NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
268 reportsClear category filter37,000 miles · Feb 7, 2013
EnginePower Train
WHILE ENTERING INTERSTATE 275 SOUTH ON RAMP IN TAMPA, FL MY CAR ABRUPTLY STOPPED RESPONDING TO THE GAS PEDAL AND THE LITTLE WRENCH LIGHT CAME ON. ALL I COULD DO IS COAST TO A STOP ON THE SIDE OF THE ROAD. ONCE MY SPEED SLOWED TO AROUND 5 TO 10 MILES PER HOUR, THE CAR BEGAN TO JERK AND SHAKE. I PUT IT IN PARK, TURNED IT OFF AND R…
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WHILE ENTERING INTERSTATE 275 SOUTH ON RAMP IN TAMPA, FL MY CAR ABRUPTLY STOPPED RESPONDING TO THE GAS PEDAL AND THE LITTLE WRENCH LIGHT CAME ON. ALL I COULD DO IS COAST TO A STOP ON THE SIDE OF THE ROAD. ONCE MY SPEED SLOWED TO AROUND 5 TO 10 MILES PER HOUR, THE CAR BEGAN TO JERK AND SHAKE. I PUT IT IN PARK, TURNED IT OFF AND RESTARTED THE ENGINE, AND IT WORKED LIKE NORMAL FOR ABOUT ANOTHER MONTH OR SO UNTIL IT HAPPENED AGAIN WHILE I WAS TURNING RIGHT ON RED ON A MAJOR 5 LINE STREET. SINCE THEN IT HAS HAPPENED AT LEAST 20 TIMES AND HAS BECOME INCREASINGLY MORE FREQUENT. AFTER A LITTLE RESEARCH ON THE WEB, IT SEEMS HUNDREDS OF PEOPLE ARE DESCRIBING THE EXACT SAME PROBLEM. I MEAN EXACTLY IN EVERY WAY EXCEPT FOR THE SPEEDS AND LOCATIONS. THE OLDEST MODEL THAT I RECALL SEEING THIS PROBLEM DESCRIBED ABOUT ONLINE IS A 2010 WITH ONLY 15000 MILES ON IT. THIS IS A POTENTIALLY VERY DANGEROUS ISSUE, THAT IN MY OPINION, NEEDS TO BE FIXED. WHEN I WAS MAKING THAT RIGHT TURN, THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD AND I HAD TO QUICKLY RESTART THE ENGINE AND FLOOR IT TO AVOID CAUSING AN ACCIDENT. *TR
NHTSA ODI #10496793
40,168 miles · Jan 28, 2013
Power Train
WHILE IN TRANSIT ON A BUSY MAJOR STATE ROAD, FULLY ACCELERATED TO THE 60 MPH SPEED LIMIT, MY CAR MADE A RATHER ABRUPT "HICCUP" AND IMMEDIATELY DECELERATED TO 45 MPH. I ATTEMPTED TO ACCELERATE WITHOUT SUCCESS. THE CAR CONTINUED TO LOSE POWER, AT WHICH TIME I IMMEDIATELY PULLED TO THE SIDE MEDIAN. THE WRENCH ICON ON THE DASHBOARD …
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WHILE IN TRANSIT ON A BUSY MAJOR STATE ROAD, FULLY ACCELERATED TO THE 60 MPH SPEED LIMIT, MY CAR MADE A RATHER ABRUPT "HICCUP" AND IMMEDIATELY DECELERATED TO 45 MPH. I ATTEMPTED TO ACCELERATE WITHOUT SUCCESS. THE CAR CONTINUED TO LOSE POWER, AT WHICH TIME I IMMEDIATELY PULLED TO THE SIDE MEDIAN. THE WRENCH ICON ON THE DASHBOARD ILLUMINATED. I CONTACTED ROADSIDE SERVICE AS THE CAR HAS THE REMAINDER OF THE MANUFACTURER'S WARRANTY IN PLACE. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY WITH A FAULT CODE DTC P2111, AND INFORMED ME THIS ISSUE IS NOT COVERED UNDER ANY WARRANTY. THIS IS A KNOWN ISSUE WITH THE FORD FUSION LINE AND COULD POTENTIALLY RESULT IN SERIOUS INJURY OR DEATH. A RECALL SHOULD BE ISSUED, AND FORD SHOULD BE HELD RESPONSIBLE FOR THE REPAIR/REPLACEMENT OF THE FAULTY PART WITH A PART THAT HAS NO DEFECT. *TR
NHTSA ODI #10494991
47,997 miles · Jan 17, 2013
Power Train
I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL ON, WHEN SUDDENLY THE WRENCH LIGHT CAME ON THE DASH AND THE CAR BEGAN TO SLOW DOWN, NO POWER. I HAD TO MOVE FROM THE FAST LANE OVER TO THE SLOW LANE TO GET OFF THE SIDE OF THE ROAD. THERE WAS A VERY ROUGH IDLE. THERE WERE MANY CARS AROUND AND SO IT WAS A DANGEROUS SITUATION.…
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I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL ON, WHEN SUDDENLY THE WRENCH LIGHT CAME ON THE DASH AND THE CAR BEGAN TO SLOW DOWN, NO POWER. I HAD TO MOVE FROM THE FAST LANE OVER TO THE SLOW LANE TO GET OFF THE SIDE OF THE ROAD. THERE WAS A VERY ROUGH IDLE. THERE WERE MANY CARS AROUND AND SO IT WAS A DANGEROUS SITUATION. I CALLED THE FORD STORE AND THEY SAID TO SHUT THE ENGINE OFF AND RESTART THE CAR. I DID, AND IT STARTED, DROVE IT TO THE FORD STORE, AND DROPPED IT OFF. THE CAR DID NOT STORE ANY CODES, SO THE EDUCATED GUESS IS THAT IT IS THE THROTTLE BODY. THEY SAY IT ISN'T COVERED UNDER THE ORIGINAL WARRANTY, BUT IS UNDER MY EXTENDED WARRANTY. IT SOUNDS LIKE THIS IS A BIG PROBLEM AND SHOULD JUST BE RECALLED BY FORD. *TR
NHTSA ODI #10493289
39,500 miles · Jan 13, 2013
EnginePower Train
VEHICLE BEGAN TO SHAKE, WOULD NOT ACCELERATE, WRENCH LIGHT CAME ON. *TR
NHTSA ODI #10492370
9,000 miles · Jan 12, 2013
Electrical SystemPower TrainVehicle Speed Control
I BOUGHT MY CAR ON DECEMBER, 2011. 1ST PROBLEM WAS THE DASHBOARD TURNING OFF FOR NO REASON. THE 2ND PROBLEM IS LIFE THREATENING. I AM DRIVING DOWN THE ROAD AND OUT OF NO WHERE THE DASH BOARD LIGHTS UP, THE READERS GO CRAZY, AND MY CAR WILL DECELERATE TO 25MPH AND WILL NOT GO OVER THAT SPEED. EVERY TIME I HAVE HAD TO PULL OVER AN…
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I BOUGHT MY CAR ON DECEMBER, 2011. 1ST PROBLEM WAS THE DASHBOARD TURNING OFF FOR NO REASON. THE 2ND PROBLEM IS LIFE THREATENING. I AM DRIVING DOWN THE ROAD AND OUT OF NO WHERE THE DASH BOARD LIGHTS UP, THE READERS GO CRAZY, AND MY CAR WILL DECELERATE TO 25MPH AND WILL NOT GO OVER THAT SPEED. EVERY TIME I HAVE HAD TO PULL OVER AND WHEN I DO THE CAR SHAKES. I TURNED MY CAR OFF AND WHEN I TURN IT BACK ON ITS LIKE IT NEVER HAPPENED. NO LIGHTS STAY ON AND THE CAR DRIVES LIKE A CHAMP. IT DOES IT AT RANDOM TIMES, AND RANDOM SPEEDS. I TOOK THE CAR TO A FORD DEALERSHIP IN MAY 2012 AND THEY COULD NOT FIND A PROBLEM WITH IT. THIS HAPPENED 3 TIMES AND IN AUGUST I TOOK THE CAR IN TWICE, THE FIRST TIME NOTHING WAS FOUND, THE SECOND TIME THEY CHANGE THE THROTTLE BODY ON IT. PROBLEM FIXED RIGHT?? NOT EVEN CLOSE. IN NOVEMBER IT DID IT AGAIN. I CALLED THE DEALER BUT THEY COULD NOT SEE MY CAR FOR A FEW DAYS AND DIDN'T HAVE ANY LOANER VEHICLES. THE CAR THEN BEGAN TO RANDOMLY JERK AT A STOP LIGHTS OR WHEN I CHANGED GEARS. THIS WEEK THE FLARE UP HAPPENED AGAIN BUT THIS TIME THE CAR JERKED WHEN I PUT IT IN DRIVE AND THE ENGINE LIGHT AND WRENCH LIGHT BOTH TURNED ON. I CONTINUED TO DRIVE AND RIGHT WHEN I STARTED GOING UP A HILL THE DASHBOARD LIT UP, THE READERS WENT CRAZY AND MY CAR STARTED ROLLING BACKWARDS. I WAS ABLE TO BREAK BUT WHEN I PUSHED ON THE GAS THE CAR BARELY CREPT UP THE HILL. THE WRENCH LIGHT THEN TURNED OFF BUT THE ENGINE LIGHT STAYED ON. THE NEXT MORNING I TOOK IT TO THE DEALER. WHEN I TOOK IT IN THE ENGINE LIGHT WAS ON BUT WHEN THEY CHECKED IT THE ENGINE LIGHT WAS OFF AND THERE WERE NO CODES ON THE COMPUTER. I AM SCARED OF THE CAR I AM DRIVING. I KNOW THE CAR HAS A PROBLEM AND SO DOES THE DEALER BUT THEY JUST CAN'T FIGURE OUT WHAT THE PROBLEM IS. I CALLED FORD BUT ALL THEY SAID WAS THAT THEY WERE WORKING WITH THE DEALER. I AM PAYING FOR A CAR I CAN'T DRIVE. *TR
NHTSA ODI #10492345
28,000 miles · Dec 14, 2012
EnginePower Train
WHILE DRIVING MY 2011 FUSION ON THE ROAD AT 55 MPH, THE ENGINE SUDDENLY QUIT AND THE WRENCH LIGHT CAME ON. THE SLOWDOWN WAS FAST, AND I COULD HAVE BEEN HIT FROM BEHIND VERY EASILY, BUT I LUCKED OUT BECAUSE THE PERSON BEHIND ME TOOK NOTICE OF MY DRASTIC DROP IN SPEED. I COASTED OFF TO THE SIDE OF THE ROAD, TURNED OFF THE CAR, WAI…
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WHILE DRIVING MY 2011 FUSION ON THE ROAD AT 55 MPH, THE ENGINE SUDDENLY QUIT AND THE WRENCH LIGHT CAME ON. THE SLOWDOWN WAS FAST, AND I COULD HAVE BEEN HIT FROM BEHIND VERY EASILY, BUT I LUCKED OUT BECAUSE THE PERSON BEHIND ME TOOK NOTICE OF MY DRASTIC DROP IN SPEED. I COASTED OFF TO THE SIDE OF THE ROAD, TURNED OFF THE CAR, WAITED A FEW MOMENTS AND THEN RESTARTED THE ENGINE. FORTUNATELY I GOT HOME OK, SO I THOUGHT IS WAS MAYBE A FLUKE OCCURRENCE. WHEN I LEFT FOR WORK THE NEXT MORNING, THE SAME THING HAPPENED AS I WAS DRIVING; SAME ROAD, SAME SPEED, SAME WRENCH LIGHT, ETC. WHEN I GOT THE CAR RESTARTED, I TOOK IT TO THE LOCAL FORD DEALER. THEY THOUGHT THEY HAD FIXED THE PROBLEM WITH A RELAY SWITCH(?), BUT ONCE AGAIN, THE ENGINE QUIT WHILE I WAS DRIVING BACK TO WORK THAT SAME MORNING. THIS TIME MORE THAN THE WRENCH LIGHT LIT UP. I WENT THROUGH THE RESTART ROUTINE AGAIN, BUT THIS TIME IT WAS NOT A VERY SMOOTH START - I DID NOT THINK IT WAS GOING TO START, BUT IT DID, AND I TOOK IT BACK TO THE DEALERSHIP AGAIN WHERE THEY ARE CURRENTLY TRYING TO FIGURE OUT WHAT THE PROBLEM IS. THIS IS A CONSIDERABLE SAFETY HAZARD TO ANYONE TRAVELING WITH ME AND/OR DRIVING MY CAR, AND AN UNSAFE ENVIRONMENT FOR THOSE DRIVING NEAR ME. MY CAR HAS BEEN AT THE DEALERSHIP MOST OF THE DAY NOW, AND NO WORD ON THE PROBLEM OR RECTIFICATION THEREOF. I AM EXTREMELY CONCERNED AND VERY WORRIED THIS ISSUE WILL "MUSHROOM". *TR
NHTSA ODI #10488802
37,400 miles · Dec 13, 2012
EnginePower Train
WHILE DRIVING AT HIGHWAY SPEEDS, THE ENGINE WILL GO INTO A VERY VIOLENT IDLE AND THE THROTTLE WILL BECOME UN-RESPONSIVE AND AN ORANGE WRENCH LIGHT WILL COME ON THE DASH. THIS HAS HAPPENED TWICE NOW IN A WEEK AND IS VERY DANGEROUS WHEN IT HAPPENS. YOU HAVE TO TRY AND NAVIGATE THROUGH TRAFFIC TO GET OFF THE HIGHWAY WHILE COASTING …
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WHILE DRIVING AT HIGHWAY SPEEDS, THE ENGINE WILL GO INTO A VERY VIOLENT IDLE AND THE THROTTLE WILL BECOME UN-RESPONSIVE AND AN ORANGE WRENCH LIGHT WILL COME ON THE DASH. THIS HAS HAPPENED TWICE NOW IN A WEEK AND IS VERY DANGEROUS WHEN IT HAPPENS. YOU HAVE TO TRY AND NAVIGATE THROUGH TRAFFIC TO GET OFF THE HIGHWAY WHILE COASTING ONLY SINCE YOU CAN'T GIVE IT ANY GAS. FORD HAS TO KNOW ABOUT THIS ISSUE SINCE ITS EVERYWHERE ONLINE AND EVERYWHERE ON THIS WEBSITE. IT IS A VERY SERIOUS ISSUE AND NEEDS TO BE FIXED. FORD WON'T FIX IT UNDER THE POWER TRAIN WARRANTY EVEN THOUGH ITS A CRITICAL PART OF MAKING THE VEHICLE GO. *TR
