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2005 Ford Freestar

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

When problems were reported

Mileage at the reported incident

804 reports with mileage · 82 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 677 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports14 injury reports

What owners actually said

886 reports
Mileage unknown · Jul 14, 2012
Power Train

THIS IS AN AMENDMENT TO COMPLAINT #10465607 FILED YESTERDAY. I WAS INFORMED TODAY BY MY DEALER, HERLONG FORD IN EDGEFIELD, SC, THAT IT IS TOTAL TRANSMISSION FAILURE. THEY STATED THAT THEY COULD NOT TELL IF THE TRANSMISSION FAILURE IS DUE TO THE RECALLED PART UNLESS THEY TEAR THE TRANSMISSION DOWN COMPLETELY. THIS TEARING DOWN WO…

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THIS IS AN AMENDMENT TO COMPLAINT #10465607 FILED YESTERDAY. I WAS INFORMED TODAY BY MY DEALER, HERLONG FORD IN EDGEFIELD, SC, THAT IT IS TOTAL TRANSMISSION FAILURE. THEY STATED THAT THEY COULD NOT TELL IF THE TRANSMISSION FAILURE IS DUE TO THE RECALLED PART UNLESS THEY TEAR THE TRANSMISSION DOWN COMPLETELY. THIS TEARING DOWN WOULD BE AT MY EXPENSE ALONG WITH THE TOWING OF MY VEHICLE TO THEIR DEALERSHIP FROM NORTH AUGUSTA, SC WHERE IT STRANDED ME. THE ONLY OPTIONS I HAVE IS TEAR DOWN AND REPAIR OR TRADE. NEITHER OF THESE OPTIONS ARE GOOD FOR US. WE JUST PURCHASED MY HUSBANDS TRUCK AND WE ARE ON A TIGHT BUDGET. I GUESS WE WILL HAVE TO BE THE ONES TO TAKE THE HIT FOR SOMETHING THAT IS OBVIOUS TO ANYONE WHO HAS RESEARCHED IT THAT FORD IS AT FAULT AND SHOULD BE HELD ACCOUNTABLE. I HAVE TO HAVE MY VAN FOR WORK AND PERSONAL USE. I DO NOT HAVE ANOTHER VEHICLE TO GO TO WORK IN. FORD SHOULD BE MADE TO REPLACE THESE TRANSMISSIONS COMPLETELY AT THEIR COST. THESE VEHICLES ARE A DEATH TRAP WAITING TO HAPPEN. IT SHOULD NOT TAKE THIS LONG TO GET THE REPAIR PARTS TO THE DEALERS. IF THERE IS A CLASS ACTION LAWSUIT OUT THERE COUNT US IN!! I GUESS IT WILL TAKE SOMEONE DYING BEFORE ANYONE MAKES FORD STEP UP TO THE PLATE AND BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE VEHICLES! I WAS A LOYAL FORD OWNER BUT I AM SERIOUSLY CONSIDERING CHANGING MY PREFERENCE. FORD DO THE RIGHT THING AND HELP YOUR LOYAL CUSTOMERS OUT THAT BOUGHT YOUR VEHICLE TO TRANSPORT THEIR FAMILIES IN SINCE YOU ADVERTISED IT AS A FAMILY VAN!! NHTSA NEEDS TO DO SOMETHING AND FAST OR WE ARE GOING TO LOSE FAITH IN THE AGENCY TO PROTECT US AND OUR FAMILIES! THIS MANY POWERTRAIN AND TORQUE PROBLEMS ARE NOT A FLUKE BUT A VERY SERIOUS PROBLEM THAT NEEDS TO BE MADE RIGHT. IT'S NOT HARD TO RESEARCH THIS YEAR MAKE AND MODEL TO FIND HUNDREDS OF COMPLAINTS REGARDING THE MINIVANS SHUTTING DOWN IN THE MIDDLE OF TRAFFIC! PLEASE HELP US SOON!! *TR

NHTSA ODI #10465679

Mileage unknown · Jul 13, 2012
Power Train

WHILE DRIVING MY TRANSMISSION IS STICKING AND JERKING. AFTER IT DOES THAT IT SHUTS OFF IN THE MIDDLE OF THE ROAD. A COUPLE OF MONTHS AGO I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T THE RECALLED PART AND IT COST ME $800.00 TO REPAIR. EVER SINCE THEN IT HAS STILL BEEN HAVING LITTLE JERKING AND STICKING ISSUES. TODAY, JULY 13, …

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WHILE DRIVING MY TRANSMISSION IS STICKING AND JERKING. AFTER IT DOES THAT IT SHUTS OFF IN THE MIDDLE OF THE ROAD. A COUPLE OF MONTHS AGO I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T THE RECALLED PART AND IT COST ME $800.00 TO REPAIR. EVER SINCE THEN IT HAS STILL BEEN HAVING LITTLE JERKING AND STICKING ISSUES. TODAY, JULY 13, 2012, IT SHUT OFF AGAIN IN THE MIDDLE OF ONE OF THE BUSIEST INTERSECTIONS IN NORTH AUGUSTA, SOUTH CAROLINA JUST LIKE THE LAST TIME. THIS IS THE FOURTH TIME THAT I HAVE ALMOST BEEN IN A WRECK IN MY MINIVAN BECAUSE IT JUST SHUTS OFF WITHOUT WARNING YOU. I THINK I HAVE BEEN PATIENT ENOUGH WAITING ON RECALL PARTS FOR MY VAN. RIGHT NOW I WOULDSAY THAT MY VAN IS A HAZARD TO DRIVE. THE NOT CHANGING OF GEARS CAN AND HAS HAPPENED AT A VARIETY OF SPEEDS, EVEN AT 35. EVERYONE WITH THIS VAN SHOULD BE PUT IN A RENTAL VEHICLE AT THE EXPENSE OF FORD UNTIL REPAIR PARTS ARE AVAILABLE. I NEED MY VEHICLE FOR WORK AND PERSONAL. *TR

NHTSA ODI #10465607

59,000 miles · Jul 11, 2012
Power Train

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE FAILURE HAD NOT BEEN DIAGNOSED. THERE WAS RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMA…

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TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE FAILURE HAD NOT BEEN DIAGNOSED. THERE WAS RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE PART WAS CURRENTLY UNAVAILABLE AND HAS BEEN FOR THREE MONTHS. THE TECHNICIAN WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. AN AUTHORIZED DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10465176

49,000 miles · Jul 10, 2012
Power Train

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AFTER THE REPAIR, THE DEALER ONLY REPLACED FIVE QUARTS OF THE TRANSMISSION FLUID INSTEAD OF THE FULL THIRTEEN THAT …

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TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AFTER THE REPAIR, THE DEALER ONLY REPLACED FIVE QUARTS OF THE TRANSMISSION FLUID INSTEAD OF THE FULL THIRTEEN THAT WERE NECESSARY. THE CONTACT EXPRESSED CONCERN THAT THIS WOULD LEAD TO ANOTHER TORQUE CONVERTER FAILURE. THE CONTACT ALSO STATED THAT DUE TO THE WAY THE VEHICLE WAS REPAIRED, IT WOULD NEED TO BE REALIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,000.

NHTSA ODI #10465129

82,000 miles · Jul 8, 2012
Power Train

I HAD GOTTEN A LETTER FROM FORD MOTOR CO. STATING THEY WERE HAVING PROBLEMS WITH THE TORK CONVERTER AND TRANSMISSIONS ON MY MODEL CAR. I LIVE 160 MILES FROM A FORD DEALER, BUT I WAS GOING INTO TOWN TO SHOP SO THOUGHT I WOULD STOP IN AT KENDALL FORD AND TALK TO THEM ABOUT IT. THEY HAD NO IDEA WHAT I WAS TALKING ABOUT AND LOOKED I…

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I HAD GOTTEN A LETTER FROM FORD MOTOR CO. STATING THEY WERE HAVING PROBLEMS WITH THE TORK CONVERTER AND TRANSMISSIONS ON MY MODEL CAR. I LIVE 160 MILES FROM A FORD DEALER, BUT I WAS GOING INTO TOWN TO SHOP SO THOUGHT I WOULD STOP IN AT KENDALL FORD AND TALK TO THEM ABOUT IT. THEY HAD NO IDEA WHAT I WAS TALKING ABOUT AND LOOKED IT UP ON THE COMPUTER, AND THERE IT WAS. THEY COULD NOT TELL ME MUCH EXCEPT IT COULD GO UOT AT ANY TIME WITH NO NOTICE. THEY ALSO SAID THAT THEY COULD NOT EVEN HELP ME IF IT DID. I WAS ON MY OWN. AND IT DID, IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT JUST STOPPED. I COULD HAVE BEEN HIT AND SOMEONE COULD HAVE BEEN HURT OR EVEN KILLED. A NICE MAN HELPED ME GET IT ACROSS 3 LANES OF TRAFFIC, PUSHING BY HAND WHERE I HAD TO HAVE IT TOWED BACK TO KENDALL FORD, I CALLED BRAD, THE MAN IN CHARGE TO LET HIM KNOW IT WAS THERE. TO DATE, JULY 7, 2012 I FINALLY GOT A CALL FROM THEM (HAD TO BUM A RIDE 160 MILES HOME AND HAVE HAD NO CAR SINCE), THEY SAID THE TORK CONVERTER WAS SO SHOT THEY WONDERED HOW I GOT THAT FAR (A LITTLE HELP FROM GOD). THEY ALSO SAID THAT IT WOULD COST BETWEEN 3 AND $4,000 TO REPAIR THE TRANSMISSION. I NEARLY PASSED OUT. FIRST PUT ME IN A CAR THAT COULD HAVE KILLED ME, THEN CHARGE ME MORE THAN THE CAR IS WORTH TO FIX IT. I KNOW FOR A FACT THAT IF THE TORK CONVERTER IS NOT WORKING PROPERLY NEITHER WILL THE TRANSMISSION. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE CONVERTER AND THE TRANSMISSION FOR USING CHEEP PARTS AND PUTTING OUR LIVES IN DANGER. *TR

NHTSA ODI #10464584

113,000 miles · Jul 7, 2012
Electrical SystemEngine

I WAS DRIVING 45 MPH IN A HEAVY RAIN WHEN MY VEHICLE BEGAN TO SPUTTER AND CHECK ENGINE LIGHT BEGAN FLASHING. I STARTED TO PULL OVER, BUT LIGHT WENT OFF AND ENGINE RAN FINE. AFTER SEVERAL DAYS OF RAIN ENGINE WOULD HESITATE IN ACCELERATION AND WOULD FEEL LIKE IT WAS MISSING. IT BEGAN ONLY OCCASIONALLY AND USUALLY WHEN TRAVELING …

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I WAS DRIVING 45 MPH IN A HEAVY RAIN WHEN MY VEHICLE BEGAN TO SPUTTER AND CHECK ENGINE LIGHT BEGAN FLASHING. I STARTED TO PULL OVER, BUT LIGHT WENT OFF AND ENGINE RAN FINE. AFTER SEVERAL DAYS OF RAIN ENGINE WOULD HESITATE IN ACCELERATION AND WOULD FEEL LIKE IT WAS MISSING. IT BEGAN ONLY OCCASIONALLY AND USUALLY WHEN TRAVELING UP HILL. IT PROGRESSIVELY GOT WORSE, ESPECIALLY AFTER RAIN OR BEING WASHED. INVESTIGATED AND FOUND THIS TO BE A COMMON PROBLEM WITH THIS MODEL WITH THE POWER CONTROL MODULE GETTING WET. TODAY WHILE DRIVING ON THE INTERSTATE CHECK ENGINE LIGHT BEGAN FLASHING AND ENGINE HESITATED, THEN CHECK ENGINE LIGHT STAYED ON. VERY DANGEROUS SITUATION TO FEEL LIKE MY VAN WAS GOING TO STALL AT 70 MPH WITH MY FAMILY IN THE CAR. *TR

NHTSA ODI #10464571

47,395 miles · Jul 5, 2012
Electrical SystemEngine

AFTER DRIVING IN OR AFTER A HARD RAIN, THE ENGINE LIGHT COMES ON AND THE ENGINE RUNS VERY ROUGH AND OFTEN STOPS. HAS HAPPENED WHILE DRIVING ON HIGHWAY AT 55MPH. COWL WAS REMOVED AT DEALERSHIP TO PREVENT WATER INTRUSION IN OCT2010, BUT SAME PROBLEM STARTED HAPPENING AGAIN IN 2012... *TR

NHTSA ODI #10464274

102,586 miles · Jul 3, 2012
Power Train

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT HE BELIEVED THAT THE TORQUE CONVERTOR THAT WAS REPLACED UNDER THE RECALL WAS DEFECTIVE…

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TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT HE BELIEVED THAT THE TORQUE CONVERTOR THAT WAS REPLACED UNDER THE RECALL WAS DEFECTIVE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE RECENTLY INSTALLED TORQUE CONVERTOR. THE VEHICLE WAS NOT TAKEN TO DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED A REIMBURSEMENT FOR THE PREVIOUS REPAIR OR A SECOND REPLACEMENT OF THE TORQUE CONVERTER UNDER RECALL. THE CURRENT AND FAILURE MILEAGE WAS 102,586.

NHTSA ODI #10464122

52,000 miles · Jul 3, 2012
Vehicle Speed Control

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE ABNORMALLY LUNGED FORWARD WHILE SITTING IDLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THAT THE THROTTLE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE F…

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TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE ABNORMALLY LUNGED FORWARD WHILE SITTING IDLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THAT THE THROTTLE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS. 52,452.00.

NHTSA ODI #10464117

Mileage unknown · Jun 29, 2012
Structure

THE ANCHOR PLATE THAT HOUSES THE LATCH FOR THE THIRD ROW SEATS RUSTED OUT AND COMPLETELY DETACHED FROM THE VEHICLE. THE PLATE IS HOUSED IN THE REAR LEFT TIRE HUB. THERE IS SUBSEQUENTLY NO WAY TO USE THE THIRD ROW SEATS AND A LARGE HOLE IN THE WALL OF THE VEHICLE THAT IS OPEN TO THE OUTSIDE. IT IS EXACTLY THE ISSUE DESCRIBED IN T…

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THE ANCHOR PLATE THAT HOUSES THE LATCH FOR THE THIRD ROW SEATS RUSTED OUT AND COMPLETELY DETACHED FROM THE VEHICLE. THE PLATE IS HOUSED IN THE REAR LEFT TIRE HUB. THERE IS SUBSEQUENTLY NO WAY TO USE THE THIRD ROW SEATS AND A LARGE HOLE IN THE WALL OF THE VEHICLE THAT IS OPEN TO THE OUTSIDE. IT IS EXACTLY THE ISSUE DESCRIBED IN THIS NEW YORK TIMES ARTICLE: HTTP://WHEELS.BLOGS.NYTIMES.COM/2012/04/27/AGENCY-UPGRADES-INVESTIGATION-OF-63000-FORD-FREESTAR-MINIVANS-FOR-RUST-CONDITION/ *TR

NHTSA ODI #10463600

Official recalls

3

13V081000 · Seats

Mar 7, 2013

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Consequence & remedy

Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

12V006000 · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

Jan 9, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence & remedy

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional source detail variants (2)

Power Train:automatic Transmission:torque Converter

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Power Train:automatic Transmission

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

06V069000 · Structure:body:hatchback/liftgate

Mar 9, 2006

ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.

Consequence & remedy

Consequence: IN THE EVENT OF A LIFTGATE STRUT MALFUNCTION, THE LIFTGATE CAN FALL FREELY WITH NO PRIOR WARNING. ANYONE STANDING BENEATH THE LIFTGATE MAY BE INJURED IF THE LIFTGATE FALLS.

Remedy: DEALERS WILL REPROGRAM THE POWER LIFTGATE MODULE TO REDUCE THE LIKELIHOOD THAT THE LIFTGATE COULD FALL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 15, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EQ12010 · Stabilus Rear Liftgate Struts Failing

Opened Sep 28, 2012 · Closed Dec 31, 2012

Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut

Please see the attached closing resume summary.It has been attached to this document as a PDF.

EA12003 · Corrosion Of Third-Row Seat Attachment

Opened Apr 23, 2012 · Closed May 2, 2013

Status: closed (inferred from source dates) · Seats; Seats:mid/rear Assembly; Structure; Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Additional source detail variants (4)

Seats

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Seats:mid/rear Assembly

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

PE11033 · Service Jack Failure

Opened Sep 13, 2011 · Closed Dec 7, 2012

Status: closed (inferred from source dates) · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift

The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject jack, an additional 223,246 vehicles.NHTSA has received six consumer complaints (VOQs) involving three injury incidents and a fatality.Ford reported 26 complaints for the SVs involving an additional 4 injuries. In the fatal incident, the van fell on a person working on the engine under the otherwise unsupported vehicle; ODI was unable to determine whether the vehicle was adequately chocked or the park brake was properly set. Reported injuries include a broken arm, head and hand injuries, arm and rib bruises, and muscle strains. NHTSA has received just one new report since opening this investigation. The complaint trend in ODI and Ford data is flat if not declining.Ford provides instructions and warnings in the owner's manual, on a placard placed with the jack, and on the jack itself. These instruct consumers to put the vehicle gear selector in Park, properly set the parking brake, chock the opposite wheel, use the jack only for changing a tire, loosen the lug nuts prior to jacking, and to not get under a vehicle supported by the jack only (NHTSA also recommends that jacks only be used for tire changing).In the VOQs, roughly half the consumers were using the jack for something other than tire changing, half had not chocked a wheel, and half had not properly set the parking brake. ODI notes that since the front wheels are drive wheels (with an open center differential) the Park gear cannot provide vehicle stability (longitudinally) when a front wheel is raised. All NHTSA complaints and most of the complaints to Ford involved failures while a front wheel was raised.In response to ODI's inquiry, Ford conducted testing on a 2004 Freestar. Ford's tests showed that when a front tire was raised the service jack held without failing under various scenarios except when a rocking force was applied and the parking brake was not properly set. Based on its testing and its analysis of field data, Ford concluded that the type of jack failure evidenced in this investigation (bending at mid-point) was likely caused by vehicle movement due to an improperly secured vehicle, or other misuse of the jack. Ford notes that rates in this investigation were similar to those in another investigation (EA91-049) which ODI closed. ODI also analyzed jack data for MY 2003 and newer vehicles to compare to the SV population. To assist with this analysis, ODI requested data from the jack manufacturer (actually its successor company) who provided limited data but did identify other models using the same design jack. ODI was unable to identify a significant difference in the incidence of jack failures (including those involving bending failures) between the SVs, other vehicles which used the same jack, or other vehicles where the jack type was unknown or different.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, investigation PE11-033 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist and ODI reserves

PE10033 · Engine Stalling

Opened Aug 23, 2010 · Closed Jul 15, 2011

Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

EA09016 · Transmission Torque Converter Failure

Opened Nov 10, 2009 · Closed Feb 2, 2012

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Additional source detail variants (2)

Power Train:automatic Transmission

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

PE09033 · Torque Converter Output Shaft Failure

Opened Jul 15, 2009 · Closed Nov 17, 2009

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Additional source detail variants (2)

Power Train:automatic Transmission

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.