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2020 Ford Fusion

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2020 Ford Fusion are lower than the model-year median of 1,109.

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When problems were reported

Mileage at the reported incident

56 reports with mileage · 122 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports3 fire reports5 injury reports

Vehicle Speed Control complaints

4 reports
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Mileage unknown · Jul 19, 2025
Forward Collision AvoidanceService BrakesVehicle Speed Control

Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for…

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Tire Pressure Monitor System Warning Action Now Issue Since 09-22-2024 The tire pressure monitoring system has detected one or more tires are significantly under-inflated. Suggested Actions: Check the tire pressure to ensure the tires are properly inflated. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in the Wheels and Tires chapter of your Owner's Guide. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.

NHTSA ODI #11674798

Mileage unknown · Jun 20, 2025
Vehicle Speed Control

The accelerator pedal broke off while merging into traffic resulting in the immediate loss of speed control.

NHTSA ODI #11668125

Mileage unknown · Jan 30, 2025
Power TrainUnknown Or OtherVehicle Speed Control

The steering cable is connected to the transmission hub, and the fitting that connects the two has a gasket that wears away and falls out. This is a recall with vehicles that are made from one of the two plants that assemble fusions, however my vehicle is not covered under the recall even though it is the very same issue as the…

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The steering cable is connected to the transmission hub, and the fitting that connects the two has a gasket that wears away and falls out. This is a recall with vehicles that are made from one of the two plants that assemble fusions, however my vehicle is not covered under the recall even though it is the very same issue as the recall from the other plant. it makes no sense, why is one assembly plant offering a recall for this issue while the other does not? For the same issue of the steering cable coming off the transmission, and not allowing the vehicle to go into gear. I have had to fix this car on the side of the highway before, it will not go into gear on the road. This is not safe at all. You cannot have vehicles just not going into gear while your driving down the highway, or road, street, etc.

NHTSA ODI #11639731

Mileage unknown · Dec 15, 2024
Power TrainUnknown Or OtherVehicle Speed Control

Car shifts into 1st gear when traveling at higher speeds (45+mph), causing a significant jerk and almost causing a rear end collision to myself. Car also loses power and jerks significantly hardwhen shifting to reverse and drive from Park. Afraid to travel over 45mph due to the downshifting.

NHTSA ODI #11630818

Official recalls

3

25V685000 · Equipment:electrical:engine Block Heater

Oct 10, 2025

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence & remedy

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

23V440000 · Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)

Jun 23, 2023

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Consequence & remedy

Consequence: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.