2019 Ford Fusion

For the third time in two years my trunk opened while I was driving. Today, it opened while I had lumber in the trunk. Had I been on the freeway this could have caused a serious accident. I confirmed that the button on the dash was not being pushed and the emergency release in the trunk was not pulled either. This seems to be a somewhat common issue with Ford Fusions based on online commentary. Please look into this before it leads to serious injuries or worse. Thank you for your help.

The contact owns a 2019 Ford Fusion. The contact stated that the check engine warning light illuminated. The contact's friend used an ODB code reader and determined that there was a misfire in cylinder #3. The ignition coils were replaced; however, the failure persisted. The contact also discovered that the coolant level remained low. The vehicle was then taken to a dealer for a diagnostic test where it was determined that coolant had leaked into cylinder #3 and that the long block needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired due to parts being on backorder. The failure mileage was approximately 76,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving 65 MPH, the engine overheated message was displayed. The contact stated that he decelerated to 45 MPH and continued driving. The vehicle was taken to the dealer, where it was diagnosed that cylinder #2 and #3 had cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The failure mileage was approximately 90,000.

The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle shuddered with an engine misfire. There was no warning light illuminated. The vehicle was taken to the dealer on three separate occasions and diagnosed with a defective torque converter. The torque converter was replaced after remaining in dealer's possession for more than 30 days. The engine misfiring returned, and the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken back to the dealer, but the contact was offered no assistance. The manufacturer was then notified of the failure and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 29,000.

I have a 2019 Ford Fusion Titanium that I just recently sold to my son. I purchased the car used from a dealership in January of 2020. In October of 2021the flexplate went out and was replaced under the manufacturer warranty. The part went out again in May of 2023 and since the car had been totaled out due to a hail storm I have been told the manufacturer warranty is no longer valid. I have been able to find that there was a bad batch of replacement parts that may have found its way into several vehicles that have experienced this same problem. When Ford replaced the flexplate it was only the flexplate that was replaced. I was required to replace the flexplate, the front fluid pump assembly and the torque converter when I had to have it fixed again. I believe that if Ford has updated this recall it is due to them knowing that either the parts used in the original repair were defective and they don't know which ones it was; or, they now know that the original fix should have included the front fluid pump assembly as well as the torque converter. I believe that either way I should at least be able to ask for Ford to cover the cost of the parts under this second repair in less than two years on the same issue. The parts that I had put on now are guaranteed for two years, why is that? The labor should be at a discounted rate as well. It is my hope that you will investigate this or look at your database to see how many other customers are experiencing the same issue.

Last year my car started overheating for no apparent reason checked coolant reservoir and visibly seemed empty but when I removed the cap antifreeze rose fast. Added antifreeze and it stopped overheating. About 3 months ago Because it overheated I had to get the head gasket replaced, timing components replaced, heads repaired, and engine flushed(antifreeze had entered engine), not to mention labor all costing roughly $3,000. Only for it to happen again and now I’m out of $3,000 because the same thing is happen only this time my car is shaking and smoking from the tail pipe badly. In the mean time my fiancé has lost his job due to us not being able to drive the car. After doing god knows how much research to find out this is an ongoing problem with this particular make of car. Because of having to pay for countless repairs and no one seeming to know what’s going on with my car I am now behind on bills and still without a car that is only 4 years old. I haven’t done any long driving to other states beside neighbors states that are about 2-3 hours away but that shouldn’t matter because it’s a new car I shouldn’t have any problems driving it wherever. I purchased this car at a lil over 30k miles my problems started at about 61k miles which is odd since the manufacturer warranty had just expired about 1k miles before that. I believed in ford for the longest and now I am regretting ever buying one. My very first car purchase from a lot and it turns out to be the worst car I’ve ever purchased. I’m sure me typing all of this probably won’t get read or even looked into but this is an experience I wouldn’t dare want anyone else to go through so I’m sure to leave many reviews but I thought you should know. Also because of the over heating my car has cut off at times where my life could have been taken (at lights and intersections) have a good day!

The contact owns a 2019 Ford Fusion. The contact stated while parking the vehicle, the contact shifted to drive(D) to reverse(R) and the “System Fault – Service Required” message was displayed. The contact stated that the vehicle failed to drive or reverse as needed. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the shifter cable bushing was missing, and that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was repaired. The manufacturer was contacted, and a case was filed but no assistance was provided. The failure mileage was 70,945. The contact stated the dealer replaced the shift cable bushing and transmission shifter cable bushing. Also, installed a protective cap.

May 16, 2023-check engine light activated reading code P0302 Cylinder 2 misfire May 27, 2023-warning light appeared reading engine overheating, and the car would not start. May 27, 2023-took it to the dealership and they advised me I had an internal engine coolant leak and that I needed to replace the short block and head gasket. I was quoted $7600! After doing some research I discovered it is an unaddressed recall from Ford and that NHTSA issued Bulletin# 21N12. Letters went out June 20, 2022 for a one-time no cost repair. The program ended five months later on November 30,2022. I never received the letter. I called Ford Customer service and they stated they cannot cover the repairs because I'm past the November 30, 2022 deadline.