2018 Ford Fusion

RECENTLY BROUGHT VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION TO FARNEY FORD IN SELMA, CA DEALERSHIP AND WAS TOLD THAT THE LUG NUTS EXPANDED AND CANNOT BE REMOVED. THEREFORE I WOULD HAVE TO PAY TO HAVE 5 LUG NUTS REPLACED ON ALL 4 FACTORY INSTALLED TIRES IN ORDER TO GET A TIRE ROTATION. THE VEHICLE HAS GONE IN FOR TIMELY OIL CHANGES AND DID HAVE TIRE ROTATION DONE BY THE FARNEY FORD DEALERSHIP WITHIN THE PAST 15 MONTHS. WE DID PUT A COMPLAINT IN AND WAS ASSIGNED A CASE NUMBER FROM FORD. 5 DAYS LATER AND STILL NO RESPONSE. WHAT WILL HAPPEN IF I GET A FLAT AND CAN'T GET THE LUG NUTS OFF? WE LIVE IN A FARMING TOWN AND TRAVEL THROUGH BACK ROADS TO GET IN TO FRESNO, CA.

ON 3/6/2020 WE TOOK VEHICLE IN TO DEALERSHIP. THEY PERFORMED OIL CHANGE AND REPROGRAMMED PCM DUE TO RECALL THAT WAS ISSUED ON MY VEHICLE. 2 DAYS LATER WE STARTED HAVING ISSUES WITH GAS MILEAGE SENSOR. DEALERSHIP TO US TO RESET. VEHICLE CONTINUE TO HAVE USSUES WARNING LIGHTS ARE ON, NOW WE HAVE PARASITIC DRAIN. CAR WONT START. WE HAVE GOTTEN JUMP START NEXT DAY VEHUCLE WONT START. WE WERE TOLD BATTERY IS GOOD. ISSUE IS WITH MODULE. I WENT THROUGH ON LAST FORD VEHICLE AND AFTER 4 REPAIRS, SPENDING OUT OF POCKET THOUSANDS OF DOLLARS THEY NEVER FIXED FORD FOCUS SO I PURCHASED FORD FUSION AND NOW THE EXACT SAME ISSUE. IT ALSO MAY LOUD SOUND DURING JUMP START. VEHICLE HAS BEEN DISABLED SINCE 3/27/2020.

AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.

CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.

I STARTED LOSING COOLANT AS A I DROVE WITHOUT ANY VISIBLE LEAKS AROUND THE ENGINE OR COOLING SYSTEM. I DECIDED TO TAKE THE VEHICLE IN TO MY DEALER ONLY TO FIND OUT THAT THE COOLANT IS LEAKING INTERNALLY AND THAT THE DEALER IS VERY USED TO SEEING THIS ISSUE ON 2018 AND 2019 FORD FUSIONS. THEY TOLD ME THAT THEY WILL NEED TO REPLACE THE ENTIRE ENGINE. THANKFULLY IT'S UNDER WARRANTY. IF THIS IS SUCH A COMMON ISSUE THAT THE DEALER IS AWARE OF IT AS SOON AS I BRING IN THE VEHICLE, WHY IS THERE NO RECALL ON THIS ISSUE? THEY ARE WARRANTING THE REPLACEMENT PARTS AND LABOR...SO I'M ASSUMING THEY HAVE FIXED THE ISSUE.

WHILE DRIVING ON I-95 IN EXTREMELY HEAVY TRAFFIC THE 2018 FORD FUSION SUDDENLY DECELERATED AND INDICATING LIGHTS CAME ON. IT WAS HARROWING AND EXTREMELY DANGEROUS TO NAVIGATE THE DISABLED VEHICLE. THE FORD DEALER STATES THE THROTTLE BODY NEEDS TO BE REPLACED. THIS IS INTERESTING SINCE, THE CAR IS ONLY SIX MONTHS OLD. ADDITIONALLY, THIS IS A KNOWN ON OTHER (OLDER) FORD MODELS WHICH MAKES ME SUSPECT THEY ARE USING KNOWN DEFECTIVE PARTS.

CHANGES GEARS ON ITS OWN EXAMPLE-AFTER GETTING IN THE CAR PUTTING SEAT BELT ON, PUTTING FOOT ON BRAKE AND STARTING THE CAR, PUTTING CAR IN REVERSE,CHECKING MIRRORS USING THE BACKUP CAMERA I LOOK ONE MORE TIME. I WAS IN A BUSY PARKING LOT. LET MY FOOT OFF THE BRAKE WHEN IT WENT INTO PARK. AN OTHER TIME WAS AT THE BANK I PUT THE CAR IN REVERSE TO GET CLOSER TO THE WINDOW THEN TO GET CLOSER I PUT CAR IN DRIVE IT WENT BACK TO PARK. AN OTHER TIME I HAD PULLED OUT OF MY DRIVE WAY STOP TO PUT THE CAR IN DRIVE STARTED TO MOVE FORWARD WHEN IT WENT BACK TO PARK. EVERY TIME SOMETHING WENT WRONG IT GO BACK TO PARK. I WAS JUST SETTING IN THE CAR ONCE WITH MY FRIEND THAT I WAS SHOWING HER MY CAR WHEN THE PARK FLASHED IT ALSO HAPPEN TO ME WHEN I WAS LOOKING AT SOMETHING AT THE BANK WHEN THE PARK LIGHT FLASHED. THE DAY I TAKE THE CAR TO THE DEALER SERVICE TO TELL THEM I DIDN'T,WANT TO DRIVE THE CAR ANY MORE I WAS TALKING TO THE SALEPERSON THAT HELP SALE THE CAR TO ME, HE TOLD ME MOVE THE TO NEXT LANE SO THE SERVICE PEOPLE COULD LOOK AT IT AGAIN WHEN THE GEARSHIFT MOVE IN MY HAND.I HAVE TALKED TO THE DEALERSHIP MANY TIMES. ONE MANGER EVEN TOLD ME TO GO TO A DR.FOR HEAD BECAUSE THERE WAS NOTHING WRONG WITH MY CAR. FORD IS HAVING A LOT OF TROUBLE WITH THEIR CARS A LOT WITH THE GEARS SHIFT TOO. WHAT IF SOMETHING GO WRONG WHEN I AM GOING 60 TO 70 MILES DEATH! SHOW HER MY CAR WHEN THE PARK LIGHT FLASHED I REALLY AFRAID TO DRIVE THIS CAR. AS FOR THE DATE YOU ASK FOR BELOW. IT HAS HAPPEN TIME MANY TIMES SINCE DEC 2018 ALSO ON CITY STREETS, AT HOME AND IN PARKING LOT. ALSO IN MOTION