NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
893 reportsMileage unknown · Jun 14, 2011
Power TrainVehicle Speed Control
MY 2007 FORD FREESTYLE SOMETIMES LURCHES WHEN I PUT IT IN DRIVE, REVERSE OR PARK, QUITS SOMETIMES WHEN I'M BACKING UP OR PULLING OUT OF A PARKING SPOT AND ALSO SURGES SOMETIMES WHEN I ACCELERATE. THE WRENCH LIGHT WILL COME ON, BUT USUALLY GOES OFF WHEN I TURN THE CAR OFF AND THEN RESTART IT. THE CHECK ENGINE LIGHT WILL COME ON A…
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MY 2007 FORD FREESTYLE SOMETIMES LURCHES WHEN I PUT IT IN DRIVE, REVERSE OR PARK, QUITS SOMETIMES WHEN I'M BACKING UP OR PULLING OUT OF A PARKING SPOT AND ALSO SURGES SOMETIMES WHEN I ACCELERATE. THE WRENCH LIGHT WILL COME ON, BUT USUALLY GOES OFF WHEN I TURN THE CAR OFF AND THEN RESTART IT. THE CHECK ENGINE LIGHT WILL COME ON AND SOMETIMES IT GOES OFF AFTER A FEW MINUTES, BUT OTHER TIMES IT STAYS ON FOR LONG PERIODS OF TIME EVEN IF I TURN THE CAR OFF AND RESTART IT. THIS PROBLEM STARTED LAST JUNE AND I TOOK THE CAR TO A FORD DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. I DIDN'T HAVE TOO MUCH OF A PROBLEM OVER THE WINTER, BUT THE PROBLEM HAS RETURNED WITH THE WARMER TEMPERATURES AND IS GETTING WORSE. THE PROBLEM IS DEFINITELY WORSE WHEN THE AIR CONDITIONER IS ON AND I CAN ALMOST COUNT ON HAVING A PROBLEM AFTER THE CAR HAS IDLED FOR A FEW MINUTES. *TR
NHTSA ODI #10406881
79,000 miles · Jun 14, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE PARKED, THE CONTACT SWITCHED THE GEAR SHIFTER TO REVERSE WHILE DEPRESSING THE BRAKE PEDAL AND THE VEHICLE LUNGED BACKWARD. THERE WAS AN INVESTIGATION OPEN UNDER NHTSA ACTION NUMBER: PE11018 (VEHICLE SPEED CONTROL) WHICH COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE PARKED, THE CONTACT SWITCHED THE GEAR SHIFTER TO REVERSE WHILE DEPRESSING THE BRAKE PEDAL AND THE VEHICLE LUNGED BACKWARD. THERE WAS AN INVESTIGATION OPEN UNDER NHTSA ACTION NUMBER: PE11018 (VEHICLE SPEED CONTROL) WHICH COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 07/21/11 *BF UPDATED 07/28/11
NHTSA ODI #10406275
Mileage unknown · Jun 13, 2011
Power Train
I AM FILING A COMPLAINT AGAINST THE FORD "FREESTYLE" MODEL YR. 2007. I PURCHASED THE CAR IN DECEMBER 2009 FROM A REPUTABLE USED CAR DEALERSHIP. I DISCOVERED FROM THE SALESMAN THERE WERE ONLY A FEW LEFT AS THE CAR HAD BEEN DISCONTINUED BY FORD. WHAT BEGAN HAPPENING ALMOST IMMEDIATELY, I NOTICED THE CAR WOULD, AS I FIRST DESCRIBE…
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I AM FILING A COMPLAINT AGAINST THE FORD "FREESTYLE" MODEL YR. 2007. I PURCHASED THE CAR IN DECEMBER 2009 FROM A REPUTABLE USED CAR DEALERSHIP. I DISCOVERED FROM THE SALESMAN THERE WERE ONLY A FEW LEFT AS THE CAR HAD BEEN DISCONTINUED BY FORD. WHAT BEGAN HAPPENING ALMOST IMMEDIATELY, I NOTICED THE CAR WOULD, AS I FIRST DESCRIBED, "POPPED" WHEN I LET OFF THE BRAKE FROM AN IDLE, AND WOULD SURGE FORWARD. I TOLD MY HUSBAND ABOUT THE PROBLEM HE TOLD ME TO WAIT AND SEE IF THE PROBLEM