NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
176 reportsClear category filter56,000 miles · Aug 23, 2013
Fuel/propulsion SystemVehicle Speed Control
I WAS IN MY 2011 FORD FUSION. I STOPPED AT A RED LIGHT. WHEN IT TURNED GREEN I GAVE IT GAS AND THE CAR STARTED TO SHAKE VIOLENTLY, THE WRENCH LIGHT CAME ON THE DASH AND WOULD NOT GO MORE THAN 2 MPH. A TRUCK ALMOST REAR-ENDED ME IN A 50 MPH ZONE. I WAS REALLY SHAKEN UP AND THOUGHT THAT WAS THE CLOSEST I HAD COME TO DEATH OR SERIO…
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I WAS IN MY 2011 FORD FUSION. I STOPPED AT A RED LIGHT. WHEN IT TURNED GREEN I GAVE IT GAS AND THE CAR STARTED TO SHAKE VIOLENTLY, THE WRENCH LIGHT CAME ON THE DASH AND WOULD NOT GO MORE THAN 2 MPH. A TRUCK ALMOST REAR-ENDED ME IN A 50 MPH ZONE. I WAS REALLY SHAKEN UP AND THOUGHT THAT WAS THE CLOSEST I HAD COME TO DEATH OR SERIOUS INJURY IN MY LIFE. WE TOOK THE CAR TO FORD AND THEY TOLD US THAT IT WAS A BAD THROTTLE BODY AND THAT IT WOULD BE AROUND $500 TO REPLACE. THEY SAID THE PART WAS ON BACK ORDER BUT COULD DO A RUSH SHIPMENT AND HAVE IT WITHIN 10 DAYS. OUR FORD HAS ALWAYS BEEN SERVICED AT THE DEALERSHIP BUT WE DECIDED TO CALL OUR MECHANIC (NON FORD) IN TOWN TO SEE IF HE COULD GET THE PART QUICKER OR CHEAPER. HE CALLED ANOTHER FORD DEALERSHIP AND WAS TOLD THAT THE THROTTLE BODY IS A HUGE PROBLEM AND THEY HAD BEEN BACK ORDERED FOR OVER 6 MONTHS BUT MORE WERE EXPECTED IN BY OCTOBER 2013. WE CHECKED ONLINE AND FOUND THAT THERE HAS BEEN PROBLEMS WITH THE FORD THROTTLE BODY FOR YEARS, AND FORD REFUSES TO DO ANYTHING ABOUT IT. I WOULD THINK FORD WOULD STAND BEHIND THEIR PRODUCTS INSTEAD OF WORRYING ABOUT PROFITS WHEN THEIR CUSTOMER'S LIVES ARE IN DANGER FROM AN INFERIOR PART. TO TOP IT OFF WE HAVE ALSO BEEN HEARING A POPPING SOUND IN THE FRONT END. WHEN WE TOOK IT INTO FORD FOR THE THROTTLE BODY PROBLEM THEY ALSO SAID THAT THE BUSHINGS IN THE FRONT END FOR THE TIE RODS AND A ARMS WERE BAD AND THAT THEY NEEDED TO BE REPLACED. WHEN I CALLED FORD THEY SAID THERE WAS NOTHING THEY COULD DO SINCE THERE WERE NOT ANY RECALLS ON THE VEHICLE. I CAN'T UNDERSTAND WHEN YOU TYPE IN FORD THROTTLE BODY IN ANY SEARCH ENGINE, IT COMES UP WITH THOUSANDS OF PEOPLE THAT ARE HAVING PROBLEMS WITH THE FORD THROTTLE BODY. NOW I TRULY KNOW THE MEANING OF FORD, FOUND ON ROAD DEAD. EITHER THE FORD VEHICLE ITSELF OR THE OCCUPANTS OF THE CAR. SHAME ON FORD FOR NOT FIXING THESE SAFETY ISSUES. *TR
NHTSA ODI #10536974
49,800 miles · Aug 20, 2013
Fuel/propulsion SystemVehicle Speed Control
THROTTLE BODY STOPPED WORKING WHILE I WAS TRAVELING DOWN THE FREEWAY. SERVICE LIGHT CAME ON AND I HAD NO POWER TO CONTINUE ON. HAD TO GET OVER THREE LANES WHILE CAR SLOWED DOWN. STOPPED OFF AT SIDE OF ROAD AND CAR IDLED VERY ROUGH. TURNED CAR OFF WAITED A MINUTE AND RESTARTED AND IT RAN FINE FOR AWHILE UNIT HAPPENED AGAIN. …
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THROTTLE BODY STOPPED WORKING WHILE I WAS TRAVELING DOWN THE FREEWAY. SERVICE LIGHT CAME ON AND I HAD NO POWER TO CONTINUE ON. HAD TO GET OVER THREE LANES WHILE CAR SLOWED DOWN. STOPPED OFF AT SIDE OF ROAD AND CAR IDLED VERY ROUGH. TURNED CAR OFF WAITED A MINUTE AND RESTARTED AND IT RAN FINE FOR AWHILE UNIT HAPPENED AGAIN. *TR
NHTSA ODI #10536356
49,000 miles · Aug 19, 2013
EngineFuel/propulsion SystemVehicle Speed Control
AFTER ACCELERATING TO 30 MY CAR LOST THE ABILITY TO USE THE FOOT PEDAL. THE ENGINE CONTINUED RUNNING BUT WAS UNABLE TO ACCELERATE. I PULLED OFF THE SIDE OF THE ROAD, SHUT THE CAR OFF WAITED A FEW MINUTES AND THEN STARTED THE CAR. IT WORKED FINE UNTIL AUGUST 15TH WHEN THE SAME THING HAPPENED 4 TIMES. ONCE WITH IN 30 MINUTES A…
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AFTER ACCELERATING TO 30 MY CAR LOST THE ABILITY TO USE THE FOOT PEDAL. THE ENGINE CONTINUED RUNNING BUT WAS UNABLE TO ACCELERATE. I PULLED OFF THE SIDE OF THE ROAD, SHUT THE CAR OFF WAITED A FEW MINUTES AND THEN STARTED THE CAR. IT WORKED FINE UNTIL AUGUST 15TH WHEN THE SAME THING HAPPENED 4 TIMES. ONCE WITH IN 30 MINUTES AT A SPEED US 40 TO 55. THE 3RD AND 4TH TIMES OCCURRED WITHIN MINUTES OF EACH OTHER AT 55 MPH IN A CONSTRUCTION ZONE. ON ALL OCCASIONS THE WRENCH LIGHT CAME ON. ON AUGUST 17TH I TOOK MY CAR TO THE DEALERSHIP AND THEY INFORMED ME THE THROTTLE BODY ASSEMBLY WAS BAD AND NEEDED REPLACED. THAT COST ME $500 OUT OF POCKET SINCE MY CAR IS OUT OF WARRANTY. *TR
NHTSA ODI #10536203
45,500 miles · Aug 15, 2013
Fuel/propulsion SystemPower Train
DRIVE OUT OF TOWN ON A SINGLE LANE ROAD GOING 55 MPH AND WITHOUT WARNING THE CAR SHOWED A WRENCH SYMBOL AND LOST ALL THROTTLE RESPONSE AT THE FOOT PEDAL. HAD TO PULL OVER ON A HIGHWAY WITHOUT A SHOULDER AND TURNED OFF THE CAR. RESTARTING THE CAR CLEARED THE WRENCH SYMBOL AND I HAD THROTTLE RESPONSE. TRIED TO DRIVE THE 10 MILE…
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DRIVE OUT OF TOWN ON A SINGLE LANE ROAD GOING 55 MPH AND WITHOUT WARNING THE CAR SHOWED A WRENCH SYMBOL AND LOST ALL THROTTLE RESPONSE AT THE FOOT PEDAL. HAD TO PULL OVER ON A HIGHWAY WITHOUT A SHOULDER AND TURNED OFF THE CAR. RESTARTING THE CAR CLEARED THE WRENCH SYMBOL AND I HAD THROTTLE RESPONSE. TRIED TO DRIVE THE 10 MILES THAT I HAD LEFT TO GET HOME AND THE ISSUE HAPPENED 4 MORE TIMES. INTERNET SEARCH POINTED TO A BAD THROTTLE BODY AND IT LOOKS LIKE A MAJOR ISSUE ON MULTIPLE FORD CARS/SUVS. FORD DEALER SHIP HAS A NEW PART NUMBER FOR THIS THROTTLE BODY WITH A 2 MONTH BACKORDER WITH AROUND 6,534 UNITS ON BACKORDER! ORDERED A NEW PART NUMBER FROM EBAY AND SEEMS TO BE WORKING. I DID THE REPLACEMENT IN 10 MINUTES, BUT HAVE READ ONLINE THAT PEOPLE ARE PAYING AROUND 500 DOLLARS AT THE DEALERSHIP TO REPLACE THIS PART. THAT ALONE SHOULD BE A LAW SUIT! I WAS LUCKY THAT THIS DID NOT CAUSE A CRASH SINCE I HAD MY KIDS IN THE CAR WITH ME WHEN THIS HAPPENED. [XXX] I HAVE THE REMOVED PART IF YOU NEED IT. *TR
NHTSA ODI #10535566
17,200 miles · Aug 14, 2013
Fuel/propulsion SystemPower Train
VEHICLE LOST POWER THREE TIMES OVER A 10-MILE STRETCH. CHECK ENGINE LIGHT CAME ON. WE CALLED AAA FOR A TOW TO THE FORD DEALERSHIP SINCE WE FELT LIKE IT WAS TOO UNSAFE TO RISK A TRIP ON THE INTERSTATE TO GET TO THE DEALERSHIP. WAS FOUND TO BE A THROTTLE BODY FAILURE. *TR
NHTSA ODI #10535329
37,000 miles · Aug 13, 2013
Fuel/propulsion SystemPower Train
ON JUNE 10, 2013 I WAS DRIVING ON A SIDE STREET AND STOPPED AT AN INTERSECTION. I WENT TO ACCELERATE TO ADVANCE INTO THE INTERSECTION AND IT WAS AS IF I HAD LOST POWER. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. THE WRENCH WAS ILLUMINATED ON THE DASH. I TURNED OFF THE CAR AND STARTED IT AND IT SEEMED FINE. A FEW WEEKS LA…
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ON JUNE 10, 2013 I WAS DRIVING ON A SIDE STREET AND STOPPED AT AN INTERSECTION. I WENT TO ACCELERATE TO ADVANCE INTO THE INTERSECTION AND IT WAS AS IF I HAD LOST POWER. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. THE WRENCH WAS ILLUMINATED ON THE DASH. I TURNED OFF THE CAR AND STARTED IT AND IT SEEMED FINE. A FEW WEEKS LATER,AROUND JULY 18TH, I WAS BACKING OUT OF MY DRIVEWAY AND THE SAME THING HAPPENED. I LIMPED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE AND IT STARTED FINE. ON AUGUST 9 I WAS ON THE HIGHWAY IN THE SLOWER SPEED LANE AND I FELT THE CAR HESITATE. IT WAS AS IF THE ENGINE WASN'T GETTING ANY GAS. THE CAR HAD ONLY ENOUGH POWER TO GET TO THE SIDE OF THE ROAD, A LOCAL FORD DEALERSHIP WAS CLOSE BY SO WE BROUGHT THE CAR THERE. WE WERE TOLD IT IS THE THROTTLE BODY AND AIR BYPASS AND THAT THE PART IS ON BACKORDER AND THEY CAN'T ESTIMATE WHEN THE PART WILL BE IN. SEARCHING THE WEB I FOUND THIS IS A KNOWN ISSUE WITH THE 2009-2011 FUSIONS AND THERE COULD BE A RECALL. THE FORD DEALERSHIP NEVER SAID A WORD ABOUT A KNOWN PROBLEM. WE HAVE ONLY OWNED THE CAR FOR A YEAR. *TR
NHTSA ODI #10535246
56,752 miles · Aug 11, 2013
Electrical SystemEngineFuel/propulsion System
I WAS DRIVING WITH MY DAUGHTERS IN THE CAR IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. I WAS TRAVELING THE SPEED LIMIT, AT OR AROUND 55 MPH, WHEN ALL OF A SUDDEN THE CAR WENT LIMP. THERE WAS NO ACCELERATION AND THE CAR IMMEDIATELY BEGAN TO COAST. A WRENCH LIGHT AND THE ENGINE LIGHT WENT ON. WITH NO ABILITY TO SPEED UP, I HAD TO NAVI…
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I WAS DRIVING WITH MY DAUGHTERS IN THE CAR IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. I WAS TRAVELING THE SPEED LIMIT, AT OR AROUND 55 MPH, WHEN ALL OF A SUDDEN THE CAR WENT LIMP. THERE WAS NO ACCELERATION AND THE CAR IMMEDIATELY BEGAN TO COAST. A WRENCH LIGHT AND THE ENGINE LIGHT WENT ON. WITH NO ABILITY TO SPEED UP, I HAD TO NAVIGATE THROUGH TWO LANES OF HIGH SPEED TRAFFIC WITH A PARALYZED CAR TO GET ME AND MY CHILDREN TO SAFETY. LUCKILY, I WAS ABLE TO DO SO. THE DEALERSHIP INFORMED ME THAT THIS DOESN'T HAPPEN VERY OFTEN, AND THAT UNFORTUNATELY, THIS REPAIR WOULD NOT BE COVERED UNDER THE POWER TRAIN. THEY ORDERED AND REPLACED THE THROTTLE BODY. UPON INVESTIGATING THIS ISSUE ONLINE, I WAS SHOCKED TO DISCOVER THAT THIS PROBLEM IS SO PREVALENT. THE FACT THAT FORD IS COVERING THIS UP AND PUSHING THE COSTS ON TO ITS CUSTOMERS IS FRUSTRATING (MORE THAN $1300 IN MY CASE), BUT THE FACT THAT THEY ARE WILLING TO RISK THE LIVES OF THESE VERY SAME CUSTOMERS IS DOWNRIGHT DISTURBING. THERE SHOULD BE AN IMMEDIATE RECALL ON ALL THE CARS AFFECTED BY THIS THROTTLE BODY ISSUE, AS WELL AS A FULL REIMBURSEMENT FOR ALL THOSE WHO HAVE HAD TO SUFFER THROUGH THIS ALREADY. *TR
NHTSA ODI #10534789
69,700 miles · Aug 10, 2013
Fuel/propulsion SystemPower TrainVehicle Speed Control
VEHICLE STALLED WITHOUT WARNING IN HEAVY TRAFFIC. PULLED OFF, RESTARTED. RESUMED NORMAL OPERATION. STALLED AGAIN. RESTARTED AGAIN. BEGAN STALLING AT LIGHTS. HAD TO TRIM GAS PEDAL WHILE STOPPED TO KEEP RUNNING. CAR STALLS ON ACCELERATION B/W 2ND AND 3RD GEAR (6 SPEED MANUAL). WHEN CAR STALLS WHILE UNDERWAY, MAJOR SHUDDER OCCURS.…
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VEHICLE STALLED WITHOUT WARNING IN HEAVY TRAFFIC. PULLED OFF, RESTARTED. RESUMED NORMAL OPERATION. STALLED AGAIN. RESTARTED AGAIN. BEGAN STALLING AT LIGHTS. HAD TO TRIM GAS PEDAL WHILE STOPPED TO KEEP RUNNING. CAR STALLS ON ACCELERATION B/W 2ND AND 3RD GEAR (6 SPEED MANUAL). WHEN CAR STALLS WHILE UNDERWAY, MAJOR SHUDDER OCCURS. HAS GONE INTO LIMP MODE BUT AFTER RESTART WILL BE NORMAL OPERATIONALLY FOR A SHORT TIME AND THEN WITHOUT WARNING CUT OUT. EXTREMELY DANGEROUS SITUATION, IN PARTICULAR WHEN ACCELERATING FROM A STOP OR INTO TRAFFIC OR IF SUCCESSFUL DOING THAT, STALLING WITHOUT WARNING AT SPEED AND WITH CARS/TRUCKS BEARING DOWN ON YOU. AT ONE OF THE ABOVE STALLS, HAD TRACTOR TRAILER BEARING DOWN ON ME WITHOUT AN ABILITY TO REMOVE THE CAR FROM ROAD IN THAT PARTICULAR AREA. THROTTLE BODY CODES P2111 AND P2112 INDICATING BAD THROTTLE BODY. VERY COMMON OCCURRENCE APPARENTLY AMONG THE 2010 THROUGH 2012 FORD FUSIONS. REQUESTING A RECALL AND REIMBURSEMENT FOR THROTTLE BODY WHICH I HAVE REPLACED. *TR
NHTSA ODI #10534624
59,800 miles · Aug 8, 2013
Fuel/propulsion SystemVehicle Speed Control
I WAS DRIVING AT HIGHWAY SPEED (70), WHEN MY CARS ACCELERATOR STOPPED RESPONDING IN THE MIDDLE OF A CURVE ON A 2 LANE RURAL HIGHWAY WITH 2 FOOT SHOULDERS. I WAS ABLE TO PULL OFF INTO THE GRASS, WHERE I REALIZE THAT MY CAR WAS IDLING ERRATICALLY. THE ACCELERATOR WOULD NOT RESPOND, SO I TURNED THE KEY OFF AND RESTARTED THE VEHIC…
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I WAS DRIVING AT HIGHWAY SPEED (70), WHEN MY CARS ACCELERATOR STOPPED RESPONDING IN THE MIDDLE OF A CURVE ON A 2 LANE RURAL HIGHWAY WITH 2 FOOT SHOULDERS. I WAS ABLE TO PULL OFF INTO THE GRASS, WHERE I REALIZE THAT MY CAR WAS IDLING ERRATICALLY. THE ACCELERATOR WOULD NOT RESPOND, SO I TURNED THE KEY OFF AND RESTARTED THE VEHICLE. IT RESUMED NORMAL OPERATION, BUT HAS SINCE HAPPENED MULTIPLE TIMES. I REGULARLY ENTER HIGH VOLUME, HIGH SPEED INTERSECTIONS, WHERE THIS COULD BE EXTREMELY DANGEROUS, IF NOT FATAL. FORD SAYS THERE IS NO RECALL, BUT I FOUND NO SMALL NUMBER OF SIMILAR COMPLAINTS AS I SEARCHED THE INTERNET. PLEASE FORCE THEM TO DO A RECALL BEFORE SOMEONE GETS KILLED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10534377
72,000 miles · Aug 5, 2013
Fuel/propulsion SystemPower TrainWheels
I WAS DOING 55 MPH AND MY CAR STALLED, THE WRENCH AND CHECK ENGINE LIGHT CAME ON THEN THE CAR STOPPED. AFTER A COUPLE ATTEMPTS THE CAR STARTED AND I WAS ALLOWED TO DRIVE ALTHOUGH I WAS SCARED AND GOT OFF THE FREEWAY. I ALSO HAVE HAD A PROBLEM WITH MY WHEELS KNOCKING WHEN I TURN LIKE ONE OF THE TIRES ARE GOING TO COME OFF. NOW I …
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I WAS DOING 55 MPH AND MY CAR STALLED, THE WRENCH AND CHECK ENGINE LIGHT CAME ON THEN THE CAR STOPPED. AFTER A COUPLE ATTEMPTS THE CAR STARTED AND I WAS ALLOWED TO DRIVE ALTHOUGH I WAS SCARED AND GOT OFF THE FREEWAY. I ALSO HAVE HAD A PROBLEM WITH MY WHEELS KNOCKING WHEN I TURN LIKE ONE OF THE TIRES ARE GOING TO COME OFF. NOW I HAVE TO REPLACE THE THROTTLE BODY! I TOOK THE CAR TO THE MECHANIC AND NOW ALL THESE THINGS HAVE TO BE FIXED AND HAVE BECOME QUITE COSTLY, NOT TO MENTION THE CAR WAS MADE TO NOT HAVE A GAS CAP? REALLY? I'M STARTING TO WONDER IF THE FORD FUSION IS THE RIGHT CAR TO HAVE AND THE SAFETY QUESTIONS ARE ALWAYS IN MY HEAD BECAUSE IF A CAR STOPS ON THE FREEWAY WHILE DOING 55 A SERIOUS ACCIDENT CAN'T BE TOO FAR BEHIND. I PRAY THESE ISSUES ALL GET ADDRESSED AND RECALLED SO NO ONE GETS KILLED! I DID RESEARCH ON THIS WEBSITE AND FOUND THAT THE SAME ISSUES HAVE HAPPENED TO MANY OTHERS BUT WHEN I CALLED FORD'S CUSTOMER RELATIONS DEPARTMENT I WAS TOLD THERE ARE NO RECALLS FOR MY VIN. I CAN'T IMAGINE I AM THE ONLY ONE HAVING THESE TROUBLING ISSUES TAKING PLACE BUT IT ONLY AFFECTED CERTAIN MODELS. SEEMS TO ME ALL FORD FUSIONS SHOULD HAVE THESE ITEMS RECALLED AND REPLACE REGARDLESS OF WHAT MODEL. I NOW HAVE TO KEEP MY RECEIPT FROM THE MECHANIC BECAUSE IT WAS NOT A FORD DEALER WHO FIXED MY CAR AND HOPE THAT THE RECALL ON THESE ISSUES WILL ALLOW ME TO GET MY HARD EARNED MONIES BACK ONE DAY SOON. FRUSTRATED FORD FUSION OWNER TO SAY THE LEAST. *TR
NHTSA ODI #10533756
Official recalls
7Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Nov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Consequence & remedy
Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Dec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
Consequence & remedy
Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA17004 · Power Steering Failure
Opened Nov 20, 2017 · Closed Feb 9, 2024
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:rack And Pinion; Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Steering:electric Power Assist System
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE14030 · Electric Power Steering Failure
Opened Oct 2, 2014 · Closed Sep 10, 2015
Status: closed (inferred from source dates) · Steering:electric Power Assist System
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (NHTSA Recall 15V-340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by NHTSA's National Center for Statistics and Analysis projected 10-year failur
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
EA12009 · Floor Mat Interference With Accelerator
Opened Dec 12, 2012 · Closed Jun 12, 2014
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Vehicle Speed Control
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
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