURN I RECEIVED NOTHING. I COULD GO ON BUT THIS IS VERY UPSETTING TO ME. THANK YOU FOR LISTENING.

I HAD A MANUFACTURING DEFECT IN THE DESIGN OF THE ENGINE AND HEAD GASKETS WHICH REQUIRED FULL REPLACEMENT AT 75,000 MILES. THE COST TO ME WAS $2500. THIS WAS DUE TO AN ENGINEERING DEFECT BY FORD MOTOR COMPANY OF WHICH THEY ARE WELL AWARE. FORD SHOULD BE FORCED TO RECALL THESE VEHICLES AND FIX THEM AT COMPANY EXPENSE. I TOOK VERY GOOD CARE OF THE CAR AND WOULD NEVER HAVE PURCHASED IT IF I HAD KNOWN THE ENGINE LIFE WAS ONLY 75000 MILES TO THE DESIGN. *LA