NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
893 reports51,558 miles · Aug 6, 2011
Fuel System, Gasoline
I WAS BEGINNING BACKING UP MY WIFES' 2007 FORD FREESTYLE IN THE HARRIS TEETER PARKING LOT ON 07/17/2011 WHEN THE VEHICLE SUDDENLY ACCERLATED AND I HAD TO HIT THE BRAKES HARD TO AVOID LOSS OF CONTROL. THE VEHICLE STALLED. I RESTARTED THE VEHICLE, PUT IT IN REVERSE AND IT ACCELERATED SUDDENLY AGAIN, I BRAKED AND IT STALLED AGAIN. …
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I WAS BEGINNING BACKING UP MY WIFES' 2007 FORD FREESTYLE IN THE HARRIS TEETER PARKING LOT ON 07/17/2011 WHEN THE VEHICLE SUDDENLY ACCERLATED AND I HAD TO HIT THE BRAKES HARD TO AVOID LOSS OF CONTROL. THE VEHICLE STALLED. I RESTARTED THE VEHICLE, PUT IT IN REVERSE AND IT ACCELERATED SUDDENLY AGAIN, I BRAKED AND IT STALLED AGAIN. I WAS FAR ENOUGH OUT OF THE PARKING SPOT TO GO FORWARD BY THIS POINT. I PUT THE VEHICLE IN DRIVE AND WENT FORWARD OUT OF THE PARKING LOT. NOW I HAD ACCELERATION PROBLEMS AS THE ENGINE DID NOT ACCELERATE PROPERLY- I COULDN'T GET THE MOTOR PAST 3000 RPM. I CALLED THE LOCAL FORD DEALER ON THE FOLLOWING MONDAY, SCHEDULED A REPAIR APPOINTMENT AND TOOK THE VEHICLE IN FOR REPAIR. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY AT A TOTAL COST OF $792.16. THE VEHICLE IS AGAIN DRIVING PROPERLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
NHTSA ODI #10417786
60,000 miles · Aug 5, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED INTO REVERSE IT WOULD STALL. THE VEHICLE WOULD ALSO INTERMITTENTLY HESITATE WHEN ATTEMPTING TO ACCELERATE FROM STOPS. AN ENGINE FAIL SAFE MODE INDICATOR LIGHT WOULD ALSO ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER HAD NOT BEEN NOTI…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED INTO REVERSE IT WOULD STALL. THE VEHICLE WOULD ALSO INTERMITTENTLY HESITATE WHEN ATTEMPTING TO ACCELERATE FROM STOPS. AN ENGINE FAIL SAFE MODE INDICATOR LIGHT WOULD ALSO ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE CURRENTLY INVESTIGATING THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.
NHTSA ODI #10417708
99,000 miles · Aug 5, 2011
Power Train
2007 FORD FREESTYLE LUNGES FORWARD WITHOUT WARNING WE THOUGHT IT WAS WHEN THE A/C WAS RUNNING BUT IT HAPPENS WITHOUT I THE A/C ON. WE HAVE ALMOST HIT A FEW CARS WHEN IN TRAFFIC. I KNOW THAT THEY ARE INVESTIGATING THIS SITUATION, BUT SOMETHING NEEDS TO BE FIXED. WE CANT BE HAVING THIS HAPPENING WITH OUT SON IN THE CAR. *TT
NHTSA ODI #10417656
80,000 miles · Aug 4, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE PARKING WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD AND STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHI…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE PARKING WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD AND STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 160,000.
NHTSA ODI #10417122
87,688 miles · Aug 4, 2011
Vehicle Speed Control
MY 2007 FOR FREESTYLE IS HAVING LUNGING ISSUES. I OFTEN NOTICE IT WHEN IT'S VERY HOT AND THE AIR CONDITIONER IS RUNNING AND/OR WHEN I'M PARKING. I'VE ALSO NOTICED THE WRENCH LITE APPEAR A FEW TIMES. OTHER TIMES, MY CAR LOOSES POWER COMPLETELY AND SHUTS OFF. OTHER TIMES, IT FEELS LIKE I AM LOOSING POWER WHEN I'M DRIVING. ALMOST A…
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MY 2007 FOR FREESTYLE IS HAVING LUNGING ISSUES. I OFTEN NOTICE IT WHEN IT'S VERY HOT AND THE AIR CONDITIONER IS RUNNING AND/OR WHEN I'M PARKING. I'VE ALSO NOTICED THE WRENCH LITE APPEAR A FEW TIMES. OTHER TIMES, MY CAR LOOSES POWER COMPLETELY AND SHUTS OFF. OTHER TIMES, IT FEELS LIKE I AM LOOSING POWER WHEN I'M DRIVING. ALMOST AS IF THE CAR IS DOWN SHIFTING TO A LOWER GEAR. *TR
NHTSA ODI #10417072
87,688 miles · Aug 4, 2011
Vehicle Speed Control
MY 2007 FOR FREESTYLE IS HAVING LUNGING ISSUES. I OFTEN NOTICE IT WHEN IT'S VERY HOT AND THE AIR CONDITIONER IS RUNNING AND/OR WHEN I'M PARKING. I'VE ALSO NOTICED THE WRENCH LITE APPEAR A FEW TIMES. OTHER TIMES, MY CAR LOOSES POWER COMPLETELY AND SHUTS OFF. OTHER TIMES, IT FEELS LIKE I AM LOOSING POWER WHEN I'M DRIVING. ALMOST A…
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MY 2007 FOR FREESTYLE IS HAVING LUNGING ISSUES. I OFTEN NOTICE IT WHEN IT'S VERY HOT AND THE AIR CONDITIONER IS RUNNING AND/OR WHEN I'M PARKING. I'VE ALSO NOTICED THE WRENCH LITE APPEAR A FEW TIMES. OTHER TIMES, MY CAR LOOSES POWER COMPLETELY AND SHUTS OFF. OTHER TIMES, IT FEELS LIKE I AM LOOSING POWER WHEN I'M DRIVING. ALMOST AS IF THE CAR IS DOWN SHIFTING TO A LOWER GEAR. *TR
NHTSA ODI #10417069
Mileage unknown · Aug 4, 2011
Power Train
I HAVE A 2007 FORD FREESTYLE WHICH THE FORD DEALERSHIP THAT I PURCHASED IT FROM NEW HAS COMPLETED ALL THE UP KEEP ON IT AS PART OF THE DEAL OF TIRES FOR LIFE WHICH IS GOOD SINCE THE FORD EATS THE TIRES AND BRAKES BUT THIS PROBLEM STARTED WHEN I WOULD PRESSING ON THE BRAKES AND IT WOULD LUNGE FORWARD BUT IT WOULD ONLY DO IT EVER…
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I HAVE A 2007 FORD FREESTYLE WHICH THE FORD DEALERSHIP THAT I PURCHASED IT FROM NEW HAS COMPLETED ALL THE UP KEEP ON IT AS PART OF THE DEAL OF TIRES FOR LIFE WHICH IS GOOD SINCE THE FORD EATS THE TIRES AND BRAKES BUT THIS PROBLEM STARTED WHEN I WOULD PRESSING ON THE BRAKES AND IT WOULD LUNGE FORWARD BUT IT WOULD ONLY DO IT EVERY NOW AGAIN BUT IT TOOK A WHILE BEFORE MY HUSBAND WITNESSED IT HIMSELF. THEN ONE VERY HOT DAY MY AIR CONDITION JUST STOPPED WORKING. I STOPPED AT THE GAS STATION AND LET IT IDLE WHILE INSIDE AND WHEN I CAME OUT AND PUT IT IN REVERSE IT LUNGED THEN JUST QUIT ALL TOGETHER AND A WRENCH LIGHT CAME ON THE PANEL. AFTER CALLING MY HUSBAND I TRIED TO START IT BACK UP AND IT STARTED BUT IT HAD NO POWER WHEN I ATTEMPTED TO PULL OUT FROM THE GAS STATION AT A VERY BUSY INTERSECTION AT THE MALL WITH ME PUSHING THE PETAL TO THE FLOOR IT DIED AGAIN. AFTER RESTARTING IT THE WRENCH LIGHT WAS OFF BUT THE GAS MILEAGE