NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
74 reportsClear category filter80,000 miles · Mar 7, 2014
Engine And Engine CoolingPower Train
BOUGHT THIS CAR USED 2 YEARS AGO. CAR STARTED MAKING A LOUD NOISE, BUT WHEN PUT IN DRIVE, IT QUIETS A LITTLE. NOT RUNNING WELL AT ALL. TOOK IT TO GET IT LOOKED AT, 1ST REPLACED A BAD WATER PUMP (ALMOST 700) AND THEN WAS TOLD IT'S THE TRANSMISSION. THEY WANT $6K FOR, WHICH I DON'T HAVE. I STILL OWE $6K ON THE CAR. SO, I AM …
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BOUGHT THIS CAR USED 2 YEARS AGO. CAR STARTED MAKING A LOUD NOISE, BUT WHEN PUT IN DRIVE, IT QUIETS A LITTLE. NOT RUNNING WELL AT ALL. TOOK IT TO GET IT LOOKED AT, 1ST REPLACED A BAD WATER PUMP (ALMOST 700) AND THEN WAS TOLD IT'S THE TRANSMISSION. THEY WANT $6K FOR, WHICH I DON'T HAVE. I STILL OWE $6K ON THE CAR. SO, I AM BASICALLY STUCK W A CAR THAT DOESN'T WORK AND I CAN'T SELL OR TRADE IN, NOR CAN I AFFORD TO AT THIS POINT. *TR
NHTSA ODI #10567818
81,326 miles · Aug 20, 2012
Engine And Engine CoolingPower Train
AIR CONDITIONING DOES NOT WORK WHEN DRIVING UNDER 35 MPH OR ESPECIALLY WHEN AT AN IDLE. AIR IS NOT COOL AT ALL. THEN WHEN I SPEED UP, I HAVE AIR AGAIN ALTHOUGH OCCASIONALLY CAR WILL START TO DIE AND DASH LIGHTS UP AND THEN IT SURGES AND IS FINE AGAIN WHEN GOING DOWN THE HIGHWAY AT HIGHER SPEEDS. THIS IS MOSTLY WHEN IT IS HOT …
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AIR CONDITIONING DOES NOT WORK WHEN DRIVING UNDER 35 MPH OR ESPECIALLY WHEN AT AN IDLE. AIR IS NOT COOL AT ALL. THEN WHEN I SPEED UP, I HAVE AIR AGAIN ALTHOUGH OCCASIONALLY CAR WILL START TO DIE AND DASH LIGHTS UP AND THEN IT SURGES AND IS FINE AGAIN WHEN GOING DOWN THE HIGHWAY AT HIGHER SPEEDS. THIS IS MOSTLY WHEN IT IS HOT OUTSIDE. WHEN COOL OR RAINING, THE PROBLEM IS BETTER. *TR
NHTSA ODI #10471635
45,000 miles · Jun 27, 2012
Engine And Engine CoolingFuel/propulsion SystemPower Train
I WAS BACKING MY WIFE'S CAR IN AND IT STARTED ACCELERATING WITHOUT ME PRESSING THE GAS, ACTUALLY MY FOOT WAS ON THE BRAKE THANK GOODNESS. WE PROMPTLY TOOK VEHICLE TO FORD DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY, AND THAT IT NEEDED TO BE REPLACED, AND OF COURSE IT WAS SUPPOSEDLY NOT UNDER WARRANTY. THEN THEY CHARGED ME …
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I WAS BACKING MY WIFE'S CAR IN AND IT STARTED ACCELERATING WITHOUT ME PRESSING THE GAS, ACTUALLY MY FOOT WAS ON THE BRAKE THANK GOODNESS. WE PROMPTLY TOOK VEHICLE TO FORD DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY, AND THAT IT NEEDED TO BE REPLACED, AND OF COURSE IT WAS SUPPOSEDLY NOT UNDER WARRANTY. THEN THEY CHARGED ME $900 TO FIX IT.I HAVE SINCE DONE LOTS OF RESEARCH ONLINE AS WELL AS IN PERSON AND HAVE COME TO THE REALIZATION THAT THERE ARE THOUSANDS UPON THOUSANDS OF THIS SAME COMPLAINT FOR THE 2005-2007 FORD FREESTYLE. I HAVE ALSO FOUND THAT ALMOST EVERYONE WHO HAS HAD A FAILED THROTTLE BODY HAS HAD MULTIPLE FAILED THROTTLE BODY'S AS WELL AS A/C COMPRESSOR FAILURE. *TR
NHTSA ODI #10463338
39,688 miles · May 16, 2012
Engine And Engine CoolingVisibility
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE STOPPED AT A LIGHT, THE CONTACT NOTICED THAT THE DEFROSTER STOPPED EMITTING HOT AIR AND THE WINDSHIELD WOULD NOT DEFROST. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN REPLACED THE THERMOSTAT, HEATER CORE, AND WATER PUMP. THE FAILURE CONTINUED AFTER TH…
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TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE STOPPED AT A LIGHT, THE CONTACT NOTICED THAT THE DEFROSTER STOPPED EMITTING HOT AIR AND THE WINDSHIELD WOULD NOT DEFROST. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN REPLACED THE THERMOSTAT, HEATER CORE, AND WATER PUMP. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS A CHARACTERISTIC OF THE VEHICLE AND THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,688. UPDATED 06/26/12 *BF
NHTSA ODI #10458667
67,000 miles · May 10, 2012
Engine And Engine CoolingPower TrainVehicle Speed Control
JUST ABOVE IDLE THE CAR LUNGES FORWARD WHETHER WE ARE MOVING FORWARD OR IN REVERSE. *TR
NHTSA ODI #10457979
80,324 miles · May 2, 2012
Engine And Engine CoolingPower Train
I PURCHASED A USED FORD FREESTYLE 2007 MODEL IN APRIL AND AFTER HAVING THE CAR THAT I LOVE AND FELT SAFE WITH MY CHILDREN IN, IT BEGAN TO ACT CRAZY!! IT LUNGES WHEN PULLING IN TO PARK OR BACKING OUT OF A PARKING SPOT. IT SCARES ME NOW TO PUT MY KIDS IN IT!!! TODAY AFTER IT LUNGED A COUPLE DIFFERENT TIMES THE CHECK ENGINE LIGHT C…
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I PURCHASED A USED FORD FREESTYLE 2007 MODEL IN APRIL AND AFTER HAVING THE CAR THAT I LOVE AND FELT SAFE WITH MY CHILDREN IN, IT BEGAN TO ACT CRAZY!! IT LUNGES WHEN PULLING IN TO PARK OR BACKING OUT OF A PARKING SPOT. IT SCARES ME NOW TO PUT MY KIDS IN IT!!! TODAY AFTER IT LUNGED A COUPLE DIFFERENT TIMES THE CHECK ENGINE LIGHT CAME ON. WHILE ATTEMPTING TO PARK AT THE STORE I ALMOST HIT A PARKED CAR AND COULDN'T CONTROL THE FREESTYLE!! IT SEEMS TO BE WORSE IF THE AIR IS ON. AFTER ONE OF THE LUNGING FITS TODAY A WRENCH LIGHT CAME ON AND THEN THERE WAS NO POWER AT ALL. I PULLED OVER TURNED IT OFF AND RESTARTED IT THE LIGHT WENT OUT AND POWER CAME BACK! SOMETHING REALLY NEEDS TO BE DONE!!! *JS
NHTSA ODI #10457219
Mileage unknown · Apr 12, 2012
Electrical SystemEngine And Engine Cooling
2007 FORD FREESTYLE. CONSUMER STATES VEHICLE HAD A BURNING SMELL AND STOPPED RUNNING WHILE DRIVING *TGW THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED. A FEW DAYS LATER, THE BURNING SMELL RETURNED AND THE VEHICLE STOPPED RUNNING. THE DEALER REPLACED THE CATALYTIC CONVERTER AGAIN. THE CONSUMER STATED THE CATALYTIC CON…
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2007 FORD FREESTYLE. CONSUMER STATES VEHICLE HAD A BURNING SMELL AND STOPPED RUNNING WHILE DRIVING *TGW THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED. A FEW DAYS LATER, THE BURNING SMELL RETURNED AND THE VEHICLE STOPPED RUNNING. THE DEALER REPLACED THE CATALYTIC CONVERTER AGAIN. THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED THREE TIMES. ALSO, THE MANIFOLD, GASKET AND SEALS HAD TO BE REPLACED BECAUSE THEY MELTED DUE TO HEAT. THREE MONTHS LATER. THE OIL LIGHT ILLUMINATED. THE SERVICE MECHANIC INFORMED THE CONSUMER THERE WAS NO OIL IN THE ENGINE AND HE WAS UNABLE TO SEE ANY TYPE OF LEAK. THE CONSUMER WAS INFORMED THE ENTIRE EXHAUST SYSTEM NEEDED TO BE REPLACED AS WELL AS THE IGNITION COIL AND FANS, BECAUSE THE VEHICLE WOULD PROBABLY OVERHEAT. *JB
NHTSA ODI #10454124
120,000 miles · Apr 11, 2012
Engine And Engine CoolingPower Train
THE TRANSMISSION CAUSES PERFORMANCE ISSUES. THE TRANSMISSION JERKS, RATTLES, DOESN'T PULL, CAUSES THE ENGINE TO STOP WHILE TRAVELING OR PARKED IN TRAFFIC. CAUSES SUDDEN JERKING WHILE DRIVING, BACKING UP AND STARTING OFF. IT ALSO JERKS VIOLENTLY WHEN THE VEHICLE IS PUT IN DRIVE OR REVERSE EVEN BEFORE STARTING TO DRIVE. WHILE DR…
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THE TRANSMISSION CAUSES PERFORMANCE ISSUES. THE TRANSMISSION JERKS, RATTLES, DOESN'T PULL, CAUSES THE ENGINE TO STOP WHILE TRAVELING OR PARKED IN TRAFFIC. CAUSES SUDDEN JERKING WHILE DRIVING, BACKING UP AND STARTING OFF. IT ALSO JERKS VIOLENTLY WHEN THE VEHICLE IS PUT IN DRIVE OR REVERSE EVEN BEFORE STARTING TO DRIVE. WHILE DRIVING THE TRANSMISSIONS CAUSES THE VEHICLE TO BE SLOW TO CHANGE SPEED. THIS IS A SERIOUS SAFETY HAZARD CAUSE WHILE DRIVING THE VEHICLE JERKS SO VIOLENTLY THAT IT RISK HITTING ANOTHER VEHICLE OR PEDESTRIAN. *TR
NHTSA ODI #10454810
39,000 miles · Mar 3, 2012
Electronic Stability Control (esc)Engine And Engine CoolingPower Train
THROTTLE BODY SYSTEM PROBLEM. CAR LUNGING AT LOW SPEEDS AND WHEN THE DRIVER IS NOT PRESSING THE ACCELERATION PEDAL; SUDDEN AND UNEXPECTED. MORE APPARENT WHEN THE VEHICLE'S AIR CONDITIONING SYSTEM IS ON OR WHEN THE STEERING WHEEL IS TURNED SHARPLY. PAST LOYAL FORD CUSTOMER. THIS WAS A BRAND NEW PURCHASE. PROBLEM STARTED AGAIN…
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THROTTLE BODY SYSTEM PROBLEM. CAR LUNGING AT LOW SPEEDS AND WHEN THE DRIVER IS NOT PRESSING THE ACCELERATION PEDAL; SUDDEN AND UNEXPECTED. MORE APPARENT WHEN THE VEHICLE'S AIR CONDITIONING SYSTEM IS ON OR WHEN THE STEERING WHEEL IS TURNED SHARPLY. PAST LOYAL FORD CUSTOMER. THIS WAS A BRAND NEW PURCHASE. PROBLEM STARTED AGAIN AFTER THE HYDRAULIC CONTROL UNIT WAS REPLACED IN 2008. I HAVE HAD ALL I CAN TAKE; VISITED DEALERSHIP TODAY (3-02-212)! PLEASE FORD CORRECT THIS FOR THE SAKE OF YOUR CUSTOMERS. *TR
NHTSA ODI #10450128
5 miles · Jan 25, 2012
Electrical SystemEngine And Engine Cooling
I WAS TAKING MY TWO CHILDREN TO SCHOOL TURNED TO CROSS OVER RAILROAD TRACKS AND CAR STALLED ON THE TRACKS. I TRIED TO RESTART & EVERYTIME I TOOK MY FOOT OF THE ACCELERATOR THE CAR STALLED. FINALLY I WAS ABLE TO GET THE CAR TO MOVE WITH MY FOOT ON THE ACCELERATOR & BRAKE. THE CAR CONTINUED TO STALL WHEN MY CAR CAME CLOSE TO A …
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I WAS TAKING MY TWO CHILDREN TO SCHOOL TURNED TO CROSS OVER RAILROAD TRACKS AND CAR STALLED ON THE TRACKS. I TRIED TO RESTART & EVERYTIME I TOOK MY FOOT OF THE ACCELERATOR THE CAR STALLED. FINALLY I WAS ABLE TO GET THE CAR TO MOVE WITH MY FOOT ON THE ACCELERATOR & BRAKE. THE CAR CONTINUED TO STALL WHEN MY CAR CAME CLOSE TO A STOP. I HAD MY CAR CHECKED LAST YEAR FOR LUNGING & FORD COULD NOT FIND ANYTHING, & IT CONTINUES TO LUNGE NOW IT IS STALLING. I WAS JUST LUCKY THERE WAS NOT A TRAIN COMING OR MY KIDS & I COULD HAVE BEEN HURT. *TR
NHTSA ODI #10445182
NHTSA investigations
2PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO