I OWN A 2005 FORD FREESTAR AND THE TORQUE CONVERTER WENT OUT. IT DOES HAVE OVER 100,000 MILES ON IT. I HAD BEEN RUNNING ERRANDS ALL MORNING AND GOT HOME AND PARKED IT. LATER THAT EVENING WHEN I TRIED TO MOVE IT, IT WOULD NOT GO INTO ANY GEAR. LUCKILY, THIS DID NOT HAPPEN TO ME WHILE DRIVING DOWN A BUSY HIGHWAY. *TR
2005 Ford Freestar
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Freestar years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
804 reports with mileage · 82 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 677 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
677 reportsI WAS DRIVING ALONG A COUNTRY ROAD WHEN ALL OF A SUDDEN MY 2005 FREESTAR BEGAN TO SLOW DOWN ON A CORNER I STEPPED ON THE GAS BUT NOTHING HAPPENED I STARTED TO PANIC IT WAS A BLIND CORNER LINED WITH HUGE TREES,FORTUNATELY AS I WAS ABOUT TO COME TO A STOP I STARTED TO GO DOWN HILL AND WAS ABLE TO PULL OF IN TO A SCENIC TURN OUT AT…
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I WAS DRIVING ALONG A COUNTRY ROAD WHEN ALL OF A SUDDEN MY 2005 FREESTAR BEGAN TO SLOW DOWN ON A CORNER I STEPPED ON THE GAS BUT NOTHING HAPPENED I STARTED TO PANIC IT WAS A BLIND CORNER LINED WITH HUGE TREES,FORTUNATELY AS I WAS ABOUT TO COME TO A STOP I STARTED TO GO DOWN HILL AND WAS ABLE TO PULL OF IN TO A SCENIC TURN OUT AT THE LAKE. I WAS IN A DEAD ZONE SO I COULDN'T CALL ON MY CELL PHONE BUT FINALLY FOUND ENOUGH SERVICE BY STANDING ON A ROCK OVER THE WATER TO TEXT FOR HELP. AFTER RETURNING HOME WITH THE CAR THANX TO AAA I FIND THAT THIS CAR HAS A HISTORY OF TRANSMISSION FAILURE NO WARNING ,NO NOTICE WHAT SO EVER, I FEEL VERY FORTUNATE THAT THIS HAPPENED WHERE IT DID BECAUSE I TRAVEL THE TURNPIKE DAILY AND COULD HAVE BEEN RUN OVER IF IT HAD HAPPENED AT A MORE CONGESTED AREA LIKE AN ON RAMP OR EXCHANGE, I HAVE CONTACTED FORD AND THEY HAVE BLOWN ME OFF,I HAVE ALSO CONTACTED THE ATTORNEY GENERALS OFFICE HERE IN MAINE TO SEE IF I HAVE AN RECOURSE IN THIS MATTER THE CAR HAS 54154 MILES ON IT AND SO FAR I HAVE SEEN ESTIMATES OF UP TO $3000 TO REPAIR IT SHOULDN'T IT LAST ATLEAST TIL IT'S PAID FOR? I THINK SO. *TR
MY WIFE WAS DRIVING DOWN THE INTERSTATE IN HER 2005 FORD FREESTAR VAN WHEN SHE SUDDENLY LOST FORWARD MOMENTUM. SHE COASTED TO THE SIDE OF THE ROAD AND FOUND THE TRANSMISSION HAD GONE COMPLETELY OUT WITH NO WARNING. NO FORWARD OR REVERSE. IT IS MY UNDERSTANDING FROM READING REPORTS ON THE INTERNET THAT THIS IS AN ONGOING PROBLEM …
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MY WIFE WAS DRIVING DOWN THE INTERSTATE IN HER 2005 FORD FREESTAR VAN WHEN SHE SUDDENLY LOST FORWARD MOMENTUM. SHE COASTED TO THE SIDE OF THE ROAD AND FOUND THE TRANSMISSION HAD GONE COMPLETELY OUT WITH NO WARNING. NO FORWARD OR REVERSE. IT IS MY UNDERSTANDING FROM READING REPORTS ON THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND I FEEL IT SHOULD BE RESOLVED. I EXPECT TO HAVE TO PAY TO FIX MINE, BUT I HOPE SOMETHING WILL HAPPEN TO HELP THE NEXT GUY WHO IS UNFORTUNATE ENOUGH TO BUY ONE OF THESE VEHICLES. THANK YOU FOR YOUR HELP! *TR
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 65 MPH WITHOUT A WARNING THE RPMS INCREASED EXCESSIVELY AND THE TRANSMISSION DISENGAGED. SHE WAS ABLE TO SAFELY DRIVE ONTO THE EMERGENCY LANE AND HAVE THE VEHICLE TOWED TO HIS RESIDENCE. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS NO RELATED WARRANTY. THE FAILURE WA…
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TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 65 MPH WITHOUT A WARNING THE RPMS INCREASED EXCESSIVELY AND THE TRANSMISSION DISENGAGED. SHE WAS ABLE TO SAFELY DRIVE ONTO THE EMERGENCY LANE AND HAVE THE VEHICLE TOWED TO HIS RESIDENCE. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS NO RELATED WARRANTY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
NOTE: I HAVE A 2005 FORD FREESTAR VAN WITH 123,000 ON THE ENGINE. ON JULY 4, I WAS DRIVING DOWN 1-70 WEST BETWEEN WASHINGTON,PA AND CLAYSVILLE, PA WITH MY WIFE AND 2 DAUGHTERS, WHEN ALL OF A SUDDEN THE VAN WOULD NOT MOVE FORWARD. I TRIED ALL GEARS BUT, THE VAN WOULD NOT MOVE FORWARD. EVENTUALLY, I WAS ABLE TO COAST THE VAN TO…
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NOTE: I HAVE A 2005 FORD FREESTAR VAN WITH 123,000 ON THE ENGINE. ON JULY 4, I WAS DRIVING DOWN 1-70 WEST BETWEEN WASHINGTON,PA AND CLAYSVILLE, PA WITH MY WIFE AND 2 DAUGHTERS, WHEN ALL OF A SUDDEN THE VAN WOULD NOT MOVE FORWARD. I TRIED ALL GEARS BUT, THE VAN WOULD NOT MOVE FORWARD. EVENTUALLY, I WAS ABLE TO COAST THE VAN TO THE SIDE OF THE ROAD. I CALLED A TOW TRUCK FOR ASSISTANCE. OUT OF NO WHERE, A POLICE OFFICER CAME UP BESIDE ME AND ASKED IF THERE WAS A PROBLEM. AFTER TELLING HIM THE SITUATION, HE SAID HE WOULD WAIT FOR THE TRUCK. THE VAN IS NOW SITTING AT A TRANSMISSION GARAGE AWAITING WORK TO BE REPAIRED. *TR
I WAS DRIVING HOME FROM WORK 4 AM IN THE MORNING GOING 60 PLUS MILES PER HOUR, ALL OF THE SUDDEN THE MY VAN SLOW DOWN TO A STOP. MY ENGINE WAS STILL ON BUT THE CAR WONT GO WHEN I STEP ON THE GAS. THIS WAS VERY DANGEROUS TO ME BECAUSE THERE WAS NO WARNING WHAT SO EVER. ENGINE LIGHT WASN'T ON JUST COMPLETELY STALLED ON ME ON THE…
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I WAS DRIVING HOME FROM WORK 4 AM IN THE MORNING GOING 60 PLUS MILES PER HOUR, ALL OF THE SUDDEN THE MY VAN SLOW DOWN TO A STOP. MY ENGINE WAS STILL ON BUT THE CAR WONT GO WHEN I STEP ON THE GAS. THIS WAS VERY DANGEROUS TO ME BECAUSE THERE WAS NO WARNING WHAT SO EVER. ENGINE LIGHT WASN'T ON JUST COMPLETELY STALLED ON ME ON THE FREEWAY. *TR
I WAS DRIVING MY 2005 FREESTAR(FORD) ON THE BELTWAY AT 55MPH WHEN SUDDENLY IT STOPPED MOVING. THE ENGINE KEPT RUNNING BUT IT WOULD NOT GO INTO GEAR. THERE IS NOTHING WRONG WITH THE SHIFTING HARDWARE- IT SEEMS TO BE A TRANSMISSION ISSUE WITH ABSOLUTELY NO WARNING, NO SLIPPING, NO NOISE AND NO WARNING LIGHT. VERY FRIGHTENING SI…
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I WAS DRIVING MY 2005 FREESTAR(FORD) ON THE BELTWAY AT 55MPH WHEN SUDDENLY IT STOPPED MOVING. THE ENGINE KEPT RUNNING BUT IT WOULD NOT GO INTO GEAR. THERE IS NOTHING WRONG WITH THE SHIFTING HARDWARE- IT SEEMS TO BE A TRANSMISSION ISSUE WITH ABSOLUTELY NO WARNING, NO SLIPPING, NO NOISE AND NO WARNING LIGHT. VERY FRIGHTENING SINCE I HAD TO BE TOWED FROM THE BELTWAY. *TR
I WAS DRIVING MY 2005 FORD FREESTAR WITH MY DAUGHTER ON A HOT SATURDAY AFTERNOON WHEN ALL OF THE SUDDEN WITHOUT ANY WARNING MY VAN STARTED SLOWING DOWN. I COASTED TOWARDS A NEARBY GAS STATION UNTIL THE VAN COMPLETELY STOPPED IN THE GAS STATION ENTRANCE. IT WOULD ENGAGE INTO GEAR BUT NOT MOVE AT ALL, NO MATTER HOW MUCH I STEPPE…
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I WAS DRIVING MY 2005 FORD FREESTAR WITH MY DAUGHTER ON A HOT SATURDAY AFTERNOON WHEN ALL OF THE SUDDEN WITHOUT ANY WARNING MY VAN STARTED SLOWING DOWN. I COASTED TOWARDS A NEARBY GAS STATION UNTIL THE VAN COMPLETELY STOPPED IN THE GAS STATION ENTRANCE. IT WOULD ENGAGE INTO GEAR BUT NOT MOVE AT ALL, NO MATTER HOW MUCH I STEPPED ON THE GAS PEDAL. THE WORKERS AT THE GAS STATION PUSHED THE VAN INTO THE STATION'S LOT. A TOW TRUCK WAS CALLED AND WITHIN ONE HALF HOUR THE VAN WAS TOWED TO OUR MECHANIC'S SHOP. THE MECHANIC INFORMED MY HUSBAND THE NEXT MORNING THAT IT WAS THE TRANSMISSION. THE TRANSMISSION ONLY HAS 53,000 MILES AND BASICALLY STOPPED WORKING WITHOUT WARNING. I AM CURRENTLY AWAITING A DIAGNOSIS OF THE PROBLEM. *TR
I HAVE A 2005 FREESTAR SPORT VAN. WHEN IT IS RELATIVELY HOT OUTSIDE AND I'VE DRIVEN FOR ABOUT AN HOUR OR SO, THERE IS THIS LOUD SQUEALING NOISE COMING FROM THE FRONT OF MY VAN. IT IS VERY ANNOYING AND GETS LOUDER WITH TIME TRAVELED. I'VE TAKEN THIS VAN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED. THEY'VE REPLACED THE BRAKE PA…
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I HAVE A 2005 FREESTAR SPORT VAN. WHEN IT IS RELATIVELY HOT OUTSIDE AND I'VE DRIVEN FOR ABOUT AN HOUR OR SO, THERE IS THIS LOUD SQUEALING NOISE COMING FROM THE FRONT OF MY VAN. IT IS VERY ANNOYING AND GETS LOUDER WITH TIME TRAVELED. I'VE TAKEN THIS VAN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED. THEY'VE REPLACED THE BRAKE PADS SAYING THAT THIS COULD BE THE PROBLEM. IT DIDN'T CHANGE, THE SQUEALING KEPT COMING. THE MECHANIC SAID THAT HE HAD DONE SOME FORM OF RESEARCH THROUGH THE INTERNET AND THINKS IT COULD BE THE WHEEL BEARING. WHAT A SCARE THIS IS!!!!! HAS ANYONE HAD THIS SAME PROBLEM?? THE GARAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I CAN BRING IT IN WHILE IT IS STILL SQUEALING SO THEY CAN TAKE IT FOR A ROADTEST. IT'S BEEN A YEAR SINCE I'VE BOUGHT THIS VAN FROM A REPUTABLE GARAGE IN CAMBRIDGE, ONTARIO. I'M SCARED TO GO ANYWHERE WITH IT ESPECIALLY WITH MY GRANDCHILDREN IN THE VAN WHEN WE GO ON HOLIDAYS. IS THERE A GREAT CONCERN HERE????----------PLEASE EMAIL ME BACK WITH SOME INFO TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE MAKING A TURN DRIVING 15 MPH, THE TRANSMISSION FAILED. THE CONTACT ATTEMPTED TO ACCELERATE AND THE ENGINE REVVED BUT THE VEHICLE DID NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION COULD NOT BE REPAIRED. THE…
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TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE MAKING A TURN DRIVING 15 MPH, THE TRANSMISSION FAILED. THE CONTACT ATTEMPTED TO ACCELERATE AND THE ENGINE REVVED BUT THE VEHICLE DID NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION COULD NOT BE REPAIRED. THE DEALER SUGGESTED THAT THE CONTACT PURCHASE A REFURBISHED TRANSMISSION FROM FORD. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.
Official recalls
313V081000 · Seats
Mar 7, 2013
Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.
Consequence & remedy
Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
12V006000 · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter
Jan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Consequence & remedy
Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Power Train:automatic Transmission:torque Converter
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
06V069000 · Structure:body:hatchback/liftgate
Mar 9, 2006
ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.
Consequence & remedy
Consequence: IN THE EVENT OF A LIFTGATE STRUT MALFUNCTION, THE LIFTGATE CAN FALL FREELY WITH NO PRIOR WARNING. ANYONE STANDING BENEATH THE LIFTGATE MAY BE INJURED IF THE LIFTGATE FALLS.
Remedy: DEALERS WILL REPROGRAM THE POWER LIFTGATE MODULE TO REDUCE THE LIKELIHOOD THAT THE LIFTGATE COULD FALL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 15, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EQ12010 · Stabilus Rear Liftgate Struts Failing
Opened Sep 28, 2012 · Closed Dec 31, 2012
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
Please see the attached closing resume summary.It has been attached to this document as a PDF.
EA12003 · Corrosion Of Third-Row Seat Attachment
Opened Apr 23, 2012 · Closed May 2, 2013
Status: closed (inferred from source dates) · Seats; Seats:mid/rear Assembly; Structure; Structure:body
Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.
Additional source detail variants (4)
Seats
Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.
Seats:mid/rear Assembly
Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.
Structure:body
Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.
Structure
Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.
PE11033 · Service Jack Failure
Opened Sep 13, 2011 · Closed Dec 7, 2012
Status: closed (inferred from source dates) · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift
The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject jack, an additional 223,246 vehicles.NHTSA has received six consumer complaints (VOQs) involving three injury incidents and a fatality.Ford reported 26 complaints for the SVs involving an additional 4 injuries. In the fatal incident, the van fell on a person working on the engine under the otherwise unsupported vehicle; ODI was unable to determine whether the vehicle was adequately chocked or the park brake was properly set. Reported injuries include a broken arm, head and hand injuries, arm and rib bruises, and muscle strains. NHTSA has received just one new report since opening this investigation. The complaint trend in ODI and Ford data is flat if not declining.Ford provides instructions and warnings in the owner's manual, on a placard placed with the jack, and on the jack itself. These instruct consumers to put the vehicle gear selector in Park, properly set the parking brake, chock the opposite wheel, use the jack only for changing a tire, loosen the lug nuts prior to jacking, and to not get under a vehicle supported by the jack only (NHTSA also recommends that jacks only be used for tire changing).In the VOQs, roughly half the consumers were using the jack for something other than tire changing, half had not chocked a wheel, and half had not properly set the parking brake. ODI notes that since the front wheels are drive wheels (with an open center differential) the Park gear cannot provide vehicle stability (longitudinally) when a front wheel is raised. All NHTSA complaints and most of the complaints to Ford involved failures while a front wheel was raised.In response to ODI's inquiry, Ford conducted testing on a 2004 Freestar. Ford's tests showed that when a front tire was raised the service jack held without failing under various scenarios except when a rocking force was applied and the parking brake was not properly set. Based on its testing and its analysis of field data, Ford concluded that the type of jack failure evidenced in this investigation (bending at mid-point) was likely caused by vehicle movement due to an improperly secured vehicle, or other misuse of the jack. Ford notes that rates in this investigation were similar to those in another investigation (EA91-049) which ODI closed. ODI also analyzed jack data for MY 2003 and newer vehicles to compare to the SV population. To assist with this analysis, ODI requested data from the jack manufacturer (actually its successor company) who provided limited data but did identify other models using the same design jack. ODI was unable to identify a significant difference in the incidence of jack failures (including those involving bending failures) between the SVs, other vehicles which used the same jack, or other vehicles where the jack type was unknown or different.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, investigation PE11-033 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist and ODI reserves
PE10033 · Engine Stalling
Opened Aug 23, 2010 · Closed Jul 15, 2011
Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Vehicle Speed Control
The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
Vehicle Speed Control
The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.
EA09016 · Transmission Torque Converter Failure
Opened Nov 10, 2009 · Closed Feb 2, 2012
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter
On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.
Additional source detail variants (2)
Power Train:automatic Transmission
On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.
Power Train:automatic Transmission:torque Converter
On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.
PE09033 · Torque Converter Output Shaft Failure
Opened Jul 15, 2009 · Closed Nov 17, 2009
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter
ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (2)
Power Train:automatic Transmission
ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.
Power Train:automatic Transmission:torque Converter
ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.
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