NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
113 reports92,000 miles · Nov 25, 2015
Service BrakesVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL WAS ENGAGED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. IN ADDITION, THE CRUISE CONTROL FAILED TO DISENGAGE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE VEHICLE AHEAD.…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL WAS ENGAGED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. IN ADDITION, THE CRUISE CONTROL FAILED TO DISENGAGE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE VEHICLE AHEAD. THERE WERE FIVE OTHER PASSENGERS IN THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
NHTSA ODI #10806768
25,568 miles · Nov 13, 2015
Electrical System
THE ELECTRICAL COMPONENTS ARE NOT REGISTERING CORRECTLY. THE ODOMETER AND THE MILES TO EMPTY DO NOT AGREE. THE AC WILL CUT OFF THEN BACK ON. THE WIPER BLADES WILL ONLY WORK ON HIGH BUT LATER CORRECT. THE MILES PER GALLON ARE NOT CORRECT. IT WILL REGISTER 34.8 TO 22.0 SITTING STILL PANEL LIGHTS WENT OFF WHEN I TURNED HEADLAMPS O…
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THE ELECTRICAL COMPONENTS ARE NOT REGISTERING CORRECTLY. THE ODOMETER AND THE MILES TO EMPTY DO NOT AGREE. THE AC WILL CUT OFF THEN BACK ON. THE WIPER BLADES WILL ONLY WORK ON HIGH BUT LATER CORRECT. THE MILES PER GALLON ARE NOT CORRECT. IT WILL REGISTER 34.8 TO 22.0 SITTING STILL PANEL LIGHTS WENT OFF WHEN I TURNED HEADLAMPS ON HIGH LATER IN THE DAY IT WAS ALRIGHT. THESE PROBLEMS HAVE BEEN ON GOING FOR 2 YEARS. I HAVE HAD IT TO FORD MOTOR ON 11/8/2013 AND 11/4/15.
NHTSA ODI #10790147
48,000 miles · Oct 29, 2015
Electrical System
RIGHT FRONT & REAR DOORS WILL NOT ALWAYS UNLOCK FROM INSIDE OR OUT. CANNOT UNLOCK REAR DOOR BY PULLING UP ON THE DOOR LOCK AS IT WILL NOT MOVE. LOCK ISSUES ARE DIFFICULT TO DIAGNOSE BECAUSE IT IS SPORADIC. RADIO SPEAKERS ON LEFT SIDE COME ONE & OFF. HESITATES WHEN ACCELERATING.
NHTSA ODI #10786976
20,000 miles · Aug 15, 2015
Unknown Or Other
REAR DOORS DO NOT OPEN FROM INSIDE OR OUTSIDE
NHTSA ODI #10748904
43,000 miles · Aug 13, 2015
Structure
TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR A…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
NHTSA ODI #10748534
82,000 miles · Jul 13, 2015
Structure
TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS. THE CONTACT CONTINUED TO LOCK AND UNLOCK THE DOORS UNTIL ONE OF THE DOORS UNLOCKED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WITH ALL FOUR DOORS. THE CONTACT MENTIONED THAT THE WINDOW WAS ROLLED DO…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS. THE CONTACT CONTINUED TO LOCK AND UNLOCK THE DOORS UNTIL ONE OF THE DOORS UNLOCKED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WITH ALL FOUR DOORS. THE CONTACT MENTIONED THAT THE WINDOW WAS ROLLED DOWN AND SHE WAS STILL UNABLE TO OPEN THE DOOR FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10733699
40,000 miles · Jun 25, 2015
Electrical SystemSteeringCrash
UPON ENTERING A SCHOOL ZONE AND DECELERATING TO 35 MPH, WHILE ENTERING INTO A LEFT CURVE THE POWER STEERING LOCKED UP PREVENTING THE TURN INTO THE CURVE. THIS RESULTED IN THE VEHICLE RUNNING OFF THE ROAD AND HITTING A ROAD SIGN CAUSING DAMAGE TO THE PASSENGER MIRROR AND RIGHT REAR DOOR AND QUARTER PANEL.
