← New search

2005 Ford Freestar

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

When problems were reported

Mileage at the reported incident

804 reports with mileage · 82 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 677 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports14 injury reports

What owners actually said

886 reports
110,883 miles · Dec 5, 2011
Power Train

ON 12/04/2011 DRIVING ON A BUSY 2 WAY HIGHWAY WITH NO PULL OFF AREAS. THE TRANSMISSION STARTED JERKING AND LOSS OF POWER. AFTER GETTING THE VAN BACK TO THE HOUSE TO CHANGE THE FLUID AND FILTER, I FIND A CHUNK OF METAL ON THE MAGNET. ( WHICH I STILL HAVE ) WITH THIS VAN ONLY HAVING 110,883 THERE IS REASON FOR THIS VAN TO BE…

Read full complaint

ON 12/04/2011 DRIVING ON A BUSY 2 WAY HIGHWAY WITH NO PULL OFF AREAS. THE TRANSMISSION STARTED JERKING AND LOSS OF POWER. AFTER GETTING THE VAN BACK TO THE HOUSE TO CHANGE THE FLUID AND FILTER, I FIND A CHUNK OF METAL ON THE MAGNET. ( WHICH I STILL HAVE ) WITH THIS VAN ONLY HAVING 110,883 THERE IS REASON FOR THIS VAN TO BE DOWN WITH TRANSMISSION PROBLEMS. I HAVE A 2003 FORD CROWN VIC ( POLICE UNIT ) OVER 356,000 MILES ON IT- STILL GOING HAVE A 1999 FORD F250 WITH OVER 120,000 MILES ON IT - STILL GOING SO WHAT'S THE ISSUE WITH THE 2005 FORD FREE STAR? I WILL NEVER BUY ANOTHER FORD UNLESS FORD STEPS UP AND FIXES THESE TRANSMISSION. *TR

NHTSA ODI #10438684

Mileage unknown · Dec 4, 2011
Power Train

THE VEHICLE STARTS FINE, BUT AS SOON AS I GET TO ABOUT 20MPH, THE VEHICLE STALLS. I HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP ATLEAST FOUR TIMES. AT FIRST THEY SAID IT WAS SOMETHING IN THE TRANSMISSION, THEN THEY SAID IT WAS THE TORQUE CONVERTER, FINALLY THEY DECIDED IT WAS THE PCM GETTING WET. THEY SAID THEY SEALED THE PCM …

Read full complaint

THE VEHICLE STARTS FINE, BUT AS SOON AS I GET TO ABOUT 20MPH, THE VEHICLE STALLS. I HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP ATLEAST FOUR TIMES. AT FIRST THEY SAID IT WAS SOMETHING IN THE TRANSMISSION, THEN THEY SAID IT WAS THE TORQUE CONVERTER, FINALLY THEY DECIDED IT WAS THE PCM GETTING WET. THEY SAID THEY SEALED THE PCM TO KEEP IT FROM GETTING WET, BUT ALL THEY DID WAS CAULK AROUND THE BRACKETS THAT FASTENS THE WIPER COW ON. FINALLY AFTER GETTING TIRED OF TAKING THE VAN BACK TO THE DEALERSHIP, I DECIDED TO PULL EVERYTHING APART MYSELF. WHAT I DISCOVERED WAS THE PCM IS LOCATED IN A PLACE THAT IT SHOULDN'T BE. IT IS LOCATED ON THE PASSENGER SIDE OF THE FIREWALL UNDER THE WIPER COW. WATER RUNS BEHIND THE WIPER COW DIRECTLY ON THE PCM. I HAVE CONTACTED THE DEALERSHIP ABOUT IT, BUT ALL THEY SAY IS, " WE CANT DO ANYTHING ABOUT IT BECAUSE THERE IS NO RECALL". I LOOKED ONLINE TO SEE IF OTHER PEOPLE ARE HAVING PROBLEMS, AND TO NO SURPRISE, THERE ARE LITERALLY HUNDREDS OF CONSUMERS WITH THE EXACT SAME ISSUES. I FEEL THAT THIS COULD POTENTIALLY BE UNSAFE TO MOTORISTS, SIMPLY BECAUSE THE ENTIRE VEHICLE SHUTS DOWN AS YOU ARE DRIVING. WHEN THE VEHICLE SHUTS DOWN, THERE IS NO LONGER POWER STEERING OR POWER BRAKES, WHICH MAKES IT DIFFICULT TO SAFELY CONTROL THE VEHICLE. PLEASE DO WHAT YOU CAN. *TR

NHTSA ODI #10438498

142,000 miles · Dec 2, 2011
Power Train

TOTAL LOSS OF POWER OCCURRED, ENGINE KEPT RUNNING BUT TRANSMISSION DID NOT ENGAGE. MECHANIC FOUND BAD TRANSMISSION / TORQUE CONVERTER AND NEEDS TO BE REPLACED AT ESTIMATE OF $2500.00. THIS OCCURRED IN HEAVY TRAFFIC WHILE MY WIFE WAS DRIVING AND CREATED A VERY UNSAFE CONDITION. IT JUST ROLLED TO A STOP. THERE WERE NO WARNING LI…

Read full complaint

TOTAL LOSS OF POWER OCCURRED, ENGINE KEPT RUNNING BUT TRANSMISSION DID NOT ENGAGE. MECHANIC FOUND BAD TRANSMISSION / TORQUE CONVERTER AND NEEDS TO BE REPLACED AT ESTIMATE OF $2500.00. THIS OCCURRED IN HEAVY TRAFFIC WHILE MY WIFE WAS DRIVING AND CREATED A VERY UNSAFE CONDITION. IT JUST ROLLED TO A STOP. THERE WERE NO WARNING LIGHTS, LOUD SOUNDS OR OTHER SYMPTOMS. *TR

NHTSA ODI #10438101

50,705 miles · Dec 1, 2011
Power Train

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE IN DRIVE OR REVERSE. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE…

Read full complaint

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE IN DRIVE OR REVERSE. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 50,705.

NHTSA ODI #10437983

104,594 miles · Nov 25, 2011
Power Train

WHILE TRAVELING ON THE INTERSTATE AT 70 MILES AN HOUR, I NOTICE THAT WHEN I PUT ON THE GAS THE ENGINE WOULD RACE BUT THERE WAS A LOSS OF FORWARD MOTION. SO I AM ON THE INTERSTATE AND LOSING SPEED RAPIDLY. I WAS ABLE TO SLOW DOWN AND PULL OVER TO THE SIDE OF THE ROAD ON A BRIDGE. CARS, BUSES AND TRUCKS WERE FLYING BY AT 70+ MPH. …

Read full complaint

WHILE TRAVELING ON THE INTERSTATE AT 70 MILES AN HOUR, I NOTICE THAT WHEN I PUT ON THE GAS THE ENGINE WOULD RACE BUT THERE WAS A LOSS OF FORWARD MOTION. SO I AM ON THE INTERSTATE AND LOSING SPEED RAPIDLY. I WAS ABLE TO SLOW DOWN AND PULL OVER TO THE SIDE OF THE ROAD ON A BRIDGE. CARS, BUSES AND TRUCKS WERE FLYING BY AT 70+ MPH. THE BRIDGE WOULD SHAKE AND THERE WERE TIMES IT LOOKED LIKE WE WOULD BE HIT BY OTHER CARS. WE CALL AAA AND AFTER AN HOUR AND 30 MINUTES WERE RESCUED BY THE TOW TRUCK. OUR VAN WAS TOWED TO THE CLOSES FORD DEALER. THE NEXT DAY WE WERE INFORMED THAT OUR TRANSMISSION TORQUE CONVERTED HAD FAILED AND THE REPAIR WOULD BE APPROXIMATELY $1,800. AT A 104,594 MILES AND NO WARNING THE TRANSMISSION WAS DONE. THIS WAS THE SECOND TIME IN 27 MONTHS THAT THE TORQUE CONVERTER HAS FAILED. WHEN THE VAN HAD APPROXIMATELY 59,000 MILES ON IT THE TORQUE CONVERTER FAILED. IT WAS REPAIRED AT THE LOCAL FORD DEALER AND HAS FAILED AGAIN. THIS TORQUE CONVERTER IS DEFECTED AND PLACES THE PASSENGER OF THE VAN IN GREAT DANGER WHEN IT FAILS. *TR

