2007 Ford Freestyle

VEHICLE SURGES FORWARD WHETHER THE VEHICLE IS IN DRIVE OR REVERSE. I HAVE HAD THE THROTTLE BODY REPLACED IN 2011. I HAVE HAD TO REPLACE BRAKES AT 30,000 MILES. THE DRIVER SIDE BACK DOOR WILL NOT LOCK WITH THE KEY REMOTE. ON JULY 6 2012 WITH AC ON DRIVING SLOWLY OUT OF A PARKING LOT CAR WOULD NOT GO. IT STARTED UP AND I WENT ABOUT 20FT AND CAR JUST DIED. ON JULY 10, 2012 TOOK IT TO DEALER IN VIRGINIA BEACH, VA. ON TUESDAY, JULY 12, 2012 I WAS TOLD IT WAS SOMETHING TO DO WITH THE POWERTRAIN AND THE COST WOULD BE $1600. I WENT BALLASTIC AND ASKED TO SPEAK TO MANAGER AND THEN ASKED FOR NUMBER TO FORD COMPANY. I TALKED WITH SOMEONE THERE EXPLAINED MY FINANCIAL SITUATION AND WAS GIVEN A CLAIM NUMBER AND SAID SOMEONE WOULD GET BACK TO ME IN FOUR (4) DAYS ABOUT FINANCIAL ASSISTANCE, WHICH IS NOT WHAT I WAS LOOKING FOR. I TOLD THE FORD REP, THAT I HAD BEEN LOOKING ON THE INTERNET ABOUT ALL THE COMPLAINTS ABOUT MY 2007 FREESTYLE AND ASKED WHY THERE WAS NOT A RECALL ON THIS CAR. ON WEDNESDAY, JULY 11, 2012 DEALER CALLED AND SAID THE PROBLEM WAS NOT THE $1600.00 DEAL BUT A PIGTAIL (WHATEVER THAT IS) AT THE TUNE OF $600.00. I AM AFRAID OF THIS CAR AND I AM LOOKING TO GET RID OF IT AS SOON AS POSSIBLE. *TR

WHEN ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED AND LURCHED FORWARD NECESSITATING A VERY QUICK CHANGE OF FOOT POSITION FROM GAS PEDAL TO BRAKE PEDAL. AFTER BRINGING VEHICLE TO A COMPLETE STOP AND AGAIN ATTEMPTING TO MOVE FORWARD INTO A PARKING SPACE, VEHICLE REPEATED LURCHING MOVEMENTS, AND AGAIN NECESSITATED RAPID CHANGE OF FOOT POSITION TO BRAKE. VEHICLE CONTINUES TO EXHIBIT PROBLEM, NOT ONLY WHEN MOVING FORWARD, BUT ALSO WHEN VEHICLE IS IN REVERSE. IT HAS BEEN INSPECTED SEVERAL TIMES AT A CERTIFIED FORD DEALERSHIP, WITH NO OBVIOUS DEFECTS DETECTED. ONLINE DEFECTS SEARCH LISTS NUMEROUS REPORTS OF SIMILAR PROBLEMS WITH SOLUTION BEING TO REPLACE THROTTLE BODY, A VERY COSTLY REPAIR. *JB

2007 FORD FREESTYLE. CONSUMER STATES VEHICLE HAD A BURNING SMELL AND STOPPED RUNNING WHILE DRIVING *TGW THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED. A FEW DAYS LATER, THE BURNING SMELL RETURNED AND THE VEHICLE STOPPED RUNNING. THE DEALER REPLACED THE CATALYTIC CONVERTER AGAIN. THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED THREE TIMES. ALSO, THE MANIFOLD, GASKET AND SEALS HAD TO BE REPLACED BECAUSE THEY MELTED DUE TO HEAT. THREE MONTHS LATER. THE OIL LIGHT ILLUMINATED. THE SERVICE MECHANIC INFORMED THE CONSUMER THERE WAS NO OIL IN THE ENGINE AND HE WAS UNABLE TO SEE ANY TYPE OF LEAK. THE CONSUMER WAS INFORMED THE ENTIRE EXHAUST SYSTEM NEEDED TO BE REPLACED AS WELL AS THE IGNITION COIL AND FANS, BECAUSE THE VEHICLE WOULD PROBABLY OVERHEAT. *JB

I WAS TAKING MY TWO CHILDREN TO SCHOOL TURNED TO CROSS OVER RAILROAD TRACKS AND CAR STALLED ON THE TRACKS. I TRIED TO RESTART & EVERYTIME I TOOK MY FOOT OF THE ACCELERATOR THE CAR STALLED. FINALLY I WAS ABLE TO GET THE CAR TO MOVE WITH MY FOOT ON THE ACCELERATOR & BRAKE. THE CAR CONTINUED TO STALL WHEN MY CAR CAME CLOSE TO A STOP. I HAD MY CAR CHECKED LAST YEAR FOR LUNGING & FORD COULD NOT FIND ANYTHING, & IT CONTINUES TO LUNGE NOW IT IS STALLING. I WAS JUST LUCKY THERE WAS NOT A TRAIN COMING OR MY KIDS & I COULD HAVE BEEN HURT. *TR

THE FIRST INCIDENT OCCURRED WHILE I WAS AT THE STORE WITH MY CHILDREN. WE WERE LEAVING THE STORE AS I PUT THE FREESTYLE IN REVERSE, THE ENGINE MADE A LOUD "DROPPING" NOISE AND WOULD NOT REVERSE. I PUT THE CAR BACK INTO PARK AND LOOKED AROUND THE OUTSIDE TO CHECK FOR ANYTHING VISIBLE THAT WOULD HAVE CAUSED THE NOISE OR LACK OF MOVEMENT. I NOTICED THE CAR IDLING AT A HIGH RPM. I GOT BACK IN THE CAR TO TRY AGAIN WITH NO LUCK. THIS IS WHEN THE CAR SURGED FORWARD. I THEN BECAME SCARED AND TURNED THE CAR OFF. WHEN I TURNED IT BACK ON EVERYTHING WAS "NORMAL" AGAIN. I DROVE IT STRAIGHT TO THE FORD DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEMS AND TOLD ME TO CONTINUING DRIVING IT AGAIN UNTIL I GOT A LIGHT ON MY DASH TO PROVE TO THEM I WAS HAVING PROBLEMS. THEY SERVICED MY TRANSMISSION AT THAT TIME AS WELL TO FIND NO ISSUES. UNFORTUNATELY, THIS WAS NOT COVERED WITH THE WARRANTY SO I HAD TO PAY OUT OF POCKET. SINCE THE FIRST INCIDENT, I HAVE EXPERIENCED THIS ISSUE 5 MORE TIMES, MOSTLY WHILE IN PARKING LOTS WHILE IDLE. HOWEVER THE LAST INCIDENT WAS 1/10/12. THIS SURGE PUT MY VEHICLE IN THE INTERSECTION. I TOOK THE CAR AGAIN TO THE DEALERSHIP. THIS INCIDENT HAD THE SAME ISSUES WITH THE ENGINE SOUNDING LIKE IT WAS DROPPING WHEN SWITCHING INTO DIFFERENT GEARS AND IDLING HIGH. THE CAR WOULD NOT SWITCH OUT OF 2ND GEAR WHILE THE TECH TEST DROVE IT WITH ME. THERE WAS A NEW ISSUE THAT APPEARED WITH THIS INCIDENT. IT IS A GRINDING NOISE WHEN THE GAS WAS APPLIED. THE GRIND IS SIMILAR TO THE SOUND THE BRAKE WOULD MAKE WHEN THE ANTI-LOCK WERE TO KICK IN, EXCEPT THE BRAKES ARE NOT BEING APPLIED. THIS HAS CAUSED THE ANTI-SKID LIGHT AND ABS LIGHT TO KICK ON. I HAVE MAINTAINED MY CAR RELIGIOUSLY SINCE I PURCHASED IT SO I DO NOT BELIEVE THIS IS A MAINTENANCE ISSUE. FORD HAS BEEN UNABLE TO SOLVE THESE ISSUES, CHARGE CUSTOMERS FOR UNNECESSARY REPAIRS, AND ALLOW THE VEHICLES TO BE DRIVEN. *TR

THE CAR STALLS OUT AND I GET THE WRENCH ON MY DASHBOARD. THE CAR WILL RESTART AFTER A FEW MINUTES AND RUNS FINE AT THAT POINT. THIS APPARENTLY MEANS THAT THERE IS A POWERTRAIN FAULT DETECTED. WHEN THE DIAGNOSTICS WERE RAN THEY PULLED THE CODE U0401 AND THE DEALER TOLD ME THAT THERE WERE ALOT OF FREESTYLES AND MERCURY'S WITH THIS CODE AND THAT IT WOULD BE $280.00 TO DIAGNOSE THE PROBLEM. *TR

