2018 Ford Fusion

The entire computer system does not function. The screen, radio, everything has turned completely off in the middle of driving on the highway. It’s concerning what this will cause at some point. It used to do this intermittently, now it’s completely off and I’ve had it to multiple mechanics who have checked everything thoroughly and cannot find anything wrong. Two mechanics told me in 20-30 years as a mechanic theyve only seen this once or twice but couldn’t be fixed. I owe a ton of money on my car, it my only transportation for myself kids and elderly mother, my daughter is a new driver and having everything electrical shut down while driving is going to cause an accident and panic.

In November 2023, within 2 weeks of having all my oil/other fluids changed/checked/replenished for normal maintenance, the engine light to my 2018 Ford Fusion Titanium with EcoBoost engine came on suddenly. I let the car cool for several hours, then looked under the hood and could see I still had ample engine coolant. So I called my nearest official Ford Dealership/Service center, and their soonest appointment was a week or so away. The day of, I could not start the car. After dozens of attempts to start the car, it finally did start, but would not accelerate more than 5-10mph, and a warning message: "Reducing power to lower engine temperature" - but this made no sense as the engine had not been running at all for 12+ hours overnight. When I finally got the car towed to the Ford dealership, they took multiple days to diagnose, even though I had scheduled this appointment more than a week prior. Finally the Director of Service at this Ford Dealership texted me: "VERIFIED CONCERN. SCANNED FOR CODES AND FOUND P021D P0303 P0316 P06E9 P1026 P1285 P1299 P164D. LIVE DATA POWER BALANCE SHOWED DEAD MISFIRE ON CYL 3 AND MULTIPLE MISFIRE ON ALL OTHER CYLINDERS. FOUND COOLANT RESERVOIR EMPTY. REMOVED CYL 3 IGNITION COIL AND SPARK PLUG AND FOUND COOLANT INTRUSION IN CYL 3. WILL NEED TO REMOVE AND REPLACE LONG BLOCK ENGINE ASSEMBLY WITH NEW." The quote for this was over $12,000 and non-negotiable. Other texts from Ford's Director of service: "The 1.5 and 2.0 have a bad design... EcoBoost are known to have issues" ... "Even if you took care of the head gasket odds are the engine would still have failed down the road." Ford ADMITTED to me by text to foreknowledge of MAJOR engine design flaws, EXTREME safety concerns, likelihood of engine fires. As has been documented by thousands of other Ford owners, this INACTION by Ford could have cost me, my RideShare passengers, anyone in the car, OUR LIVES. I now have no car, no job, and no way to pay off my auto loan. HELP!

My cars coolant is leak and I don't know where it goes. It overheats and the coolant continually needs to be added. The coolant cap has cracked twice and its is hard to find a replacement cap and we can't drive the car. I have taken it to two auto repair shops, and they said the issue can NOT be fixed. I am in fear of it overheating all the time. This is causing me fear and I believe it is dangerous and I am stuck paying for a car I can't drive.

The rotary dial gear shifter has intermitantly malfunctioned for 6 months in two ways. 1) When the rotary dial gear shifter is put into park, very often it won't move out of park. Won't go to D, R, or N.In the beginning I was using the key to the car to stick in a slot in the center counsel and that would pop it out of park. This worked for a few months. Since then I need to hit it firmly with a fist to get it to pop out of park. Sometimes I need to turn the car off and wait 10, 20, 30 minutes before hitting it with a fist will get it out. 2) The second way it malfunctions is that when it is in park sometimes it moves to Drive all on its own. I will exit the car after putting it in park. When I come back it won't start because it is in Drive. I always make certain it is in Park when I exit. These things put me at risk because I live in Minnesota. I have been alone parking lots at negative 20 degrees in the dark and could not drive home. I would spend a long time (hour) turning it off and on, pushing on it etc. before it would move out of Park. A few times someone has had to come get me. Then the the next day take me back and it spontaneously works. This happens in moderate and hot weather too. ALSO Myself and bystanders and other cars are at risk when it keeps moving on it's own from Park to Drive -any bump or push to the car on a hill would send it rolling. I took it to Autonation in White Bear Lake where it was purchased from in 2018. The problem would not occur for them. They quoted $1500 to replace the rotary dial shifter. I have looked into this problem and discovered Ford Recalled a variety of models(vin numbers) for this same problem in 2013 -2016. They have not yet issued a recall for any 2017-2018 models. (vin numbers)I have discovered I am not alone. Other people on forums or videos on the internet with 2017 and 2018 have the same problem. I talked to Ford today and they wouldn't tell me how many complaints they have gotten.

While driving down the road the car suddenly flashed engine coolant is over-temperature warning and shut off and lost power. Inside of my vehicle the car was not showing it was running hot on the temperature hand. I was on a blind curve and barely made it to a pull off before the car completelyshut off. There have been no signs of over heating before this. There is a coolant intrusion in the cylinder and the engine block needs to be replaced. 120000 miles and out of warranty.