NHTSA ODI #10437269

104,531 miles · Nov 14, 2011
Power Train

I WAS DRIVE MY 2005 FORD FREESTAR VAN AND AS STARTING TO GO UP OVERPASS LOSS ALL DRIVE POWER, ENGINE WAS RUNNING OK BUT TRANSMISSION WAS GONE. LUCKILY THIS WAS A NEW BRIDGE WHICH HAD A PLACE TO PULL OVER. I MADE TO THE TOP OVER THE OVER PASS BECAUSE OF SPEED BEFORE TRANSMISSION QUIT. I HAD NO WARNING JUST AN ALL THE SUDDEN LOS…

Read full complaint

I WAS DRIVE MY 2005 FORD FREESTAR VAN AND AS STARTING TO GO UP OVERPASS LOSS ALL DRIVE POWER, ENGINE WAS RUNNING OK BUT TRANSMISSION WAS GONE. LUCKILY THIS WAS A NEW BRIDGE WHICH HAD A PLACE TO PULL OVER. I MADE TO THE TOP OVER THE OVER PASS BECAUSE OF SPEED BEFORE TRANSMISSION QUIT. I HAD NO WARNING JUST AN ALL THE SUDDEN LOSS OF THE TRANSMISSION. WHEN I STOPPED ON TOP OF BRIDGE I TRIED ALL GEARS INCLUDING REVERSE AND NOTHING . THIS IS DANGEROUS ME AND MY WIFE COULD HAVE BEEN REAR ENDED AND KILLED BECAUSE OF THIS, BETWEEN LOSS OF DRIVE TRAIN AND CRAZY DRIVERS WHILE WAITING FOR A TOW TRUCK TO TAKE US HOME. FORD NEED TO FIX CAUSE OF THIS PROBLEM AND FIX EVERY FORD FREESTAR EVER SOLD. *TR

NHTSA ODI #10435635

120,000 miles · Nov 14, 2011
Power Train

MY WIFE WAS PARKING THE VAN AND BACKED UP FOR BETTER ACCESS TO THE PARKING SPACE. WHEN SHE SHIFTED BACK TO DRIVE THE VEHICLE WOULD NOT MOVE. SHE CALLED ME AND I WENT TO CHECK OUT THE VEHICLE AND FOUND NO TRANSMISSION ENGAGEMENT IN ANY GEAR. I CHECKED THE MANUAL LINKAGE AND IT WAS CONNECTED AND TIGHT. I CHECKED THE OIL AND NOTED …

Read full complaint

MY WIFE WAS PARKING THE VAN AND BACKED UP FOR BETTER ACCESS TO THE PARKING SPACE. WHEN SHE SHIFTED BACK TO DRIVE THE VEHICLE WOULD NOT MOVE. SHE CALLED ME AND I WENT TO CHECK OUT THE VEHICLE AND FOUND NO TRANSMISSION ENGAGEMENT IN ANY GEAR. I CHECKED THE MANUAL LINKAGE AND IT WAS CONNECTED AND TIGHT. I CHECKED THE OIL AND NOTED THE OIL WAS QUITE A BIT ABOVE THE FULL LEVEL LIKE THE TRANSMISSION PUMP HAD QUIT WORKING. WE TOWED THE VEHICLE TO THE SHOP WHERE I WORK AND REMOVED THE TRANSMISSION PAN. WE FOUND THE TRANSMISSION PAN CLEAN WITH ONLY NORMAL AMOUNTS OF METAL ON THE MAGNET AND NO INDICATION OF BURNED CLUTCHES. AFTER READING THE DESCRIPTIONS OF MANY SIMILAR FAILURES ON THE VARIOUS BOARDS I AM FAIRLY CERTAIN WE WILL FIND TORQUE CONVERTER/INPUT SHAFT FAILURE WHEN WE REMOVE AND DISASSEMBLE THE TRANSMISSION. *TR

