2018 Ford Fusion

The contact owns a 2018 Ford Fusion. The contact stated that while at a stoplight, the vehicle hesitated and jerked. The contact depressed the accelerator pedal, but the vehicle hesitated and lost motive power. The service vehicle message was displayed. There was a highlighted rectangle displayed. The vehicle was taken to the local dealer, where it was diagnosed and DTC: P0218/P177S was retrieved, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer, Academy Ford Sales (13401 Baltimore Ave, Laurel, MD 20707); where it was diagnosed that the transmission, intermittent clutch, and shaft needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving 30 MPH, the vehicle hesitated, and the transmission failed to shift into third gear. The contact stated there was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,433.

Transmission issues, I had my transmission replaced right out of warranty so Ford assisted 4 grand to assist the repair because the dealership took a mmtj to get my car in, i didn't know it was going to go over the trade in program replacements in miles. The car shifts weird, in drive the vehicle acts as if it was put in neutral randomly and it jerks you hard into gear throwing you and passengers into the back of the seat a,pay got hit two times it also when you start the car, put it in drive it throws it's self back into park then you put it back into drive or reverse and it grooms and goes as if I'm accelerating which i got hit once backing out of a sppt because of this i hagea friend who has the same issues why is theee not a recall on their ford fusions or them getting sued????

The vehicle started jerking violently out of nowhere while being driven only 35 MPH. It immediately became unsafe and unable to be driven without any warning whatsoever. No lights on the dash or anything leading up to this issue. After being diagnosed we were told the transmission needs to be completely replaced. Also after doing some research we have discovered that this is a well known issue with this vehicle that has not been addressed with this year model, but was with previous model years.

The contact owns a 2018 Ford Fusion. The contact stated that after her son had placed the vehicle into reverse(R), the vehicle failed to respond when shifted into drive(D). The contact stated that the WRENCH (Transmission) warning symbol appeared on the instrument panel. The vehicle was towed to the dealer where a diagnostic test was performed. The contact was informed that the shifter cable bushing and the shifter cable bushing cap needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to report the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 60,000.

The contact owns a 2018 Ford Fusion. The contact stated while his wife was driving 60 MPH, the wrench symbol became displayed. The power train fault warning light was illuminated. The vehicle started to shake with the check engine warning light illuminated. The power steering was inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 58,000.

The contact owns a 2018 Ford Fusion. The contact stated that the transmission independently shifted into the park(P) while driving at speeds of 30 MPH or exceeding the speed. The gear shifter had detached from the vehicle while driving over rough road surfaces. The contact had to manually maneuver the gear shifter to move the gear shifter to the desired position. The wrench symbol was displayed on the instrument panel, indicating that the vehicle needed to be serviced. The vehicle had been taken to a certified mechanic who diagnosed that the gear shifter had a detached that needed to be repaired. The vehicle had been repaired; however, the failure persisted. The dealer had been contacted and confirmed that the VIN was not under recall. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 80,000.

The contact owns a 2018 Ford Fusion. The contact stated that the transmission was previously replaced twice. Additionally, the contact stated while driving 65 MPH, the vehicle stalled. The power train warning light was illuminated. The messages "Shift System Fault”, “See Owner’s Manual" and "Take Vehicle to Service Center Immediately" were displayed. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The contact stated that while shifting to drive(D) or to reverse(R), the gear shifter independently shifted back to park(P). The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure milage was approximately 89,000.

After reversing out of my driveway I could not get me fusion to go into drive. After getting the car back into my driveway my fusion starting putting the emergency brake on I would take it off and it would automatically put the parking brake back on. After looking at a video of problems with the shifter I popped my hood and found that the shift cable had come off. There is a recall on fusions for this issue but my year is not included.

The contact owns a 2018 Ford Fusion. The contact stated while driving 25 MPH and depressing the accelerator pedal, the vehicle hesitated to respond, jerked, and experienced hard shifts while responding. The contact stated that the failure had been recurring while driving. The power train warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with internal transmission damage that caused clutch B to fail. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,559.