The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH the contact heard an abnormal rattling sound coming from the vehicle. The contact stated this rattling sound was also heard when the vehicle was idling. No warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a cracke…
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The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH the contact heard an abnormal rattling sound coming from the vehicle. The contact stated this rattling sound was also heard when the vehicle was idling. No warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a cracked flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired, yet. The manufacturer was made aware of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 47,000.
NHTSA ODI #11571732
Mileage unknown · Feb 9, 2024
Engine
Radiator fluid leaking into cylinder 3, causing misfire. Has been a persistent and common issue with the 2.0L Ecoboost engines.
NHTSA ODI #11571087
Mileage unknown · Feb 7, 2024
Engine
The flywheel or flex plate cracked. Been to different mechanics, some stating I need a whole new transmission.
NHTSA ODI #11570669
59,000 miles · Feb 2, 2024
Engine
The contact owns a 2019 Ford Fusion. The contact stated on several occasions while driving at various speeds, the vehicle lost motive power while shifting gear and failed to exceed 40 MPH. Additionally, the contact stated that when the vehicle was started, the vehicle started shaking abnormally. The check engine warning light wa…
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The contact owns a 2019 Ford Fusion. The contact stated on several occasions while driving at various speeds, the vehicle lost motive power while shifting gear and failed to exceed 40 MPH. Additionally, the contact stated that when the vehicle was started, the vehicle started shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store to be diagnosed. The contact was notified of a misfire in cylinder #2. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.
NHTSA ODI #11569503
Mileage unknown · Jan 30, 2024
EngineUnknown Or Other
My fusion wont start and i have to let it sit for hours before it will start. I thought it was battery but had that replaced and had whole car checked and the firestone could find no reason why it wasnt starting. The engine light and battery showed up when it doesnt start but sends no error codes. Today i had to tow my car becau…
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My fusion wont start and i have to let it sit for hours before it will start. I thought it was battery but had that replaced and had whole car checked and the firestone could find no reason why it wasnt starting. The engine light and battery showed up when it doesnt start but sends no error codes. Today i had to tow my car because me and my family pulled over to eat and got back in the car and it didnt start. This is the first time but what made it worse was having my kids in the car stuck in a part of town. I have exhausted every resource to try to figure out this problem but there is nothing. I think the cars ecu is faulty or something because it wont start again but if i wait for hours it will maybe start back up but thats not for sure. Im afraid to take this car on the highway because i think it may die while me and my family are in it and that is a big concern of safety. My car was bought brand new and under 60000 miles. There is no reason this car should be having these kind of problems. This puts alot of strain on my family and military career not saying im more important then anyone else just saying no one should have ot go through this.Yes vehicle is available for inspection if it starts
NHTSA ODI #11568904
Mileage unknown · Jan 5, 2024
EngineEngine And Engine Cooling
I was driving down the road, and a wrench symbol came on. Once i cut the car off and drive it the next day the symbol was off. I looked the symbol up online and it stated that it had to due with the powertrain. I made an appointment to the ford dealership here for diagnostic. They just called me and informed me that the vehicle …
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I was driving down the road, and a wrench symbol came on. Once i cut the car off and drive it the next day the symbol was off. I looked the symbol up online and it stated that it had to due with the powertrain. I made an appointment to the ford dealership here for diagnostic. They just called me and informed me that the vehicle has codes for misfire on start up and a coolant pump issue and that it is leaking into the engine walls. I am very displeased about this issue because I've only had the car for 2 years.
NHTSA ODI #11563763
Mileage unknown · Dec 19, 2023
Engine
ENGINE KEEPS HAVING MISFIRE ISSUES. TAKEN TO GARY CROSSLEY FORD IN APRIL OF 2021 AND WARRANTIED ENGINE REPLACEMENT. IN MARCH 2022 TAKEN TO THROUROUGHBRED FORD ENGINE WENT BAD AGAIN WITH ANTIFREEZE LEAKING INTO THE OIL , ENGINE REPLACED AGAIN. HERE WE ARE IN DECEMBER 2023 AND HAVING SAME ISSUES. AND THOROUGHBRED FORD IS BACKED U…
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ENGINE KEEPS HAVING MISFIRE ISSUES. TAKEN TO GARY CROSSLEY FORD IN APRIL OF 2021 AND WARRANTIED ENGINE REPLACEMENT. IN MARCH 2022 TAKEN TO THROUROUGHBRED FORD ENGINE WENT BAD AGAIN WITH ANTIFREEZE LEAKING INTO THE OIL , ENGINE REPLACED AGAIN. HERE WE ARE IN DECEMBER 2023 AND HAVING SAME ISSUES. AND THOROUGHBRED FORD IS BACKED UP UNTIL MARCH OF 2024 AND CANT FIX THE ENGINE AGAIN UNTIL THEN. SO I AM PAYING MY CAR PAYMENT AND HAVE NO CAR TO DRIVE. I BOUGHT THIS CAR BRAND NEW WITH ZERO MILES AND HAVE HAD NOTHING BUT ISSUES WITH THE ENGINE.
NHTSA ODI #11560981
Mileage unknown · Dec 9, 2023
EnginePower Train
My car Transmission started to make a Rattling Noise while leaving a store. While on the highway, far left lane going 65mph, all of a sudden the car slowed rapidly with traffic all around me traveling 65+mph. I had to get over 3 lanes to exit the highway going 25. I was almost hit several times by vehicles going 65+. This could …
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My car Transmission started to make a Rattling Noise while leaving a store. While on the highway, far left lane going 65mph, all of a sudden the car slowed rapidly with traffic all around me traveling 65+mph. I had to get over 3 lanes to exit the highway going 25. I was almost hit several times by vehicles going 65+. This could have caused a deadly accident. Luckily I made it to the exit without a collision. The South Belleville Ford dealership inspected the car and said the flexplate was cracked. I found out from Ford that they put out a Customer Satisfaction Program repair for the same flexplate my car is equipped with, covering the cost of repair and a rental vehicle at 100% but my vehicle, even though it was manufactured during the time specified and at the assembly plant specified with the specified transmission and flexplate, it did not qualify for the program because it has a different engine than what they had on file. They offered to cover 40% of repair since my car did have the defective flexplate. This is an extreme safety hazard as it could cause a deadly accident. It's a transmission problem, the engine is irrelevant and shouldn't matter. Ford needs to recall all vehicles equipped with the defective flexplate and not wait until it cracks because when it cracks someone could die. This is not a wait-and-see issue. This is a replace the defective part immediately before someone dies. This also puts other drivers on the road at risk of sudden death if the car in front of them has the defective flexplate and it suddenly cracks while traveling at high speeds and suddenly rapidly decelerates like mine did. The program even states that is what can happen if it cracks, so they know of this extreme safety problem. Ford plants will change what they are making for a couple of months and that is how I ended up with a different engine and my VIN not being reported by the plant as having been manufactured there at that time with that same defective flexplate.
NHTSA ODI #11559281
81,000 miles · Dec 8, 2023
Engine
The contact owns a 2019 Ford Fusion. The contact stated that while her son was driving at 50 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired but the check engine warning light remained ill…
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The contact owns a 2019 Ford Fusion. The contact stated that while her son was driving at 50 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired but the check engine warning light remained illuminated. Additionally, the contact stated that when the accelerator pedal was depressed the vehicle began jerking. The vehicle was taken to the same independent mechanic where it was diagnosed that coolant leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 81,000.
I put car into park to use the atm and then could not get it back into gear it gave a lot of different issues system fault error oil pressure errors battery error collision error and I ended up replacing the gear shift bushing which had deteriorated and broke off and that fixed most of issues now car makes loud blaring alarm sou…
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I put car into park to use the atm and then could not get it back into gear it gave a lot of different issues system fault error oil pressure errors battery error collision error and I ended up replacing the gear shift bushing which had deteriorated and broke off and that fixed most of issues now car makes loud blaring alarm sound that is not the normal car dinging it's loud and high pitched and acts like my battery is dead but won't start or shows any signs it is being jumped. Like the battery is completely dead won't take or hold charge.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Consequence & remedy
Consequence: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Ford Fusion Problems, Complaints & Recalls | Skip That Year