2007 Ford Freestyle

MY FREESTYLE HAS A PROBLEM WITH THE ENGINE SURGING / LURCHING WHILE DRIVING BOTH FORWARD OR REVERSE EVEN WHEN THE BRAKE IS APPLIED. ON 25 AUG 2009, I MADE AN APPOINTMENT WITH BEACH FORD DEALERSHIP IN VIRGINIA BEACH, VA. THE TECHNICIAN COULD NOT REPLICATE THE PROBLEMS I WAS HAVING. THE MAINTENANCE TEAM TRIED AGAIN AND CONDUCTED A "PIN POINT TEST" AND FOUND OUT THAT THE TB NEEDS TO BE REPLACED. THE DEALERSHIP ORDERED THE PART WHICH IS IN BACK ORDER UNTIL 7 DEC, 2009. *TR

MY 2007 FREESTYLE ACCELERATES WITHOUT WARNING. THIS STARTED ABOUT 2 WEEKS AGO. ON SATURDAY AUG 29, MY CAR WOULD NOT START, I TOOK IT TO THE DEALER AND WAS TOLD MY BATTERY NEEDED REPLACEMENT (AGAIN NO WARNING OF A PROBLEM) 3 DAYS LATER 9/2 WHILE BACKING UP, MY CAR SUDDENLY AND VIOLENTLY ACCELERATED AND JERKED BACKWARDS, I NEARLY HIT A CAR. I IMMEDIATELY WENT TO THE DEALER, THEY TOLD ME I NEEDED A THROTTLE BODY BUT THE PART IS ON BACK ORDER UNTIL DEC. I CALLED FORD CUSTOMER CARE AND THEY CONFIRMED THEY ARE AWARE OF THE PROBLEM AND THE "ENGINEERS ARE REDESIGNING THE PART AND THE DEC DATE IS ONLY A PROJECTION" I INQUIRED ABOUT THE DEALER GIVING ME A LOANER CAR, WAS TOLD NO, BUT I COULD RENT ONE, I TOOK MY CAR HOME, IN THE 7 MILES THAT I DROVE I HAD 3 UNEXPECTED ACCELERATIONS. THE CAR IS NOT DRIVABLE AND NOW WILL SIT IN THE GARAGE UNTIL WHO KNOWS WHEN. NOTHING HAS BEEN DONE BY FORD TO CORRECT THE IMMEDIATE SAFETY ISSUE. MY CAR ONLY HAS 44000 MILES, AND HAS HAD ALL RECOMMENDED SERVICES DONE BY THE DEALER AT THE RECOMMENDED INTERVALS. *TR

PREMATURE BRAKE WEAR - 2007 FORD FREESTYLE, OUR 2007 FREESTYLE NEEDED REAR BRAKE PADS AND ROTORS REPLACED AT ONLY 23,400 MILES. THIS CAR WAS DRIVEN MAINLY ON THE HIGHWAYS, WITH LITTLE STOP-AND-GO CITY DRIVING. WHILE NO ACCIDENT OCCURRED, PREMATURE WEAR COULD HAVE AFFECTED THE CAR'S HANDLING IN AN EMERGENCY STOP. THE DEALER AND MANUFACTURER REFUSE TO REIMBURSE ME FOR THE $400 REPLACEMENT COST. *TR

I OWN A 2007 FORD FREESTYLE ON THE 13TH OF AUGUST MY CAR STARTED TO LURCH WHILE DRIVING & THEN THE WRENCH LIGHT CAME ON, DROVE CAR TO REPAIR CENTER MECHANIC CAME OUT AND LOOKED AT THE CAR, MECHANIC HAD HIS FOOT ON THE BRAKE PUT THE CAR IN GEAR & ENGINE WOULD REV WITH OUT GAS PEDAL BEING TOUCHED & CAR WOULD LURCH, REPAIR SHOP KEPT CAR TO SO THEY COULD HOOK IT UP TO THE COMPUTER & RUN THEIR TEST, NEXT DAY THE CALLED & SAID IT WAS THE THROTTLE BODY (PART # IS 5F9Z-9E926-B) & SAID THEY COULD ORDER THE PART EXPEDITED AND HAVE IT IN 1-2 BUSINESS DAYS, THAT WAS THE 14TH OF AUGUST, AFTER THE 18TH THE SERVICE MANAGER STARTED CHECKING ON THE PART TODAY IS THE 24TH AND WE STILL HAVE NO RESPONSE FROM FORD AS TO WHEN PART WILL BE AVAILABLE, AS PART IS ON BACK ORDER, HAVE LOOKED ONLINE & THERE SEAM TO BE SEVERAL COMPLAINTS ABOUT THIS THROTTLE BODY PART NOT WORKING RIGHT & PEOPLE HAVING WORSE DRIVING EXPERIENCES THEN I HAD. *TR

AT A STOP LIGHT IN HEAVY TRAFFIC WITH BRAKE DEPRESSED, MY VEHICLE STARTED TO REV UP VERY HIGH AND THEN STALLED. THIS CONTINUED TO DO THIS EXCESSIVELY UNTIL I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THE WRENCH LIGHT CAME ON ONLY AFTER THE PROBLEM HAD OCCURRED. I FELT AS THOUGH THE CAR WAS OUT OF CONTROL LIKE IT WAS GOING TO TAKE OFF WITH MY FOOT ON THE BRAKE. I WAS AFRAID THAT MY CAR WAS GOING TO HIT ANOTHER CAR. EVERYONE AROUND WAS STARRING AT ME LIKE I WAS SOME CRAZY DRIVER! AFTER HELP ARRIVED, WE TOOK TO THE NEAREST DEALERSHIP AND WAS TOLD THAT IT NEEDED A NEW ELECTRONIC THROTTLE BODY WHICH WOULD NOT BE COVERED UNDER MY POWERTRAIN WARRANTY. AFTER RESEARCH, I FOUND THAT FORD HAD ISSUED A TSB FOR THIS MATTER AND IS FULLY AWARE OF THIS PROBLEM BUT HAS FAILED TO ISSUE A RECALL OR PAY FOR THIS DEFECTED PART. THE TSB NUMBER IS 06-21-1. STILL THE DEALERSHIP REFUSED TO COVER THIS REPAIR WHICH WILL BE $691 PLUS THE $85 INSPECTION FEE. I FOUND THAT THIS IS A VERY COMMON PROBLEM IN THE FORD FREESTYLES AND THIS IS HAPPENING TO MANY MORE FORD OWNERS OUT THERE. THE PART IS GOING TO TAKE AT LEAST A MONTH TO GET. FORD SAYS IT IS ON BACKORDER. WORST OF ALL, THE DEALERSHIP TOLD ME THAT MY CAR SHOULD BE DRIVABLE UNTIL THEN!!!! MY CAR HAS LESS THAN $50,000 MILES ON IT AND IT IS ABSOLUTELY RIDICULOUS THAT FORD WILL NOT OWN UP TO THIS. I DEFINITELY FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND CONTINUING TO DRIVE THE CAR WILL PUT ME AND MY FAMILY AND PERHAPS OTHERS IN HARMS WAY. *TR

PREMATURE WEAR OF REAR BRAKE PADS ON FORD FREESTYLE. FIRST INCIDENT APPROX. MAY OF 2008 WITH 18,700 MILES. SECOND INCIDENT AUG. 9, 2009 WITH 35,390 MILES. BOTH TIMES HAD TO GET NEW PADS AND ROTORS AND NOT UNDER WARRANTY. FIRST TIME THEY DID REPLACE FOR FREE EVEN THOUGH THEY MADE IT CLEAR IT WAS OUT OF WARRANTY. SECOND TIME REPLACED AND CHARGED ME FOR PARTS ONLY. AFTER RESEARCHING THIS I FOUND IT WAS AN ONGOING PROBLEM SINCE THE INTRODUCTION OF THE FREESTYLE IN 2005. IN FACT I FOUND A LETTER FROM THE DIRECTOR OF SERVICE ENGINEERING OPERATIONS SENT TO ALL FORD DEALERS ON JULY 3,2007. THEY WERE BLAMING THE ISSUE ON "DIRECT EXPOSURE TO MOISTURE FOR AN EXTENDED PERIOD THAT MAY HAVE CAUSED THE PADS TO "SWELL" AND CREATE SLIGHT DRAG CONDITIONS." OBVIOUSLY THIS IS NOT THE CASE. I HAVE READ NUMEROUS REPORTS FROM OWNERS WHO HAVE REPLACED REAR PADS AND ROTORS SEVERAL TIMES AND NOT YET HAD THE FRONT BRAKES FAIL. SEEMS TO ME TO BE A MECHANICAL PROBLEM THAT FORD DOES NOT WANT TO ADDRESS BY FIXING THE PROBLEM CAUSING THIS ISSUE. *TR

CAR ACCELERATED IN REVERSE ALMOST HITTING THE VEHICLE BEHIND THE CAR. THIS HAS HAPPENED A FEW OTHER TIMES. ALSO IN FORWARD. A WARNING LIGHT CAME ON AND I DROVE DIRECTLY TO THE DEALER. THEY SAID IT NEEDED A NEW THROTTLE BODY PART, BUT WON'T BE AVAILABLE UNTIL DECEMBER!! CAR IS NOT DRIVABLE AND IS SITTING AT THE DEALERS SERVICE CENTER. *TR

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE GAUGES AND WARNING INDICATORS, INCLUDING THE SPEEDOMETER AND ODOMETER, HAVE COMPLETELY FAILED ON THE INSTRUMENT PANEL. ALL OF THE LIGHTS ARE ILLUMINATED, EVEN IF THERE ARE NO FAILURES. AS A RESULT, HE IS UNABLE TO DETERMINE HOW MUCH FUEL IS IN THE VEHICLE OR HOW FAST HE IS TRAVELING. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS ON THE SAME DEFECT AND BELIEVES THAT A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 08/28/09. *LJ UPDATED 08/31/09.*JB

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE CONTACT SLOWLY DEPRESSED THE BRAKE PEDAL, THE VEHICLE WOULD LUNGE FORWARD UNEXPECTEDLY AT LEAST A FOOT, AS IF SHE SLAMMED ON THE BRAKES. THE "WRENCH" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE DRIVING OVER 50 MPH, THE RPMS WOULD INCREASE AND THE VEHICLE WOULD NOT GAIN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND AFFECTED THE POWERTRAIN, WHICH HER WARRANTY WOULD NOT COVER. THE DEALER RESET THE VEHICLE CODES TO CLEAR THE "WRENCH" WARNING INDICATOR. THE REPAIR COST WAS ESTIMATED AT $655, WHICH WOULD BE AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 64,742.