WENT FROM 23 TO 15 WITH LITTLE TO NO POWER BUT WHEN I WOULD LET OFF THE PETAL IT WOULD LUNGE FORWARD AS IF I PUSHED ON THE GAS PETAL AND WOULD TAKE OFF AND GO FASTER. I HAD 5 CHILDREN IN THE CAR AND MY HUSBAND OUT OF TOWN. I HAD TO DRIVE IT HOME AND I THINK THAT WAS THE LONGEST TRIP EVER. I WAS SCARED OF HITTING SOMEONE OR BEING HIT WHEN IT WOULD NOT ACCELERATE WHEN I WOULD PUSH ON THE GAS FROM A RED LIGHT. I HAD IT TOWED TO THE FORD DEALERSHIP YESTERDAY AND TODAY I GOT THE QUOTE FOR 1200.00 TO FIX THE PROBLEM. WHICH IS SAID TO BE FOR A NEW THROTTLE BODY, STARK PLUGS, AND INTAKE GASKETS. WHEN THEY COMPLETED THE LAST OIL CHANGE ABOUT A MONTH AGO EVERYTHING WAS FINE SO IT SEEMED. I HAVE 5 CHILDREN AND NOW I HAVE NO VEHICLE THAT I CAN TRUST TO TAKE THEM TO THEIR PRACTICES. I AM VERY CONCERNED ABOUT THIS AND MAY TRADE IT IN BECAUSE AFTER DOING SOME RESEARCH TODAY AND FINDING OUT THAT ALOT OF OTHERS ARE HAVING THE SAME PROBLEMS AND GENERAL SAFETY CONCERNS AND THAT AFTER HAVING THE THROTTLE BODY REPLACE IT IS NOT FIXING THE PROBLEM LONG TERM. *TR
NHTSA ODI #10416994
65,981 miles · Aug 3, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE BRAKES WERE APPLIED, THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD WHILE DRIVING AND LUNGE BACKWARDS WHILE DRIVING IN REVERSE. THE VEHICLE STALLED AND THE WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WIT…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE BRAKES WERE APPLIED, THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE FORWARD WHILE DRIVING AND LUNGE BACKWARDS WHILE DRIVING IN REVERSE. THE VEHICLE STALLED AND THE WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,981 AND THE CURRENT MILEAGE WAS 68,000.
NHTSA ODI #10416958
71,000 miles · Aug 3, 2011
Engine And Engine CoolingPower TrainVehicle Speed Control
VEHICLE EXPERIENCES SUDDEN UNEXPECTED ACCELERATION (OR LURCHING) WHEN IDLING OR MOVING AT A VERY SLOW SPEED. OCCURS IN FORWARD OR REVERSE DIRECTIONS, OCCURS MORE FREQUENTLY IN HOT WEATHER. *KB
NHTSA ODI #10416908
30,000 miles · Aug 3, 2011
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD, WHILE THE AIR CONDITIONING UNIT WAS ACTIVATED, THEN THE VEHICLE WOULD SUDDENLY STALL AND HE WOULD NOTICE A WARNING LIGHT ON THE INSTRUMENT PANEL. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT TO HAVE THE THROTTLE BO…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD, WHILE THE AIR CONDITIONING UNIT WAS ACTIVATED, THEN THE VEHICLE WOULD SUDDENLY STALL AND HE WOULD NOTICE A WARNING LIGHT ON THE INSTRUMENT PANEL. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT TO HAVE THE THROTTLE BODY REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGES WERE 30,000. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 9/13/11 *CN THE CONSUMER ALSO STATED IF THE AC WAS ON, THE VEHICLE WOULD SURGE FORWARD. THE DEALER INFORMED THE CONSUMER MODELS STARTING FROM 2006 AND UP HAD A PROBLEM WITH THE TRANSMISSION BODY VALVE. UPDATED 10/05/11
NHTSA ODI #10416881
NHTSA investigations
2PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO