NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
893 reports56,700 miles · Aug 23, 2010
Vehicle Speed Control
I HAVE A 2007 FORD FREESTYLE. MY CAR SURGED FORWARD TWICE ALMOST STRIKING KIDS (I WAS IN A SCHOOL PARKING LOT), THEN DIED. A WARNING LIGHT POPPED UP ON THE DASH. APPARENTLY IT IS THE THROTTLE BODY. I CAN SEE FROM WEBSITES THIS IS A VERY COMMON PROBLEM AND AN EXTREME SAFETY ISSUE. FORD IS NOT STANDING BEHIND THIS PRODUCT EVE…
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I HAVE A 2007 FORD FREESTYLE. MY CAR SURGED FORWARD TWICE ALMOST STRIKING KIDS (I WAS IN A SCHOOL PARKING LOT), THEN DIED. A WARNING LIGHT POPPED UP ON THE DASH. APPARENTLY IT IS THE THROTTLE BODY. I CAN SEE FROM WEBSITES THIS IS A VERY COMMON PROBLEM AND AN EXTREME SAFETY ISSUE. FORD IS NOT STANDING BEHIND THIS PRODUCT EVEN THOUGH MY CAR IS STILL UNDER ITS EXTENDED WARRANTY. PLEASE CONSIDER A RECALL AS THIS IS A PREVALENT PROBLEM WITH AN EXTREME SAFETY RISK. I AM SIMPLY THANKFUL I DIDN'T HIT ANY KIDS... *TR
NHTSA ODI #10351302
Mileage unknown · Aug 23, 2010
Power Train
I HAVE A 2007 FORD FREESTYLE THAT "SURGES" WHEN IT IS PUT INTO REVERSE OR INTO DRIVE, THIS OCCURS ON A DAILY BASIS. IT IS A VERY DANGEROUS SITUATION. I HAVE 2 SMALL CHILDREN & THIS MAKES ME FEEL VERY UNSAFE. AFTER TAKING IT TO THE FORD DEALERSHIP TO SEE WHAT THE PROBLEM WAS IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED REP…
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I HAVE A 2007 FORD FREESTYLE THAT "SURGES" WHEN IT IS PUT INTO REVERSE OR INTO DRIVE, THIS OCCURS ON A DAILY BASIS. IT IS A VERY DANGEROUS SITUATION. I HAVE 2 SMALL CHILDREN & THIS MAKES ME FEEL VERY UNSAFE. AFTER TAKING IT TO THE FORD DEALERSHIP TO SEE WHAT THE PROBLEM WAS IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED REPLACING. THERE HAPPENED TO BE A CAR EXACTLY LIKE MINE IN THEIR SHOP HAVING THE EXACT SAME REPAIR. I DID SOME RESEARCH & FOUND THAT THIS SEEMS TO BE A UNIVERSAL PROBLEM WITH THIS VEHICLE. *TR
NHTSA ODI #10351271
97,200 miles · Aug 23, 2010
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS SITTING AT A COMPLETE STOP WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO IMMEDIATELY STOP THE ACCELERATION BY APPLYING ABRUPT PRESSURE TO THE BRAKE PEDAL AND SHIFTING INTO PARK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEA…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS SITTING AT A COMPLETE STOP WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO IMMEDIATELY STOP THE ACCELERATION BY APPLYING ABRUPT PRESSURE TO THE BRAKE PEDAL AND SHIFTING INTO PARK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,200 AND THE CURRENT MILEAGE WAS 97,251.
NHTSA ODI #10351246
85,037 miles · Aug 22, 2010
Vehicle Speed Control
I HAVE A 2007 FORD FREESTYLE THAT HAS BEEN ACCELERATING ON ITS OWN. WHEN THE CAR IS PUT IN DRIVE AND OR REVERSE, THE CAR LUNGES OUT WITHOUT THE ACCELERATOR BEING PUSHED. AT TIMES THE WRENCH LIGHT COMES ON AND THE CAR FEELS AS THOUGH IT HAS NO POWER. I TOOK THE CAR TO THE MECHANIC ON 8/20/10 AND HE ADVISED ME THAT IT WAS THE T…
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I HAVE A 2007 FORD FREESTYLE THAT HAS BEEN ACCELERATING ON ITS OWN. WHEN THE CAR IS PUT IN DRIVE AND OR REVERSE, THE CAR LUNGES OUT WITHOUT THE ACCELERATOR BEING PUSHED. AT TIMES THE WRENCH LIGHT COMES ON AND THE CAR FEELS AS THOUGH IT HAS NO POWER. I TOOK THE CAR TO THE MECHANIC ON 8/20/10 AND HE ADVISED ME THAT IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. I HAVE THREE CHILDREN AND THIS IS OUR FAMILY CAR, AND AT THIS POINT IT FEELS LIKE I AM PUTTING THEM IN HARMS WAY WHEN THE CAR DOES THIS ON ITS OWN. PLEASE HELP!!! I KNOW THAT I AM NOT ALONE ON THIS MATTER. *TR
NHTSA ODI #10351168
100,000 miles · Aug 21, 2010
Service Brakes, Electric
2007 FORD FREESTYLE SURGING AT IDLE. HAS HAPPENED 5 OR 6 TIMES LATELY. HAVE HAD TWO MANY PROBLEMS WITH THIS CAR AND CAN NOT AFFORD TO KEEP FIXING. *TR
NHTSA ODI #10351099
85,000 miles · Aug 21, 2010
Fuel System, Other
I HAVE A 2007 FORD FREESTYLE SEL WITH APPROX 91,000 ODOMETER READING. OVER THE PAST 3-4 MONTHS WE HAVE NOTICED THE CAR SURGING AND LURCHING FORWARD AFTER COMING TO A COMPLETE STOP AND WITHOUT ANY DEPRESSION OF THE GAS PEDAL WHATSOEVER. SEVERAL TIMES WE HAVE ALMOST COLLIDED WITH VEHICLES IN FRONT OF US AT INTERSECTIONS. WE HAV…
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I HAVE A 2007 FORD FREESTYLE SEL WITH APPROX 91,000 ODOMETER READING. OVER THE PAST 3-4 MONTHS WE HAVE NOTICED THE CAR SURGING AND LURCHING FORWARD AFTER COMING TO A COMPLETE STOP AND WITHOUT ANY DEPRESSION OF THE GAS PEDAL WHATSOEVER. SEVERAL TIMES WE HAVE ALMOST COLLIDED WITH VEHICLES IN FRONT OF US AT INTERSECTIONS. WE HAVE DEFINITELY LEARNED TO "COVER THE BRAKE" AT INTERSECTIONS. THIS ALSO HAPPENS WHEN THE CAR IS IN REVERSE BACKING OUT OF THE DRIVEWAY, FOR INSTANCE, AND STOPPING TO SHIFT INTO DRIVE. THE CAR WILL SURGE OR LURCH BACKWARDS AND IF YOU ARE NOT COVERING THE BRAKE WHILE IN DRIVE OR REVERSE, THE CAR WILL ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. THIS HAPPENS EVERY DAY NOW APPROXIMATELY 5-10 TIMES. I TOOK THE VEHICLE TO BOB MOORE FORD IN OKLAHOMA CITY AND THE MECHANIC DIAGNOSED THIS PROBLEM AS A BAD THROTTLE BODY. FROM MY RESEARCH, THIS IS A WIDESPREAD PROBLEM WITH THIS MAKE & MODEL VEHICLE. I BELIEVE THIS PROBLEM MAY VERY WELL LEAD TO A SERIOUS TRAGEDY IF THIS COMMON PROBLEM IS NOT RECALLED. THE PART FOR MY VEHICLE THAT WAS ORDERED ON AUG, 11TH IS NOT UNDER WARRANTY BUT ON BACK ORDER. BOB MOORE FORD CONTACTED ME ON 8/21/10 TO ADVISE ME THAT THEY COULD NOT GET A SHIPMENT OF THIS PART DUE TO IT BEING BACK LOGGED AND THAT THEY WERE NOT SLATED TO GET THE PART UNTIL THE END OF AUGUST. *TR
NHTSA ODI #10351049
59,000 miles · Aug 19, 2010
Power Train
MY CAR LUNGES FORWARD OR BACKWARDS EVEN IF THE BRAKE IS FIRMLY ENGAGED. IT IS EVEN WORSE IF THE CAR HAS BEEN IDLE FOR A FEW MINUTES. IT WILL THROW A WRENCH IN THE WARNING LIGHT ON THE DASH, STALL OUT AND I HAVE TO TURN THE CAR OFF THEN ON AGAIN. IT SEEMS TO BE WORSE IF IT'S HOT OUTSIDE. THIS CAR IS VERY DANGEROUS. YOU HAVE …
