2019 Ford Fusion

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 108,831.

The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 30-35 MPH, the "Engine Coolant Overtemperature" message was displayed on the instrument panel. The accelerator was depressed and failed to respond as intended. The vehicle started losing motive power. The contact was able to coast to the side of the road. The contact inspected the vehicle and noticed that there was no coolant inside the reservoir. The contact added coolant to the vehicle. The vehicle was restarted, and the contact drove to the residence; however, the failure recurred, and the coolant reservoir was empty. The vehicle was taken to the dealer, and it was diagnosed and determined that the radiator had failed. The vehicle was repaired. The dealer diagnosed the vehicle again and confirmed coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 38,500.

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle shuddered and loss automotive power. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was towed back to the independent mechanic where it was diagnosed that the coolant reservoir tank needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a different independent mechanic where it was diagnosed that the engine needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.

The contact's daughter owns a 2019 Ford Fusion. The contact stated that the vehicle failed to start on the first attempt. The contact stated that once the vehicle was started, there was a white-colored smoke coming from the exhaust pipe. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic and was diagnosed with cylinder #2 misfire. The spark plugs were replaced; however, the failure persisted. The vehicle was then taken to a dealer where a diagnostic test was performed, and the result was coolant intrusion into cylinder #2. The contact was informed that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000.

The contact's wife owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shuddered abnormally. The contact discovered that smoke was coming out of the exhaust. The contact researched and was made aware of an unknown recall however, the VIN was not included. The vehicle was taken to a dealer where it was diagnosed that there was internal coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,900.

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle went into limp mode with the check engine warning light illuminated. The contact pulled the vehicle over to the side of the side. The contact inspected the vehicle with a vehicle scanner and received two error codes p0302 -cylinder misfiring and p1299 – cylinder overhead failure. The vehicle was towed to the dealer where it was diagnosed that coolant leaked into the cylinder which caused the long block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139, 870.

The contact owns a 2019 Ford Fusion. The contact stated that upon inspection it was discovered that coolant level was extremely low. While driving at various speeds, the vehicle would not properly accelerate, with white exhaust smoke coming from the vehicle. The vehicle then failed to start and was towed to the local dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving at approximately 65 MPH, the engine started running rough and then the vehicle stalled. The contact stated that the vehicle was blowing white smoke from the exhaust and was idling rough while starting the vehicle in the morning. The contact stated that the "Coolant Overheating" warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was coolant intrusion into the engine block. The mechanic recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB: 19-2346 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling). The failure mileage was approximately 83,000.

The contact owns a 2019 Ford Fusion. The contact stated that there was a significant amount of smoke coming from the exhaust pipe at start-up. There was no warning light illuminated. Additionally, the contact stated that the vehicle had experienced excessive coolant consumption. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine block. The mechanic determined that the engine block needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and informed the contact the vehicle was not covered due to the mileage. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.