2018 Ford Fusion

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into the engine had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 164,000.

The contact owns a 2018 Ford Fusion. The contact stated while driving 5-10 MPH, the message "Coolant Level Low" was displayed. The contact veered to the side of the roadway and added coolant to the vehicle; however, the same message was displayed the following day while driving. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #2 was misfiring due to coolant intrusion. The mechanic replaced 1 coil, 1 spark plug, and the coolant reservoir hose; however, the check engine warning light turned off temporarily and the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was a coolant intrusion in cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure but did not assist. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford TSB: 22-2229. The failure mileage was approximately 94,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, the engine was running rough. Additionally, the A/C was making a loud squealing sound while activated. The contact stated that upon inspecting the vehicle, the contact became aware that the coolant level was low. There was no warning light illuminated. The vehicle was taken to the dealer it was purchased from, and the water pump kit timing belt was replaced. The vehicle remained at the dealer. The contact was unable to confirm that the vehicle had been repaired. The contact related the failure to Ford Campaign Number: 21N12; however, the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 101,000.

I have a 2018 ford fusion 2.0L ecoboost with around 77k miles and started to see coolant loss with no visible signs in engine bay or below.car, rough start with error P0316 and occasional misfire. White smoke comes from exhaust on start sometimes. Also have to fill coolant every other day or so. It looks as coolant intrusion issue very common with these engines.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and the vehicle briefly shuddered. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the head gasket and turbo charger. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 75,000.

The contact owns a 2018 Ford Fusion. The contact stated that upon taking the vehicle into the dealer for an oil change, the contact was informed that the engine was empty of coolant. No warning lights were illuminated. The vehicle was taken to the dealer, who determined coolant intrusion had caused damage to the cylinder head, requiring a replacement. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 47,000.

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle, he observed excessive smoke coming from the engine compartment as well as the rear exhaust. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the engine cylinder that caused damage to the cylinder head. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 89,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The engine overheating warning light was illuminated. The vehicle was towed to the dealer, who determined coolant intrusion had caused damages to the engine. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.