NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
113 reports56,000 miles · Oct 31, 2013
Seats
DRIVERS FRONT SEAT BEGAN ROCKING BACK AND FORTH DURING ACCELERATION AND STOPS. INSPECTION OF THE SEAT SHOWED EXCESSIVE FRONT/BACK PLAY IN THE SEAT, ESPECIALLY WHEN COMPARED TO THE PASSENGER SEAT WHICH IS FINE. VEHICLE WAS INSPECTED BY A FORD DEALERSHIP WHO INDICATED THE HINGES THAT ATTACH THE SEAT TO THE RAIL/MOUNT AND CONTROL…
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DRIVERS FRONT SEAT BEGAN ROCKING BACK AND FORTH DURING ACCELERATION AND STOPS. INSPECTION OF THE SEAT SHOWED EXCESSIVE FRONT/BACK PLAY IN THE SEAT, ESPECIALLY WHEN COMPARED TO THE PASSENGER SEAT WHICH IS FINE. VEHICLE WAS INSPECTED BY A FORD DEALERSHIP WHO INDICATED THE HINGES THAT ATTACH THE SEAT TO THE RAIL/MOUNT AND CONTROL HEIGHT ADJUSTMENT ARE WORN OUT/DAMAGED AND WILL NEED REPLACED. ESTIMATED PARTS COST IS $460. POTENTIAL HAZARD IN EVENT OF ACCIDENT OR HARD STOP. *TR
NHTSA ODI #10550423
8,664 miles · Oct 17, 2013
Electrical SystemPower Train
THIS IS THE FIRST REPORT OF 3 SEPARATE INSTANCES. STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". ( I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY POWER.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS …
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THIS IS THE FIRST REPORT OF 3 SEPARATE INSTANCES. STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". ( I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY POWER.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS ATTEMPTED WHICH DID NOT HAPPEN, WITH THE DISPLAY STILL BEING ACTIVE. REPEATED ATTEMPTS FINALLY COMPLETELY SHUT DOWN THE SYSTEM, WHICH WAS THEN RESTARTED NORMALLY. THE OTHER TWO INSTANCES OCCURRED WHILE BACKING OUT OF THE GARAGE, AND ROUNDING A NEIGHBORHOOD TURN. *TR
NHTSA ODI #10548278
57,000 miles · Oct 13, 2013
Electrical SystemLatches/locks/linkages
DRIVERS SIDE REAR DOOR LOCK FROZE UP, WOULD NOT UNLOCK THRU REMOTE, DRIVERS DOOR SWITCH OR MANUALLY. COULD NOT OPEN DOOR MANUALLY FROM EITHER INSIDE CAR OR OUTSIDE CAR, AND COULD NOT LIFT DOOR UNLOCK UP MANUALLY. AFTER ABOUT 3 WEEKS STARTED WORKING AGAIN, AND NOW WORKS SPORATICALLY. *TR
NHTSA ODI #10547776
45,000 miles · Sep 13, 2013
Latches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER AND PASSENGER'S SIDE DOOR LOCKS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH A WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,0…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER AND PASSENGER'S SIDE DOOR LOCKS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH A WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/04/13*LJ THE DEALER DID NOT KNOW WHAT THE PROBLEM WAS. HOWEVER, THEY WERE ABLE TO UN-LOCK THE DOORS. BUT, ADVISED HER NOT TO LOCK THEM AGAIN. UPDATED 12/4/13
NHTSA ODI #10543536
Mileage unknown · Aug 28, 2013
Air BagsCrashInjury
2011 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIR BAGS FAILURE IN SERIOUS ACCIDENT. *SMD THE CONSUMER STATED HIS DAUGHTER WAS INVOLVED IN THE ACCIDENT.
NHTSA ODI #10536644
43,300 miles · Aug 21, 2013
Fuel System, GasolineVehicle Speed Control
VEHICLE STALLED WITH OUT WARNING WHILE IN HEAVY TRAFFIC NEARLY CAUSING AN ACCIDENT. DEALER SAID IT WAS A THROTTLE BODY. *TR
NHTSA ODI #10536584
40,000 miles · Aug 9, 2013
Latches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR REAR DOOR LOCKS WOULD NOT OPEN WHEN BEING ACCESSED WITH THE KEY FOB OR MANUALLY. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY DOOR ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR REAR DOOR LOCKS WOULD NOT OPEN WHEN BEING ACCESSED WITH THE KEY FOB OR MANUALLY. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY DOOR ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 9/4/13 *CN THE REAR DOOR LOCKS WOULD NOT OPEN FROM THE OUTSIDE OR INSIDE. THE ONLY WAY TO EXIT THE VEHICLE FROM THE REAR, WAS TO CROSSOVER THE SEATS.
NHTSA ODI #10534522
25,000 miles · Jul 24, 2013
Electrical SystemLatches/locks/linkages
MY DOOR LOCKS ON ONE OR MULTIPLE DOORS FAILED TO UNLOCK BY ANY MEANS, REPEATEDLY AND INTERMITTENTLY. I DID TAKE IT TO THE FORD DEALER IN TWIN FALLS, IDAHO AND THEY WOULDN'T FIX ANYTHING UNTIL I COULD PROVE IT. I DID DRIVE TO THE DEALER WHEN IT HAPPENED AND THEY VERIFIED THE PROBLEM WHEN THEY ATTEMPTED TO UNLOCK THE DOORS AND FAI…
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MY DOOR LOCKS ON ONE OR MULTIPLE DOORS FAILED TO UNLOCK BY ANY MEANS, REPEATEDLY AND INTERMITTENTLY. I DID TAKE IT TO THE FORD DEALER IN TWIN FALLS, IDAHO AND THEY WOULDN'T FIX ANYTHING UNTIL I COULD PROVE IT. I DID DRIVE TO THE DEALER WHEN IT HAPPENED AND THEY VERIFIED THE PROBLEM WHEN THEY ATTEMPTED TO UNLOCK THE DOORS AND FAILED. I HAD TO CRAWL OUT THE WINDOW TO GET OUT. THEY REPLACED ALL OF MY DOOR LOCKS ON WARRANTY. NOW I HAVE 58K MILES ON MY CAR, NO WARRANTY AND I AM HAVING THE SAME SAFETY ISSUE. THE DEALER SAID THEY WOULD NOT FIX THE PROBLEM. IF I WERE TO WRECK, OR THE CAR CAUGHT FIRE, HOW WOULD I GET MY GRAND KIDS OUT OF THE CAR? HOW WOULD I ESCAPE? WOULD IF MY WINDOWS WHICH ARE ELECTRICAL FAILED ALSO? I AM LOCKED IN MY CAR AND SO ARE MY PASSENGERS. WHAT EVER PARTS THEY REPLACED UNDER WARRANTY AREN'T ANY BETTER THAN THE ORIGINAL ONES. *TR
NHTSA ODI #10531688
Mileage unknown · Jul 22, 2013
Tires
HANKOOK TIRES 20,000 MILES. CAR SHAKES, TIRES CHOPPY AND VERY LOUD ON HIGHWAY. DEALER HAS ROTATED EVERY 3,000 MILES AND 2011 FORD FOCUS SE IS ALIGNED PROPERLY. WORSE TIRES IN THE WORLD AND NO SATISIFICATION FROM DEALER, THE FORD CO. OR TIRE COMPANY. THEY ARE WAITING FOR INJURIES JUST LIKE WHEN THEY PUT FIRESTORM TIRES ON TREE VE…
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HANKOOK TIRES 20,000 MILES. CAR SHAKES, TIRES CHOPPY AND VERY LOUD ON HIGHWAY. DEALER HAS ROTATED EVERY 3,000 MILES AND 2011 FORD FOCUS SE IS ALIGNED PROPERLY. WORSE TIRES IN THE WORLD AND NO SATISIFICATION FROM DEALER, THE FORD CO. OR TIRE COMPANY. THEY ARE WAITING FOR INJURIES JUST LIKE WHEN THEY PUT FIRESTORM TIRES ON TREE VEHICLES. *TR
NHTSA ODI #10526269
60,000 miles · Jul 22, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. TH…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR
NHTSA ODI #10526186