2011 Ford Focus

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE SHUTTERED AND HESITATED, BUT STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,719. UPDATED 08/03/16*LJ THE CONSUMER STATED SEVERAL ADJUSTMENTS WERE MADE TO THE CLUTCH. HOWEVER, THEY WERE ONLY TEMPORARY FIXES. UPDATED 08/09/16.*JB

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY VIBRATE WHILE IDLING. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD BANGING NOISE EMITTED FROM THE TRANSMISSION CAUSING THE VEHICLE TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SHIFT SOLENOID WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 67,000.

I WAS DRIVING FROM HOUSTON TO THE WOODLANDS GOING HOME FROM WORK. NOTICED THE RPM KEPT REVVING UP AND I COULDN'T CONTROL THE SPEED. THE WRENCH LIGHT CAME ON. I HAVE TAKEN GOOD CARE OF THIS CAR. HAVE HAD PROBLEMS WITH THE RPM METER AND MY ENGINE BEFORE. RON CARTER IN ALVIN SAID IT WAS A COMPUTER ISSUE AND "FIXED" IT WHILE IT WAS UNDER WARRANTY. THE PROBLEM HAS NOW COME BACK IN UNSAFE DRIVING CONDITIONS. I COULD HAVE SERIOUS HURT OR KILLED MYSELF AND OTHER DRIVERS AROUND ME. I FEEL THE TRANSMISSION IS HAVING MAJOR PROBLEMS. *TR

THIS IS THE FIRST REPORT OF 3 SEPARATE INSTANCES. STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". ( I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY POWER.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS ATTEMPTED WHICH DID NOT HAPPEN, WITH THE DISPLAY STILL BEING ACTIVE. REPEATED ATTEMPTS FINALLY COMPLETELY SHUT DOWN THE SYSTEM, WHICH WAS THEN RESTARTED NORMALLY. THE OTHER TWO INSTANCES OCCURRED WHILE BACKING OUT OF THE GARAGE, AND ROUNDING A NEIGHBORHOOD TURN. *TR

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE PCM MODULE WOULD HAVE TO BE UPDATED. THE UPDATES WERE PERFORMED HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH THE VEHICLE STARTED TO JERK VIOLENTLY AND STALLED. THE CONTACT MENTIONED THAT THE POWER TRAIN WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE THROTTLE BODY MIGHT BE DEFECTIVE AND NEEDED TO BE REPLACED AS A SAFETY PRECAUTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 10,700 AND THE CURRENT MILEAGE WAS 10,720.

THE CAR HAS POOR STEERING, POOR SUSPENSION CONTROL OVER BUMPS, AN ACKNOWLEDGED BUT UNREPAIRED TRANSMISSION MOUNT, SEVERE ALIGNMENT ISSUE, TIRES ARE FEATHERED AND CUPPED PER DEALER AND DEALER IS NOT WILLING TO FIX IT. THE CARE IS UNSAFE TO DRIVE BUT THE DEALER STATES IF WE DO NOT PURCHASE NEW TIRES, PAY FOR AN ALIGNMENT THAT THEY WILL NOT FIX THE FAULTY TRANSMISSION MOUNT. IT HAS BEEN AT 3 FORD DEALERS IN THE PAST 3 WEEKS. I SAID NOTHING IS WRONG (THOMAS FORD IN BEVERLY MA), NEXT FIXED A BEARING AND 2 SUSPENSION PARTS AND SAID IT IS FIXED (IT WAS NOT) (DANVERS MOTOR COMPANY, DANVERS MA) AND FINALLY THE SELLING DEALER SAID THE ALIGNMENT, TIRES AND TRANSMISSION MOUNT ARE FAULTY (JACK MADDEN FORD, NORWOOD, MA). THIS CARE IS UNSAFE AND IS UNDER BUMPER TO BUMPER WARRANTY. *TR

TL*THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED. A THROTTLE CONTROL/TRANSMISSION WARNING LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE INTO THE EMERGENCY LANE WHERE THE VEHICLE WAS STOPPED. UPON RESTART THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,915.