TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN ATTEMPTING TO START THE VEHICLE IN WARM TEMPERATURES, THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO RE…
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TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN ATTEMPTING TO START THE VEHICLE IN WARM TEMPERATURES, THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 79,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10402179
Mileage unknown · May 19, 2011
Vehicle Speed Control
2007 FORD FREESTYLE- SINCE I GOT MY VEHICLE LATE 2007, WHEN IT IS IDLING OR DRIVING SLOWLY IN DRIVE OR REVERSE A SUDDEN INCREASE IN RPMS AND THE CAR LUNGES FORWARD OR BACKWARDS DEPENDING ON WHAT GEAR IT IS IN. IT IS MORE APPARENT WHEN THE AIR CONDITIONING IS ON. *TR
NHTSA ODI #10402100
20,000 miles · May 18, 2011
Vehicle Speed ControlCrash
THE ISSUE OF "UNINTENDED ACCELERATION" HAS BEEN AN ISSUE WITH THIS VEHICLE WHEN I FIRST USED THE AIR CONDITIONER IN MARCH OF 2008. I RAN INTO THE BACK END OF ANOTHER CAR AT A DRIVE THROUGH FAST FOOD RESTAURANT WHEN THE CAR SURGED AND THE BRAKES DID NOT HOLD THE VEHICLE BACK. THERE WAS NO DAMAGE TO EITHER VEHICLE. I TOOK IT TO…
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THE ISSUE OF "UNINTENDED ACCELERATION" HAS BEEN AN ISSUE WITH THIS VEHICLE WHEN I FIRST USED THE AIR CONDITIONER IN MARCH OF 2008. I RAN INTO THE BACK END OF ANOTHER CAR AT A DRIVE THROUGH FAST FOOD RESTAURANT WHEN THE CAR SURGED AND THE BRAKES DID NOT HOLD THE VEHICLE BACK. THERE WAS NO DAMAGE TO EITHER VEHICLE. I TOOK IT TO A FORD DEALER TO CHECK OUT THE ISSUE. THEY SAID THERE WAS NOTHING WRONG. OVER THE YEARS I HAVE TAKEN TO OTHER FORD DEALERS WHO ALSO SAID THEIR WAS NOTHING WRONG - MOST RECENTLY 02/15/11. OVER THE YEARS THE VEHICLE HAS JUMPED OVER PARKING SPACES CONCRETE STOPS. THE "UNINTENDED ACCELERATION" HAPPENS DOZENS OF TIMES EVERY DAY. I WILL NOT LET ANYONE ELSE IN THE FAMILY DRIVE THE VEHICLE. THIS VEHICLE IS DANGEROUS AND FORD DOESN'T CARE!
NHTSA ODI #10401993
20,000 miles · May 17, 2011
Vehicle Speed Control
MY 2007 FORD FREESTYLE CROSSOVER VEHICLE CAN LUNGE UNEXPECTEDLY WHEN DRIVING AT LOW SPEEDS OR IDLING. MY FREESTYLE LUNGES UP TO 10 FEET WHEN THE DRIVER'S FOOT IS NOT ON THE ACCELERATOR OR FIRMLY ON THE BRAKES. STEPPING ON THE BRAKES FIRMLY STOPS THE CAR FROM MOVING. THE PROBLEM WORSENS WHEN THE AIR CONDITIONING IS ON OR THE ST…
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MY 2007 FORD FREESTYLE CROSSOVER VEHICLE CAN LUNGE UNEXPECTEDLY WHEN DRIVING AT LOW SPEEDS OR IDLING. MY FREESTYLE LUNGES UP TO 10 FEET WHEN THE DRIVER'S FOOT IS NOT ON THE ACCELERATOR OR FIRMLY ON THE BRAKES. STEPPING ON THE BRAKES FIRMLY STOPS THE CAR FROM MOVING. THE PROBLEM WORSENS WHEN THE AIR CONDITIONING IS ON OR THE STEERING WHEEL IS TURNED A LOT. IN BOTH CASES, THE ENGINE IDLE SPEED IS INCREASED TO COMPENSATE FOR ADDITIONAL LOADS TO RUN THE AIR CONDITIONING COMPRESSOR OR THE POWER STEERING PUMP. THE INCIDENTS OF BRIEF ACCELERATION OCCUR IN BOTH FORWARD AND REVERSE GEARS. *TR
NHTSA ODI #10401355
57,454 miles · May 17, 2011
Vehicle Speed Control
I AM FILLING OUT A FORM REGARDING THE INVESTIGATION OF THE FORD FREESTYLE'S 'LUNGING' PROBLEM. I HAD NOTICED THIS ISSUE BEGINNING A COUPLE OF YEARS AGO ON MY 2007 FREESTYLE LIMITED FWD WITH CVT. IT WOULD BE IDLING AND THEN AS I WOULD PUT THE CAR INTO GEAR WHETHER IT IS FORWARD OR REVERSE, IT WOULD REV WITHOUT MY DOING. I DO N…