WOULD WORK OUT. BUT, IT BECAME FAR MORE DRAMATIC WHEN I WAS IN "CARPOOL" EVEN AFTER TURNING OFF THE AC (A PROBLEM IN TX.), THE CAR WOULD SURGE FORWARD SO QUICKLY MY CHILDREN WOULD BE AFRAID AS WELL. I WAS TERRIFIED BECAUSE THERE ARE MANY CHILDREN AND I WAS AFRAID THAT I WOULD LOSE CONTROL. (THIS IS A VERY SCARY SCENARIO). MY HUSBAND TOOK THE CAR TO THE FORD DEALERSHIP SOON THEREAFTER WHERE WE WERE TOLD AFTER A FEW DAYS OF DIAGNOSTICS THAT THE CAR HAD NO IDENTIFIABLE ISSUES. THE PROBLEM HAS NEVER 'CORRECTED' ITSELF AND HAS WORSENED. I HAVE HAD SEVERAL 'NEAR MISSES' FOR TRAFFIC ACCIDENTS AS A RESULT. I HAVE A VERY REAL AND SCARY PROBLEM AND I FEEL MY CHILDREN ARE AT RISK. *TR
NHTSA ODI #10406198
60,527 miles · Jun 13, 2011
Power TrainVehicle Speed Control
2007 FORD FREESTYLE; CONTINUAL SURGING FORWARD AND BACKWARD; STALLING; INABILITY TO ACCELERATE; WRENCH AND ENGINE LIGHTS COME ON; UNABLE TO REPAIR BECAUSE EVERYTIME IT HAPPENS, BY THE TIME I GET IT INTO SERVICE, IT IS RUNNING WELL AGAIN. MORE RECENTLY SPOKE WITH SERVICE AFTER OCCURRENCE AND HE IS VERY FAMILIAR WITH THE PROBLEM,…
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2007 FORD FREESTYLE; CONTINUAL SURGING FORWARD AND BACKWARD; STALLING; INABILITY TO ACCELERATE; WRENCH AND ENGINE LIGHTS COME ON; UNABLE TO REPAIR BECAUSE EVERYTIME IT HAPPENS, BY THE TIME I GET IT INTO SERVICE, IT IS RUNNING WELL AGAIN. MORE RECENTLY SPOKE WITH SERVICE AFTER OCCURRENCE AND HE IS VERY FAMILIAR WITH THE PROBLEM, REPAIRS THEM ALL THE TIME SO I AM SCHEDULED FOR AN $800 THROTTLE BODY REPLACEMENT TOMORROW; THE PROBLEM LEAVES ME VULNERABLE WHILE DRIVING SO I AM UNABLE TO WAIT FOR RECALL, IT NEEDS TO BE REPLACED IMMEDIATELY. *TR
NHTSA ODI #10406080
42,000 miles · Jun 12, 2011
Engine And Engine Cooling
I HAVE THE 2007 FORD FREESTYLE WITH THE TOO COMMON "SURGING" PROBLEM. APPARENTLY FORD AND THE GOVERNMENT ARE IGNORING HUNDREDS OF REPORTED INCIDENTS OF SPONTANEOUS UNINTENDED ACCELERATION. SOMEONE COULD BE KILLED OR SERIOUSLY INJURED, IF IT HASN'T HAPPENED ALREADY. MOST LIKELY IT WILL BE AN INNOCENT PEDESTRIAN WHO DIDN'T CHO…
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I HAVE THE 2007 FORD FREESTYLE WITH THE TOO COMMON "SURGING" PROBLEM. APPARENTLY FORD AND THE GOVERNMENT ARE IGNORING HUNDREDS OF REPORTED INCIDENTS OF SPONTANEOUS UNINTENDED ACCELERATION. SOMEONE COULD BE KILLED OR SERIOUSLY INJURED, IF IT HASN'T HAPPENED ALREADY. MOST LIKELY IT WILL BE AN INNOCENT PEDESTRIAN WHO DIDN'T CHOOSE TO BUY THIS MENACE VEHICLE. I HIGHLY ENCOURAGE THE GOVERNMENT AND FORD TO ISSUE A SAFETY RECALL IMMEDIATELY. *TR
NHTSA ODI #10406031
97,000 miles · Jun 12, 2011
Power Train
SURGES UP TO 2000 RPM WHEN SLOWLY TURNING INTO A PARKING SPACE, DRIVEWAY, ETC. BRAKES HAVE TO BE FORCEFULLY APPLIED TO AVOID THE VEHICLE SURGING FORWARD AND HITTING SOMETHING OR SOMEONE. *TR
NHTSA ODI #10406002
62,000 miles · Jun 11, 2011
Vehicle Speed Control