NHTSA ODI #10488663
48,000 miles · Dec 4, 2012
Power Train
DRIVING A 2011 FORD FUSION SEL AWD 3.0L 6-CYL TRAVELING APPROX. 65MPH ON INTERSTATE 88, VEHICLE SHUDDERED, WRENCH LIGHT LIT AND NO THROTTLE CONTROL. NO POWER. I NEARLY WAS REAR ENDED DUE TO SIGNIFICANT SPEED REDUCTION. RE-CYCLE OF THE ENGINE CAUSES THE LIGHT TO GO OUT AND YOU CAN CONTINUE ON YOUR DRIVE. AN IDENTICAL EVENT (S…
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DRIVING A 2011 FORD FUSION SEL AWD 3.0L 6-CYL TRAVELING APPROX. 65MPH ON INTERSTATE 88, VEHICLE SHUDDERED, WRENCH LIGHT LIT AND NO THROTTLE CONTROL. NO POWER. I NEARLY WAS REAR ENDED DUE TO SIGNIFICANT SPEED REDUCTION. RE-CYCLE OF THE ENGINE CAUSES THE LIGHT TO GO OUT AND YOU CAN CONTINUE ON YOUR DRIVE. AN IDENTICAL EVENT (SET OF SYMPTOMS) HAPPENED IN TRAFFIC TWO WEEKS EARLIER AT APPROX 20MPH AFTER LEAVING A STOP LIGHT. I EXPERIENCED A LOSS OF ALL POWER IN TRAFFIC CAUSING MY CAR TO NEARLY BE STRUCK. WHEN RECYCLING THE ENGINE, THE CODE THAT CAUSES THE WRENCH LIGHT TO COME ON IS RE-SET AND FORD IS UNABLE TO DETECT THE ERROR AND REFUSES TO CORRECT THE PROBLEM. THERE IS SIGNIFICANT EVIDENCE ON THE INTERNET THAT THESE SYMPTOMS ARE POINTING TO A FAILURE IN THE THROTTLE BODY (ELECTRONIC THROTTLE CONTROL). I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY BY FORD WHO NEEDS TO DIAGNOSE BY SYMPTOM AS WELL AS BY CODE. THEIR SOFTWARE DOES NOT PRESERVE A SAFETY CRITICAL CODE ACROSS VEHICLE RE-STARTS WHICH IS A MAJOR ISSUE IN MY OPINION. FORD WARRANTY DOES NOT WANT TO RECOGNIZE THE ISSUE OR REPLACE THE "THROTTLE BODY" WITHOUT A CODE BEING CAPTURED BUT THEIR SOFTWARE IS NOT DESIGNED TO PRESERVE THE CODE (CATCH 22). *TR
NHTSA ODI #10487344
19,000 miles · Nov 23, 2012
EngineFuel/propulsion SystemPower Train
TRAVELING AT FREEWAY SPEED, ENGINE SUDDENLY LOST ALL POWER AND REVERTED TO IDLE RPM. ENGINE WAS IDLING ROUGHLY, AND PRESSING ON ACCELERATOR WOULD NOT INCREASE RPMS. THE "WRENCH" (CHECK ENGINE) LIGHT WAS ILLUMINATED. WAS ABLE TO COAST DOWNHILL TO EXIT FREEWAY; VERY UNSAFE CONDITION. SWITCHED OFF ENGINE, RESTARTED ENGINE ... AND I…
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TRAVELING AT FREEWAY SPEED, ENGINE SUDDENLY LOST ALL POWER AND REVERTED TO IDLE RPM. ENGINE WAS IDLING ROUGHLY, AND PRESSING ON ACCELERATOR WOULD NOT INCREASE RPMS. THE "WRENCH" (CHECK ENGINE) LIGHT WAS ILLUMINATED. WAS ABLE TO COAST DOWNHILL TO EXIT FREEWAY; VERY UNSAFE CONDITION. SWITCHED OFF ENGINE, RESTARTED ENGINE ... AND IT RAN NORMAL; "WRENCH" LIGHT EXTINGUISHED. TOOK CAR TO WALNUT CREEK FORD FOLLOWING MORNING; THEY SAID NO FAULT CODE WAS RECORDED ON THE CARS COMPUTER AND THEY COULD NOT REPLICATE PROBLEM. SERVICE REP TOLD ME FORD HAD NO RECORDS OF ANY PREVIOUS PROBLEMS OF THIS NATURE, SO I SHOULD JUST KEEP DRIVING THE