NHTSA ODI #10435630

83,000 miles · Nov 13, 2011
Power Train

MY WIFE AND I OWN A 2005 FORD WINDSTAR. ON OCT. 21 2011 MY WIFE ARRIVED HOME FROM WORK AND I TOOK THE VAN TO PICK UP MY SON FROM HIS SCHOOL. WITHOUT WARNING THE VANS RPMS WENT UP AND THEN THE VAN STALLED. I RESTARTED THE VAN BUT THE VAN ACTED LIKE IT DID NOT WANT TO SHIFT GEARS AND THE VAN STALLED AGAIN. I WAS ONLY 1BLOCK FROM …

Read full complaint

MY WIFE AND I OWN A 2005 FORD WINDSTAR. ON OCT. 21 2011 MY WIFE ARRIVED HOME FROM WORK AND I TOOK THE VAN TO PICK UP MY SON FROM HIS SCHOOL. WITHOUT WARNING THE VANS RPMS WENT UP AND THEN THE VAN STALLED. I RESTARTED THE VAN BUT THE VAN ACTED LIKE IT DID NOT WANT TO SHIFT GEARS AND THE VAN STALLED AGAIN. I WAS ONLY 1BLOCK FROM HOME AND WAS LUCKY TO MAKE IT HOME WHILE HAVING TO RESTART THE VAN SEVERAL TIMES. I CALLED THE LOCAL FORD SERVICE CENTER AND THEY SAID TO TOW IT THERE AND IT WOULD COST $100 TO HOOK IT UP TO THEIR COMPUTER. I LOVE HOW IT COST ME $100 TO HAVE FORD TELL ME WHATS WRONG THEN WANTS ME TO PAY THEM TO FIX IT. IT ONLY TAKES 5 MINUTES TO HOOK UP THE COMPUTER WITH ALL THE COMPLAINTS I HAVE SEEN YOU WOULD THINK THEY SHOULD KNOW. I WAS LUCKY TO HAVE A FRIEND WHO WORKS AT FORD AND HE HAD TO REPLACE THE PCM DUE TO WATER COMING INTO CONTACT WITH THE PCM. WE GOT OUR VAN BACK ON THURSDAY NOV. 3RD 2011. THEN ON NOV. 7TH 2011(4 DAYS LATER) MY WIFE WAS ON A BUSY INTERSTATE RAMP GETTING READY TO MERGE ON THE HIGHWAY AT ABOUT 45MPH WHEN THE RPM'S SHOT UP THE VAN HESITATED AND LOST POWER SHE STARTED COASTING TO THE SHOULDER WHILE TRAFFIC WAS SPEEDING AROUND HER. IT WAS ALSO ON A CURVE SO TRAFFIC COULD NOT SEE HER UNTIL THEY WERE RIGHT ON TOP OF HER. EVEN ON THE SHOULDER WHEN SHE CALLED ME SHE WAS TERRIFIED THAT SOMEONE WAS GOING TO HIT HER BECAUSE THE SHOULDER WAS VERY NARROW AND TRAFFIC WAS WITHIN INCHES OF THE VAN. WE HAD THE VAN TOWED TO FORD AND THEY ARE GOING TO TAKE A LOOK AT IT THIS MONDAY (NOV. 14, 2011) WE ARE DUE TO GO OUT OF TOWN FRIDAY NOV. 18TH AND WE DO NOT KNOW IF WE WILL HAVE A VAN TO GO ON A VACATION THAT HAS BEEN PLANNED FOR A YEAR. MY WIFE AND I DO NOT EVEN KNOW IF WE CAN TRUST OUR FORD FREESTAR TO MAKE THE TRIP SO WE OUR GOING TO HAVE THE EXTRA EXPENSE OF RENTING A CAR. WE ARE OUT $750 SO FAR AND ANOTHER $400 TO RENT A CAR. WE HAVE 83,000 MI.

