2019 Ford Fusion

The contact's son-in-law owns a 2019 Ford Fusion. The contact stated while the driver was driving at approximately 55 MPH, the vehicle stalled. The driver was able to coast to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a catastrophic transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

A wrench warning light came on, and a warning "SHIFT SYS FAULT Service Required" appeared on the dashboard. This warning appeared when I tried setting the dial to park in the car, and the "P" on the dial was blinking. I could not put the car back in park and had to apply the emergency brake to ensure the car stayed parked. Luckily I was back at home when this happened and was not out in public where this could have caused an accident if I was not able to switch from reverse "R" to "D" for example. After checking online and physically checking the part myself I found the issue to be with the transmission shifter bushing (part # KV6Z7K340A) being missing/degraded. This follows the same issue noted in recall #22V413000 which was for the 2013-2016 fusions, but it should be expanded to the 2018-2020 models too. The vehicle has not been officially inspected due to the fact it cannot be driven anywhere, however, I have ordered the parts from the local Ford dealer for replacement. The failure mileage was 82,670 miles.

2019 Ford Fusion SE 1.5L. Not made aware of CSP on my car. Have dealer notes saying my car wasn’t listen in OASIS for notification. Although when I found the CSP online my car is an “affected vehicle”. I now have low coolant, white exhaust smoke and severe knocking from my engine. I had a first ever reported issue to the dealership in 05/2023 where my car stalled out and dash lights illuminated. They ran codes and the only documented code in the service paperwork was P0222. They found a “chaffed wire”. They did not upgrade my PCM. Although by 05/2023 that was the recommendation on the CSP for the dealership to do after previously failed bandaid fixes by Ford. My car will be going to the dealership on 12/9/24 to address my concerns and request all of my detailed service records. And really figure out why exactly the dealership didn’t complete ANYthing issued in the CSP especially when I was taking my car to the dealership for routine maintenance. I am within the 6 or 7 years and 84k miles or whatever it is now. It continuously changes but honestly I am quite upset that faulty engines aren’t being recalled by Ford but Ford will issue a recall on BACK UP CAMERAS. Like seriously. Engine > camera A faulty back up camera is probably not the same level of fire/safety risk as the faulty engines Ford continues to refuse to recall.

Flex plate cracked at 84000 miles. It is currently at a Ford dealership being repaired at my expense. The car exhibited a rattling noise at idle near the bell housing. Had the part in question shattered at highway speeds, the results would have been catastrophic. There were no warning indicators other than the rattling noise. From researching this issue, it seems to be a widespread problem with the 1.5l eco boost, but it is not part of the recall.

The contact owns a 2019 Ford Fusion. The contact stated that upon starting the vehicle and shifting the gear selector into the drive position the vehicle shifted back into park on its own. After which a warning message displayed reading "Transmission shifter fault." The transmission warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the shifter bushing. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 131,000.

Ford had a TSB 22-2322 and previous recalls due to coolant intrusion for vehicles equipped with1.5L engine instead of long block replacement ford is requiring short block replacements vehicle has been in service almost 2 months and has had engine replace twice in 1 year span and now needs a cylinder head replacement due to engine overheating and leaking due to those coolant intrusions and I’m expecting to pay out of pocket which is extremely frustrating

Crack in engine. Total engine failure. Documented has history of coolant fluidleak in engine from cylinders. I had to pay $4750 toward repair cost to replace the engine and Ford paid $6500. Stated ford paid portion as good faith gesture. I should not have had to pay anything toward the cost of having the engine replaced. This defect has also caused fires.