FOR THE PAST YEAR, WHEN THE CAR IS AT IDLE, BUT NOT IN PARK, WITH FOOT OFF ACCELERATOR, THE CAR WILL SUDDENLY, AND WITHOUT DRIVER ACTION, SURGE OR LURCH FORWARD. OR IF IN REVERSE, IT WILL SURGE BACKWARD. IF FOOT IS FIRMLY ON BRAKE, THE LURCH WILL NOT CAUSE MOVEMENT OF TIRES, JUST BODY OF CAR AS THE BRAKES RESTRAIN MOVEMENT. BUT IF IT OCCURS IN THE INSTANT THE DRIVER IS MOVING THE FOOT FROM ACCELERATOR TO BRAKE, OR WITHOUT THE BRAKE BEING FIRMLY DEPRESSED BEYOND WHAT IS NEEDED TO RESTRAIN MOVEMENT WHILE AT IDLE, THE SURGE CAN BE 2-5 FEET BEFORE THE DRIVER IS ABLE TO APPLY THE BRAKE AND CEASE THE MOVEMENT. WE HAVE ALMOST HIT A PEDESTRIAN COMING OUT OF A FAST FOOD RESTAURANT CROSSING IN FRONT OF CAR AS WE WERE GOING THROUGH DRIVE-THROUGH. WE WERE AT A STOP TO RECEIVE FOOD WITH FOOT ON BRAKE ENOUGH TO STOP FORWARD MOVEMENT WHILE AT IDLE BUT NOT ENOUGH TO STOP WHEN SURGE OCCURRED. WE HAVE ALMOST HIT NUMEROUS CARS WHILE TRYING TO PARK, ESPECIALLY DURING PARALLEL PARKING ATTEMPTS. THE CONDITION COMES AND GOES. AT TIMES WHEN IT IS "ACTING UP" THE CAR ALSO LOSES ITS ABILITY TO PROPERLY ACCELERATE IN RESPONSE TO DEMAND FOR GAS AND SPEED. PUSH ON ACCELERATOR BUT THE CAR WILL NOT RESPOND EXCEPT AT ONLY A VERY SLOW RATE, TAKING MANY SECONDS TO REACH A TOP SPEED OF 25-30 MPH. THIS HAS CAUSED SAFETY ISSUES WHEN IT OCCURS WHILE PULLING OUT IN FRONT OF ON-COMING TRAFFIC, EVEN THOUGH DOING SO AT WHAT SHOULD BE A SAFE DISTANCE. MY WIFE IS NOW REFUSING TO DRIVE THE CAR WHEN THE CONDITION IS OCCURRING DUE TO HER FEAR OF IT ACTING ON ITS OWN. IT STARTED IN THE 80,000 MILE RANGE. OUR CAR NOW HAS ABOUT 102,000 MILES. *TR

VEHICLE SURGES FORWARD WHEN RELEASING BRAKE PEDAL. ANY TIME CAR COMES TO COMPLETE STOP, UPON RELEASE OF BRAKE PEDAL, VEHICLE SURGES FORWARD INVOLUNTARILY. ESPECIALLY NOTICEABLE WHEN AIR CONDITIONING IS ENGAGED AND MORE PRONOUNCED AT HIGHER BLOWER SETTINGS. DANGEROUS TO DRIVE WHILE PICKING UP KIDS AT SCHOOL. HAVE NOT EXPERIENCED SURGE WHEN A/C OFF. RECENTLY HAD A/C PROBLEM AND WHILE A/C NOT WORKING-NO SURGE, THE FIRST DAY A/C FIXED-SURGE BACK. A/C PROBLEM FIXED WITH A SCROLL COMPRESSOR RELIEF VALVE. WE FEEL THE A/C AND THE SURGE PROBLEM ARE DIRECTLY CONNECTED AND ARE VERY WEARY OF DRIVING VEHICLE EXCEPT FOR IT IS THE ONLY FAMILY VEHICLE WE OWN. THIS HAS BEEN AN ONGOING PROBLEM, ESPECIALLY WHEN THE WEATHER IS WARM AND WE MUST USE THE A/C. SEVERAL TIMES HAVE COME CLOSE TO HITTING OTHER VEHICLES OR PEDESTRIANS. THIS IS A REGULARLY OCCURRING PROBLEM THAT IS GETTING WORSE. TODAY, NUMEROUS WARNING LIGHTS CAME ON TOGETHER AND WE HAD TO STOP, TURN OFF VEHICLE AND RE-START. SOMETIMES ENGINE WILL DIE WHEN WE PUSH RAPIDLY ON BRAKE TO PREVENT SURGE. VEHICLE MUST THEN BE ALLOWED TO SIT FOR 30-60 SECONDS THEN BE RESTARTED. UNSURE SOURCE OF PROBLEM FROM A/C TO TRANSMISSION TO FUEL SYSTEM BUT ALL ARE ELECTRONICALLY CONTROLLED. THIS VEHICLE IS GETTING DANGEROUS TO DRIVE. *TR