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2005 Ford Freestar

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

804 reports with mileage · 82 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 677 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports14 injury reports

Power Train complaints

677 reports
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108,787 miles · Jan 18, 2012
Power Train

11//23/2010. TRANSMISSION FAILED AND VEHICLE LOST FORWARD MOMENTUM GOING UP HILL. PULLED OVER TO SIDE OF ROAD AND APPLIED PARKING BRAKE TO PREVENT VEHICLE FROM MOVING REARWARD. VEHICLE TOWED TO NEAREST FORD DEALER : CROSS ROADS FORD IN CAREY NC. REPLACED TRANSMIISION DUE TO FAILED TRANSMISSION OUTPUT SHAFT. 10/24/2011 - TORQU…

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11//23/2010. TRANSMISSION FAILED AND VEHICLE LOST FORWARD MOMENTUM GOING UP HILL. PULLED OVER TO SIDE OF ROAD AND APPLIED PARKING BRAKE TO PREVENT VEHICLE FROM MOVING REARWARD. VEHICLE TOWED TO NEAREST FORD DEALER : CROSS ROADS FORD IN CAREY NC. REPLACED TRANSMIISION DUE TO FAILED TRANSMISSION OUTPUT SHAFT. 10/24/2011 - TORQUE CONVERTER FAILED, REPLAXCED TORQUE CONVERTER. 11/08/2011 - TRANSMISSION FAILED AGAIN - REPLACED TRANSMISSION ASSY.

NHTSA ODI #10444415

31,000 miles · Jan 16, 2012
Power Train

ON DECEMBER 27, 2001, I WAS PULLING OUT OF MY DRIVEWAY WHEN I LOST POWER. I COULDN'T GO FORWARD OR BACKWARD. MY HUSBAND CAME OUT TO SEE WHAT THE PROBLEM WAS. HE DIDN'T UNDERSTAND WHY IT WOULD DO THAT. WE CALLED FERRARIO FORD. NO ANSWER, JUST AN ANSWER MACHINE. I TOOK OUR TRUCK AND DROVE TO THE DEALERSHIP. THEY TOLD ME TO …

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ON DECEMBER 27, 2001, I WAS PULLING OUT OF MY DRIVEWAY WHEN I LOST POWER. I COULDN'T GO FORWARD OR BACKWARD. MY HUSBAND CAME OUT TO SEE WHAT THE PROBLEM WAS. HE DIDN'T UNDERSTAND WHY IT WOULD DO THAT. WE CALLED FERRARIO FORD. NO ANSWER, JUST AN ANSWER MACHINE. I TOOK OUR TRUCK AND DROVE TO THE DEALERSHIP. THEY TOLD ME TO CALL A TOW COMPANY, BUT THEY COULDN'T GET IT IN UNTIL THE NEXT WEEK. WELL, IT SAT THERE FOR A WEEK AND WHEN THE MACHANIC CALLED HE SAID IT WAS MOISTURE. HE DRIED IT OUT AND THEN CALLED AND SAID HE HAD TO DO A FLUSH. A FEW DAYS LATER HE CALLED AND SAID HE WOULD HAVE TO CHECK THE TORQUE BOX AND IT WOULD BE A SEVEN HOUR JOB. THE NEXT CALL WAS "IT WAS THE RADIATOR HAD A CRACK IN IT". THEN IT WAS THE TRANSMISSION. HE ALREADY HAS US AT $1820. WE SAID NO. THEN I FIND OUT THAT THERE IS A RECALL. MY HUSBAND WHEN AND TALKED TO THEM. AT FIRST THEY SAID THEY DIDN'T KNOW ANYTHING ABOUT IT. ANOTHER GUY SAID YES. MY HUSBAND TALKED TO FORD IN MICHIGAN. TURNS OUT TO NO AVAIL AS TO WHAT HAS ALREADY BEEN DONE. WHEN I BRING IT HOME TOMARROW IT WILL SIT IN THE DRIVE WAY WITH A SIGN THAT SAYS "LEMON" NO MORE FORDS FOR THIS FAMILY. *TR

NHTSA ODI #10443971

87,910 miles · Jan 16, 2012
Power Train

WHILE DRIVING DOWN THE FREEWAY WITH THE VAN FULL OF 5 CHILDREN IT ALL OF A SUDDEN LOST ALL TRANSMISSION POWER. EVERYTHING ELSE WORKED FINE IN THE VEHICLE, BUT IT HAD NO POWER. GAS PEDAL TO THE FLOOR AND NOTHING. THE VEHICLE WAS SAFELY MANEUVERED OFF THE FREEWAY AND THE CHILDREN SAFELY REMOVED FROM THE VEHICLE AND ONTO A SERVICE …

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WHILE DRIVING DOWN THE FREEWAY WITH THE VAN FULL OF 5 CHILDREN IT ALL OF A SUDDEN LOST ALL TRANSMISSION POWER. EVERYTHING ELSE WORKED FINE IN THE VEHICLE, BUT IT HAD NO POWER. GAS PEDAL TO THE FLOOR AND NOTHING. THE VEHICLE WAS SAFELY MANEUVERED OFF THE FREEWAY AND THE CHILDREN SAFELY REMOVED FROM THE VEHICLE AND ONTO A SERVICE ROAD WHICH RAN BESIDE THE FREEWAY- UNTIL THE TOWTRUCK DRIVER COULD RESPOND AND TOW THE VEHICLE. *TR

NHTSA ODI #10443967

Mileage unknown · Jan 12, 2012
Air BagsPower Train

IN DECEMBER 2010 I WAS AT A STOP LIGHT, WHEN I WENT TO ACCELERATE THE CAR WOULDN'T MOVE. HAD IT TOWED TO A TRANSMISSION SHOP AND THEY REBUILT IT. IT HAS GONE BACK 3 TIMES DUE TO CONTINUING OF PROBLEM AND THE CHECK ENGINE LIGHT KEEPS COMING ON AFTER THEY TURN IT OFF. SINCE LAST VISIT, NOW THE AIR BAG LIGHT IS ON, CHECK ENGINE LIG…

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IN DECEMBER 2010 I WAS AT A STOP LIGHT, WHEN I WENT TO ACCELERATE THE CAR WOULDN'T MOVE. HAD IT TOWED TO A TRANSMISSION SHOP AND THEY REBUILT IT. IT HAS GONE BACK 3 TIMES DUE TO CONTINUING OF PROBLEM AND THE CHECK ENGINE LIGHT KEEPS COMING ON AFTER THEY TURN IT OFF. SINCE LAST VISIT, NOW THE AIR BAG LIGHT IS ON, CHECK ENGINE LIGHT IS ON AND THE HORN NO LONGER WORKS WHEN PUSHED BUT IT OCCASIONALLY HAS GONE OFF FOR NO REASON. STILL HAVE PROBLEMS ACCELERATING, IS SLUGGISH, AND MAKES A HORRIBLE NOISE. IT NEEDS TO BE SMOGGED BUT WILL NOT PASS DUE TO THESE ISSUES. *TR

NHTSA ODI #10443646

141,900 miles · Jan 12, 2012
Power Train

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS AND ATTEMPTING A LEFT TURN, SHE HEARD A LOUD NOISE AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME AND WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 141…

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TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS AND ATTEMPTING A LEFT TURN, SHE HEARD A LOUD NOISE AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME AND WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 141,900.

NHTSA ODI #10443582

74,000 miles · Jan 11, 2012
Power TrainVisibility

FIRST FAILURE WAS THE TORQUE CONVERTER - I WAS AT A STOP LIGHT AND AS THE LIGHT TURNED GREEN I PROCEEDED INTO THE INTERSECTION WHEN THE VEHICLE CLUNKED AND RESPONDED AS IF IT WERE IN NEUTRAL. I HAD ENOUGH MOMENTUM TO COAST TO THE SHOULDER. REPLACEMENT COST INCLUDING LABOR WAS $600 SECOND FAILURE IS THE WINDSHIELD WIPERS ARE I…

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FIRST FAILURE WAS THE TORQUE CONVERTER - I WAS AT A STOP LIGHT AND AS THE LIGHT TURNED GREEN I PROCEEDED INTO THE INTERSECTION WHEN THE VEHICLE CLUNKED AND RESPONDED AS IF IT WERE IN NEUTRAL. I HAD ENOUGH MOMENTUM TO COAST TO THE SHOULDER. REPLACEMENT COST INCLUDING LABOR WAS $600 SECOND FAILURE IS THE WINDSHIELD WIPERS ARE INTERMITTENT. FAILURE OCCURS IN THE RAIN OF COURSE. WIPER WILL SPEED UP THEN SLOW DOWN THEN NOT WORK AT ALL. IT JUST HAPPENED TODAY SO I HAVE NOT HAD IT TROUBLESHOOT YET. 1/11/12 75,674 MILES. *TR

NHTSA ODI #10443401

136,000 miles · Jan 9, 2012
Power Train

MY WIFE WAS DRIVING HOME FROM WORK AND WHILE ON THE HIGHWAY THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE ANY LONGER. THE VAN WAS ACTING AS IF IT WAS IN NEUTRAL.....SHE SLOWED TO A STOP IN THE BREAKDOWN LANE AND CALLED AAA FOR A TOW TRUCK. THE REPAIR SHOP BELIEVES THAT IT IS THE TORQUE CONVERTER AT A MINIMUM. *TR

NHTSA ODI #10443194

41,000 miles · Jan 4, 2012
Electrical SystemPower Train

9/2007 MY HUSBAND, MYSELF, AND OUR 5 CHILDREN WERE DRIVING TO MY MOTHERS HOUSE AND OUT OF THE BLUE THE VAN JUST STOPPED ACCELERATING. WE HAD THE VAN TOWED TO THE DEALERSHIP THAT WE BOUGHT IT. THEY TOLD US THAT WE NEEDED A NEW TRANSMISSION AT 41,000 MILES (JUST OUT OF WARRANTY) $2000 OOP!! WE HAD THE TRANS REPLACED AND ARE NOW…

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9/2007 MY HUSBAND, MYSELF, AND OUR 5 CHILDREN WERE DRIVING TO MY MOTHERS HOUSE AND OUT OF THE BLUE THE VAN JUST STOPPED ACCELERATING. WE HAD THE VAN TOWED TO THE DEALERSHIP THAT WE BOUGHT IT. THEY TOLD US THAT WE NEEDED A NEW TRANSMISSION AT 41,000 MILES (JUST OUT OF WARRANTY) $2000 OOP!! WE HAD THE TRANS REPLACED AND ARE NOW 12/2011 HAVING THE SAME ISSUE AGAIN. (JUST OVER 90,00 MILES) WE OWE 2000$ ON THE VAN AND THE COST OF REPAIRS ARE OVER THAT. THIS HAS TO BE A SAFETY ISSUE..CHILDREN IN CAR + CAR RANDOMLY STOPPING!! I JUST DON'T UNDERSTAND HOW A VAN BOUGHT NEW OFF THE LOT CAN BE ON ITS 3RD TRANSMISSION ON LESS THEN 100,000 MILES. WE WILL NEVER BUY A FORD AGAIN AND AFTER DOING A LOT OF RESEARCH I HAVE FOUND 1000"S OF OWNERS WITH THE SAME ISSUES...ITS A SHAME FORD WILL CONTINUE TO ALLOW CUSTOMERS TO PAY FOR THEIR FAULTY PRODUCTS! *TR

NHTSA ODI #10442439

79,000 miles · Jan 4, 2012
Power Train

FORD FIX IT FORD FIX IT I WAS DRIVING IN A WILDERNESS AREA IN TEXAS AND I JUST GOT THROUGH THE AREA AND HAD TO HAVE A EMERGENCY GALL BLADDER SURGERY I WAS DROPPED OFF IN MY VAN AT THE HOSPITAL IT BROKE DOWN 4 MINUTES LATER IN THE HOSPITAL PARKING LOT..IF THIS HAPPENED IN THE WILDERNESS AREA AND A DEAD ZONE FOR PHONE I COULD…

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FORD FIX IT FORD FIX IT I WAS DRIVING IN A WILDERNESS AREA IN TEXAS AND I JUST GOT THROUGH THE AREA AND HAD TO HAVE A EMERGENCY GALL BLADDER SURGERY I WAS DROPPED OFF IN MY VAN AT THE HOSPITAL IT BROKE DOWN 4 MINUTES LATER IN THE HOSPITAL PARKING LOT..IF THIS HAPPENED IN THE WILDERNESS AREA AND A DEAD ZONE FOR PHONE I COULD HAVE DIED THE VAN STOPPED WORKING WHILE DRIVING! *TR

NHTSA ODI #10442400

65,000 miles · Jan 4, 2012
Power Train

FEBRUARY 2010- VAN LURCHED FORWARD THEN FAILED TO SHIFT INTO GEAR. LESS THAN 65000 MILES ON VEHICLE. TURNED OUT TO BE TRANSMISSION FAILURE- FORD STATED IT WOULD COST $3100 TO FIX. GOT IT FIXED AT A LOCAL REPAIR SHOP FOR $1800. MECHANIC STATED HE SEES THIS OFTEN WITH THIS YEAR OF FREESTARS. IN FEBRUARY 2011, CAR STARTED HAVING PO…

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FEBRUARY 2010- VAN LURCHED FORWARD THEN FAILED TO SHIFT INTO GEAR. LESS THAN 65000 MILES ON VEHICLE. TURNED OUT TO BE TRANSMISSION FAILURE- FORD STATED IT WOULD COST $3100 TO FIX. GOT IT FIXED AT A LOCAL REPAIR SHOP FOR $1800. MECHANIC STATED HE SEES THIS OFTEN WITH THIS YEAR OF FREESTARS. IN FEBRUARY 2011, CAR STARTED HAVING POWERTRAIN ISSUES, SKIPPING AND SLIPPING GEAR. DIAGNOSED AS CAM SHAFT SENSOR FAILURE. COST WAS OVER $400 TO FIX. STATED WATER WAS GETTING INTO THE CAM SHAFT. IN JULY 2011, CAR HAD ISSUES IN RAIN- AGAIN, WATER IN CAM SHAFT. MECHANIC DRAINED IT AND IT APPEARED TO BE BETTER. DECEMBER 29TH, 2011 VAN LURCHED FORWARD AND WOULD NOT GO INTO GEAR. WAS TRAVELING 65MPH AND HAD NO WARNING. WAS STUCK ON BUSY HIGHWAY IN THE MIDDLE OF CROSSLANE. MECHANIC STATED THE TRANSMISSION WAS DEAD AT 130,000 MILES- AFTER ONLY HAVING HAD THE LAST ONE FOR LESS THAN TWO YEARS. WE CONSUMERS BOUGHT THESE FREESTARS IN GOOD FAITH THAT WE WOULD HAVE A SAFE, RELIABLE VEHICLE. FORD HAS FAILED TO DELIVER. I HAVE FOUND SEVERAL OTHER FREESTAR CONSUMERS STATING THE SAME COMPLAINTS ON WEBSITES NATIONWIDE. FORD CLAIMS "NO RECORD OF FAILURE" BECAUSE THEY OVERCHARGE ON THEIR REPAIRS SO WE END UP GOING TO LOCAL SHOPS FOR FIXES- I DOUBT THEY BOTHER LOGGING IT SINCE WE WON'T PAY THEM TO FIX IT! AFTER COASTING THE CAR INTO AN ABANDONED LOT, I WAS STUCK. THERE WAS A SHED THAT WAS CLEARLY USED BY DRUG ADDICTS (CLOTHES, TRASH, NEEDLES, ETC INSIDE.) THE COMPANY SHOULD STAND BY THEIR VEHICLES- I BELIEVE IF THEY DROVE THESE VANS THEY WOULD KNOW HOW TERRIFIED I AND OTHER FREESTAR DRIVERS ARE TO EVEN THINK ABOUT THE "WHAT-IF'S" THAT COULD HAVE OCCURRED BECAUSE OF THEIR TRANSMISSION FAILURES. I AM STUCK BECAUSE I WOULD NEVER RISK DRIVING THE VEHICLE AGAIN BUT CANNOT SELL IT BECAUSE IT COULD PUT SOMEONE ELSE IN DANGER. MY CHILDRENS' LIVES FAR OUTWEIGH THE DOLLAR AMOUNT LEFT ON THE LOAN OF THIS JUNK! *TR

NHTSA ODI #10442395

Official recalls

3

13V081000 · Seats

Mar 7, 2013

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Consequence & remedy

Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

12V006000 · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

Jan 9, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence & remedy

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional source detail variants (2)

Power Train:automatic Transmission:torque Converter

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Power Train:automatic Transmission

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

06V069000 · Structure:body:hatchback/liftgate

Mar 9, 2006

ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.

Consequence & remedy

Consequence: IN THE EVENT OF A LIFTGATE STRUT MALFUNCTION, THE LIFTGATE CAN FALL FREELY WITH NO PRIOR WARNING. ANYONE STANDING BENEATH THE LIFTGATE MAY BE INJURED IF THE LIFTGATE FALLS.

Remedy: DEALERS WILL REPROGRAM THE POWER LIFTGATE MODULE TO REDUCE THE LIKELIHOOD THAT THE LIFTGATE COULD FALL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 15, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EQ12010 · Stabilus Rear Liftgate Struts Failing

Opened Sep 28, 2012 · Closed Dec 31, 2012

Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut

Please see the attached closing resume summary.It has been attached to this document as a PDF.

EA12003 · Corrosion Of Third-Row Seat Attachment

Opened Apr 23, 2012 · Closed May 2, 2013

Status: closed (inferred from source dates) · Seats; Seats:mid/rear Assembly; Structure; Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Additional source detail variants (4)

Seats

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Seats:mid/rear Assembly

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

PE11033 · Service Jack Failure

Opened Sep 13, 2011 · Closed Dec 7, 2012

Status: closed (inferred from source dates) · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift

The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject jack, an additional 223,246 vehicles.NHTSA has received six consumer complaints (VOQs) involving three injury incidents and a fatality.Ford reported 26 complaints for the SVs involving an additional 4 injuries. In the fatal incident, the van fell on a person working on the engine under the otherwise unsupported vehicle; ODI was unable to determine whether the vehicle was adequately chocked or the park brake was properly set. Reported injuries include a broken arm, head and hand injuries, arm and rib bruises, and muscle strains. NHTSA has received just one new report since opening this investigation. The complaint trend in ODI and Ford data is flat if not declining.Ford provides instructions and warnings in the owner's manual, on a placard placed with the jack, and on the jack itself. These instruct consumers to put the vehicle gear selector in Park, properly set the parking brake, chock the opposite wheel, use the jack only for changing a tire, loosen the lug nuts prior to jacking, and to not get under a vehicle supported by the jack only (NHTSA also recommends that jacks only be used for tire changing).In the VOQs, roughly half the consumers were using the jack for something other than tire changing, half had not chocked a wheel, and half had not properly set the parking brake. ODI notes that since the front wheels are drive wheels (with an open center differential) the Park gear cannot provide vehicle stability (longitudinally) when a front wheel is raised. All NHTSA complaints and most of the complaints to Ford involved failures while a front wheel was raised.In response to ODI's inquiry, Ford conducted testing on a 2004 Freestar. Ford's tests showed that when a front tire was raised the service jack held without failing under various scenarios except when a rocking force was applied and the parking brake was not properly set. Based on its testing and its analysis of field data, Ford concluded that the type of jack failure evidenced in this investigation (bending at mid-point) was likely caused by vehicle movement due to an improperly secured vehicle, or other misuse of the jack. Ford notes that rates in this investigation were similar to those in another investigation (EA91-049) which ODI closed. ODI also analyzed jack data for MY 2003 and newer vehicles to compare to the SV population. To assist with this analysis, ODI requested data from the jack manufacturer (actually its successor company) who provided limited data but did identify other models using the same design jack. ODI was unable to identify a significant difference in the incidence of jack failures (including those involving bending failures) between the SVs, other vehicles which used the same jack, or other vehicles where the jack type was unknown or different.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, investigation PE11-033 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist and ODI reserves

PE10033 · Engine Stalling

Opened Aug 23, 2010 · Closed Jul 15, 2011

Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

EA09016 · Transmission Torque Converter Failure

Opened Nov 10, 2009 · Closed Feb 2, 2012

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Additional source detail variants (2)

Power Train:automatic Transmission

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

PE09033 · Torque Converter Output Shaft Failure

Opened Jul 15, 2009 · Closed Nov 17, 2009

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Additional source detail variants (2)

Power Train:automatic Transmission

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.