THIS VEHICLE HAS, APPROXIMATELY 80-100 TIMES OVER THE PAST TWO YEARS, HAD A HABIT OF "LURCHING" OR "LUNGING" AT VERY LOW SPEEDS. THIS HAPPENS FREQUENTLY IN PARKING LOT SITUATIONS (BACKING OUT, PULLING IN, TURNING AT LOW SPEEDS) AND DRIVE-THROUGH PLACES, WHERE APPROACHING AND MAINTAINING LOW SPEEDS IS CRITICAL. I HAVE BROUGHT THI…
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THIS VEHICLE HAS, APPROXIMATELY 80-100 TIMES OVER THE PAST TWO YEARS, HAD A HABIT OF "LURCHING" OR "LUNGING" AT VERY LOW SPEEDS. THIS HAPPENS FREQUENTLY IN PARKING LOT SITUATIONS (BACKING OUT, PULLING IN, TURNING AT LOW SPEEDS) AND DRIVE-THROUGH PLACES, WHERE APPROACHING AND MAINTAINING LOW SPEEDS IS CRITICAL. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALER SEVERAL TIMES BUT THEY HAVE NEVER BEEN ABLE TO REPRODUCE THE CONDITIONS OR PROBLEM, SO IT HAS GONE UNFIXED. I AM AFRAID THAT SOMEONE IS GOING TO GET HURT WITH THE PROBLEM THIS CAR IS EXPERIENCING BECAUSE APPLYING THE BRAKE DOES NOT SEEM TO HELP AT ALL.
NHTSA ODI #10406675
72,874 miles · Jun 11, 2011
Power Train
UNEXPECTED LUNGING FORWARD OR REVERSE AT LOW SPEEDS, WITH BRAKES APPLIED. *TR
NHTSA ODI #10405961
75,000 miles · Jun 10, 2011
Vehicle Speed Control
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE STOPPED WITH THE BRAKES ENGAGED. THE VEHICLE ALSO SURGED BACKWARDS WHILE REVERSING. DURING THE FAILURES, THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE FAILURES OCCURRED DURING HOT WEA…
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TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE STOPPED WITH THE BRAKES ENGAGED. THE VEHICLE ALSO SURGED BACKWARDS WHILE REVERSING. DURING THE FAILURES, THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE FAILURES OCCURRED DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10405831
27,355 miles · Jun 9, 2011
Service Brakes, Hydraulic
PURCHASED 2007 FORD FREESTYLE IN NOV. 2007. BEGAN TO HEAR NOISES WHEN BRAKING IN 2009. THE FIRST TIME WE TOOK THE CAR TO THE DEALER (FULLER FORD CHULA VISTA) WE WERE TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS DONE. AT ABOUT 16,000 MILES WE TOOK IT IN AGAIN FOR THE SAME PROBLEM. WE WERE TOLD THERE WERE WARPED ROTORS, …
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PURCHASED 2007 FORD FREESTYLE IN NOV. 2007. BEGAN TO HEAR NOISES WHEN BRAKING IN 2009. THE FIRST TIME WE TOOK THE CAR TO THE DEALER (FULLER FORD CHULA VISTA) WE WERE TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS DONE. AT ABOUT 16,000 MILES WE TOOK IT IN AGAIN FOR THE SAME PROBLEM. WE WERE TOLD THERE WERE WARPED ROTORS, FROZEN CALIPER, AND COMPLETELY WORN PADS. DURING SAFETY INSPECTION AT 27,000 MILES IT WAS NOTED THAT REAR PADS WERE COMPLETELY WORN AND ROTORS NEEDED RESURFACING. FORD IS CHARGING $265 FOR RESURFACING AND PADS FOR A PROBLEM THAT HAS OCCURRED TWICE IN 2 YEARS AND REFUSES TO RECOGNIZE THIS AS DEFECT OR DESIGN PROBLEM. IN ADDITION, WE ARE HAVING TO REPLACE THE TRANSMISSION AT 27,000 MILES. *TR
NHTSA ODI #10405813
NHTSA investigations
2PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO