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2005 Ford Freestar

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

804 reports with mileage · 82 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 677 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports14 injury reports

Electrical System complaints

85 reports
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95,000 miles · Nov 20, 2013
Electrical SystemPower Train

MY WIFE HAD JUST LEFT WORK. ON A VERY BUSY STREET THE VAN UP AND DIED. RESTARTED IT AND HAD NO POWER TO GET UP TO SPEED. KEPT SHUTTING DOWN. MANAGED TO GET IN TO A PARKING LOT. HAD IT TOWED TO THE DEALERSHIP. AT FIRST WAS TOLD IT WAS THE TRANSMISSION. NOW, THEY SAY IT IS THE PCM. PCM HAS BEEN ON BACK ORDER FOR SOME TIME. FORD SA…

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MY WIFE HAD JUST LEFT WORK. ON A VERY BUSY STREET THE VAN UP AND DIED. RESTARTED IT AND HAD NO POWER TO GET UP TO SPEED. KEPT SHUTTING DOWN. MANAGED TO GET IN TO A PARKING LOT. HAD IT TOWED TO THE DEALERSHIP. AT FIRST WAS TOLD IT WAS THE TRANSMISSION. NOW, THEY SAY IT IS THE PCM. PCM HAS BEEN ON BACK ORDER FOR SOME TIME. FORD SAID IT WAS SHIPPED ON NOV. 13 2013. CALLED THE DEALERSHIP ON THE FOLLOWING FRIDAY AND NO PART. NO WAS TOLD THAT THERE IS AN EVEN LONGER WAIT TIME FOR THE PCM. HAVING A AFTERMARKET PCM INSTALLED. TWO WEEKS WITHOUT OUR VAN IS LONG ENOUGH. HOPE TO HAVE IT BACK ON FRIDAY THE 22ND OF 2013. HAVE TALKED TO FORD CUSTOMER CARE, THEY KNOW THERE IS A PROBLEM. HAVE READ THAT THE SEAL UNDER THE COWLING LETS GO AND WATER WILL DRIP DOWN ONTO THE PCM CONNECTION AND MESS UP THE PCM. *TR

NHTSA ODI #10553041

112,000 miles · Oct 8, 2013
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control

THE SITUATION IS VERY DANGER, THE PROBLEM WITH THE PCM ISSUES, THAT SHARE BAD INFORMATION WITH ANY OTHER COMPONENT IN USE, ENGINE, TRANSMISSION, LIGHTS, AC SYSTEM, LOW BATTERY OR NOT TURN ON EVEN WITH NEW BATTERY, AND THE WIRES AND CONNECTORS CLEAN. THE MOST DANGEROUS IS JUST STOP RUNNING IN MIDDLE OF TRAFFIC, OR SOME MECHANIC …

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THE SITUATION IS VERY DANGER, THE PROBLEM WITH THE PCM ISSUES, THAT SHARE BAD INFORMATION WITH ANY OTHER COMPONENT IN USE, ENGINE, TRANSMISSION, LIGHTS, AC SYSTEM, LOW BATTERY OR NOT TURN ON EVEN WITH NEW BATTERY, AND THE WIRES AND CONNECTORS CLEAN. THE MOST DANGEROUS IS JUST STOP RUNNING IN MIDDLE OF TRAFFIC, OR SOME MECHANIC DID NOT HAVE IDEA ABOUT THE PROBLEM, EVEN THE SARASOTA FORD MECHANICS. A FEW WEEKS A GO I LEFT THE CAR FOR 2 DAYS, PRESENT IN MY OPINION TRANSMISSION MAL-FUNCTION, AFTER THEY CHARGE ME $140, NO PROBLEMS SOLVED, AND THEY SAY THE TECHNICIAN REPORT : NEEDS ENGINE WORK BEFORE TRANSMISSION DIAGNOSTICS. NEEDS CAM SYNCRO ASSY.(FIX WHINNING NOISE) I AGREE OK. NEED A SENSOR ASY ??????? CONNECT A LITTLE METAL WIRE ON TOP ENGINE (THEY CALL BUSH.....???) AFTER THAT ALL THE PROBLEMS STILL HAPPENING ALL THE TIME. IF YOU HAVE ANY ANSWER ABOUT ALL THIS, OR PLACE TO GO AND GET A REAL INSPECTION AND REPORT. FROM NOW AND FOREVER, THANK YOU VERY MUCH. *TR

