2019 Ford Fusion

The contact owns a 2019 Ford Fusion. The contact stated that while attempting to start the vehicle, the contact heard an abnormal popping sound. In addition, the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated unintendedly. The check engine warning light was illuminated, and the vehicle stalled. The vehicle was taken to an independent mechanic, where it was diagnosed with EVAP failure. The contact was informed that the EVAP canister needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced an unknown recall with a similar description of a failure; however, the contact was informed that the VIN was not under recall. The failure mileage was approximately 130,000.

The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was difficult to start after refueling. The contact stated that several attempts were needed to start the vehicle. The contact stated that the failure was a recurring failure. The contact stated that the check engine warning light was illuminated and remained constantly illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the canister purge valve was stuck and needed to be replaced. The vehicle was repaired. The contact researched online and became aware that the failure was a known failure; however, there was no recall on the VIN. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Upon reaching the destination, the vehicle failed to restart. After several attempts, the vehicle started, and the contact heard an abnormal rattling sound coming from the engine compartment. The vehicle was towed to the dealer, who diagnosed failures with the transmission, flex plate, purge valve, and a bent solenoid. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.

The contact owns a 2019 Ford Fusion. The contact stated that after refueling the vehicle, the vehicle failed to start up immediately. The contact stated that several attempts were made to restart the vehicle, but the engine failed to turn over. The contact stated that the vehicle started after approximately five minutes with the check engine warning light illuminated. The vehicle was taken to Midas where it was diagnosed that the cannister purge valve needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was directed to call the NHTSA Hotline. The failure mileage was approximately 56,000.