NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
893 reportsMileage unknown · Dec 3, 2012
Power Train
WE PURCHASED OUR FREESTYLE IN 07 AND LITERALLY ONLY DROVE IT FOR 3 YEARS. THE CAR STARTED TO LUNGE AND MAKE ALL KINDS OF NOISES WHEN WE TOOK IT IN AND THEY SAID OUR CAR WAS OUT OF WARRANTY BY A COUPLE MILES LITERALLY THEY WOULDN'T DO ANYTHING FOR US JUST TOLD US IT WAS GOING TO BE ABOUT $5000 TO REPAIR. THAT IS HUGE WHEN YOUR ST…
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WE PURCHASED OUR FREESTYLE IN 07 AND LITERALLY ONLY DROVE IT FOR 3 YEARS. THE CAR STARTED TO LUNGE AND MAKE ALL KINDS OF NOISES WHEN WE TOOK IT IN AND THEY SAID OUR CAR WAS OUT OF WARRANTY BY A COUPLE MILES LITERALLY THEY WOULDN'T DO ANYTHING FOR US JUST TOLD US IT WAS GOING TO BE ABOUT $5000 TO REPAIR. THAT IS HUGE WHEN YOUR STILL PAYING ON IT. PLEASE INVESTIGATE THIS SO WE ALL CAN GET A VEHICLE WE CAN DRIVE AND NOT WORRY WE ARE GOING TO LUNGE AT THE KIDS SCHOOL WHERE YOU COULD EASILY HURT CHILDREN. *TR
NHTSA ODI #10487263
96,000 miles · Dec 1, 2012
EngineFuel/propulsion SystemService Brakes
WHILE DRIVING AT A SLOW SPEED, MY FORD FREESTYLE WILL LUNGE FORWARD EVEN WHILE BRAKING. I HAVE JUMPED CURBS BECAUSE OF THIS ISSUE AND FEEL THAT THIS PROBLEM SHOULD BE ADDRESSED BEFORE IT CAUSES SOMEONE SERIOUS INJURY. *TR
NHTSA ODI #10486644
127,000 miles · Nov 29, 2012
Power Train
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION DOWN SHIFTED WITH A WHINING SOUND AS THE ENGINE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC, WHOM BOTH ADVISED THE CONTACT THAT THE TRANSMISSION W…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION DOWN SHIFTED WITH A WHINING SOUND AS THE ENGINE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC, WHOM BOTH ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
NHTSA ODI #10486470
89,000 miles · Nov 28, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN THE VEHICLE ACCELERATED INDEPENDENTLY. ALSO, THE FAILURE HAPPENNED WHILE IN REVERSE AS WELL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. T…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN THE VEHICLE ACCELERATED INDEPENDENTLY. ALSO, THE FAILURE HAPPENNED WHILE IN REVERSE AS WELL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
NHTSA ODI #10486304
125,000 miles · Nov 26, 2012
Power Train
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION BEGAN TO DOWN SHIFT ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THER…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION BEGAN TO DOWN SHIFT ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA ODI #10486090
85,259 miles · Nov 17, 2012
EnginePower TrainVehicle Speed Control
AT 49,660 MILES WE HAD TO HAVE THE THROTTLE BODY CHANGED BECAUSE THE CAR LUNGED FORWARD AND STALLED OUT. ON JUNE 19, 2012 OUR 2007 FORD FREESTYLE WAS SERVICED WITH A TRANSMISSION FLUSH AND FLUID CHANGE, AND A MULTI-POINT INSPECTION. EVERYTHING LOOKED GOOD. ON NOV. 5, 2012 IT WOULD REV UP WHEN DRIVING AND WOULD NOT ACCELERATE. AF…
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AT 49,660 MILES WE HAD TO HAVE THE THROTTLE BODY CHANGED BECAUSE THE CAR LUNGED FORWARD AND STALLED OUT. ON JUNE 19, 2012 OUR 2007 FORD FREESTYLE WAS SERVICED WITH A TRANSMISSION FLUSH AND FLUID CHANGE, AND A MULTI-POINT INSPECTION. EVERYTHING LOOKED GOOD. ON NOV. 5, 2012 IT WOULD REV UP WHEN DRIVING AND WOULD NOT ACCELERATE. AFTER RESEARCHING, WE FOUND OUT THAT THE CVT TRANSMISSION THAT WAS PUT IN THE 2005-2007 FORD FREESTYLE IS A DEFECTIVE DESIGN THAT POSES NUMEROUS SAFETY CONCERNS. FORD DOES NOT EVEN MAKE THE TRANSMISSION ANY MORE, SO OUR ONLY CHOICE IS TO PAY OVER $5000 FOR A USED/REBUILT ONE THAT MAY HAVE THE SAME PROBLEMS. OUR CAR IS ONLY 5 YEARS OLD. WE HAVE TAKEN GOOD CARE OF IT. WE NEED A RELIABLE VEHICLE AND DO NOT HAVE THE MONEY TO FIX THIS. PLEASE HAVE FORD RECALL THESE FAULTY CVT TRANSMISSIONS AND HAVE MORE CONCERN FOR SAFETY AND CUSTOMER SATISFACTION. *TR
NHTSA ODI #10485017
69,900 miles · Nov 12, 2012
Fuel System, GasolinePower Train
ON THE DATE SHOWN, WHILE DRIVING IN A FUNERAL PROCESSION AND ENTERING THE CEMETERY MY VEHICLE STARTED TO LURCH, LUNGE AND BUCKING. TRIED TO GIVE IT GAS BUT DIDN'T RESPOND. I THEN SHUT THE VEHICLE OFF AND WHEN I STARTED UPON LEAVING THE CEMETERY THE VEHICLE STARTED THIS AGAIN. I DROVE TO THE DEALERSHIP AND THE MAINTENANCE PERS…
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ON THE DATE SHOWN, WHILE DRIVING IN A FUNERAL PROCESSION AND ENTERING THE CEMETERY MY VEHICLE STARTED TO LURCH, LUNGE AND BUCKING. TRIED TO GIVE IT GAS BUT DIDN'T RESPOND. I THEN SHUT THE VEHICLE OFF AND WHEN I STARTED UPON LEAVING THE CEMETERY THE VEHICLE STARTED THIS AGAIN. I DROVE TO THE DEALERSHIP AND THE MAINTENANCE PERSON TOLD ME THAT THIS WAS BEING CAUSED BY A SENSOR AND THAT I COULD SHUT THE VEHICLE DOWN AND RESTART AFTER A FEW MINUTES. THIS SEEMED TO WORK FOR A WHILE THEN THE SAME PROBLEMS KEPT OCCURRING. THIS WAS MENTIONED A NUMBER OF TIMES TO THE DEALER WITH THE SAME EXPLANATION. I THINK THAT THIS PROBLEM HAS NOW CREATED ANOTHER IN THE THE TRANSMISSION ON THE VEHICLE IS GONE.
