2018 Ford Fusion

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated and the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust, and the engine was running abnormally rough. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #1, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

My vehicle has had the check engine light come on intermittently. I took a look under the hood to see if I could spot any issues. The only issue seen was the coolant level was low. After refilling the coolant and a short time driving, perhaps 50-60 miles, the light went out. Then the light came back on a couple days later. Without making any changes the light went out a couple days later. It has done this several times and I thought it may be a faulty sensor or something. I have recently taken it to the dealership for a tune-up, emissions test, multipoint inspection and a transmission flush. I informed the service person that the check engine light will come on and go out and the only thing I have done to the vehicle was add coolant. He suggested the complimentary diagnostic to further identify the issue. During the diagnostic process the auto tech discovered that the coolant has been leaking into the number 2 cylinder. This is the reason for both the fluid loss and the check engine light. From my understanding this is a known issue with my vehicles engine type and has been for some time now. The only fix is to replace the engine. My overall issue is that the safety light (CEL) will say that there is an issue and then it goes away signifying the issue is resolved. The potential hazards of this could possibly lead to an individual unknowingly putting themselves and others at risk with an engine that is prepped for failure. An engine that could overheat, catch fire, throw a rod, or simply lose power in a very dangerous location. For example the freeway, a bridge with heavy traffic, or on train tracks…etc. I believe the risk of failure and potential to lose a life should be considered heavily against the cost of a recall. I don’t believe during the buying process it has ever been disclosed that this specific engine is prone to this problem. I know I would not have made my purchase knowing the engine would need to be replaced within the first 10 years of ownership.

At 68,000 miles, the transmission began experiencing symptoms of a failed transmission. I took it to the dealer and they confirmed that there was a CONCERN HARSH SHIFT ON 3RD GEAR AND DIAGNOSE DIRECT DRUM CAUSING CUST CONCERN AND SHUDDER CONCERN TORQUE CONVERTER. This diagnosis caused the vehicle to hard shift everytime i would take off and often time cause a kick on the transmission. Because of this, the rear main seal of the engine also gave out prematurely. While driving on the freeway, the engine began leaking oil suddenly from the rear main seal causing the entire bottom of the engine to get soaked with oil. This also caused the oil to fall in to the brake pads and rotors. While driving on the freeway, i lost braking power and could not stop safely. I had to pull to the shoulder and attempt to stop the vehicle. Fortunatelly, there were no cars on the soulder and was able to stop the vehicle. This is where i discovered the vehicle full of oil in the bottom of the vehicle along with the brake pads and rotors. The vehicle was towed to the house about 130 miles. Once discovered, it was taken to Sunrise Ford where they discovered all of the issues. The service tech told me that it is a common problem for those transmissions to fail prematurely and cause other problems. This is a safety issue because after 7 years of the vehicle being on the road with under 100k miles, it is posing a safety hazard not only for the customers but also the public. Please investigate the transmission issue that is leading to other safety issues. This is the 6F35 transmission that is installed on these vehicles. These transmissions are famous for failing prematurely. This was one of those cases. No check engine light comes on to indicate that there is trouble with the transmission. This problem is putting others and oneself at risk because it lead to other failed components. The problem first appeared at 55k miles and around january 2023.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the message “Low Engine Oil Pressure” was displayed. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not covered. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The contact stated that the message that the engine was overheating was illuminated. The vehicle was restarted after the contact added coolant to the reservoir. The contact stated that after adding coolant to the reservoir, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the contact was referred to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 155,000.

I was driving as normal I went to make a turn and out of nowhere my car would not turn and almost got smashed on the side of the car would not have swerved out of the way. There was no warning signs lights symptoms or anything one minute it was normal the next was what could have been a deadly situation. After getting a mechanic to diagnose it after removing the steering wheel, because initially was thought the steering column went out or broke, it was found out to be the middle of the steering wheel where it connects to the column that is suppose to be the shape of an Alan wrench was almost completely worn down to almost a flat circle. I cannot stress enough how scary and deadly this could have been to me and other motorist. This was verified by mechanics this is not normal wear and tear this has to be a defect.