NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
268 reportsClear category filter54,530 miles · Jul 12, 2013
Power TrainVehicle Speed Control
WHILE DRIVING VEHICLE LOST ENGINE POWER. RPMS WENT TO ZERO, ENGINE STAYED AT IDLE SPEED AND THROTTLE CONTROL LIGHT (WRENCH SYMBOL) CAME ON. NO RESPONSE WHEN GAS PEDAL PRESSED. COASTED TO SIDE OF ROAD AND TURNED IGNITION OFF. WAITED 10 MINUTES AND CAR STARTED UP WITH NO PROBLEMS AND NO WARNING LIGHT. MY CONCERN IS THAT IF THIS HA…
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WHILE DRIVING VEHICLE LOST ENGINE POWER. RPMS WENT TO ZERO, ENGINE STAYED AT IDLE SPEED AND THROTTLE CONTROL LIGHT (WRENCH SYMBOL) CAME ON. NO RESPONSE WHEN GAS PEDAL PRESSED. COASTED TO SIDE OF ROAD AND TURNED IGNITION OFF. WAITED 10 MINUTES AND CAR STARTED UP WITH NO PROBLEMS AND NO WARNING LIGHT. MY CONCERN IS THAT IF THIS HAPPENED IN HEAVY/FASTER TRAFFIC IT MAY HAVE CAUSED AN ACCIDENT. AND AFTER RESEARCHING ONLINE AS TO WHAT MAY HAVE CAUSED THIS FAILURE IT SEEMS THERE ARE A LARGE NUMBER OF CONSUMERS HAVING THE SAME PROBLEM WITH THIS MAKE AND MODEL. SEVERAL SUGGESTED FILING A COMPLAINT ON THIS SITE. *TR
NHTSA ODI #10524606
55,000 miles · Jul 12, 2013
Power Train
I OWN A 2011 FORD FUSION SE. WHILE DRIVING 60 MPH, THE ENGINE FELT LIKE IT LOST POWER WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. I PULLED THE VEHICLE OVER, TURNED OFF THE CAR, AND ALLOWED IT TO SIT FOR A MINUTE BEFORE I WAS ABLE TO PROCEED WITH TURNING ON THE CAR AND DRIVING THE VEHICLE HOME. AFTER READING SIMILAR REPORTS…
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I OWN A 2011 FORD FUSION SE. WHILE DRIVING 60 MPH, THE ENGINE FELT LIKE IT LOST POWER WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. I PULLED THE VEHICLE OVER, TURNED OFF THE CAR, AND ALLOWED IT TO SIT FOR A MINUTE BEFORE I WAS ABLE TO PROCEED WITH TURNING ON THE CAR AND DRIVING THE VEHICLE HOME. AFTER READING SIMILAR REPORTS ONLINE, I SUBMITTED A SERVICE REQUEST TO A LOCAL FORD DEALER TO HAVE THE THROTTLE BODY REPLACED. THIS WAS ABOUT THE THIRD TIME OVER THE PAST MONTH THIS ISSUE HAS OCCURRED. *TR
NHTSA ODI #10524569
42,000 miles · Jul 10, 2013
Power Train
WHILE DRIVING MY 2011 FORD FUSION DOWN THE ROAD, IT UNEXPECTEDLY LOST POWER. THE ENGINE REMAINED ON (LIGHTS, RADIO, ETC.), BUT PUSHING ON THE ACCELERATOR DID NOT CAUSE IT TO ACCELERATE. THE CAR WAS TURNED OFF & A FEW MINUTES LATER, AN ATTEMPT TO RESTART THE CAR WAS MADE. THE STARTER TURNED OVER MULTIPLE TIMES & FINALLY STARTE…
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WHILE DRIVING MY 2011 FORD FUSION DOWN THE ROAD, IT UNEXPECTEDLY LOST POWER. THE ENGINE REMAINED ON (LIGHTS, RADIO, ETC.), BUT PUSHING ON THE ACCELERATOR DID NOT CAUSE IT TO ACCELERATE. THE CAR WAS TURNED OFF & A FEW MINUTES LATER, AN ATTEMPT TO RESTART THE CAR WAS MADE. THE STARTER TURNED OVER MULTIPLE TIMES & FINALLY STARTED. THIS OCCURRED THREE TIMES IN A FIVE-DAY PERIOD. IT WAS TAKEN TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE OCCURRENCE, THOUGH THEY SUSPECT THERE IS AN ISSUE WITH THE THROTTLE BODY. ONE HAS BEEN ORDERED FOR REPLACEMENT. I FEEL THIS IS A VERY UNSAFE SITUATION AS THE CAR UNEXPECTEDLY STOPPED ALL THREE TIMES -- HAD ANYONE BEEN DRIVING BEHIND ME (PARTICULARLY AT THE SPEEDS WE WERE TRAVELING), I FEEL THAT SERIOUS INJURY TO ME & MY PASSENGERS COULD HAVE OCCURRED. *TR
NHTSA ODI #10524255
57,300 miles · Jul 6, 2013
Electronic Stability Control (esc)Power TrainSteering
THE POWER STEERING WENT OF WHILE I WAS DRIVING AT APPROXIMATELY 45MPH. THE INDICATOR SHOWED CHECK POWER TRAC POWER STEERING. TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND THEY PUT IT ON A COMPUTER TO SEE WHAT WAS WRONG. THE COMPUTER SHOWED THE POWER GEAR NEEDS TO BE REPLACED AT $1600. BUT THE SERVICE TECH SAID THAT MAY N…
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THE POWER STEERING WENT OF WHILE I WAS DRIVING AT APPROXIMATELY 45MPH. THE INDICATOR SHOWED CHECK POWER TRAC POWER STEERING. TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND THEY PUT IT ON A COMPUTER TO SEE WHAT WAS WRONG. THE COMPUTER SHOWED THE POWER GEAR NEEDS TO BE REPLACED AT $1600. BUT THE SERVICE TECH SAID THAT MAY NOT BE ALL THAT'S WRONG, BUT FIRST NEED TO REPLACE THE POWER GEAR. THIS SHOULD BE COVERED IN THE WARRANTY AND THIS SHOULD BE A RECALL DUE TO HAVING OCCURRED NUMEROUS TIMES BEFORE. NEITHER OF WHICH IS OCCURRING. THIS COULD BE VERY DANGEROUS AND CAUSE SERIOUS INJURY IF THE CAR, FOR INCIDENCE, IS IN THE PASSING LANE. AFTER THE CAR LOST ITS POWER STEERING, I WAS ABLE TO STOP AND RESTART, WHICH CORRECTED THE STEERING. *TR
NHTSA ODI #10523487
27,784 miles · Jul 6, 2013
EnginePower Train
WHILE ACCELERATING ON THE HIGHWAY AT APPROXIMATE. 65 MPH ON 27JUN13, AT 1745, THE 2011 FORD FUSION SEL LOST ALL ACCELERATION. WE PULLED OVER TO THE RIGHT HAND SHOULDER, PUT THE VEHICLE IN PARK, AND TURNED IT OFF. WE WAITED A MOMENT, RESTARTED THEN ENGINE, AND PROCEEDED TO MERGE WITH TRAFFIC. LESS THAN TWO MILES LATER, THE SAM…
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WHILE ACCELERATING ON THE HIGHWAY AT APPROXIMATE. 65 MPH ON 27JUN13, AT 1745, THE 2011 FORD FUSION SEL LOST ALL ACCELERATION. WE PULLED OVER TO THE RIGHT HAND SHOULDER, PUT THE VEHICLE IN PARK, AND TURNED IT OFF. WE WAITED A MOMENT, RESTARTED THEN ENGINE, AND PROCEEDED TO MERGE WITH TRAFFIC. LESS THAN TWO MILES LATER, THE SAME THING HAPPENED. WE PULLED OVER AGAIN, TURNED OFF ENGINE AND WAITED A MOMENT. WE RESTARTED IT AND DROVE IT HOME. FRIDAY 5 JUL13 THE CAR WENT TO KOLWASKI FORD IN AVON LAKE OH. THE REPROGRAMMED THE PCM FOR THE ROUGH SHIFT OF THE TRANSMISSION. WE PICKED UP THE CAR, AND LESS THAN 4 MILES FROM THE DEALS HIP WE HAD THE REPAIRS DONE, WE EXPERIENCED THE SAME ISSUE OF LOST ACCELERATION. WE CALLED THE DEALERSHIP'S SERVICE DEPARTMENT, AND ADVISED THE SAME ENGINE FAILURE OCCURRED. WHILE DRIVING BACK TO THE DEALERSHIPS, THE ENGINE ONCE AGAIN LOST POWER AT AN INTERSECTION. THE CAR IS CURRENTLY AT THE SERVICE CENTER OF KOLWASKI FORD IN AVON LAKE OH. *TR
NHTSA ODI #10523440
38,700 miles · Jul 2, 2013
Power TrainVehicle Speed Control
6 TIMES IN THE PAST 9 DAYS, THE FORD FUSION HAS BEEN DRIVING AT VARIOUS SPEEDS (25 MPH TO 65 MPH) AND SUDDENLY A "WRENCH" WARNING LIGHT HAS ILLUMINATED ON THE DASH, AND SIMULTANEOUSLY THE CAR SEEMS TO LOSE ALL POWER TO THE WHEELS. DEPRESSING THE PEDAL DOESN'T RESULT IN ANY ACCELERATION OR TO MAINTAIN SPEED, BUT THE RPM'S DON'T …
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6 TIMES IN THE PAST 9 DAYS, THE FORD FUSION HAS BEEN DRIVING AT VARIOUS SPEEDS (25 MPH TO 65 MPH) AND SUDDENLY A "WRENCH" WARNING LIGHT HAS ILLUMINATED ON THE DASH, AND SIMULTANEOUSLY THE CAR SEEMS TO LOSE ALL POWER TO THE WHEELS. DEPRESSING THE PEDAL DOESN'T RESULT IN ANY ACCELERATION OR TO MAINTAIN SPEED, BUT THE RPM'S DON'T INCREASE EITHER. THIS IS VERY UNSAFE. IN ONE OF THE INCIDENTS THE CAR WAS IN THE LEFT HAND LANE OF A MAJOR HIGHWAY, TRAVELING AT 65 MPH, AND HAD TO BE GUIDED OVER ONTO THE LEFT MEDIAN AS IT DECELERATED WITH TRAFFIC PILING UP BEHIND. THE CAR CAN ALWAYS BE TURNED OFF, THEN RE-STARTED, PUT BACK IN DRIVE, AND THEN FUNCTIONS NORMALLY. THIS SEEMS TO BE THE SAME THROTTLE BODY ISSUE THAT IS WIDELY REPORTED ON FORD FUSION FORUM WEBSITES. THE CAR WAS BOUGHT USED, BUT HAS BEEN DRIVEN FOR ALMOST 1 YEAR AND 9,000 MILES AND THIS ISSUE HAD NEVER APPEARED BEFORE 9 DAYS AGO. *TR
NHTSA ODI #10522948
34,800 miles · Jul 2, 2013
EngineFuel/propulsion SystemPower Train
IT WAS RAINING HEAVILY AND MY SON AND I WERE ENTERING A HIGHWAY VIA A RAMP AND THE VEHICLE LOST ALL ACCELERATION AND THROTTLE RESPONSE. I MOVED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WAS IDLING BUT HAD NOT THROTTLE RESPONSE. STUCK IN THE RAIN ALONG THE SIDE OF ROAD. CALLED FOR A TOW TRUCK TO HAVE THE CAR TOWED TO FORD. D…
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IT WAS RAINING HEAVILY AND MY SON AND I WERE ENTERING A HIGHWAY VIA A RAMP AND THE VEHICLE LOST ALL ACCELERATION AND THROTTLE RESPONSE. I MOVED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WAS IDLING BUT HAD NOT THROTTLE RESPONSE. STUCK IN THE RAIN ALONG THE SIDE OF ROAD. CALLED FOR A TOW TRUCK TO HAVE THE CAR TOWED TO FORD. DIAGNOSED AS BAD THROTTLE BODY. PART BACK ORDERED FOR DAYS. SEEMS TO BE A COMMON PROBLEM. *TR
NHTSA ODI #10522786
63,000 miles · Jun 30, 2013
Power Train
ON JUNE 23, 2013, I WAS AT A STOP LIGHT AND IN THE PROCESS OF TURNING RIGHT WHEN I ACCELERATED MY CAR SUDDENLY LOST POWER AND WOULDN'T GO ANY FASTER THAN 2 MPH AND A WRENCH LIGHT CAME ON IN THE DASH. I PULLED INTO A DRIVEWAY THAT WAS CLOSE BUT I WAS ON A BUSY STREET. I DIDN'T WANT TO TURN THE CAR OFF BEING AFRAID THAT IT WOULD N…
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ON JUNE 23, 2013, I WAS AT A STOP LIGHT AND IN THE PROCESS OF TURNING RIGHT WHEN I ACCELERATED MY CAR SUDDENLY LOST POWER AND WOULDN'T GO ANY FASTER THAN 2 MPH AND A WRENCH LIGHT CAME ON IN THE DASH. I PULLED INTO A DRIVEWAY THAT WAS CLOSE BUT I WAS ON A BUSY STREET. I DIDN'T WANT TO TURN THE CAR OFF BEING AFRAID THAT IT WOULD NOT START BACK UP SO I BACKED OUT AND ATTEMPTED TO DRIVE HOME BECAUSE I WAS VERY CLOSE TO MY HOME. I BACKED OUT AND WAS ABLE TO DRIVE THE CAR HOME GOING THIS SAME SPEED...AT TIMES THE CAR WOULD ACT LIKE IT WANTED TO ACCELERATE BUT NEVER DID. WHEN I MADE IT HOME I TURNED THE CAR OFF AND OUT OF CURIOSITY TURNED IT BACK ON TO SEE IF IT WOULD START AND IT STARTED RIGHT UP AND THE WRENCH WAS GONE. I THEN DROVE IT AROUND MY NEIGHBORHOOD TO SEE IF IT WOULD DUPLICATE THE PROBLEM BUT IT DIDN'T. ON THE NEXT DAY, I ASKED SOMEONE TO FOLLOW ME AS I DROVE THE CAR DOWN A BUSY HIGHWAY, STILL TRYING TO SEE IF THE PROBLEM WOULD DUPLICATE AND IT WOULD NOT. ON YESTERDAY, JUNE 29, 2013, I WAS OUT DRIVING GOING ABOUT 35 MPH AND THE SAME ISSUE DESCRIBED ABOVE HAPPENED (2 MORE TIMES) AND EACH TIME I TURNED THE CAR OFF AND STARTED IT BACK UP AND IT WAS FINE. I JUST PURCHASED MY CAR USED FROM A REPUTABLE DEALERSHIP ON FEB 25, 2013 AND IT HAD 59,000 MILES ON IT WHEN I PURCHASED IT SO IT'S NO LONGER UNDER FACTORY WARRANTY AND I DIDN'T PURCHASE AND EXTENDED WARRANTY. TODAY I JUST HAPPENED TO SEARCH TO SEE IF OTHERS ARE HAVING THIS SAME ISSUE WITH THEIR FORD AND SAW A # OF THE SAME COMPLAINTS AND TRULY HOPE THAT FORD RECALLS THE VEHICLES FOR THIS AND I NOT HAVE TO PAY FOR THIS REPAIR OUT OF POCKET BECAUSE CLEARLY THIS IS AN ISSUE BEYOND THE CONSUMERS CONTROL. *TR
NHTSA ODI #10522472
42,682 miles · Jun 29, 2013
Fuel/propulsion SystemPower TrainVehicle Speed Control
2300 RPM, TRANSMISSION LURCHES, NO THROTTLE RESPONSE. I HAVE TO PULL OVER AND CUT THE IGNITION OFF TO RESET THE SENSOR. HAPPENED MULTIPLE TIMES AND FINALLY THE CHECK ENGINE LIGHT GLOWED. I WENT TO THE FORD DEALERSHIP THEY SAID THE THROTTLE SENSOR WAS BAD. I PAY THEM TO REPLACE THE WHOLE THROTTLE BODY, WHICH I READ ONLINE IS CONS…
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2300 RPM, TRANSMISSION LURCHES, NO THROTTLE RESPONSE. I HAVE TO PULL OVER AND CUT THE IGNITION OFF TO RESET THE SENSOR. HAPPENED MULTIPLE TIMES AND FINALLY THE CHECK ENGINE LIGHT GLOWED. I WENT TO THE FORD DEALERSHIP THEY SAID THE THROTTLE SENSOR WAS BAD. I PAY THEM TO REPLACE THE WHOLE THROTTLE BODY, WHICH I READ ONLINE IS CONSTANTLY RECURRING. NOT COVERED IN WARRANTY AND THE NUMBER OF TIMES THIS HAS HAPPENED, FORD SHOULD BE RESPONSIBLE FOR A FAULTY PART. NOT ME. *TR
NHTSA ODI #10522342
25,610 miles · Jun 28, 2013
EnginePower Train
I JUST PURCHASED THIS CAR ON JUNE 26 2013 WITH 25580 MILES. I PULLED OUT OF A PARKING LOT AND WITH NO WARNING AN ORANGE WRENCH INDICATOR CAME ON THE INSTRUMENT PANEL FOLLOWED BY A COMPLETE LOSS OF THROTTLE RESPONSE. I WAS ABLE TO PULL OVER, PUT THE CAR IN PARK AND RESTART THE CAR. THE WRENCH DISAPPEARED AND THE CAR WAS DRIVIN…
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I JUST PURCHASED THIS CAR ON JUNE 26 2013 WITH 25580 MILES. I PULLED OUT OF A PARKING LOT AND WITH NO WARNING AN ORANGE WRENCH INDICATOR CAME ON THE INSTRUMENT PANEL FOLLOWED BY A COMPLETE LOSS OF THROTTLE RESPONSE. I WAS ABLE TO PULL OVER, PUT THE CAR IN PARK AND RESTART THE CAR. THE WRENCH DISAPPEARED AND THE CAR WAS DRIVING WELL. AFTER ABOUT TWO MILES I ENTERED THE INTERSTATE. AFTER SEVERAL MILES TRAVELING IN HEAVY TRAFFIC I WAS ABLE TO CRUISE AT ABOUT 65 TO 70 MILES PER HOUR. WITH NO WARNING JUST AS DESCRIBED IN THE FIRST OCCURRENCE, THE WRENCH LIGHT CAME ON AND I HAD NO USE OF THE THROTTLE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THIS TIME THE CAR WAS BUCKING AND SHUDDERING. I WAS ABLE TO RESTART THE CAR AND CONTINUE THE REST OF MY TRIP. I HAVE TO BRING IT TO THE DEALER ON 07/01/2013 TO HAVE IT DIAGNOSED, BUT IT IS RUNNING OK NOW. THE ONLY OTHER PROBLEM I HAVE HAD IS A RANDOM WAVERING IDLE SPEED. A FEW TIMES THE CAR HAS HUNTED BETWEEN 600-900 RPMS WHILE IN DRIVE SITTING AT A TRAFFIC LIGHT. AT FIRST I THOUGHT THIS JUST THE CAR MAKING ADJUSTMENTS BUT NOW I WONDER IF IT IS ALL RELATED. I AM NERVOUS DRIVING THE CAR BECAUSE YOU HAVE TO PULL OVER, STOP, RESTART AND THEN PROCEED. I TRIED BOTH TIMES THE THROTTLE DIED TO SHIFT INTO NEUTRAL, RESTART AND CONTINUE TO NO AVAIL. I HAVE A 2009 FORD FUSION AND HAVE NO SIMILAR ISSUES. *TR
NHTSA ODI #10522333
Official recalls
7Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Nov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Consequence & remedy
Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Dec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
Consequence & remedy
Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA17004 · Power Steering Failure
Opened Nov 20, 2017 · Closed Feb 9, 2024
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:rack And Pinion; Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Steering:electric Power Assist System
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE14030 · Electric Power Steering Failure
Opened Oct 2, 2014 · Closed Sep 10, 2015
Status: closed (inferred from source dates) · Steering:electric Power Assist System
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (NHTSA Recall 15V-340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by NHTSA's National Center for Statistics and Analysis projected 10-year failur
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
EA12009 · Floor Mat Interference With Accelerator
Opened Dec 12, 2012 · Closed Jun 12, 2014
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Vehicle Speed Control
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
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