2007 Ford Freestyle

Under carriage is completely rotten floor boards ,shock mounts, rear frame. Garage on lunenburg st.in Fitchburg,MA said that it was so rotten that he couldn't find a safe spot to put the car on the lift to do exhaust work. Put in a complaint in Sept 2023 with NHTSA ID number 11544728. I explained to them that I had contacted Ford Motor Co. and Ford didn't want to hear it. This car is problematic.Transmission does not shift properly. This vehicle never had a recall. There is dozens of consumer complaints. This vehicle is a hazard on the road and is very expensive to repair. Under carriage is unrepairable making this vehicle junk.

I had an oil change for vehicle. Service technician listed on report of vehicle that the subframe has several holes in it and a long crack along the seam . It was serviced by the facility that does my servicing so I believe that qualifies as a dealer. I transport four children back and forth to school and am very concerned about the vehicle “ falling apart!” I understand that the Taurus and the Freestar have the same subframe and those have been recalled. I would think that the Freestyle should be recalled also. There were no warning lights or messages related to this problem. I have now reported this and am asking you to take action to repair this problem. Thank you!

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE HIS MOTHER WAS IDLING AT A FAST FOOD DRIVE THRU, THE VEHICLE INADVERTENTLY LUNGED FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.

WELL I NOTICED THIS ISSUE A COUPLE MONTHS AGO, I BOUGHT THE CAR BACK IN JULY OF 2019 WITH 123,000 MILES. WHENEVER I GO TO PARK OR REVERSE WITH THE A/C ON OR ANYTHING MY CAR LUNGES WITHOUT ME EVEN TOUCHING THE ACCELERATION AND I HAVE TO SLAM ON THE BRAKES NOT TO HIT ANYTHING. AND TODAY I REVERSED OUT OF A PARKING SPOT AND IT LUNGES AS USUAL AND WHEN I STARTED DRIVING DOWN THE ROAD A WRENCH LIGHT FLASHED ON AND I WASN'T GETTING AS MUCH ACCELERATION AS USUAL. I'VE BEEN RESEARCHING AND THIS SEEMS TO BE A PROBLEM A LOT OF PEOPLE HAVE HAD WITH THIS CAR. IT JUST SCARES ME WITH IT LUNGING AND SPEEDING UP ON ITS OWN IN DRIVE THRUS, PARKING LOTS/SPOTS, AND SIMPLY WHEN I'M SITTING AND TURN MY WHEEL JUST A LITTLE BIT IT DECIDES IT WANTS TO ACCELERATE ON ITS ON! ALL THIS HAPPENED MOSTLY WHEN I JUST START DRIVING, OR PULLING IN SOMEWHERE OR REVERSING, AND SOMETIMES WHEN I'M STATIONARY AT A DRIVE THRU.

MY FREESTYLE ACCELERATORS/ LUNGES FORWARD FOR "NO REASON" WHEN I'M PUSHING ON BRAKE TO PARK. THIS HAS HAPPENED NUMEROUS TIMES AT GROCERY STORE, WAL-MARY ETC. LAST TUESDAY WAS THE SCARIEST. I WAS WITH MY MOM DRIVING TO THE BANK AND AS I WAS PARKING IT ACCELERATED MUCH MORE THAN IT NORMALLY DOES. WE HOPPED THE CURB AND ALMOST CRASHED INTO THE BANK WALL. MY FOOT WAS ON THE BRAKE! I HAVE SEEN SEVERAL MECHANICS WHO HAVE NO CLUE AND CAN'T FIND ANYTHING WRONG. I WENT IMMEDIATELY TO SEEN ANOTHER RECOMMEND SEASONED MECHANIC WHO SAID HE HAD NO IDEA WHAT IT COULD BE AND SAW NOTHING WRONG. I'M SCARED TO DRIVE MY CAT OR EVEN PARK IT. I ONLY PARK AWAY FROM OTHER CARS NOW. IF SOMEONE WOULD HAVE BEEN IN FRONT OF MY CAT AT THE BANK, THEY WOULD HAVE BEEN SERIOUSLY INJURED. I GOOGLED THE PROBLEM AND SAW OTHER PEOPLE HAD REPORTED THE SAME THING AND I'M HOPING THAT YOU GUYS CAN TELL ME WHAT THE ISSUE WAS SINCE THERE WERE NUMEROUS OTHER COMPLAINTS. THANK YOU SO MUCH FOR YOUR TIME.

THE CAR IS SELF ACCELERATING!! IT IS VERY SCARY. IT DOES IT WHEN I AM ON DRIVE TRYING TO SLOW DOWN AND STOP OR WHEN I HAVE BEEN PARKED AND TRY TO BACKUP SLOWLY TO MOVE IN REVERSE. IT THEREFORE, HAPPENS MOSTLY AT RED LIGHTS, STOP SIGNS, AND IN PARKING LOTS. I AM TERRIFIED THE CAR WILL RUN OVER A PERSON CROSSING THE STREET OR WALKING BEHIND MY CAR IN A PARKING SPACE. WHEN THE CAR SELF ACCELERATES, IT DOES IT SUDDENLY AND FORCEFULLY. IN THAT SPLIT SECOND I SLAM ON THE BRAKES TO AVOID RUNNING OVER A CROSSING PEDESTRIAN OR WINDING UP AT CROSSROADS AND CAUSE AN ACCIDENT. WHEN I STEP ON THE BRAKES, THE CAR SHAKES AND DIES. I HAVE TO QUICKLY RESTART THE CAR AGAIN. THIS CONSTANT DYING AND RESTARTING OF THE CAR AT RED LIGHTS AND PARKING LOTS HAD DRAINED MY BATTERY. THIS EXACT SELF ACCELERATING PROBLEM HAPPENED IN 2011. IT WAS "FIXED" AT THE MAXWELL FORD DEALERSHIP IN 5000 SOUTH I-35 78745. THEY SAID IT WAS THE THROTTLE. I HAD A NEW AC COMPRESSOR PUT IN RECENTLY AND SUDDENLY THE PROBLEM CAME BACK. THE LAST FOUR YEARS THE AC HAS NOT WORKED WELL. I WONDER IF THERE IS A A CONNECTION BETWEEN THE PROPER FUNCTIONALITY OF BOTH PARTS - THE THROTTLE AND THE AC. I AM DESPERATE TO HAVE IT REPAIRED AGAIN, AND OF COURSE AT NO EXPENSE OF MINE SINCE IT HAS BEEN OBVIOUSLY A CONTINUOUS FACTORY/DESIGN DEFECT. PLEASE HELP, I HAVE LESS THAN $200 IN MY ACCOUNT AND I DEPEND ON MY CAR FOR MY LIVELIHOOD.