2007 Ford Freestyle

STARTED NOTICING THAT THE VEHICLE WOULD SUDDENLY SURGE IN ACCELERATION ON ITS OWN WHEN PARKING OR BACKING OUT OF PARKING SPACES. THE FAILURE STARTED OUT AS BARELY NOTICEABLE TO A CONSTANT AND EVER INCREASING SURGE AND ARE CONSTANTLY GETTING WORSE. AFTER AVOIDING SEVERAL "NEAR CRASH INCIDENTS" I TOLD MY WIFE TO HAVE THE VEHICLE CHECKED. TOOK VEHICLE TO FORD GARAGE FOR REPAIRS. REPAIR COST WAS QUOTED AS $500 AND SOME ODD DOLLARS FOR THE PART (ELECTRONIC THROTTLE LINKAGE) WITH COST OF LABOR TO REMOVE AND REPLACE LINKAGE TO BE ADDITIONAL. FORD DEALER INFORMED ME THAT DELIVER OF LINKAGE TO THEIR FACILITY WOULD BE APPROXIMATELY 13AUGUST2010 AT THE EARLIEST. I ASKED ABOUT LOCATING AND HAVE SHIPPED "OVER NIGHT" EXPRESS THE LINKAGE INSTEAD OF WAITING 2 TO 3 WEEKS. DEALER INFORMED ME THAT THEY WOULD CHECK WITH OTHER DEALERS AND IF THEY HAD THE PART THEY WOULD GET IT AND WOULD COST ME EXTRA SINCE THEY WERE NOT GETTING IT FROM FORD! *TR

MY 2007 FORD FREESTYLE LIMITED EXPERIENCED UNEXPECTED SURGING FORWARD AND SURGING WHILE IN REVERSE. INCIDENT HAPPENED TWICE IN THE SAME DAY. WARNING LIGHTS CAME ON. CAR WAS TAKEN TO LOCAL FORD DEALERSHIP FOR EVALUATION. DIAGNOSTICS INDICATED THAT THE THROTTLE BODY WAS BAD AND NEEDED REPLACED. WE WERE INFORMED THAT THERE WAS A NATIONAL SHORTAGE OF REPLACEMENT THROTTLE BODY ASSEMBLIES FOR THIS MODEL AND THAT THE PART WAS ON BACK ORDER. ESTIMATED TIME FRAME THE DEALERSHIP EXPECTED THE PART WAS MID AUGUST. A GENERAL INTERNET SEARCH REVEALED MANY SIMILAR STORIES OF FORD FREESTYLE OWNERS WITH SIMILAR YEAR CARS WITH SIMILAR MILEAGE I SUGGEST AN INVESTIGATION BE CONDUCTED INTO WHY THERE IS A SHORTAGE OF THIS PART IE TO MANY SIMILAR MODEL CARS WITH FAULTY PARTS TO KEEP UP WITH DEMAND. THIS POSES AS SAFETY CONCERN FOR MY FAMILY AS UNEXPECTED SURGES COULD LEAD TO FATAL ACCIDENTS. *TR

BEGINNING IN JULY 2008, I HAVE TAKEN MY 2007 FORD FREESTYLE TO THE DEALERSHIP FOR THE SAME PROBLEM FOUR SEPARATE TIMES. THE ISSUE IS THAT THE VEHICLE SURGES/LUNGES WHEN THE BRAKE IS ENGAGED. THIS SURGE/LUNGE HAPPENS IN DRIVE AND REVERSE AND IT IS RANDOM. EXPERIENCES: 1. AT A STOP LIGHT, CAR SURGES FORWARD. A FRIEND OF MINE BORROWED MY CAR TO PICK UP OUR KIDS AT SCHOOL, EVEN KNOWING OF THE PROBLEM, HE ENDED UP IN THE MIDDLE OF THE INTERSECTION, 2. IN A DRIVE THRU, THE CAR SURGES FORWARD, 3. IN THE MORNING I OPEN THE GARAGE DOOR, START THE CAR, PUT IT IN REVERSE, TAKE MY FOOT OFF THE BRAKE AND IT SHOOTS BACKWARDS. THE FIRST TWO TIMES THE DEALER COULD NOT RECREATE THE PROBLEM. THE THIRD TIME THEY WERE ABLE TO RECREATE/EXPERIENCE THE ISSUE AND INFORMED ME THAT THE THROTTLE BODY IS WHERE THE ISSUE IS ORIGINATING AND THAT THE VALVE WAS STICKY. SO THEY CLEANED IT AND SENT ME HOME. I HAVE BEEN HAVING THE SAME ISSUE AGAIN AND IT IS GETTING WORSE. SO I TOOK MY FREESTYLE TO THE DEALER AND THEY INFORMED ME IT IS INDEED THE THROTTLE BODY AND THAT IT IS A ONE PIECE UNIT AND THE COMPONENTS ARE NOT WORKING TOGETHER, THAT IS WHAT IS CAUSING THE ISSUE. THEY DID SAY THAT THE PART WOULD HAVE TO BE REPLACED FOR $570.00, UNFORTUNATELY THE PART WILL NOT BE AVAILABLE UNTIL MID AUGUST; UNFORTUNATELY, THAT IS THE DATE FOR THE OTHER UNITS THEY HAD ORDERED FOR OTHER CARS WITH THE SAME ISSUE. THEY ARE NOT SURE IF THEY WILL COVER THE COST SINCE THE VEHICLE WARRANTY IS EXPIRED! MY CONCERN IS THAT THIS IS A SAFETY ISSUE, SOMEONE COULD SERIOUSLY BE INJURED. MY 6 YEAR OLD SON, ONCE CAME TO GREET ME AS I WAS PULLING INTO THE GARAGE WHEN I ARRIVED HOME FROM WORK AND THE CAR SURGED FORWARD. THANK THE LORD I AM AWARE OF THIS ISSUE AND WAS READY FOR IT TO DO JUST THAT, SO I WAS ABLE TO STOP THE VEHICLE BEFORE IT HIT HIM. I AM AFRAID THAT IT WILL TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE FORD DOES SOMETHING ABOUT THIS ISSUE. AND I DO MEAN FORD MOTOR COMPANY, NOT THE DEALER. *TR

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHEN SHIFTING IN EITHER REVERSE OR DRIVE, THE VEHICLE WOULD SPORADICALLY ACCELERATE OR STALL WITHOUT WARNING. ON A LATER DATE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DIAGNOSED LOCATED THE FAILURE AT THE THROTTLE BODY, BUT STATED THE PART WOULD NOT BE AVAILABLE FOR ONE MONTH. THE MANUFACTURER WAS CONTACTED THEY ADVISED THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 49,005.

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE ENTERING A RESIDENTIAL GARAGE AT 2 MPH, THE VEHICLE ABNORMALLY ACCELERATED AND SHE CRASHED INTO THE REAR WALL OF THE GARAGE OF THE RESIDENCE. THERE WAS SUBSTANTIAL DAMAGE DONE TO THE INTERIOR OF THE HOME AND THE CONTACT BARELY MISSED HITTING THE RETAINING WALL. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE THROTTLE BODY WAS CAUSING THE FAILURE. THE VEHICLE REPAIRED AT A COST OF $854.00. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE IS 50,000. UPDATED 10/15/10 BF UPDATED 10/19/10*JB

WE OWN A 2007 FORD FREESTYLE. TWO WEEKS AGO, MY HUSBAND PUT THE VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPACE AND THE ENGINE ACCELERATED. HE HAD HIS FOOT ON THE BRAKE AT THE TIME. AFTER THAT HAPPENED, THE VEHICLE LOST POWER AND HE HAD TO TURN THE VEHICLE OFF AND RESTART. WHEN HE RESTARTED, THE ENGINE WOULD NOT SHIFT CORRECTLY AND THE WRENCH LIGHT WAS ON. WE DROVE APPROXIMATELY 2 MILES TO OUR DESTINATION AND TURNED THE VEHICLE OFF. WHEN WE RESTARTED IT TO LEAVE, THE WRENCH LIGHT WAS OFF AND THE VEHICLE DROVE NORMALLY ON THE DRIVE HOME (APPROXIMATELY 10 MILES). WE ONLY DROVE THE VEHICLE TWICE BETWEEN THAT TIME AND YESTERDAY, WHEN I WAS BACKING OUT OF THE GARAGE AND THE ENGINE ACCELERATED EACH TIME I WOULD START TO EASE MY FOOT OFF THE BRAKE. THIS HAPPENED 3 TIMES UNTIL I GOT OUT OF THE DRIVEWAY. WHEN I PUT THE VEHICLE IN DRIVE, THERE WERE NO FURTHER PROBLEMS. I HAVE NOT TAKEN VEHICLE TO A DEALERSHIP FOR DIAGNOSIS, BUT YESTERDAY I CALLED 2 DIFFERENT DEALERSHIPS TO SEE IF I COULD GET INFORMATION. BOTH OF THEM SAID THAT IT HAS THE SYMPTOMS OF A THROTTLE BODY ISSUE, AND THIS PART IS ON A NATIONAL BACKORDER! IF THAT IS THE CASE, THIS MUST BE A MASSIVE PROBLEM. WHEN THE FIRST BATCH OF THIS PART ARE RELEASED, THEY WILL GO TO CONSUMERS WHO HAVE ALREADY HAD THEIR VEHICLE INTO A DEALERSHIP FOR DIAGNOSIS. IT WAS RECOMMENDED THAT I LEAVE MY CAR AT A DEALERSHIP AND THEY WOULD HAVE TO TRY TO MAKE THE VEHICLE DUPLICATE THE PROBLEM TO GET AN ACCURATE DIAGNOSIS. THEN IS WOULD STILL BE ANOTHER 2 - 3 MONTHS TO GET MY VEHICLE REPAIRED. I AM AFRAID TO DRIVE MY VEHICLE WHILE WAITING FOR A PART. *TR

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WAS ENTERING A PARKING SPACE AT A RELATIVELY LOW, UNKNOWN SPEED. SHE DEPRESSED THE BRAKES AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE THEN ACCELERATED FORWARD BEFORE INDEPENDENTLY STOPPING. THE DEALER ADVISED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE DEALER ADVISED THAT ALTHOUGH THE FAILURE WAS COMMON, THERE WAS NOT A RECALL. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,600.

FIRST: I DRIVE A 2007 FORD FREESTYLE . VIN # 1 SECOND: I HAVE HAD A PROBLEM WITH CAR SURGING FORWARD AFTER ONLY A FEW MONTHS OF OWNERSHIP. TOOK THE CAR INTO LOCAL FORD DEALER TO TELL THEM THE PROBLEM IN 08 AND THEY COULDN'T GET THE PROBLEM TO OCCUR WHILE DRIVING. TOOK IT BACK IN 09 AGAIN WITH SAME PROBLEM HAPPENING A LITTLE STRONGER FORWARD...STRONG SURGE FROM REVERSE TO DRIVE AS WELL AS JUST STARTING OFF FROM STOP SIGN OR RED LIGHT. BOTH OF THESE VISITS WERE WHILE MY CAR WAS IN WARRANTY!!!!! LAST WEEK WHILE HAVING A PASSENGER IN MY CAR MY CAR PULLED ME ,WITH FOOT ON BRAKE INTO AN INTERSECTION. NO ACCIDENT...ONLY SCARED. WHILE DRIVING TO DEALERSHIP AC WENT OUT. LIKE AN ELECTRICAL SURGE...ALL ODOMETERS TAPPED OUT. CAR CONTINUED TO RUN...LEFT AT DEALERSHIP FOR THE WEEKEND FOR THEM TO TELL ME THAT IT WAS THE THROTTLE BODY, WHICH IS ON BACKORDER FOR 3 WEEKS. ALSO TOLD THAT THERE WAS NOTHING THEY COULD DO FOR ME EVEN THOUGH I HAD TAKEN IT IN 3 TIMES FOR THE SAME PROBLEM...2 OF WHICH WERE WHILE IN WARRANTY! THAT AFTERNOON WHILE PULLING INTO WALGREEN, WITH MY FOOT ON THE BRAKE, IT PULLED ME UP ON A CURB...WHEN I BACKED OUT TO LEAVE FROM REVERSE TO DRIVE THE ODOMETERS TAPPED OUT AND THE CAR SHUT OFF COMPLETELY!!! WITH THE WRENCH LIT UP. STARTED CAR IN THE MIDDLE OF THE PARKING LOT....NO PROBLEM STARTING. POWER STEERING FELT SLUGGISH. DROVE BACK TO MY OFFICE. CALLED FORD CORPORATE TO BE TOLD THE SAME THING THAT THERE IS NOTHING THEY COULD DO AS WELL. I HAVE READ ON-LINE THAT THERE ARE TONS OF ISSUES WITH THIS THROTTLE BODY AND OBVIOUSLY FORD DOESN'T CARE THAT IT IS NOT ONLY A PROBLEM BUT A SAFETY ISSUE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FILED A FORMAL COMPLAINT WITH FORD AND THE REFERENCE # IS [XXX] . THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE LURCHES/REVS/ACCELERATES WHEN THE GAS PEDAL IS NOT BEING TOUCHED. IT IS MOST NOTABLE WHEN IDLING, WHILE PARKING OR AT VERY LOW SPEED. WE ARE FEARFUL THAT THIS ACCELERATION WILL CAUSE THE VEHICLE TO HIT ANOTHER VEHICLE IN A PARKING LOT OR THAT THE PROBLEM WILL START OCCURRING AT OTHER TIMES. FROM READING VARIOUS ONLINE BULLETIN BOARDS AND NHTSA COMPLAINTS IT SOUNDS LIKE THIS IS A WELL-KNOWN PROBLEM WITH THE THROTTLE BODY IN THESE VEHICLES AND I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. *TR