NHTSA ODI #10547279

68,000 miles · Aug 18, 2013
Electrical SystemEngine

IN THE MORNING THE VEHICLE BATTERY HAD BEEN DRAINED AND WE HAD IT TOWED TO THE DEALER. THEY REPLACED THE ALTERNATOR. WE PICKED IT UP AND THE CHECK ENGINE LIGHT CAME ON. THEY SAID IT WAS THE MASS AIR FLOW SENSOR AND REPLACED IT. TWO WEEKS WENT BY AND ONE DAY THE VEHICLE WOULDN'T START. WE HAD IT TOWED TO THE DEALER AND THEY …

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IN THE MORNING THE VEHICLE BATTERY HAD BEEN DRAINED AND WE HAD IT TOWED TO THE DEALER. THEY REPLACED THE ALTERNATOR. WE PICKED IT UP AND THE CHECK ENGINE LIGHT CAME ON. THEY SAID IT WAS THE MASS AIR FLOW SENSOR AND REPLACED IT. TWO WEEKS WENT BY AND ONE DAY THE VEHICLE WOULDN'T START. WE HAD IT TOWED TO THE DEALER AND THEY SAID IT WAS THE MASS AIR FLOW CONNECTOR AND REPLACED IT. THE NEXT DAY THE VEHICLE WOULDN'T START. WE HAD IT TOWED TO THE DEALER AND THEY SAID NOTHING WAS WRONG. THE ENGINE ALWAYS IDLES VERY ROUGH AND NO ONE CAN CORRECT IT. IT HAS STALLED IN TRAFFIC. I HAVE DONE RESEARCH AND HAVE BEEN MADE AWARE OF A PROBLEM WITH THE PCM MODULE ON THESE VEHICLES. APPARENTLY RAIN GETS IT AND SOAKS THE MODULE CAUSING ALL SORTS OF ELECTRICAL AND TRANSMISSION PROBLEMS. FORD IS AWARE OF THE ISSUE AND HAS ISSUED A SERVICE BULLETIN AND REPAIR KIT FOR THIS PROBLEM, BUT NO RECALL. *TR

NHTSA ODI #10535919

151,666 miles · Jun 17, 2013
Electrical SystemEngine

I WAS DRIVING ON A CITY STREET WHEN MY ENGINE LIGHT BEGAN FLASHING/BLINKING. I WAS HAVING TROUBLE WITH VAN MAKING WEIRD SOUNDS AND VIBRATIONS. I IMMEDIATELY PULLED OVER. JUST HAD TRANNY RECALL WORK DONE, SAME LIGHT ON. I CALLED FORD-THEY SAID IT WAS A MISS AND I SHOULD BRING IT IN. I WAS TOO AFRAID TO DRIVE THAT FAR, AND I HAVE…

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I WAS DRIVING ON A CITY STREET WHEN MY ENGINE LIGHT BEGAN FLASHING/BLINKING. I WAS HAVING TROUBLE WITH VAN MAKING WEIRD SOUNDS AND VIBRATIONS. I IMMEDIATELY PULLED OVER. JUST HAD TRANNY RECALL WORK DONE, SAME LIGHT ON. I CALLED FORD-THEY SAID IT WAS A MISS AND I SHOULD BRING IT IN. I WAS TOO AFRAID TO DRIVE THAT FAR, AND I HAVE NO $ FOR A TOW OR FIX. WAS TOLD BY MECH FRIEND THAT IT COULD BE ANY OF MANY SENSORS AND I'D HAVE TO TRIAL AND ERROR TO FIND IT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO ME, AND IT SEEMS TO BE WORSE WHEN IT HAS RAINED OR IS VERY DAMP OUT. IT VIBRATES, SHAKES, AND SOUNDS LIKE THE ENGINE IS NOT RIGHT. ALSO I HAVE NO GET UP AND GO, IT WANTS TO STALL OUT EVERY TIME I TRY TO ACCELERATE, AND I HAD A NEAR ACCIDENT ONCE. SEEMS TO BE WORSE ON HILLS OR ANY INCLINES. NOT A HAPPY FORD CUSTOMER-AGAIN. THESE PROBLEMS HAVE BEEN ON-GOING FOR THE LAST SIX MONTHS OR SO. ANYTHING OVER 25MPH AND THE VAN "SHIMMIES" REALLY BAD. *TR

NHTSA ODI #10520170

113,000 miles · Jun 6, 2013
Electrical SystemEnginePower Train

AFTER RAIN ALL NIGHT ON WED.6/4/2013 WENT TO TAKE VAN TO PITTSBURGH STARTED HESITATING AND VIBRATING WHILE ON HIGHWAY COULD NOT SPEED UP AND TRIED TO GET IN SLOW LANE LOT OF TRAFFIC ALMOST COLLISION . TRIED TO GO UP SMALL HILL NO POWER VIBRATING TRYING TO STALL, TURNED OFF WOULDN'T STARTFOR 15 MINUTES VERY SCARY. LOOKED ONLINE …

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AFTER RAIN ALL NIGHT ON WED.6/4/2013 WENT TO TAKE VAN TO PITTSBURGH STARTED HESITATING AND VIBRATING WHILE ON HIGHWAY COULD NOT SPEED UP AND TRIED TO GET IN SLOW LANE LOT OF TRAFFIC ALMOST COLLISION . TRIED TO GO UP SMALL HILL NO POWER VIBRATING TRYING TO STALL, TURNED OFF WOULDN'T STARTFOR 15 MINUTES VERY SCARY. LOOKED ONLINE BULLETIN FOR PCM GETS WET AND CAUSES THIS,SOMEONE COULD HAVE BEEN KILLED. *TR

NHTSA ODI #10515565

74,420 miles · May 3, 2013
Electrical SystemVehicle Speed Control

THE CAR WOULD START THEN STALL. I WOULD BE DRIVING AND IT WOULD JUST SLOW DOWN LIKE NO GAS GETTING INTO ENGINE AND STALL OUT . I TOOK IT TO FORD DEALER (CREST FORD CENTERLINE MICHIGAN) THEY RAN IT ON A SCOPE. TOLD ME I NEEDED TURBINE SHAFT SPEED SENSOR. THEY REPLACED IT AND CALLED TO SAY MY VEHICLE WAS FINE AND READY TO GO. I P…

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THE CAR WOULD START THEN STALL. I WOULD BE DRIVING AND IT WOULD JUST SLOW DOWN LIKE NO GAS GETTING INTO ENGINE AND STALL OUT . I TOOK IT TO FORD DEALER (CREST FORD CENTERLINE MICHIGAN) THEY RAN IT ON A SCOPE. TOLD ME I NEEDED TURBINE SHAFT SPEED SENSOR. THEY REPLACED IT AND CALLED TO SAY MY VEHICLE WAS FINE AND READY TO GO. I PICKED UP CAR ON MONDAY EVENING AND ON WEDNESDAY CAR HAD TO BE TOWED BACK TO THE DEALER. CAR WOULD START BUT WOULD NOT DRIVE. FORD COULD NOT FIND PROBLEM AND FINALLY I CALLED A FRIEND TO ASK FOR A SOLUTION. BECAUSE OF ALL THE ISSUES WITH THE PCM AND HIS EXPERTISE I CALLED MY FORD ADVISOR [XXX] AND TOLD HIM TO CHECK THE PCM FOR WATER DAMAGE. HE CALLED ME BACK SHORTLY AND SAID THEY FOUND THE WATER DAMAGE. THIS IS A VAN MADE VERY WRONG WITH A DESIGN SO THAT YOUR WINDSHIELD LETS WATER FLOW ONTO THE COWL AND THEN DAMAGES THE BRAIN FOR THE CAR. I NOW HAVE TO PAY 1000.00 TO FIX A MISTAKE FORD MOTOR CREATED. THIS IS A PROBLEM FOR EVERYONE WHO OWNS THIS VEHICLE. I HOPE FORD FIXES IT ON A RECALL BEFORE SOMEONE DIES. I FEEL AS A CONSUMER I SHOULD NOT HAVE HAD TO GO FIGURE OUT WHATS WRONG WITH MY CAR ON MY OWN. FORD MECHANICS SHOULD KNOW AND BE EXPERIENCED. THIS WILL BE MY LAST FORD WITH THE WAY THEY HANDLE THEIR CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10510483

80,000 miles · Apr 22, 2013
Electrical System

DON'T HAVE MY VIN ON ME TO SHARE AT THIS TIME. ALSO, THE SPECIFIC ELECTRICAL PROBLEM IS THE PCM. ON 4/4/2013, I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 45-50 MPH WHEN MY CAR 'DIED'. I LOST ALL POWER - NO BRAKES, STEERING, ETC. FORTUNATELY, NONE OF MY KIDS WERE IN THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP THAT NIGHT. THEY SAID …

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DON'T HAVE MY VIN ON ME TO SHARE AT THIS TIME. ALSO, THE SPECIFIC ELECTRICAL PROBLEM IS THE PCM. ON 4/4/2013, I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 45-50 MPH WHEN MY CAR 'DIED'. I LOST ALL POWER - NO BRAKES, STEERING, ETC. FORTUNATELY, NONE OF MY KIDS WERE IN THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP THAT NIGHT. THEY SAID IT WAS MY CAM SENSOR. LESS THAN 5 DAYS AFTER PICKING UP THE CAR ON 4/9 TH CAR ACTED UP AGAIN. (THEY KEPT THE CAR FOR A RECALL UNRELATED TO THIS). ON 4/14 I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN THE CAR STARTED TO JERK. LUCKILY I WAS CLOSE TO HOME THIS TIME AND AFTER STOPPING SEVERAL TIMES WAS ABLE TO GET THE CAR IN THE DRIVEWAY. MY YOUNGEST DAUGHTER WAS IN THE CAR WITH ME WHO IS NOW AFRAID TO GET BACK IN THE CAR. THE NEXT MORNING I HAD IT TOWED BACK TO THE DEALERSHIP. A FEW DAYS LATER THEY SAID IT WAS MY ALTERNATOR. I WAS TOLD THEY WOULD CREDIT ME BACK THE MONEY I PUT OUT FOR THE CAM SENSOR. THEY PUT IN THE NEW ALTERNATOR AND TEST DROVE THE CAR. GUESS WHAT - THE CAR STILL JERKED. THE SHOP MANAGER TOOK IT HOME WITH A COMPUTER HOOKED UP TO IT. THEY COULD NOT FIND ANYTHING. THEY THEN PUT A CALL INTO THE FORD HOTLINE. A WEEK LATER THEY TELL ME IT IS THE PCM. IT GOT WET. OVER $400 TO FIX AND THAT IS WITH A USED PART. OVER $1200 IF IT IS NEW. A QUICK INTERNET SEARCH FINDS THE PCM IS A COMMON ISSUE WITH THE FREESTAR. NOT SURE WHEN IT WILL BE RECALLED. I HOPE NO ONE GETS SERIOUSLY INJURED BEFORE THESE COMPLAINTS ARE TAKEN SERIOUSLY. I WILL SAY THIS IS THE LAST FORD I WILL BUY. I AM NOT SURE HOW TO EXPLAIN TO MY KIDS THAT THE CAR IS SAFE TO DRIVE WHEN I DON'T BELIEVE IT MYSELF. I GUESS I WILL KEEP MY RECEIPT FOR WHEN THIS IS RECALLED SO I CAN BE REIMBURSED. *TR

NHTSA ODI #10509108

Mileage unknown · Apr 8, 2013
Electrical SystemPower Train

FIRST WE HAD THE TRANSMISSION FAILURE THAT WAS UNSAFE AND HAD TO PAY FOR THE REPAIR OURSELVES THEN FINALLY FORD ISSUED A TSB TO REPAIR AND RECOVERED OUR MONEY. ALONG WITH THAT IS THE MORE DANGEROUS SITUATION OF THE VAN STOPPING JERKING SPEEDING UP THE DRIVING ON THE ROAD ESPECIALLY WHEN IT RAINS OR EVEN A SLIGHT MIST. THIS NEED…

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FIRST WE HAD THE TRANSMISSION FAILURE THAT WAS UNSAFE AND HAD TO PAY FOR THE REPAIR OURSELVES THEN FINALLY FORD ISSUED A TSB TO REPAIR AND RECOVERED OUR MONEY. ALONG WITH THAT IS THE MORE DANGEROUS SITUATION OF THE VAN STOPPING JERKING SPEEDING UP THE DRIVING ON THE ROAD ESPECIALLY WHEN IT RAINS OR EVEN A SLIGHT MIST. THIS NEED TO ADDRESSED BY THE NHTSA AND PRESSURE FORD TO REPAIR THIS BEFORE THEY ARE SUED FOR A DEATH CAUSED BY THE LACK OF ATTENTION TO THIS HIGHLY SAFETY RELATED FAILURE. *TR

NHTSA ODI #10507446

112,000 miles · Feb 27, 2013
Electrical SystemPower Train

TOOK VAN IN TO TRANSMISSION REPAIR SHOP BECAUSE EVEN THOUGH FORD REPLACED THE TORQUE CONVERTER ON THE RECALL THE TRANSMISSION STILL SLIPPED. WHEN REPAIR WAS COMPLETED WE WENT AND PICKED UP OUR VAN ON THE WAY HOME IT DIED AND ALL THE LIGHTS WERE GOING CRAZY. SHOP TOWED BACK TO THEIR SHOP. THEY WENT THROUGH VAN AND FOUND THE C…

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TOOK VAN IN TO TRANSMISSION REPAIR SHOP BECAUSE EVEN THOUGH FORD REPLACED THE TORQUE CONVERTER ON THE RECALL THE TRANSMISSION STILL SLIPPED. WHEN REPAIR WAS COMPLETED WE WENT AND PICKED UP OUR VAN ON THE WAY HOME IT DIED AND ALL THE LIGHTS WERE GOING CRAZY. SHOP TOWED BACK TO THEIR SHOP. THEY WENT THROUGH VAN AND FOUND THE COMPUTER WAS SATURATED WITH WATER. WE WERE TOLD NEED A NEW COMPUTER AND NEW WIRING HARNESS AND THIS HAS BEEN A KNOWN ISSUE WITH FORD WITH THEIR COMPUTERS GETTING WET. NOW WE ARE OUT 2600 AND STILL DON'T HAVE A CAR. IF THIS IS A KNOWN ISSUE WHY ISN'T FORD DOING ANYTHING TO FIX THE ISSUE? *TR

NHTSA ODI #10500648

140,000 miles · Feb 18, 2013
Electrical SystemPower Train

THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH MY WIFE DRIVING AND TWO CHILDREN IN THE CAR. LUCKILY NO ONE WAS INJURED, MY WIFE WAS ABLE TO COAST THE VEHICLE OUT OF HARMS WAY. THIS COULD HAVE BEEN SO MUCH WORSE HAD SHE BEEN PULLING OUT INTO TRAFFIC OR MERGING ON TO THE INTERSTATE. THE PROBLEM IS THE PCM MODULE HAS BEEN GETTI…

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THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH MY WIFE DRIVING AND TWO CHILDREN IN THE CAR. LUCKILY NO ONE WAS INJURED, MY WIFE WAS ABLE TO COAST THE VEHICLE OUT OF HARMS WAY. THIS COULD HAVE BEEN SO MUCH WORSE HAD SHE BEEN PULLING OUT INTO TRAFFIC OR MERGING ON TO THE INTERSTATE. THE PROBLEM IS THE PCM MODULE HAS BEEN GETTING WET, FORD KNOWS OF THIS PROBLEM AND EVEN CREATED A SERVICE BULLETIN ABOUT IT. AT THE VERY, VERY LEAST I WOULD HAVE THOUGHT FORD WOULD HAVE CONTACTED THE VEHICLE OWNERS TO MAKE THEM AWARE THAT A SERIOUS ISSUE LIKE THIS EXISTED. THIS HAS THE POTENTIAL TO HAVE GRAVE CONSEQUENCES FOR INNOCENT FAMILIES OWNING THESE VEHICLES. IT IS MY OPINION THAT VANS IN PARTICULAR SHOULD BE SCRUTINIZED A LITTLE MORE CLOSELY DUE TO THEIR INTENDED AUDIENCE, SOCCER MOMS HAULING AROUND THE MOST VALUABLE POSSESSION OF THAT FAMILY, THEIR CHILDREN. IT IS BEYOND ME HOW AUTOMAKERS CAN PUT UNSAFE VEHICLES LIKE THIS ON THE ROAD AND THEY ARE NOT FORCED TO REPAIR ISSUES LIKE THESE WHEN THE OWNERS AND THEIR FAMILIES ARE AT RISK. THIS IS MY SECOND BUT SEPARATE COMPLAINT I LODGED AGAINST FORD ABOUT THIS VEHICLE. THE FIRST ONE WAS IN 2008 OR 2009 WHEN THE TORQUE CONVERTER FAILED WITHOUT WARNING, LEAVING THE VEHICLE LIFELESS IN THE MIDDLE OF THE ROAD. THIS VEHICLE SHOULD BE DEEMED UNSAFE FOR THE ROADS AND FORD SHOULD BE FORCED TO HAVE A FAIR BUY BACK PROGRAM FOR THESE VEHICLES. *TR

NHTSA ODI #10498465

Official recalls

3

13V081000 · Seats

Mar 7, 2013

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Consequence & remedy

Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

12V006000 · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

Jan 9, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence & remedy

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional source detail variants (2)

Power Train:automatic Transmission:torque Converter

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Power Train:automatic Transmission

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

06V069000 · Structure:body:hatchback/liftgate

Mar 9, 2006

ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.

Consequence & remedy

Consequence: IN THE EVENT OF A LIFTGATE STRUT MALFUNCTION, THE LIFTGATE CAN FALL FREELY WITH NO PRIOR WARNING. ANYONE STANDING BENEATH THE LIFTGATE MAY BE INJURED IF THE LIFTGATE FALLS.

Remedy: DEALERS WILL REPROGRAM THE POWER LIFTGATE MODULE TO REDUCE THE LIKELIHOOD THAT THE LIFTGATE COULD FALL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 15, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EQ12010 · Stabilus Rear Liftgate Struts Failing

Opened Sep 28, 2012 · Closed Dec 31, 2012

Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut

Please see the attached closing resume summary.It has been attached to this document as a PDF.

EA12003 · Corrosion Of Third-Row Seat Attachment

Opened Apr 23, 2012 · Closed May 2, 2013

Status: closed (inferred from source dates) · Seats; Seats:mid/rear Assembly; Structure; Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Additional source detail variants (4)

Seats

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Seats:mid/rear Assembly

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

PE11033 · Service Jack Failure

Opened Sep 13, 2011 · Closed Dec 7, 2012

Status: closed (inferred from source dates) · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift

The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject jack, an additional 223,246 vehicles.NHTSA has received six consumer complaints (VOQs) involving three injury incidents and a fatality.Ford reported 26 complaints for the SVs involving an additional 4 injuries. In the fatal incident, the van fell on a person working on the engine under the otherwise unsupported vehicle; ODI was unable to determine whether the vehicle was adequately chocked or the park brake was properly set. Reported injuries include a broken arm, head and hand injuries, arm and rib bruises, and muscle strains. NHTSA has received just one new report since opening this investigation. The complaint trend in ODI and Ford data is flat if not declining.Ford provides instructions and warnings in the owner's manual, on a placard placed with the jack, and on the jack itself. These instruct consumers to put the vehicle gear selector in Park, properly set the parking brake, chock the opposite wheel, use the jack only for changing a tire, loosen the lug nuts prior to jacking, and to not get under a vehicle supported by the jack only (NHTSA also recommends that jacks only be used for tire changing).In the VOQs, roughly half the consumers were using the jack for something other than tire changing, half had not chocked a wheel, and half had not properly set the parking brake. ODI notes that since the front wheels are drive wheels (with an open center differential) the Park gear cannot provide vehicle stability (longitudinally) when a front wheel is raised. All NHTSA complaints and most of the complaints to Ford involved failures while a front wheel was raised.In response to ODI's inquiry, Ford conducted testing on a 2004 Freestar. Ford's tests showed that when a front tire was raised the service jack held without failing under various scenarios except when a rocking force was applied and the parking brake was not properly set. Based on its testing and its analysis of field data, Ford concluded that the type of jack failure evidenced in this investigation (bending at mid-point) was likely caused by vehicle movement due to an improperly secured vehicle, or other misuse of the jack. Ford notes that rates in this investigation were similar to those in another investigation (EA91-049) which ODI closed. ODI also analyzed jack data for MY 2003 and newer vehicles to compare to the SV population. To assist with this analysis, ODI requested data from the jack manufacturer (actually its successor company) who provided limited data but did identify other models using the same design jack. ODI was unable to identify a significant difference in the incidence of jack failures (including those involving bending failures) between the SVs, other vehicles which used the same jack, or other vehicles where the jack type was unknown or different.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, investigation PE11-033 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist and ODI reserves

PE10033 · Engine Stalling

Opened Aug 23, 2010 · Closed Jul 15, 2011

Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

EA09016 · Transmission Torque Converter Failure

Opened Nov 10, 2009 · Closed Feb 2, 2012

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Additional source detail variants (2)

Power Train:automatic Transmission

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

PE09033 · Torque Converter Output Shaft Failure

Opened Jul 15, 2009 · Closed Nov 17, 2009

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Additional source detail variants (2)

Power Train:automatic Transmission

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.