NHTSA ODI #10435848

Mileage unknown · Nov 10, 2011
Power Train

I WAS DRIVING WITH MY 2 CHILDREN WHEN MY 2005 FORD FREESTAR JUST STOPPED IN THE MIDDLE OF THE ROAD. THANK GOD IT WAS DAYTIME, AND NOT A LOT OF PEOPLE ON THIS ROAD AT THE TIME. MY CAR HAS ONLY 54,000 MILES ON IT. I WAS TOLD AFTERWARD THAT IT WAS MY TRANSMISSION. THE TRANSMISSION NEEDS TO BE REPLACED. I HAD TO WAIT STANDING WI…

Read full complaint

I WAS DRIVING WITH MY 2 CHILDREN WHEN MY 2005 FORD FREESTAR JUST STOPPED IN THE MIDDLE OF THE ROAD. THANK GOD IT WAS DAYTIME, AND NOT A LOT OF PEOPLE ON THIS ROAD AT THE TIME. MY CAR HAS ONLY 54,000 MILES ON IT. I WAS TOLD AFTERWARD THAT IT WAS MY TRANSMISSION. THE TRANSMISSION NEEDS TO BE REPLACED. I HAD TO WAIT STANDING WITH MY 2 SMALL CHILDREN ON THE SIDE OF THE ROAD 20 MINUTES FOR A TOW TRUCK. THIS WAS VERY UNSAFE! THEIR IS NO REASON THIS SHOULD BE. IT IS GOING TO COST ME $2000.00 TO FIX WHICH I DO NOT HAVE. OF COURSE MY WARRANTY ONLY COVERED UP UNTIL 50,000 MILES. FORD SAID THAT'S TO BAD. THIS IS TERRIBLE SOMETHING NEEDS TO BE DONE IMMEDIATELY! THIS IS NO WAY TO DO BUSINESS OR TO TREAT PEOPLE. SOMEONE NEEDS TO FIX THIS... *TR

NHTSA ODI #10435229

56,000 miles · Nov 9, 2011
Power Train

MY WIFE AND DAUGHTER WERE TRAVELING ON A HIGHWAY WHEN WITHOUT ANY WARNING THE TRANSMISSION SUFFERED A COMPLETE BREAKDOWN. THE ENGINE WAS RUNNING FINE, BUT THE TRANSMISSION WAS NOT TRANSFERRING ANY POWER TO THE WHEELS. STRANDED IN THE MIDDLE OF A BUSY HIGHWAY FOR THREE HOURS AWAITING A TOW, MY WIFE AND DAUGHTER TRIED IN VAI…

Read full complaint

MY WIFE AND DAUGHTER WERE TRAVELING ON A HIGHWAY WHEN WITHOUT ANY WARNING THE TRANSMISSION SUFFERED A COMPLETE BREAKDOWN. THE ENGINE WAS RUNNING FINE, BUT THE TRANSMISSION WAS NOT TRANSFERRING ANY POWER TO THE WHEELS. STRANDED IN THE MIDDLE OF A BUSY HIGHWAY FOR THREE HOURS AWAITING A TOW, MY WIFE AND DAUGHTER TRIED IN VAIN TO GET THE VEHICLE TO MOVE OFF OF THE ROADWAY WHILE CARS RACED AROUND THEM. THE TRANSMISSION GAVE NO PRIOR INDICATION OF IMPENDING MECHANICAL PROBLEMS AND WAS ALWAYS PROPERLY SERVICED. IN MY OPINION A VEHICLE WITH ONLY 56,000 MILES SHOWING NO INDICATIONS OR WARNING SIGNS SHOULD NOT HAVE SUCH A CATASTROPHIC FAILURE. FROM MY LIMITED RESEARCH IT WOULD APPEAR THAT THIS IS NOT ONE ISOLATED INCIDENT OF THIS EXACT CIRCUMSTANCE. IT SEEMS LIKELY THAT A DEFECT IN THE TORQUE CONVERTER CAUSED THE SPLINES TO SHEAR OFF RESULTING IN COMPLETE AND SUDDEN LOSS OF POWER TO THE DRIVE WHEELS WHICH RENDERS THE VEHICLE INOPERABLE. THIS CAN BE PARTICULARLY DANGEROUS IF IT HAPPENS WHILE MERGING, CROSSING AN INTERSECTION OR BEING STRANDED ON A BUSY HIGHWAY. FORD SHOULD BE MADE TO CORRECT WHAT SEEMS LIKE A VERY DANGEROUS DESIGN FLAW BEFORE SOMEONE HAS TO BE SERIOUSLY INJURED OR WORSE. *TR

NHTSA ODI #10435012

Official recalls

3

13V081000 · Seats

Mar 7, 2013

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Consequence & remedy

Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

12V006000 · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

Jan 9, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence & remedy

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional source detail variants (2)

Power Train:automatic Transmission:torque Converter

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Power Train:automatic Transmission

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

06V069000 · Structure:body:hatchback/liftgate

Mar 9, 2006

ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.

Consequence & remedy

Consequence: IN THE EVENT OF A LIFTGATE STRUT MALFUNCTION, THE LIFTGATE CAN FALL FREELY WITH NO PRIOR WARNING. ANYONE STANDING BENEATH THE LIFTGATE MAY BE INJURED IF THE LIFTGATE FALLS.

Remedy: DEALERS WILL REPROGRAM THE POWER LIFTGATE MODULE TO REDUCE THE LIKELIHOOD THAT THE LIFTGATE COULD FALL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 15, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EQ12010 · Stabilus Rear Liftgate Struts Failing

Opened Sep 28, 2012 · Closed Dec 31, 2012

Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut

Please see the attached closing resume summary.It has been attached to this document as a PDF.

EA12003 · Corrosion Of Third-Row Seat Attachment

Opened Apr 23, 2012 · Closed May 2, 2013

Status: closed (inferred from source dates) · Seats; Seats:mid/rear Assembly; Structure; Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Additional source detail variants (4)

Seats

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Seats:mid/rear Assembly

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

PE11033 · Service Jack Failure

Opened Sep 13, 2011 · Closed Dec 7, 2012

Status: closed (inferred from source dates) · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift

The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject jack, an additional 223,246 vehicles.NHTSA has received six consumer complaints (VOQs) involving three injury incidents and a fatality.Ford reported 26 complaints for the SVs involving an additional 4 injuries. In the fatal incident, the van fell on a person working on the engine under the otherwise unsupported vehicle; ODI was unable to determine whether the vehicle was adequately chocked or the park brake was properly set. Reported injuries include a broken arm, head and hand injuries, arm and rib bruises, and muscle strains. NHTSA has received just one new report since opening this investigation. The complaint trend in ODI and Ford data is flat if not declining.Ford provides instructions and warnings in the owner's manual, on a placard placed with the jack, and on the jack itself. These instruct consumers to put the vehicle gear selector in Park, properly set the parking brake, chock the opposite wheel, use the jack only for changing a tire, loosen the lug nuts prior to jacking, and to not get under a vehicle supported by the jack only (NHTSA also recommends that jacks only be used for tire changing).In the VOQs, roughly half the consumers were using the jack for something other than tire changing, half had not chocked a wheel, and half had not properly set the parking brake. ODI notes that since the front wheels are drive wheels (with an open center differential) the Park gear cannot provide vehicle stability (longitudinally) when a front wheel is raised. All NHTSA complaints and most of the complaints to Ford involved failures while a front wheel was raised.In response to ODI's inquiry, Ford conducted testing on a 2004 Freestar. Ford's tests showed that when a front tire was raised the service jack held without failing under various scenarios except when a rocking force was applied and the parking brake was not properly set. Based on its testing and its analysis of field data, Ford concluded that the type of jack failure evidenced in this investigation (bending at mid-point) was likely caused by vehicle movement due to an improperly secured vehicle, or other misuse of the jack. Ford notes that rates in this investigation were similar to those in another investigation (EA91-049) which ODI closed. ODI also analyzed jack data for MY 2003 and newer vehicles to compare to the SV population. To assist with this analysis, ODI requested data from the jack manufacturer (actually its successor company) who provided limited data but did identify other models using the same design jack. ODI was unable to identify a significant difference in the incidence of jack failures (including those involving bending failures) between the SVs, other vehicles which used the same jack, or other vehicles where the jack type was unknown or different.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, investigation PE11-033 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist and ODI reserves

PE10033 · Engine Stalling

Opened Aug 23, 2010 · Closed Jul 15, 2011

Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

EA09016 · Transmission Torque Converter Failure

Opened Nov 10, 2009 · Closed Feb 2, 2012

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Additional source detail variants (2)

Power Train:automatic Transmission

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

PE09033 · Torque Converter Output Shaft Failure

Opened Jul 15, 2009 · Closed Nov 17, 2009

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Additional source detail variants (2)

Power Train:automatic Transmission

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.