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2005 Ford Freestar

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

804 reports with mileage · 82 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 677 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports14 injury reports

Power Train complaints

677 reports
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Mileage unknown · Mar 12, 2013
Power Train

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE OF VEHICLE LOSING POWER WHILE DRIVING AND AFTER REPAIRS PROBLEM STILL EXISTS. *SMD THE CONSUMER STATED ON JANUARY 13, 2013, HE TOOK THE VEHICLE TO THE DEALER, BECAUSE IT WOULD REGULARLY JERK FORWARD AND BACKWARD AND THEN IT WOULD CONTINUE TO MOVE. ALSO, THE VEHIC…

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2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE OF VEHICLE LOSING POWER WHILE DRIVING AND AFTER REPAIRS PROBLEM STILL EXISTS. *SMD THE CONSUMER STATED ON JANUARY 13, 2013, HE TOOK THE VEHICLE TO THE DEALER, BECAUSE IT WOULD REGULARLY JERK FORWARD AND BACKWARD AND THEN IT WOULD CONTINUE TO MOVE. ALSO, THE VEHICLE WOULD SKIP A CYCLE AND WOULD COMPLETELY STOP. ON FEBRUARY 19, 2013, THE CONSUMER RETURNED TO THE DEALER, BECAUSE THE VEHICLE CONTINUED TO EXHIBIT THE SAME SYMPTOMS. THE DEALER INFORMED THE CONSUMER, THE CONVERTER WAS REPLACED ON THE PREVIOUS VISIT, AND IT HAD NOTHING TO DO WITH THE CURRENT PROBLEM.

NHTSA ODI #10502943

112,000 miles · Feb 27, 2013
Electrical SystemPower Train

TOOK VAN IN TO TRANSMISSION REPAIR SHOP BECAUSE EVEN THOUGH FORD REPLACED THE TORQUE CONVERTER ON THE RECALL THE TRANSMISSION STILL SLIPPED. WHEN REPAIR WAS COMPLETED WE WENT AND PICKED UP OUR VAN ON THE WAY HOME IT DIED AND ALL THE LIGHTS WERE GOING CRAZY. SHOP TOWED BACK TO THEIR SHOP. THEY WENT THROUGH VAN AND FOUND THE C…

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TOOK VAN IN TO TRANSMISSION REPAIR SHOP BECAUSE EVEN THOUGH FORD REPLACED THE TORQUE CONVERTER ON THE RECALL THE TRANSMISSION STILL SLIPPED. WHEN REPAIR WAS COMPLETED WE WENT AND PICKED UP OUR VAN ON THE WAY HOME IT DIED AND ALL THE LIGHTS WERE GOING CRAZY. SHOP TOWED BACK TO THEIR SHOP. THEY WENT THROUGH VAN AND FOUND THE COMPUTER WAS SATURATED WITH WATER. WE WERE TOLD NEED A NEW COMPUTER AND NEW WIRING HARNESS AND THIS HAS BEEN A KNOWN ISSUE WITH FORD WITH THEIR COMPUTERS GETTING WET. NOW WE ARE OUT 2600 AND STILL DON'T HAVE A CAR. IF THIS IS A KNOWN ISSUE WHY ISN'T FORD DOING ANYTHING TO FIX THE ISSUE? *TR

NHTSA ODI #10500648

112,782 miles · Feb 23, 2013
Power Train

MY VEHICLE WAS IN THE PARK POSITION AND WHEN I PROCEEDED TO DRIVE IT STARTED HESITATING AND WOULD NOT PICK UP SPEED. *TR

NHTSA ODI #10499746

Mileage unknown · Feb 23, 2013
Power Train

AFTER YEARS OF PROBLEMS, PREVIOUS POSTINGS ON THIS SITE, AND 3 PCMS LATER... THE STORY CONTINUES: OUR VAN HAS BEEN IN THE SHOP 5 TIMES WITHIN ~ 4-5 WEEKS, AND THE DEALERSHIP KEEPS WORKING TO SEAL THE PCM UNIT. THE UNIT WAS SEALED BY FORD WITH STANDARD MODULE SEALS, GREEN EXPANDABLE FOAM, ETC., BUT WATER STILL GOT INTO THE COMP…

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AFTER YEARS OF PROBLEMS, PREVIOUS POSTINGS ON THIS SITE, AND 3 PCMS LATER... THE STORY CONTINUES: OUR VAN HAS BEEN IN THE SHOP 5 TIMES WITHIN ~ 4-5 WEEKS, AND THE DEALERSHIP KEEPS WORKING TO SEAL THE PCM UNIT. THE UNIT WAS SEALED BY FORD WITH STANDARD MODULE SEALS, GREEN EXPANDABLE FOAM, ETC., BUT WATER STILL GOT INTO THE COMPUTER HOUSING. DURING RESEARCH ON THE FREESTAR'S COMPUTER PROBLEMS, I READ ABOUT THE CLIP SLOTS (WHERE THE PCM FITS INTO THE VAN) PROVIDING A MEANS OF WATER INTRUSION ALSO, SO THEY TOOK IT OUT AGAIN AND SEALED THOSE. I GOT THE VAN OUT OF THE SHOP, AND THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT BY AN AUTO PARTS PLACE FOR A SCAN, AND IT SHOWED A PCM PROBLEM. (THE GUY AT THE AUTO PARTS STORE SAID HE HAD A 2005 FREESTAR, AND HIS PCM HAD SHORTED OUT ALSO FROM WATER DAMAGE.) AT LEAST, THIS TIME A CODE WAS GIVEN! GENERALLY, CODES ARE NOT GENERATED SINCE THE MALFUNCTIONING COMPUTER IS THE CODE GENERATOR. I DON'T KNOW IF ANOTHER PCM HAS SHORTED OUT IN OUR VAN, OR IF WATER HAS ONCE AGAIN SEEPED INTO THE UNIT. THE WET WINTER IN GEORGIA HAS PRACTICALLY RENDERED MY VAN USELESS FOR THE PAST COUPLE OF MONTHS. THE VAN IS TRULY A "FAIR WEATHER" VEHICLE. TO FIND MORE INFORMATION ON THIS ISSUE, GOOGLE "2005 FORD FREESTAR PCM WATER INTRUSION" OR VISIT ANY OF THE AUTO SAFETY SITES ON-LINE SUCH AS NHTSA OR ARFC.ORG. I AM CURRENTLY SEEKING LEGAL COUNSEL REGARDING THIS ISSUE, SINCE FORD HAS FAILED TO TAKE RESPONSIBILITY FOR THE PROBLEMS. UNFORTUNATELY, PCM ISSUES HAVE OFTEN REMAINED UNDETECTED DUE TO THE LACK OF CODE INDICATIONS. (IT TOOK ALMOST 2 YEARS FOR ONE OF MANY MECHANICS TO DIAGNOSE OUR FREESTAR'S ISSUES, AND THAT WAS A RESULT OF ON-LINE RESEARCH.) PCM WATER INTRUSION PROBLEMS USUALLY ARE MANIFESTED AS TRANSMISSION OR ENGINE ISSUES SUCH AS NO REVERSE, ERRATIC GEAR CHANGES, RPM "REVS", OR OTHER UNEXPLAINED OCCURRENCES. *TR

NHTSA ODI #10499739

140,000 miles · Feb 18, 2013
Electrical SystemPower Train

THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH MY WIFE DRIVING AND TWO CHILDREN IN THE CAR. LUCKILY NO ONE WAS INJURED, MY WIFE WAS ABLE TO COAST THE VEHICLE OUT OF HARMS WAY. THIS COULD HAVE BEEN SO MUCH WORSE HAD SHE BEEN PULLING OUT INTO TRAFFIC OR MERGING ON TO THE INTERSTATE. THE PROBLEM IS THE PCM MODULE HAS BEEN GETTI…

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THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH MY WIFE DRIVING AND TWO CHILDREN IN THE CAR. LUCKILY NO ONE WAS INJURED, MY WIFE WAS ABLE TO COAST THE VEHICLE OUT OF HARMS WAY. THIS COULD HAVE BEEN SO MUCH WORSE HAD SHE BEEN PULLING OUT INTO TRAFFIC OR MERGING ON TO THE INTERSTATE. THE PROBLEM IS THE PCM MODULE HAS BEEN GETTING WET, FORD KNOWS OF THIS PROBLEM AND EVEN CREATED A SERVICE BULLETIN ABOUT IT. AT THE VERY, VERY LEAST I WOULD HAVE THOUGHT FORD WOULD HAVE CONTACTED THE VEHICLE OWNERS TO MAKE THEM AWARE THAT A SERIOUS ISSUE LIKE THIS EXISTED. THIS HAS THE POTENTIAL TO HAVE GRAVE CONSEQUENCES FOR INNOCENT FAMILIES OWNING THESE VEHICLES. IT IS MY OPINION THAT VANS IN PARTICULAR SHOULD BE SCRUTINIZED A LITTLE MORE CLOSELY DUE TO THEIR INTENDED AUDIENCE, SOCCER MOMS HAULING AROUND THE MOST VALUABLE POSSESSION OF THAT FAMILY, THEIR CHILDREN. IT IS BEYOND ME HOW AUTOMAKERS CAN PUT UNSAFE VEHICLES LIKE THIS ON THE ROAD AND THEY ARE NOT FORCED TO REPAIR ISSUES LIKE THESE WHEN THE OWNERS AND THEIR FAMILIES ARE AT RISK. THIS IS MY SECOND BUT SEPARATE COMPLAINT I LODGED AGAINST FORD ABOUT THIS VEHICLE. THE FIRST ONE WAS IN 2008 OR 2009 WHEN THE TORQUE CONVERTER FAILED WITHOUT WARNING, LEAVING THE VEHICLE LIFELESS IN THE MIDDLE OF THE ROAD. THIS VEHICLE SHOULD BE DEEMED UNSAFE FOR THE ROADS AND FORD SHOULD BE FORCED TO HAVE A FAIR BUY BACK PROGRAM FOR THESE VEHICLES. *TR

NHTSA ODI #10498465

85,954 miles · Feb 6, 2013
Electrical SystemPower TrainVehicle Speed Control

TRYING TO BACK OUT OF MY DRIVEWAY, VAN WILL NOT GO INTO REVERSE. RESTART VAN, PUT IT INTO REVERSE & IT FALTERS & STALLS. RESTART &GOT VAN INTO DRIVE,BUT IT WILL NOT ACCELERATE UNTIL 3000 RPMS, THEN JERKS INTO DRIVE & STALLS AGAIN. HAD IT TOWED TO A LOCAL MECHANIC I HAVE USED FOR OVER 20 YRS. VAN SHOWS NO CODES.REPLACE BATTERY, H…

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TRYING TO BACK OUT OF MY DRIVEWAY, VAN WILL NOT GO INTO REVERSE. RESTART VAN, PUT IT INTO REVERSE & IT FALTERS & STALLS. RESTART &GOT VAN INTO DRIVE,BUT IT WILL NOT ACCELERATE UNTIL 3000 RPMS, THEN JERKS INTO DRIVE & STALLS AGAIN. HAD IT TOWED TO A LOCAL MECHANIC I HAVE USED FOR OVER 20 YRS. VAN SHOWS NO CODES.REPLACE BATTERY, HAVE THROTTLE BODY CLEANED, CAM SENSOR IS TESTED, SHOWS NOT PROBLEMS. VAN STARTS & RUNS FOR ONE DAY. SAME EXACT ISSUE HAPPENS AGAIN. HAVE IT TOWED A SECOND TIME. AGAIN, NO CODES COME UP.MECHANIC FLUSHES OUT THE TRANNY,& VAN RUNS AGAIN FOR 50 MILES W/O INCIDENT. BUT AGAIN, TRYING TO LEAVE FOR WORK NEXT DAY, VAN DISPLAYS THE EXACT SAME ISSUES. NO TORQUE TO MOVE THE VAN, CONSTANT STALLING AS SOON AS IT IS TAKEN OUT OF DRIVE. WILL NOT MOVE AT ALL OR STARTS & MOVES VERY HESITANTLY INTO REVERSE, CATCHES GEAR & JERKS, STALLS ONCE AGAIN. TOW AGAIN TO A FORD DEALER. TOLD THE PROB IS THE RECALLED TORQUE CONVERTER. HAVE IT REPLACED, AND VAN DOESN'T MAKE IT THE 12 MILES HOME. THE VAN LOST COMPLETE POWER ON A HIGHWAY & I WAS ALMOST HIT BY ONCOMING TRAFFIC. TOW BACK, NOW BEING TOLD THE TRANSMISSION NEEDS REPLACEMENT, OVER $3,000 BECAUSE METAL FROM THE RECALLED PART HAS DISLOGGED INTO TRANNY. I AM NOW FINDING THRU MY OWN RESEARCH THAT THIS IS A COMMON PROBLEM RELATING TO THE PCM, WHICH REPLACING TRANNY DOESN'T SOLVE THE ISSUES. FORD IS OFFERING NO HELP OR COMPENSATION AM A SINGLE MOM OF 2 KIDS, 1 IS DISABLED,& NOW BEEN FIRED FROM MY JOB BECAUSE I CAN'T GET THERE 28 MILES AWAY. THE VAN IS STRANDED AT THE DEALER, BECAUSE I HAVE NO MONEY TO FIX OR TOW AGAIN. I AM AT MY WITS END. FORD NEEDS TO STEP UP TO THE PLATE &REPLACE THIS VAN!!!! REPAIRING THE TORQUE CONVERTER, CAM SENSOR, OR TRANSMISSION WILL NOT SOLVE THE PCM PROBLEM, WHICH IS NOT SEALED PROPERLY, & AFTER NUMEROUS REPAIRS, WILL MALFUNCTION AGAIN> MY Q TO FORD IS:DOES SOMEONE HAVE TO DIE FOR U TO DO SOMETHING? *TR

NHTSA ODI #10496668

90,000 miles · Jan 29, 2013
Power Train

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND MULTIPLE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PCM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER …

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TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND MULTIPLE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PCM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 176,000.

NHTSA ODI #10495092

131,200 miles · Jan 28, 2013
Electrical SystemPower TrainVisibility/wiper

ENGINE STAYS IN THIRD GEAR ON HIGHWAY ,WINDSHIELD WIPER FLUID WON'T SPRAY AND POWER LOCKS DON'T WORK WITH BUTTON ON DOORS OR KEY FOB. GETTING 11 MILES A GALLON BECAUSE WON'T SHIFT INTO FOURTH GEAR AND THAT'S A HIGHWAY TRIP! *TR

NHTSA ODI #10495021

130,000 miles · Jan 25, 2013
Power Train

DIFFICULT TO DIAGNOSE! SYMPTOMS OF A WET PCM MODULE MANIFESTS ITSELF IN MANY FORMS. WE'VE EXPERIENCED MOST OF THEM BY THIS POINT IN OUR ~3 YEAR BATTLE WITH OUR FREESTAR. RANDOMLY, OUR VAN WOULD NOT: START, GO INTO REVERSE, GIVE WARNING LIGHTS, DRIVE FORWARD WITHOUT STALLING, ALLOW CERTAIN SYSTEMS TO FUNCTION PROPERLY. IN OT…

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DIFFICULT TO DIAGNOSE! SYMPTOMS OF A WET PCM MODULE MANIFESTS ITSELF IN MANY FORMS. WE'VE EXPERIENCED MOST OF THEM BY THIS POINT IN OUR ~3 YEAR BATTLE WITH OUR FREESTAR. RANDOMLY, OUR VAN WOULD NOT: START, GO INTO REVERSE, GIVE WARNING LIGHTS, DRIVE FORWARD WITHOUT STALLING, ALLOW CERTAIN SYSTEMS TO FUNCTION PROPERLY. IN OTHER SITUATIONS, IT WOULD: RUN ROUGHLY, BREAK DOWN, REV UP UNEXPECTEDLY, CREATE TRANSMISSION ISSUES, ETC. SEALS WEAR DOWN AND ALLOWS WATER TO ENTER INTO THE COMPUTER, DUE TO ITS LOCATION UNDER THE WINDSHIELD. ONE OF THE GREATEST PROBLEMS OF ALL IS THE LACK OF DIAGNOSTICS FOR THIS ISSUE. WE'VE HAD OUR VEHICLE TOWED IN, ONLY TO FIND DIAGNOSTIC CODES DID NOT SHOW UP WHEN THE VAN WAS CHECKED OUT. SURPRISINGLY, THE CAR WOULD USUALLY START UP AND DRIVE WITHOUT A PROBLEM AFTER BEING TOWED INTO THE MECHANIC. AFTER SEVERAL TOWING EXPERIENCES, WE SIMPLY DECIDED TO LEAVE OUR CAR STRANDED FOR A DAY OR TWO IF POSSIBLE AND RETURN LATER TO DRIVE IT AWAY WITHOUT A PROBLEM. WE'VE REPLACED PUMPS, COILS, TRANSMISSION COMPONENTS, PLUGS, WIRES.. IN AN EFFORT TO GET THE VAN TO WORK PROPERLY. FINALLY, ONE MECHANIC DID ON-LINE RESEARCH AND FOUND THE PCM PROBLEM WITH THE 2005 FREESTAR. AFTER FINDING WATER IN THE COMPUTER HOUSING, HE SUGGESTED THAT WE BUY A REBUILT ONE (FORD DOES NOT SUPPLY PCM'S FOR THIS VAN ANYMORE) TO SEE IF THAT WOULD SOLVE THE PROBLEMS. HOWEVER, THE FORD DEALERSHIP HAD TO INSTALL THE COMPUTER SO THAT THE PROGRAMMING COULD BE COMPLETED. OTHERWISE, THE ORIGINAL KEYS WOULD NOT WORK. IN SUMMARY, THE PCM DID SOLVE THE PROBLEMS, UNTIL THE NEXT WEATHER EVENT. THEN, THE PROBLEMS STARTED ALL OVER AGAIN. WE HAVE NOW HAD THE COMPUTER REPLACED, DRIED, AND/OR SEALED SEVERAL TIMES, BUT WATER KEEPS GETTING INSIDE. THE LOCAL FORD DEALERSHIP AND OTHER MECHANICS HAVE BEEN WORKING DILIGENTLY IN AN EFFORT TO SEAL THE PCM. RECALL AND CLASS ACTION NEEDED! *TR

NHTSA ODI #10494749

102,455 miles · Jan 23, 2013
EnginePower Train

ENGINE STUTTERS, WON'T RUN STEADY, IDLES OVER 2000RPM IN NEUTRAL, CONTINUALLY DIES, WHEN ENGINE DIES STEERING HARD(NATURALLY), WON'T GO IN REVERSE, THIS PROBLEM CAUSES NUMEROUS PROBLEMS THAT ARE NOT SAFE WHEN IT DOES IT ON THE ROAD. THE PROBLEM IS APPARENTLY IN MOISTURE IN THE PCM. TORQUE CONVERTER WAS REPLACED IN 2012. HAS NOT …

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ENGINE STUTTERS, WON'T RUN STEADY, IDLES OVER 2000RPM IN NEUTRAL, CONTINUALLY DIES, WHEN ENGINE DIES STEERING HARD(NATURALLY), WON'T GO IN REVERSE, THIS PROBLEM CAUSES NUMEROUS PROBLEMS THAT ARE NOT SAFE WHEN IT DOES IT ON THE ROAD. THE PROBLEM IS APPARENTLY IN MOISTURE IN THE PCM. TORQUE CONVERTER WAS REPLACED IN 2012. HAS NOT DONE THE PROBLEM FOR A YEAR AND DID IT AGAIN TODAY( HAS NOT RAINED IN MORE THAN A WEEK) JUST GOING DOWN THE ROAD AND STARTS CUTTING OUT AND DIES! HAS DONE THIS MANY TIMES SINCE 2010. FORD KNOWS ABOUT IT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10494512

Official recalls

3

13V081000 · Seats

Mar 7, 2013

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Consequence & remedy

Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

12V006000 · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

Jan 9, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence & remedy

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional source detail variants (2)

Power Train:automatic Transmission:torque Converter

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Power Train:automatic Transmission

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

06V069000 · Structure:body:hatchback/liftgate

Mar 9, 2006

ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.

Consequence & remedy

Consequence: IN THE EVENT OF A LIFTGATE STRUT MALFUNCTION, THE LIFTGATE CAN FALL FREELY WITH NO PRIOR WARNING. ANYONE STANDING BENEATH THE LIFTGATE MAY BE INJURED IF THE LIFTGATE FALLS.

Remedy: DEALERS WILL REPROGRAM THE POWER LIFTGATE MODULE TO REDUCE THE LIKELIHOOD THAT THE LIFTGATE COULD FALL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 15, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EQ12010 · Stabilus Rear Liftgate Struts Failing

Opened Sep 28, 2012 · Closed Dec 31, 2012

Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut

Please see the attached closing resume summary.It has been attached to this document as a PDF.

EA12003 · Corrosion Of Third-Row Seat Attachment

Opened Apr 23, 2012 · Closed May 2, 2013

Status: closed (inferred from source dates) · Seats; Seats:mid/rear Assembly; Structure; Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Additional source detail variants (4)

Seats

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Seats:mid/rear Assembly

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

PE11033 · Service Jack Failure

Opened Sep 13, 2011 · Closed Dec 7, 2012

Status: closed (inferred from source dates) · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift

The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject jack, an additional 223,246 vehicles.NHTSA has received six consumer complaints (VOQs) involving three injury incidents and a fatality.Ford reported 26 complaints for the SVs involving an additional 4 injuries. In the fatal incident, the van fell on a person working on the engine under the otherwise unsupported vehicle; ODI was unable to determine whether the vehicle was adequately chocked or the park brake was properly set. Reported injuries include a broken arm, head and hand injuries, arm and rib bruises, and muscle strains. NHTSA has received just one new report since opening this investigation. The complaint trend in ODI and Ford data is flat if not declining.Ford provides instructions and warnings in the owner's manual, on a placard placed with the jack, and on the jack itself. These instruct consumers to put the vehicle gear selector in Park, properly set the parking brake, chock the opposite wheel, use the jack only for changing a tire, loosen the lug nuts prior to jacking, and to not get under a vehicle supported by the jack only (NHTSA also recommends that jacks only be used for tire changing).In the VOQs, roughly half the consumers were using the jack for something other than tire changing, half had not chocked a wheel, and half had not properly set the parking brake. ODI notes that since the front wheels are drive wheels (with an open center differential) the Park gear cannot provide vehicle stability (longitudinally) when a front wheel is raised. All NHTSA complaints and most of the complaints to Ford involved failures while a front wheel was raised.In response to ODI's inquiry, Ford conducted testing on a 2004 Freestar. Ford's tests showed that when a front tire was raised the service jack held without failing under various scenarios except when a rocking force was applied and the parking brake was not properly set. Based on its testing and its analysis of field data, Ford concluded that the type of jack failure evidenced in this investigation (bending at mid-point) was likely caused by vehicle movement due to an improperly secured vehicle, or other misuse of the jack. Ford notes that rates in this investigation were similar to those in another investigation (EA91-049) which ODI closed. ODI also analyzed jack data for MY 2003 and newer vehicles to compare to the SV population. To assist with this analysis, ODI requested data from the jack manufacturer (actually its successor company) who provided limited data but did identify other models using the same design jack. ODI was unable to identify a significant difference in the incidence of jack failures (including those involving bending failures) between the SVs, other vehicles which used the same jack, or other vehicles where the jack type was unknown or different.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, investigation PE11-033 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist and ODI reserves

PE10033 · Engine Stalling

Opened Aug 23, 2010 · Closed Jul 15, 2011

Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

EA09016 · Transmission Torque Converter Failure

Opened Nov 10, 2009 · Closed Feb 2, 2012

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Additional source detail variants (2)

Power Train:automatic Transmission

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

PE09033 · Torque Converter Output Shaft Failure

Opened Jul 15, 2009 · Closed Nov 17, 2009

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Additional source detail variants (2)

Power Train:automatic Transmission

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.