NHTSA ODI #10484421
54,300 miles · Nov 11, 2012
Vehicle Speed Control
I WAS DOING A 3 POINT TURN AT MY PUBLIC STORAGE FACILITY. MY FOOT WAS NOT ON THE ACCELERATOR NOR ON THE BRAKE. I WAS IN DRIVE. SUDDENLY MY CAR SORT OF SPED UP OR LUNGED FORWARD AS IF MY FOOT WERE ON THE GAS PEDAL. LUCKILY I WAS FAR ENOUGH AWAY FROM THE STORAGE UNIT IN FRONT OF ME SO THAT I WAS ABLE TO STOP THE CAR WITHOUT INCID…
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I WAS DOING A 3 POINT TURN AT MY PUBLIC STORAGE FACILITY. MY FOOT WAS NOT ON THE ACCELERATOR NOR ON THE BRAKE. I WAS IN DRIVE. SUDDENLY MY CAR SORT OF SPED UP OR LUNGED FORWARD AS IF MY FOOT WERE ON THE GAS PEDAL. LUCKILY I WAS FAR ENOUGH AWAY FROM THE STORAGE UNIT IN FRONT OF ME SO THAT I WAS ABLE TO STOP THE CAR WITHOUT INCIDENT. I THOUGHT MAYBE IT WAS A FLUKE OR MY IMAGINATION. HOWEVER, IT HAS HAPPENED A FEW MORE TIMES SINCE THEN SO I WILL BE TAKING IT IN TO HAVE IT CHECKED. I ALSO DECIDED TO CHECK FOR RECALLS FOR THIS ISSUE AND FOUND THAT OTHER FREESTYLE OWNERS WERE HAVING SIMILAR INCIDENTS. I LIVE IN A HIGH-RISE WITH UNDERGROUND PARKING. OUR PARKING IS TIGHT WITH CARS ON ALL SIDES. SO I NOW SPEND A LOT MORE TIME PULLING IN AND OUT BECAUSE I AM AFRAID THE CAR MIGHT LUNGE ME RIGHT INTO ONE OF MY GARAGE NEIGHBORS' CARS. IT DOES NOT HAPPEN AT ANY REGULAR FREQUENCY FROM WHAT I CAN TELL. HOWEVER, IT HAS HAPPENED IN DRIVE AND REVERSE (BOTH WITH MY FOOT NOT ON A PEDAL). *TR
NHTSA ODI #10483967
35,000 miles · Nov 2, 2012
Engine
MY 2007 FREESTYLE LUNGES WHEN I AM STOPPED. I HAVE HAD THE PROBLEM SINCE I GOT THE CAR AND FORD SEEMS TO TURN A BLIND EYE. IT SEEMS TO BE WORSE WHEN THE AIR CONDITIONER, DEFROST, HEATER IS ON. IT IS VERY SCARY AND ALTHOUGH I HAVE NOT GOTTEN IN ANY ACCIDENTS, I HAVE GOTTEN VERY CLOSE. TOOK IT TO DEALER AND THEY SAID I NEEDED A …
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MY 2007 FREESTYLE LUNGES WHEN I AM STOPPED. I HAVE HAD THE PROBLEM SINCE I GOT THE CAR AND FORD SEEMS TO TURN A BLIND EYE. IT SEEMS TO BE WORSE WHEN THE AIR CONDITIONER, DEFROST, HEATER IS ON. IT IS VERY SCARY AND ALTHOUGH I HAVE NOT GOTTEN IN ANY ACCIDENTS, I HAVE GOTTEN VERY CLOSE. TOOK IT TO DEALER AND THEY SAID I NEEDED A NEW THROTTLE BODY, HOWEVER THE MANUFACTURER WENT BANKRUPT SO THE PARTS ARE HARD TO FIND. NOW MY CAR DIED COMPLETELY AND MY MECHANIC IS STATING I NEED A NEW ENGINE. HOW CAN THIS CAR NOT BE RECALLED DUE TO ALL OF THE COMPLAINTS AND ISSUES REPORTED. I SEE THAT AN INVESTIGATION WAS STARTED, BUT CAN"T FIND ANY FOLLOW UP INFORMATION. PLEASE RECALL THIS CAR!! *TR
NHTSA ODI #10483150
Mileage unknown · Oct 19, 2012
Electrical SystemPower Train
WHILE ATTEMPTING TO PARK THE VEHICLE, IT LUNGED FORWARD. THE FAILURE ALSO OCCURRED WHILE AT A STOP LIGHT. THE VEHICLE STALLED VARIOUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS CLEANED; YET, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS REPAIRED THE CVT TRANSMISSION, BUT FIX THE PROBLEM…
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WHILE ATTEMPTING TO PARK THE VEHICLE, IT LUNGED FORWARD. THE FAILURE ALSO OCCURRED WHILE AT A STOP LIGHT. THE VEHICLE STALLED VARIOUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS CLEANED; YET, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS REPAIRED THE CVT TRANSMISSION, BUT FIX THE PROBLEM. *TR
NHTSA ODI #10481208
NHTSA investigations
2PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO