NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reportsMileage unknown · Mar 15, 2024
EngineForward Collision Avoidance
My situation started with pulling the car out of the garage one morning going to work. Shaking was experienced, after a couple of times with that happening, one morning heading out for work the light came on the dashboard, I immediately setup an appointment with AAA, who once started working on the car felt they had resolved the…
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My situation started with pulling the car out of the garage one morning going to work. Shaking was experienced, after a couple of times with that happening, one morning heading out for work the light came on the dashboard, I immediately setup an appointment with AAA, who once started working on the car felt they had resolved the issue, however the same day I drove off the premises for AAA the light came back on, I ended up taking the car back to them four times before they stated they could not resolve the problem and suggested I take it to Ford, which I did. Once there I was informed by the advisor the car was in recall and they would provide me with a loaner until repairs were done. I drove the loaner for two weeks only to be called by the advisor and informed that my car would not qualify for repairs and he needed the loaner back right away because he was possibly in trouble. I had a conversation about why, what etc but no good news. I returned the loaner and took my car home where it has been because I don’t have $7000.00 for a new motor.
NHTSA ODI #11577586
110,000 miles · Mar 15, 2024
Engine And Engine Cooling
The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had illuminated, and white exhaust smoke was present coming from the exhaust system. Upon inspection, it was discovered that the engine coolant level was low. The vehicle was taken to the local service center …
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The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had illuminated, and white exhaust smoke was present coming from the exhaust system. Upon inspection, it was discovered that the engine coolant level was low. The vehicle was taken to the local service center who determined that the spark plugs were corroded. The vehicle was later taken to the local dealer who indicated that engine coolant was present inside the engine cylinders and the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.
NHTSA ODI #11577532
104,000 miles · Mar 14, 2024
Engine And Engine Cooling
The contact owns a 2019 Ford Fusion. The contact stated that the antifreeze was leaking and that the check engine warning light was illuminated. Additional anti-freeze was added. The vehicle was taken to an independent mechanic, who informed the contact that there was a misfire in cylinder #2. The spark plugs and coil pack were …
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The contact owns a 2019 Ford Fusion. The contact stated that the antifreeze was leaking and that the check engine warning light was illuminated. Additional anti-freeze was added. The vehicle was taken to an independent mechanic, who informed the contact that there was a misfire in cylinder #2. The spark plugs and coil pack were replaced. The contact added a reservoir to the vehicle. The contact stated that while his wife was driving, the vehicle began to sputter. Additionally, while adding fuel, the check engine warning light illuminated. The contact called the local dealer, who was unable to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 104,000.
NHTSA ODI #11577329
116,000 miles · Mar 11, 2024
Engine And Engine Cooling
The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the misfire in cylinder #3 was displayed. Additionally, the vehicle experienced shaking and vibrations while starting the vehicle. The vehicle was taken to the local mechanic who determined that coolant was present inside cylinder #3 and th…
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The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the misfire in cylinder #3 was displayed. Additionally, the vehicle experienced shaking and vibrations while starting the vehicle. The vehicle was taken to the local mechanic who determined that coolant was present inside cylinder #3 and the engine long block cracked and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 116,000.
NHTSA ODI #11576569
112,860 miles · Mar 8, 2024
EnginePower Train
Transmission went out and is the same year make and model of the customer satisfaction program 22n12. Spoke with Ford and they stated since its not the ECO model they cannot honor the recall although they have the same transmission parts.
NHTSA ODI #11576211
Mileage unknown · Feb 26, 2024
Electrical SystemPower Train
2019 Ford Fusion . Just stopped running while driving . Everything just quit working . Took to shop they replaced alternator and battery . After driving a month car did exact same thing again. I think this is more than an alternator problem.
NHTSA ODI #11574005
Mileage unknown · Feb 17, 2024
Steering
Thr steering wheel stopped turning. The car is not old enough to have such problems with power steering failures.
NHTSA ODI #11572521
Mileage unknown · Feb 13, 2024
Engine
The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH the contact heard an abnormal rattling sound coming from the vehicle. The contact stated this rattling sound was also heard when the vehicle was idling. No warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a cracke…
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The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH the contact heard an abnormal rattling sound coming from the vehicle. The contact stated this rattling sound was also heard when the vehicle was idling. No warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a cracked flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired, yet. The manufacturer was made aware of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 47,000.
NHTSA ODI #11571732
Mileage unknown · Feb 13, 2024
Fuel/propulsion System
Battery went dead, replaced battery, check engine light came on, got a diagnostic check on it, come to find out my purge valve needs to be replace. Every time we get gas, the car doesnt want to start up. Trying to find the part to replace purge valve assembly line is almost near zero. The car has only 65,000 miles on it and its …
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Battery went dead, replaced battery, check engine light came on, got a diagnostic check on it, come to find out my purge valve needs to be replace. Every time we get gas, the car doesnt want to start up. Trying to find the part to replace purge valve assembly line is almost near zero. The car has only 65,000 miles on it and its a 2019 forf fusion titanium ecoboost.
NHTSA ODI #11571731
119,067 miles · Feb 11, 2024
Unknown Or Other
We have had to replace the shifter cable bushing 2 times in the past 2 years. This seems to be an issue with the Fusions.
NHTSA ODI #11571307
Official recalls
3Oct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Consequence & remedy
Consequence: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