1996 Ford Mustang Gt

(1) EVENTS LEADING UP TO THE FAILURE: NORMAL DRIVING CONDITIONS. 2) FAILURE AND ITS CONSEQUENCES: CRACKED INTAKE MANIFOLD ON 1996 FORD MUSTANG GT SOHC V8 ENGINE (85,000MILES). ENGINE COOLANT LEAKED OUT RENDERING CAR UNDRIVEABLE, AND ME STRANDED. (3) WHAT WAS DONE TO CORRECT THE FAILURE; I.E, PARTS REPAIRED OR REPLACED: FRAMINGHAM FORD DEALER REPLACED THE DEFECTIVE PART AT A CHARGE OF $1150. THE WORK WAS DONE IN A SLOPPY FASHION WHERE UPON RECEIVING THE CAR, THERE WERE WASHERS AND NUTS MISSING FROM SOME PARTS OF THE REASSEMBLED ENGINE (WHICH HAS SINCE BEEN ADRESSED). THE CRACKED MANIFOLD WAS NOT FIXED UNDER WARRANTY OR THE 97M91 RECALL AS IT HAD RUN OUT LAST YEAR. THERE WAS NO RECALL NOTICE SENT PRIOR TO IT RUNNING OUT. BEING A KNOWN PROBLEM, FORD NEEDS TO REPLACE THE PART AT THEIR EXPENSE, NOT AT A PROFIT FOR THEMSELVES.*AK

DEAR FORD MOTOR COMPANY, WILL YOU PLEASE ASSIST IN GETTING MY CRACKED INTAKE MANIFOLD FIXED? I AM UNDER THE IMPRESSION THAT THERE ONCE WAS A RECALL ON THE PLASTIC INTAKE MANIFOLDS BUT I NEVER HEARD ANYTHING ABOUT IT. NOW I FIND MYSELF IN THE POSITION OF NEEDING MINE REPLACED AS IT IS CRACKED. THANK YOU SO MUCH FOR YOUR FUTURE ASSISTANCE, AS I KNOW YOU WISH TO KEEP YOUR CONSUMERS HAPPY AND LOYAL AND, MOST IMPORTANTLY, YOU WANT TO PROVIDE THE CONSUMERS WITH PRODUCTS THAT WORK WITHOUT MANUFACTURES DEFECTS SO THAT WE MAY TRANSPORT YOUR FUTURE CAR BUYERS SAFELY. SINCERELY, J. HERNDON. *AK

YES I HAVE A 1996 MUSTANG AND MY INTAKE HAD CRACKED FOR THE THIRD TIME AND FORD IS NOT FIX IT THIS TIME TELLING ME THAT ITS OUT OF WARRANTY SO HOW CAN THEY KEEP PUTTING INTAKES ON IF THEY GO BACK THERE HAS BEEN A NUMBER OF COMPLAINTS ON THE INTAKES FOR THE 1996 MUSTANG GT THEY SAY THERE IS A GENERAL RECALL BUT NOT A SAFTY RECALL SO U TELLING ME THEY RECONIZE THERE IS SOME THING WRONG WITH THERE INTAKES SO WHY SOULD THE RECALL RUN OUT I MEAN COME ON I HAVE OWNED THIS CAR SINCE 1999 AND HAD 46000 MILES ON IT WHEN I BOUGHT IT AND NOW ITS 2004 AND 82000 MILES AND 3 INTAKES HAVE CRACKED I 4 YEARS SOME THING ITS VERY WRONG AND FORD NEED TO BE PAYING FOR THIS IM TIRED OF HAVEN THIS GO OUT AND SOME ONE NEED TO STEP UP AND PAY FOR FORDS MISTAKE ON THIS INTAKE NOW IM NOT GANNA GIVE UP FORD WILL PAY FOR MINE WHEN I GET DONE I PROMISE THAT I MEAN I HAVE BEEN LOOKN FOR 5 DAYS NOW AND I HAVE OVER 100 PEOPLE THAT I HAVE SEEN COMPLAINTS FOR THIS INTAKE NOW COME ON FORD U THINK SOME THING IS WRONG WITH THAT AND U SEE WHY PEOPLE DONT LIKE FORD ANY MORE CUZ U DONT STAND BHIND UR PARTS AND U LEAVE CUSTOMERS OUT IN THE COLD HEY IF ITS UR FAULT STAND UP AND ADMIT IT DONT DENY IT CUZ EVERY ONE KNOWS THAT THIS INTAKE PROBLEM IS FORD FAULT. *AK