CAR. I TOLD HIM THAT WAS UNSAFE, AND HE REPLIED THERE WAS NOTHING ELSE HE COULD DO. HE SAID HE "COULD NOT JUST THROW PARTS AT AN UNKNOWN PROBLEM"'. SAME PROBLEM OCCURRED ON NOV 01, 2012. I DID AN ON-LINE SEARCH ON VARIOUS FORD FUSION FORUMS AND FOUND MULTIPLE REPORTS OF THIS SAME SITUATION WITH V6 ENGINE ATTRIBUTED TO THROTTLE BODY HOUSING. IMMEDIATELY TOOK CAR TO WALNUT CREEK FORD AND TOLD SERVICE MANAGER I WOULD NOT ACCEPT THE CAR UNTIL IT WAS REPAIRED. SHOWED HIM COPIES OF MULTIPLE ON-LINE REPORTS OF SAME PROBLEM AND TOLD HIM HIS REP HAD LIED DURING MY PREVIOUS VISIT ABOUT FORD NOT KNOWING OF ANY PREVIOUS REPORTED PROBLEMS. SERVICE MANAGER REPLIED THAT "ON-LINE REPORTS ARE NOT ALWAYS REAL", BUT SAID HE WOULD HAVE HIS BEST MECHANIC CHECK MY CAR. MECHANIC FOUND DEFECTIVE THROTTLE BODY HOUSING AND REPLACED. HAVE NOT HAD RECURRENCE OF THE ENGINE FAILURE. *TR
NHTSA ODI #10485876
26,200 miles · Oct 31, 2012
Power Train
WAS DRIVING 50 MPH WHEN ACCELERATION WAS LOST AND CAR STALLED. PULLED OVER AND TURNED CAR OFF. TURNED CAR BACK ON AND PRECEDED FOR 10 MINUTES WHEN THE SAME INCIDENT HAPPENED AGAIN, THIS TIME IN A MAJOR INTERSECTION. WAS ABLE TO PULL OFF THE ROAD SAFELY. TURNED CAR OFF AND ON AGAIN AND DROVE FOR A WHILE LONGER. INCIDENT HAPP…
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WAS DRIVING 50 MPH WHEN ACCELERATION WAS LOST AND CAR STALLED. PULLED OVER AND TURNED CAR OFF. TURNED CAR BACK ON AND PRECEDED FOR 10 MINUTES WHEN THE SAME INCIDENT HAPPENED AGAIN, THIS TIME IN A MAJOR INTERSECTION. WAS ABLE TO PULL OFF THE ROAD SAFELY. TURNED CAR OFF AND ON AGAIN AND DROVE FOR A WHILE LONGER. INCIDENT HAPPENED AGAIN. TOOK CAR TO FORD DEALERSHIP. WAS TOLD THAT IT WAS A BAD THROTTLE BODY AND IT WAS REPLACED. *TR
NHTSA ODI #10482712
Official recalls
7Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Nov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Consequence & remedy
Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Dec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
Consequence & remedy
Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA17004 · Power Steering Failure
Opened Nov 20, 2017 · Closed Feb 9, 2024
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:rack And Pinion; Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Steering:electric Power Assist System
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE14030 · Electric Power Steering Failure
Opened Oct 2, 2014 · Closed Sep 10, 2015
Status: closed (inferred from source dates) · Steering:electric Power Assist System
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (NHTSA Recall 15V-340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by NHTSA's National Center for Statistics and Analysis projected 10-year failur
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
EA12009 · Floor Mat Interference With Accelerator
Opened Dec 12, 2012 · Closed Jun 12, 2014
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Vehicle Speed Control
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
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