NHTSA ODI #10730451
100,000 miles · May 4, 2015
Electrical System
MY VEHICLE HAS DISPLAYED AN INTERMITTENT BUT INCREASING ISSUE WITH ELECTRICAL COMPONENTS. IT STARTED WITH A WARNING ON THE DASH (INCLUDING THE WARNING CHIME) ABOUT A TIRE PRESSURE MONITOR FAULT, AND SPREAD TO INCLUDE MANY AND VARIOUS WARNING LIGHTS. THESE INCLUDE THE PARKING BRAKE LIGHT, AND THE DOOR AJAR LIGHT. WHEN THESE LIG…
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MY VEHICLE HAS DISPLAYED AN INTERMITTENT BUT INCREASING ISSUE WITH ELECTRICAL COMPONENTS. IT STARTED WITH A WARNING ON THE DASH (INCLUDING THE WARNING CHIME) ABOUT A TIRE PRESSURE MONITOR FAULT, AND SPREAD TO INCLUDE MANY AND VARIOUS WARNING LIGHTS. THESE INCLUDE THE PARKING BRAKE LIGHT, AND THE DOOR AJAR LIGHT. WHEN THESE LIGHTS ARE DISPLAYING, MY TURN SIGNAL INDICATOR WILL NOT REPORT ON THE DASH, ALTHOUGH I HAVE BEEN ABLE TO VERIFY THAT THE SIGNALS THEMSELVES ARE WORKING ON THE OUTSIDE OF THE CAR. OVER TIME, THIS WENT FROM AN OCCASIONAL ISSUE TO BEING ALMOST CONSTANT. AT TIMES, THE TIRE PRESSURE WARNING LIGHT WILL COME ON WITH CONSTANT CHIMING. I HAVE EXPERIENCED BATTERY DEAD / NON-START ISSUES, ALTHOUGH AFTER JUMPING THE VEHICLE, IT WILL BE FINE FOR DAYS. I HAVE BEEN ABLE TO GET THE DASH TO WORK PROPERLY BY SLAPPING THE DECK JUST ABOVE THE DISPLAY, ALTHOUGH THIS ONLY WORKS FOR A SHORT TIME. I TYPICALLY ONLY DO THIS NOW WHEN THE CONSTANT CHIMING STARTS. I HAVE HAD A MECHANIC LOOK AT IT, AND WILL BE DOING SO AGAIN TODAY. LAST TIME, THEY TIGHTENED SOME WIRING UNDER THE DASH, AND THE ISSUE APPEARED TO GO AWAY FOR ABOUT 5 DAYS, THEN CREPT BACK QUICKLY. THE INITIAL THOUGHT WAS THE ALTERNATOR, ALTHOUGH AS MENTIONED ABOVE, THE ISSUE STOPPED AFTER WIRING WAS ADJUSTED, AND I SUSPECT SMACKING THE DASHBOARD WON'T FIX AN ALTERNATOR, OR PROVIDE MORE POWER TO DASH LAMPS. THANK YOU. BY THE WAY, I AM IN CANADA, YOUR FORM BELOW DOESN'T OFFER THAT AS AN OPTION. *TR
NHTSA ODI #10714361
15,000 miles · Apr 26, 2015
Electrical SystemStructure
THE BACK DOORS WOULD POP OPEN OFTEN, NOW WE HAVE TO KEEP THE PASS, SIDE DOOR IN THE BACK LOCKED BECAUSE IF WE USE IT WONT STAY CLOSED.AND NOW THE PASS, SIDE DOOR IN THE FRONT WONT UNLOCK. WE HAD IT CHECKED AT A FORD DEALERSHIP AND THEY GREASED IT.ONE THING THAT ALSO HAPPENED WAS THE PAINT WAS PEELING WHEN WE FIRST GOT IT, THEY …
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THE BACK DOORS WOULD POP OPEN OFTEN, NOW WE HAVE TO KEEP THE PASS, SIDE DOOR IN THE BACK LOCKED BECAUSE IF WE USE IT WONT STAY CLOSED.AND NOW THE PASS, SIDE DOOR IN THE FRONT WONT UNLOCK. WE HAD IT CHECKED AT A FORD DEALERSHIP AND THEY GREASED IT.ONE THING THAT ALSO HAPPENED WAS THE PAINT WAS PEELING WHEN WE FIRST GOT IT, THEY REPAINTED THE AFFECTED AREA. *TR
NHTSA ODI #10712940
Mileage unknown · Apr 3, 2015
Air BagsService BrakesSteeringCrash
TL* THE CONTACT OWNED A 2011 FORD FOCUS. WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES AND STEERING WHEEL SEIZED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS…
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TL* THE CONTACT OWNED A 2011 FORD FOCUS. WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES AND STEERING WHEEL SEIZED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 5/15/15*CN UPDATED 09/16/2015 *JS
NHTSA ODI #10703535