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I AM FILLING OUT A FORM REGARDING THE INVESTIGATION OF THE FORD FREESTYLE'S 'LUNGING' PROBLEM. I HAD NOTICED THIS ISSUE BEGINNING A COUPLE OF YEARS AGO ON MY 2007 FREESTYLE LIMITED FWD WITH CVT. IT WOULD BE IDLING AND THEN AS I WOULD PUT THE CAR INTO GEAR WHETHER IT IS FORWARD OR REVERSE, IT WOULD REV WITHOUT MY DOING. I DO NOT USE MY AC MUCH AT ALL SO I DOUBT IT WAS ON WHEN THE REVVING HAPPENED BUT THIS PROBLEM HAPPENS ABOUT 2-3 TIMES A MONTH. LUCKILY, THE ISSUE HAS NOT CAUSED ANY ACCIDENTS, BUT IF THERE IS SOMETHING THAT CAN BE DONE TO RESOLVE THE ISSUE AT NO COST TO ME, I WOULD SURELY APPRECIATE IT. I TOOK MY CAR TO CAPITOL FORD IN RALEIGH, NC AND AFTER DESCRIBING MY PROBLEM, THEY TOLD ME I NEEDED TO SPEND $165 ON A THROTTLE BODY CLEANING. A SERVICE I HAVE NEVER HEARD OF IN MY LIFE, THOUGH THEY SAY IT IS SOMETHING THAT NEEDS TO BE DONE EVERY 30K MILES. I LOVE MY CAR AND WANT TO KEEP IT FOR AS LONG AS POSSIBLE, AND FORD HAS ALWAYS BEEN RELIABLE WHEN IT COMES TO KEEPING ME INFORMED ABOUT THINGS NEEDING TO BE DONE TO KEEP IT RUNNING SMOOTHLY, BUT THEY HAVE NEVER BEFORE MENTIONED THE THROTTLE BODY CLEANING UNTIL AFTER I INQUIRED ABOUT THE RECALL INVESTIGATION AND THE ENGINE REVVING ISSUE. I AM WONDERING IF THIS IS THE CORPORATE LINE THEY ARE TELLING THEIR PEOPLE TO TELL US FREESTYLE OWNERS IN REGARDS TO SPENDING MONEY TO GET THIS PROBLEM FIXED BEFORE YOU GUYS MAKE IT A FREE FIX DUE TO A RECALL. I CERTAINLY HOPE THEY ARE NOT TRYING TO GET MONEY OUT OF UNSUSPECTING AND LOYAL OWNERS OF THEIR CARS THAT PUT THEIR FAMILY'S LIVES IN FORD'S HANDS EACH AND EVERY DAY. IF THERE IS A KNOWN PROBLEM, DON'T MAKE US PAY FOR IT, DO THE RIGHT THING AND FIX IT! *TR
NHTSA ODI #10401337
63,000 miles · May 17, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN REVERSE, THE VEHICLE WOULD SUDDENLY LUNGE FORWARD WITHOUT THE CONTACT APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROX…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN REVERSE, THE VEHICLE WOULD SUDDENLY LUNGE FORWARD WITHOUT THE CONTACT APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. THE CONSUMER STATED THE SUDDEN ACCELERATION WAS NOTICED IN SLOW SPEED SITUATIONS; WHEN PULLING IN/OUT OF A PARKING SPACE ETC. UPDATED 08/01/11
NHTSA ODI #10401330
Mileage unknown · May 17, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN FIRST PLACING THE VEHICLE IN GEAR, IT WOULD LUNGE FORWARD ABNORMALLY OR IN REVERSE. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WERE UNAWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR REPAIRED FOR THE FAILURE. THE FAILURE MILEA…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN FIRST PLACING THE VEHICLE IN GEAR, IT WOULD LUNGE FORWARD ABNORMALLY OR IN REVERSE. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WERE UNAWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10401299
50,000 miles · May 17, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKES ENGAGED, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AS THE VEHICLE SURGED FORWARD MOMENTARILY BEFORE STALLING. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE FA…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKES ENGAGED, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AS THE VEHICLE SURGED FORWARD MOMENTARILY BEFORE STALLING. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED MORE OFTEN WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 06/16/11*LJ UPDATED 07/08/11
NHTSA ODI #10401295
Mileage unknown · May 17, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLED, IT WOULD SURGE FORWARD WITH THE BRAKE PRESSED. THE DEALER DID NOT OFFER ANY ASSISTANCE AND THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
NHTSA ODI #10401267
Mileage unknown · May 17, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED DURING COLD WEATHER, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR SPORADICALLY, AT LEAST THREE TIMES PER WEEK. THE VIN WAS UN…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED DURING COLD WEATHER, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR SPORADICALLY, AT LEAST THREE TIMES PER WEEK. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 72,000.
NHTSA ODI #10401251
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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