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MY CAR LUNGES FORWARD OR BACKWARDS EVEN IF THE BRAKE IS FIRMLY ENGAGED. IT IS EVEN WORSE IF THE CAR HAS BEEN IDLE FOR A FEW MINUTES. IT WILL THROW A WRENCH IN THE WARNING LIGHT ON THE DASH, STALL OUT AND I HAVE TO TURN THE CAR OFF THEN ON AGAIN. IT SEEMS TO BE WORSE IF IT'S HOT OUTSIDE. THIS CAR IS VERY DANGEROUS. YOU HAVE NO CONTROL OVER IT LUNGING FORWARD. THERE NEEDS TO BE A RECALL ON THIS. THERE ARE NUMEROUS COMPLAINTS ALL OVER THE INTERNET AND ON HERE. *TR
NHTSA ODI #10350530
73,000 miles · Aug 19, 2010
Power Train
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHEN SHIFTING INTO FIRST GEAR AT 25 MPH OR MORE, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITH THE BRAKES DEPRESSED. THE FAILURE WOULD ALSO OCCUR WHEN DRIVING AT LOW SPEEDS. IN ADDITION, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE DEALER DIAGNOSED THE …
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHEN SHIFTING INTO FIRST GEAR AT 25 MPH OR MORE, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITH THE BRAKES DEPRESSED. THE FAILURE WOULD ALSO OCCUR WHEN DRIVING AT LOW SPEEDS. IN ADDITION, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE DEALER DIAGNOSED THE FAILURE WITHIN THE TRANSMISSION AND ADVISED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,000.
NHTSA ODI #10350523
33,000 miles · Aug 18, 2010
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN DRIVING AT SPEEDS AS LOW AS 10 MPH OR WHEN APPLYING THE BRAKES AT LOW SPEEDS, THE VEHICLE WOULD ABNORMALLY ACCELERATE. THE CONTACT WOULD ABRUPTLY DEPRESS THE BRAKES TO STOP THE UNINTENDED ACCELERATION AND WHEN DOING SO, THE VEHICLE WOULD STALL. THE DEALER …
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN DRIVING AT SPEEDS AS LOW AS 10 MPH OR WHEN APPLYING THE BRAKES AT LOW SPEEDS, THE VEHICLE WOULD ABNORMALLY ACCELERATE. THE CONTACT WOULD ABRUPTLY DEPRESS THE BRAKES TO STOP THE UNINTENDED ACCELERATION AND WHEN DOING SO, THE VEHICLE WOULD STALL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME AND WAS TAKEN BACK TO THE DEALER WHERE HE WAS ADVISED THAT THE THROTTLE BODY WOULD NEED REPLACING. THE THROTTLE BODY WAS REPLACED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 55,000.
NHTSA ODI #10350415
60,000 miles · Aug 18, 2010
Engine And Engine CoolingVehicle Speed Control
MY 2007 FORD FREESTYLE HAS HAD SEVERAL PROBLEMS THIS SUMMER THAT APPEAR TO BE OCCURRING FREQUENTLY ALL OVER THE UNITED STATES. OUR FREESTYLE HAS JUST OVER 60,000 MILES ON IT. A MONTH AGO, WE HAD TO REPLACE THE AIR COMPRESSOR. THEN THE CAR BEGAN LURCHING AND ONE DAY KEPT DYING AS THE CHECK ENGINE LIGHT CAME ON. RIGHT NOW, IT HAS…
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MY 2007 FORD FREESTYLE HAS HAD SEVERAL PROBLEMS THIS SUMMER THAT APPEAR TO BE OCCURRING FREQUENTLY ALL OVER THE UNITED STATES. OUR FREESTYLE HAS JUST OVER 60,000 MILES ON IT. A MONTH AGO, WE HAD TO REPLACE THE AIR COMPRESSOR. THEN THE CAR BEGAN LURCHING AND ONE DAY KEPT DYING AS THE CHECK ENGINE LIGHT CAME ON. RIGHT NOW, IT HAS BEEN AT THE DEALERSHIP FOR 2 WEEKS AWAITING A THROTTLE BODY SENSOR WHICH IS ON BACKORDER SINCE SO MANY OF THESE MODELS HAVE THIS PROBLEM. CLEARLY FORD NEEDS TO RECALL THIS MODEL AND QUICKLY FIND REPLACEMENT PARTS FOR THESE VEHICLES. *TR
NHTSA ODI #10350366
NHTSA investigations
2PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO